Luigi's in South Tyneside

If a could give this place 0 star a would. Ordered a pizza, said it would be half an hour, no show, then phoned again, said it would be 20 mins, came too the door only for it too be the wrong pizza, phoned up said they where busy and will send another one out, rather not have one now, probs spat in me pizza

I walked into the shop ordered a kebab with salad chips were extra garlic and chilli got home opened the salad all I got was lettuce and tomoto phoned the shop and all they said was ran out of everything so will not be going there again

My husband normally orders Italian takeaways from Da Vinci restaurant in Ocean Road, South Shields. He has done this a lot from here and they've always been very nice. I only knew my husband ordered Italian food from Da Vincis in South Shields and on this occasion he asked me to order it. I had not done this in the past. Our food arrived over an hour late and was very poor quality and going cold. My husband rang Da Vinci's to complain and they informed him that we had not ordered from them and said they had recently received a number of complaints about food from Luigis Da Vincci's menu. This was because I searched for Da Vinci's (single letter C) in South Shields and didn't realise they were different places. I think it is very wrong to have a Da Vincci's (double letter C) menu at Luigis takeaway as it causes confusion and complaints to Da Vinci's Ocean Road, South Shields.

Ordered a pizza that never arrived. Jokers told Deliveroo they’d delivered on time but we’re here and the pizza’s not.

Kebab was nice and hot salad was fresh, lovely top quality pizza. Only waited 20 minutes for food would highly recommend.

My son wanted a local pizza shop that wouldn’t entail waiting for an hour plus for a delivery so thankfully volunteered me to ring in and confirm I’d pick up his order. Luigis is a small pizza, kebab shop on one of the busy roads into South Shields centre. If you didn’t know about it (we used to live close by and had used it before with no complaints) you could drive past. Anyhow he wanted chicken, chicken tikka and garlic as his three toppings for his 10inch calzone. It was ready and piping hot in only 15 minutes and he loved it, all eaten within minutes! Reasonable cost too

HUGE pizza was lovely great value

It wasn't what I expected I thought I would of gotten my garlic bread special all in one not separate like the other takeaway shops do it

Always spot on ~ Proper Gents here ~ Very friendly and. Very helpful.

We ordered a BBQ chicken and a kebab pizza and they was lovely!!! By far the best BBQ chicken pizza I've had, food was hot when we received it to and delivered within time! Will be ordering again thank you X

Food exellent just need to read the notes as ended up with salad that was nt asked for. Other then that great.

Waited a little longer but put down to a new system. Food was very good. No restaurant.

I received my order and the pizza was squashed to one side to then realising it was undercooked and cold.... to then find the salad had split out of its container (chicken kebab) phoned the shop to be told i was lying but in the next breath he was going to sack his driver (bit harsh) to him then saying there is nothing that can be done and they wont replace the food and that i should not order from just eat as this will not happen if i phone the shop (not sure what the difference is) to say the least i will not be ordering from here again

Chicken dry, pizza very cheesy and soft, delivery late!

I have never had a bad order from these guys...... 10/10. Always early and the chicken kebabs are unreal.

Came on time and the correct order so positive there. However salad had soft cumber, was limp and not a fresh as could be. Chicken was ok on the kebab a good amount but pizza was obismal thick doughy, processed chicken wouldn't hurry back but if nothing else open the chicken kebab is ok.

Kebab a bit dry but rest was nice

Had to mark them down regarding food quality as the chips were cold.Rest of food good as always.

Every time I've ordered the food has been great. Red hot and the delivery wait is never as long as they state.

Not the best kebab or chips diasponting

Kebab meat was absaloutly disgusting,

Really quick delivery food still hot would order again

Good value, pleasant staff and nice pizza

Ordered the chicken kebab and it was absolutely gorgeous, plenty of it and piping hot. Wouldn't go anywhere else. Pleasant delivery guy too 👍🏼

Lovely as normal. A bit slow on delivery

Food quality was really poor pizza was horrible

Food was class as usual and delivery driver is mint :)

The delivery driver is the reason I wake up on a morning, absolute top bloke deserves a pay rise. The food was nice but the driver was just all round top bloke

Super quick delievery, food still boiling hot

I ordered the mixed kebab and the lamb was beef... How is it even possible for anyone to make that mistake!! Everything was really dry, all in all, your food was putrid.

Kebab meat burnt/over heated! Impossible to eat.

Well done delivery guy to get through GNR rush! Food impeccable as always 💟

Food was nice and hot, tasted great but my girlfriend didn't like the pizza.. Too "soft" but I enjoyed it. Chicken kebab was amazing and with fresh salad it's just to die for, delivery was just about on time.

Fast delivery, food was great! Friendly delivery driver too!

My only complaint was that The pizza bake was slightly thick but the main was cans of pop were warm !

My meal was lovely, really quick delivery.

Meal arrived extremely late - ordered at 8:55, delivered at 8:25 - was about to call when it arrived. Hopefully a one-off as they usually deliver early if anything.

I'd never ordered before and I'll definately order again. Really fast delivery too

Delivery on time, pizza amazingly fresh and light, bellissimo 😊

been meaning to try parmo for a while and wasn't disappointed very tasty,big portions and fast delivery time x

only one fault there was very little kebab meat considering it was a 12 inc garluc bread speacial disapointed in that .

Only had one problem I ordered my food for 9.00pm delivery and it came at 7.30pm

would of easily been a 5 if it werent for the garlic bread with cheese, didnt taste right cant really exaplain how. id still order from here cause my other pizzas and chips were really nice!

Food always lovely. Drivers pleasant & staff lovely when ordering over the phone. 😀

It was lovely would order again

Great food great customer service always go here n always on time or early

Fab! Lush food and great delivery

Lovely tasty pipping hot food everytime,delivery quick never disappointed..

Friendly driver lovely food will always rate luigis

Very fast delivery food was great.

Just received my food and its stone cold not impressed at all

Food - Spot on. Delivery driver - Quality banter!

Bit disappointed tonight - normally 5* food. Still nice and better than most but not as nice as normal.

Food piping hot when delivered never disappointed with our order always fresh and tasty.

Lovely would definately recommend

Lovely meal piping hot, delivered b4 estimated time and driver always pleasant 🍕🍕🍕🍕🍕

Lovely food. Reasonable delivery time.

Kebab was tasteless garlic bread has too much garlic on not a nice experience

Great service and amazing food deff be ordering again xxx

Never had a bad order from this takeaway

Always excellent quality food and delivered within estimated time slot. Cannot fault food or service 👍🏼

The cheesy chips were only half a normal portion size, the pizza crust was over an inch thick and the pizza was 95% bread

love the food from here no faults at all with food staff and delivery drivers

Couldn't fault the food from this place, quick delivery and staff are very friendly. Best chicken parmesan and cheesy garlic bread! Isn't the first time i have ordered from here and it certainly won't be the last!

40 minutes late and some things were missing as well as some items not actually being what I ordered. nice chips though

Food was lovely, fast delivery, polite staff

Was OK. Food was tasty and delivery service was quick . Only qualm I can have is my pizza looked as though it had been tipped on its side .

Mixed kebab ordered was beautiful!! Pizza came and was a bit sloppy rang shop got a replacement pizza delivered really fresh ingredients one of the best pizzas in shields

Absolutely lovely best takeaway I've had in a long time will definitely be ordering again 😊😊😊😊

Everything was exactly,delivery man was class. Cheers

Lush. Potato wedges with cheese, yum.

I have tried a chicken kebab from nearly every pizza shop in the area and this is by far the best loads of grilled chicken really tender juicy and not abit of grease in sight tub of fresh mixed salad and really garlicy good size tubs of garlic sauce partner loved his pizza too,

I got a pizza and it give me and my boyfriend the shits we will not be goin back and the pizza was cold

I never leave reviews of orders but i felt like i had to for this. Food came 20 minutes late, when it did arrive it was the wrong type of pizza. The kebab was a whole other level, sliced far too thick and it was rock hard scraps which were clearly the last of a batch. Absolutely disgusting , cant believe i paid for it.

When I ordered I ask yous to ring my phone instead of ringing the doorbell as I had a child asleep but yous still rang my doorbell

It's the business. Can't beat the chicken kebabs pizza the lot. It's all spot on for this shop.

Triple burger with Bolognese it's the boy. Shops wicked scran's mint.

Chicken from this place is the bomb, nice and juicy all the time every time. Can't fault this shop.

Again another great but scran the shops mint.

This little shop is the best honestly. Can't knock it for nothing.

Food very nice. Good service. Good value for money. We ordered the king size kebab bab and was easily enough for both of us and still some left over. Will order from here again.

Things missing as always but still charge top price for the things I don't get

Delivery driver was soo nice and friendly, food was delivered before stated time and was piping hot me hubby and our 2 girls loved it we will defo be ordering again. And im a fussy sod so if i like it it must be good :)

Huge amount of food for the price. Great quality, tasty and delivery was speedy.

Delicious chicken kebab and pizza! All piping hot and a great price will be back!

Love the chicken kebabs from here and just realised that chilli got bit more off a kick .... Loving it thanks hammeed never let me down ...

Terrible order come 1 hour 20 mins late no chips with my order stone cold rang to complain and got told to ring back next day when I ordered food u want it same day never again I actually cooked my own food that's how bad it was

Food was half an hour late, and freezing cold. My order took an hour and 15 minutes to get to my house.

Fantastic takeaway best in South Shields by country mile and delivery drivers are nicest guys thanks 5 star

Delivered in 20 minutes, pizza had lashings of topping, kebab meat succulent with no grease, chips lovely, salad fresh and crisp, garlic bread lovely and delivery driver very friendly with excellent customer service. Look forward to ordering again :)

Took an hour and 30 mins to be delivered. Not good.

Absolutely discusting! Pizza was squashed and stuck to the top of the box! Kebab was cold and like rubber garlic was far to watery! Defo won't be going again!!!

Kebab was quite dry, and the cheesy chips were half full but overall was lovely

Delivery drivers are always polite and food is always piping hot when delivered cheers guys

Food was extra quick and perfect

Awesome little number this. Would recommend to anyone.

Yep it's a cracking little shop this is. Been a few times now it's spot on.

food was excellent. will be buying from there again

Lovely worth every penny. Definitely be ordering again

Food was lovely as always, although when checking my order they did forget to put a burger in but as soon as I phoned to let them no they were straight back out with delivery. We're only human at the end of the day and as long as mistakes are rectified I'm still happy with their service. 🍔 🍕