Based on 39 opinions finded in 1 websites
Based on 39 opinions finded in 1 websites
Nº 387 in 437 in South Tyneside
Opinions
Avoid this place at all costs , ordered food from here , delivery driver can't even use a sat nav , then calls his shop to accuse me of lying about where i live , phoned then shop who then asked me to cancel it on online , as they didn't know how to , driver then turns up and starts with an attitude towards myalef because he couldn't find he was told to leave and the shop couldn't be bothered about his behave raging is in an understatement
Craig Stewart . 2022-12-23
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Terrible customer service Friday 11th November After waiting over 2 hours for my delivery. I was told I have to eat the freezing cold food that had been walking around the streets with the rude delivery driver . The driver had rang trying to find the property so my husband went out to look for him 20 minutes later no driver bo food so i call the shop only to be refused to make a fresh order for me . The delivery driver had such a bad attitude on the phone to me then had the nerve to hang up the phone After spending £40 and having hunger children and friends to Freed we offerd to go to the store and collect it in person saying the driver couldn't fine the property only to be told they would call the police if we tried to collect in person 😟!!!!! I couldn't believe what I was hearing. So no delivery , no refund nothing and we were made out to be criminals just for offering to collect in person . I ended up having to reorder from another take out sea view amd spend another £40 . Terrible customer service The poor owner/manager probably has no Idea what his staff and drivers are like when he's not there
Emma Nichol . 2022-11-17
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Ordered food on their app for it to arrive at 20.20 it turns up at 18.30 I had gotten an email saying it would arrive at the wrong time tried to call from 17.45 phone continuously engaged told driver it was ordered for 20.20 he walked off tried calling right up to 20.45 still engaged food turned up at 21.00 noodles not even cooked see picture tried to call and yes you guessed it phone still engaged keep away a total disgrace rest of food was obviously just reheated would never use again
mark Thorpe . 2022-11-07
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Food arrived late, took nearly 2 hours. Hair in the food was tasteless and bland. Won't be ordering here again
Chris Smith . 2022-04-30
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Just got my order and no prawn crackers! Main part of my meal!
Kassie Foreman . 2022-04-28
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I ordered mixed vegetable curry with egg fried rice with spring rolls, i had to call them back twice and then they said that they were sorry and i told them that i didn’t want the meal as it would be cold, if i wanted to heat up a meal then i would have brought a meal from the supermarket, they have had the nerve to call me back and ask if i still wanted the order and i told no chance because i have waited 2 hours now so please everyone avoid this take away 🤬🤬🤬🤬
Jacqueline Rushton . 2022-03-19
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Absolutely vile! Ordered salt n chilli box BBQ spare ribs , chips were triple cooked dry and tastless, sauce was salty , sea weed rank and the free spring rolls were frozen in middle total waste of money 👎
Jenna Avery . 2022-02-19
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Wrong order, tried phone for an hour, no answer, food bland, gravy solid, avoid like the plague, if ya want to eat a carton of salt, then order from here
Lindsey Lundy . 2022-02-12
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Lush Chinese neva had an issue spot on
Leon Welch . 2021-08-22
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Don't know i was only passing is this the GPS tracker keeping an eye on me !!!
gary roberts . 2021-06-11
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Just had a meal delivered hubby had prawn chow mein and i had chicken fried rice with curry sauce, it was delicious and would highly recommend them, it was delivered time and piping hot. It is a bit pricey, but worth it x
Linda Clare . 2021-06-05
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Delicious food and great service. I would definitely recommend!
Julie Ogden . 2020-09-20
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Waited over an hour for delivery so called again and was told it was in its way so half an later when I'd eaten the wallpaper I called someone else!
Karen Priestley . 2020-09-10
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Best Chinese curry in town !!!!
mike robb . 2020-08-29
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Lovely food, delivery was about just over an hour but well worth the wait.
Michelle Chapman . 2020-05-04
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Having used Mr Wu for years, I ordered a dish which I had ordered many times and did not realise it had been taken over. The spare ribs were dried out to the max with gloopy thick sauce, the seaweed was far too sweet and the chips came out of the tray in a congealed lump.. never again
Michelle RobsonMacquarrie . 2020-03-17
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Arived later than said. Missing sauce meant not everyone got what they wanted. had to wait 35 mins for another sauce sent out by then to Late food was quite poor aswel
Mark Davies . 2019-11-30
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No taste order chow mein had no sauce just tasted of bean sprouts and a Cantonese chicken just watery and chicken not fresh was dry horrible meal all went in bin waste of money
Ted Armstrong . 2018-08-07
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After a hour and a half I was told it should be there in 15 to 20 min. No thanks cancelled the order and hope there food is better than the customer service. Disappointed.😤
Phil G . 2018-05-29
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Great tasting food and really good value for money. Highly recommended.
Philip Dudgeon . 2018-04-23
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Orderd on just eat , very quick delivery , food was hot and very tasty will be returning :)
Cardude404 . 2018-04-21
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The Saturday driver is so polite
Jason Mullen . 2018-02-03
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Food was very basic and the portions were disgraceful for the amount I paid also the pop was 2.60 could have bought two for that price honestly needs to be sorted out isn't even worth the one star
adele Todd . 2017-08-17
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First time I ordered from they they got it completely wrong but it was half tasty, not the best. The next time I wanted a Chinese I forgot about the First messed up order UNTIL everything I ordered was completely wrong, cold and didn't taste very nice, NEVER oder from here again.
ramona finnigan . 2017-07-26
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Order absolutely disgusting, I thought I would order a takeaway for my daughter as a treat. Owner absolutely vile on his attitude. Food was cold when it arrived. My children hardly touched anything.
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If a could give this place 0 star a would. Ordered a pizza, said it would be half an hour, no show, then phoned again, said it would be 20 mins, came too the door only for it too be the wrong pizza, phoned up said they where busy and will send another one out, rather not have one now, probs spat in me pizza
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Didn't arrive and then sent a message 30 minutes after the order was meant to arrive saying the order has been cancelled. Normally rep'd this place 🤷🏼♂️
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To start the place is almost spotless and they have lots of both indoor and outdoor space. As for the food the fish is beautifully flakey, the mushy peas are perfect, the curry sauce is pleasant and the chips are nothing special. Over all it's good and I would come here again
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Salt and pepper Chips are absolutely banging mate I could eat them every day 10/10 mate