Lucky Star in Plymouth

Ordered on Tuesday, been trying to get through to make a verbal complaint but all numbers advertised ring out or are no longer active, so I thought I’d make my say here, the pot of BBQ sauce I ordered had no taste and was watery, after a day of leaving it out it didn’t go jelly like it instead remained watery, the BBQ sauce on my ribs was also the same, forcing myself to eat it as I paid good money for it, on the third rib in I started urging and had to chuck a good tenner of what I paid for in the bin, only good thing was the delivery driver and the chicken fried rice. Won’t be ordering from here again!.

The Best Duck in plum sauce that i eat ever . I strongly recommend!

Visited today, ordered my meal with a beer, I was told I couldn’t have a beer because he was saving all his beer for a large group of Chinese customers sat on another table. I only wanted one I said, but I was refused, I just left, totally baffled, it was 19:00 and I hadn’t had a drink before I visited.

Very disappointed!!!! "Originally ordered the stir fried lamb however was told that was out of stock; which is fine, I get that happens. When asked what we'd like instead, we opted for the chicken in ginger and spring onion. When the order arrived we looked at the 'chicken in ginger and spring onion (£6.40)' and couldn't see a single piece of ginger, or spring onion. Hm.. tasted like chicken with onion in a gravy sauce, more akin to OXO than a soy based Chinese sauce. Not impressed. Then I had the barbecue spare ribs (£6.90) which the bbq sauce was utterly bland. Tasted of literally nothing. The ribs themselves were ok and would have been significantly better without the sauce. Egg fried rice (£3) was acceptable, though stingy on the egg. Very poor. Will not be returning."

Absolutely dreadful. Everything was soggy, and all the dishes tasted the same. No flavours, just sugary sweetness.

Very delicious beef with vegetables!

What a little gem of a place. Authentic food cooked to order. It's always a good sign when Chinese people eat here too.. basic decor but I like that.

Just ordered from uber eats and what a treat. Food was bland, sauces were watery and noodles and rice dry as a dogs bone. The curry didnt even have taste to it.

Definitely love the chicken fried noodle

They are an authentic Chinese restaurant specializing in traditionally prepared Sichuan Spicy Dishes. It's run by experienced Chinese cooks who genuinely honor the unique and strong flavor of Sichuan food. I have often eaten at this restaurant, the most similar dining experience I had in China. I strongly recommend this restaurant to anyone who loves traditional Chinese food and wants to experience real Sichuan food for the first time.

Just had a sweet and sour chicken balls with mini veg rolls. Wow!!! Probably no.....no ..... sorry, Definitely the worst Chinese takeaway I've had the displeasure of not just eating but had my pants pulled down 👇 at the same time. Thank god I'm just visiting. Shame on you Lucky (for you) Star. 🤮.

Absolutely vile food. Undercooked, curry sauce is more like oil with no flavour. It’s cheap because it’s bad. Spend a couple more quid for better food.

Went to the buffet and suspected that the ingredients were not fresh. After eating, I felt allergic to it for three days.

Bad experience food caused illness. Wouldn’t recommend!!!

Rancid. Pulled a hair from my mouth whilst eating house special fried rice. No even worth 1 star.

Best chinese takeaway in Plymouth by miles food is always delicious and I'd advise anyone to try it. You won't be disappointed

Where to begin? Simple order, 2 lots of spring rolls, 2 lots of soft noodles, 1 lot of chips. Order arrived quickly only because my Uber eats guy was a legend. Got here opened it up, instantly recognize I'm missing one lot of spring rolls. Instead got some weird rice that I'm not sure if I can eat because I'm vegetarian. Not a great start. Then the spring rolls I did get tasted like chemicals. Horrendous all out. Chips are how everyone else describes them, plain and bang average. I don't know how they mess up such a simple order I really don't. Please avoid this place.

disappointing to say the least, chicken balls were very small and the sweet and sour was very watery, the egg fried rice was literally plain rice with egg, no flavour, the bbq ribs were bland, the mixed vegetable chow Mein just had some very thinly chopped carrots, onion and bean sprouts, not really mixed veg is it? the best dish was the beef with spring onion and ginger, will not be ordering again, worst Chinese I've ever had, sorry but true!

Satay sauce was running and colourless chicken was chewy, beef in black bean sauce was gross and tasteless only food thing was the chicken balls

Worst Chinese I’ve ever had. The satay sauce was like porridge. Fried rice wasn’t even cooked and the sweet and sour tasted like damp. The reviews are true, it’s horrendous

the foods not good at all! the food is tasteless and the rice is stale

Worst Chinese restaurant had a pancake starter batter was burnt and tasteless then duck with black bean sauce again tasteless and cold and under cooked avoid this restaurant

If u want bland, plain, tasteless & undercooked then this is the place for you. Save to say will never use again. Chicken balls where undercooked along with the unfried egg fried rice.

Take away was awful. Burnt chilli beef, tasteless chicken and broccoli and even the prawn crackers tasted horrible

Ordered through Uber eats, I got my order and was so excited to have Chinese because I love it and it was all good until I tasted the tasted the “sweet and sour sauce” i won’t be order from here again, and I hope my love for Chinese takeaway hasn’t disappeared because of this eating experience

Didn't realise Chinese food could be so bland.crispy shredded beef with a tasteless sauce.

Worst Chinese I've ever had. Bland food, has no taste. Even had a hair in my crispy chilli beef. Don't use these through uber eats. Also rang them direct to sort the issue and they use the "I don't understand" excuse. Never again.

Not even worth 1 star, Ordered salt and chilli chicken, crispy chilli beef and salt and chilli chips. My delivery turns up late, to then open the carrier and find the salt and chilli chicken missing, the chips were as bland as anything, there’s more taste in a bottle of water, to top my nightmare off I then find a hair in my crispy chilli beef! I certainly stopped eating the meal and lost my appetite

Worst Chinese I've ever had, portions are extremely small and bulked out with onions, and the sweet and sour sauce was tasteless, yet sickly (and flourescent pink)!!! Will never order from here again....save your money and go elsewhere!!!

Ordered from here this evening food was rotten and disgusting, chicken balls RAW and even batter still dripping from chicken. The shop was filthy I honestly don't no how these are open, If you wish to stay alive DO NOT EAT HERE.

Absolutely disgusting food. All dishes had no flavouring. Will never order from these people again.

DO NOT ORDER FROM HERE. Cold food. Uncooked chips. Prawns frozen. Noodles burnt. Egg fried rice was boiled rice with uncooked egg. Ribs cold/frozen and no flavour. Curry sauce tasted of water! PLEASE DO NOT MAKE SAME MISTAKE AS US!!

I wish I'd listened to Jacob Warners review here. I completely agree! Just had a Chinese delivered and it's honestly the worst I've ever had! Everything was just so bland! The bbq sauce had no flavour except for some kind of sweet watery broth. I usually love the bbq sauce from a Chinese! The satay sauce was so sweet and gloopy and tastes very floral. Not nice at all. The chips had no many chilli flakes on ... I thought they would be salt and pepper chips with pieces of chilli like usual! The crispy beef was very dark and tasted burnt! Most of this went in the bin!

Disgusting pink gloop which destroyed everything it touched...or BBQ sauce as it's known here.

Very small portion of chips, crispy chilli beef was far more chewy than “crispy” and tasted quite disgusting. Portion sizes and quality need to improve as it’s lacking behind massively from competitors.

Food was inedible, egg fried rice tasted of nothing and the sweet and sour sauce tasted like chemicals, and for some reason is bright pink. Avoid at all costs.

The worst Chinese takeaway in Plymouth. Everything was so bland, the BBQ sauce tastes like hot water and god knows why it's pink. Avoid at all costs. Waste of money 😡

Worst chinese ever and I'm from Newcastle and we have some garbage to deal with there it didn't look like or taste like anything it was supposed to be and to be honest me advice is avoid

I ordered such a simple and basic order of chicken balls and chips with curry sauce! The chicken balls were disgusting and tasted solely of flour, there was no flavour to them at all other than genuine raw bits of batter as it was lathered in it. Chunks of flour were tasted. And the curry sauce went everywhere in the bag because it wasn’t wrapped or anything. Just a broken plastic lid! Wholly disgusting and would never go again or recommended it

I ordered take away from here and there is dirt and insects all over my drink I’m so disgusted I can’t even eat the food as I don’t know what’ll be in it

I ordered take away and the drink has insects and dirt all over it. It’s so disgusting I do not even want to eat the food. Don’t know if it’ll be the same.

This was the worst Chinese I have ever tasted please do not order from Uber eats The chilli chips were cold and awful - the chicken curry had no taste only hot and onions - the shredded beef was absolutely jellified I can only describe and tasted of chilli and nothing else - yuk The spring rolls weren’t even cooked properly- I have eaten some of it - I just hope I don’t get food poisoning- I’m not sure how this place survives !?! Yuk

Food took 1hr 40 to be delivered and once delivered multiple items in the order were incorrect, all food delivered was also stone cold

Worst Chinese I’ve ever had, chicken satay looked like vomit and was powdery (inedible). Fatty, battered spring roll was horrid as well as unseasoned and undercooked chilli chips, accompanied with bland, dry rice.

Good Authentic Chinese food, love spicy food!

Been there for couple of time and the food tastes good and tasty. The quantity is fulfilling. Ordered the special fried rice.

I can't even begin to describe how appalled I am with the service and food. When the delivery arrived we were missing a bag of chicken balls yet the sweet and sauce was delivered, meaning that one of us from a family of six people were left without a meal. When questioning the missing chicken balls, the shop refused to send any more out unless we paid extra for them. The service was incredibly rude and inconsiderate of the problem and refused to help in anyway Possible, leaving one of us hungry without food. The food that was delivered was significantly poor for many reasons. The curry was tasteless making it almost inedible and the portion was SMALL. The inedible taste made one of us sick. The rice was colourless and bland. The chicken balls that were delivered were tiny and had a weird taste to them. Overall I am completely disgusted with the lack of customer service as they had no acceptance of the issue and the quality of the food was unacceptable. DO NOT ORDER FROM THIS PLACE - POOR QUALITY, POOR SERVICE

Worst ever Chinese absolutely awefull it's lucky I didn't go back down there and kick off no taste DO NOT GET FROM HERE

Horrible absolutely disgusting, the food arrived cold and was tasteless wouldn’t even serve to my dogs. Spent £35 worth of food for it all to go into the bin. Do not waste you’re time ordering from here save you’re money this is a horrible place should be shut down.

Absolutely Discusting! Me & my husband were both sick & seriously ill for 3 days! Tasted vile! Please close this place down now!!!! 👎🏽👎🏽👎🏽🤢🤢🤢🤬🤬🤬

I think this is one of the best chinese restaurants outside china. Food were really good, good portion and happy and friendly staffs.

Sat in and ate in the restaurant, 10/10. Bao buns were great and fresh, the pork filling had great flavour. The egg fried rice tasted great and was filling. 5⭐️

Absolutely disgusting. That was the bits that had taste, the rest was tasteless. Egg rice had no taste Noodles were horrible Chicken balls looked under cooked Curry sauce was disgusting Duck dish had a few tiny bits, rest was veg Chips were rock hard Only good thing was lemon chicken. Got as a birthday meal for the hotel stay and was a waste of money. Normally one bad dish you can forgive but to have only one nice one says a lot. Ended up throwing everything apart from lemon chicken away. Thankfully last time will order as don't live here, if you do look elsewhere

Absoultely disgusting WORST CHINESE IVE EVER HAD dry cold old salt and chilli chips and the chow mein the egg fried rice and the curry sauce was tasteless and the chicken balls were undercooked and the duck the smallest portion 5 little bits and all the rest was veg a whole onion so its all gone in the bin thanks lucky star just hope am not unwell from the bits i tasted

Disgusting. The food was delivered to me stone cold, the food itself doesn't deserve any stars at all as it was flavorless. Best place for this food is the bin.. Never again will I get food from here. I recommend getting Chinese from silver bird, amazing food.

Had an amazing takeout we ordered pickup and it was ready within around 10 mins. We walked to pick up and even on retuning was still hot and the food was delicious ! Highly recommend best takeout in Plymouth have to have it again!

Shocking service! Least friendly staff, wrong food came out. Charged us for the extra food they got wrong. When correct food came out the noodles had no flavoure, chips were cold, curry sauce didn't taste of anything. Chicken did not taste of chicken and came in very little amounts. Do NOT recommend.

Maybe I'm spoilt in my local town - but this was below average. Soy sauce was literally glowing with E numbers

My son and I decided to try Lucky Star after a show, thought that there were 4 Asian lads eating suggested a decent restaurant used by the local Asian. Wrong. Service was close to rude, we were ignored until I forced eye contact. The food was plentiful but greasy and boring. My lamb with onions was bland and greasy. My sons chicken Taiwanese was strange to say the least. Can't say there is one thing that would make me want to return.

Ok orderd via uber eats for the first time tonight ordered at 7.40 took until 9.00 to get to us driver went to the other side of devonport before coming back to stonehouse with the order! packaging was squashed and after microwaving the food it was hot enough to eat! I think next time I will cut out the delivery company and go get it myself! £44 + not satisfied!!

Surprisingly good , BBQ pork ribs where superb as was sea bass in ginger and soy.

Good taste, massive portions, in side a bit tired but food excellent. X

This is very unassuming little cafe/restaurant, but their food is excellent. The staff are really nice. And their great food is very reasonably priced. I'd totally recommend it. Hey! And there portions are really generous. Go there!

Probably the best Chinese I've had yet! Food was absolutely delicious 10/10 highly recommended. Will definitely be going back.

I love this restaurant! Food is amazing and service is amazing too! :)

As someone who works in hospitality It takes me ALOT to badly review something in fact this will be my first one, this was such a bad experience I have to say something, the hot and sour soups were so bland and had whole chunks of jelly in them, i am obsessed with dumpling but the pastry was more like pasta dough and was really over cooked, the dough needs to be thinner and maybe you need to account for travel time in the cooking of the dumplings, if they are packed into a small container the steam will naturally further cook them a lot more by the time they reach a customer. The prawn balls, the inside was fine but the outside was soft and doughy. Me and my family had about 10 percent of our takeaway before throwing it away and cooking dinner from scratch. My advice, cut down your menu to only a few items that can be done really well and with flavour rather than a load of things done really badly

Very very bland food, real shame. Also don't call it Egg Fried Rice if it's boiled rice with egg in it...

Delicious food . And friendly costumer service.

Cannot stress how bad our food was. What an absolute waste of money. Never had a bad Chinese before tonight, but this was something else. The food was generally very bland and didn’t taste great, and the sauces tasted like jelly. Raging. Will never eat here again. Never actually wrote a review for something like this before, but I want to prevent others from giving money to these charlatans.

SLOPPY FOOD. THE BATTER ON THE PRAWN BALLS WAS UNDER COOKED....NOT MUCH DIFFERENCE IN TASTE FROM DISH TO DISH. WILL NOT BE EATING FROM HERE AGAIN. AVOID IF POSSIBLE. DISAPPOINTING EXPERIENCE.

I don’t usually write reviews but I’ve never had such a bad experience with a Chinese restaurant before. I waited over 2 hours for my food to be delivered, I had to phone the restaurant to be told it was on its way. An hour later, still no sign. It eventually arrived, hardly even luke warm. The chips looked a week old, were stale and had a cardboard feel. I ordered sweet & sour pork Hong Kong style (the dish I always order when ordering a chinese) the sauce didn’t even taste of sweet and sour and there was hardly any. The pork itself was black and chewy, my jaw was aching. My partner ordered honey pork. The pork was okay, but freezing cold. And the honey sauce was basically water mixed with oil. Oh, it also came with some limp, sad looking lettuce. The beef rice tasted alright other than again being cold, but my partner wouldn’t even touch it after trying his meal. The warmest thing that came with the meal were the cans- they definitely didn’t come out of a fridge. WILL NOT BE GOING BACK. £30 down and starving.

The sweat and sour sauce had the taste of strong lemon. Hong Kong style sweat and sour pork the sauce was the same with lemon and the pork was mostly fat. The crackers was hard like they aren’t fresh today. The chips where dry and overcooked. The curry sauce was meh. Defiantly won’t be going back!!

Enjoyed my order, some proper Chinese food on the menu! Must try one or two

Fantastic Mixed meat Chowmein. Hot and sour soup also

Disfruté la comida para llevar que compré aquí; pero tenía sus limitaciones.Lucky Star está cerca del Travelodge donde me estaba quedando. Visité alrededor de las 6. 30 pm un sábado de finales de agosto. La pequeña unidad estaba oscura y vacía, excepto por un tipo detrás del mostrador. Me senté en una de las mesas y eché un vistazo al local mientras él calentaba mi pedido. Tenían un aspecto destartalado y deteriorado, sin las comodidades ni la decoración de un restaurante. Solo una sala de espera para comida para llevar, supongo. El único detalle chino en este feo espacio era un insignificante emblema clavado en la pared de la derecha como una decoración navideña. Algunas sillas estaban apiladas en la parte trasera, como en un almacén.Mi pedido fue pato asado con salsa de frijoles negros; mini rollitos de primavera de verduras; y fideos simples fritos. Eso llegó a las 12. 70, a primera vista un buen precio. El pato era 100% carne real, como pude ver por la piel, y estaba muy tierno. La salsa se veía gris y desagradable, pero la disfruté bastante bien. Contenía trozos de frijoles negros, pimientos amarillos y verdes, cebollas y zanahoria, todos empapados. Los fideos se levantaron de su recipiente de plástico un poco pegados en el tenedor. La oveja negra de la comida fueron los rollitos de primavera vegetarianos, que casi no contenían verduras. Los peores mini rollitos de primavera que he probado. No tiene sentido para mí carecer de contenido cuando las verduras no son caras. Esperaría encontrar guisantes, maíz dulce, brotes de soja o lo que sea dentro de las envolturas, pero estaban casi huecos. Si Lucky Star hace los suyos, son demasiado tacaños; si los compran, el proveedor se está riendo.El hombre a cargo era un tipo agradable que me dio algunas máscaras gratis, tal vez porque llevaba una máscara de bandana. Tomaría "Solo efectivo", lo que me parece una mala estrategia comercial, especialmente en tiempos de COVID cuando las máquinas de tarjetas son más seguras. Crédito a Lucky Star por reabrir; pero no tengo idea, considerando todos, cómo pueden lograr mantenerse en el negocio. Cuando me fui, les deseé buena suerte.

Nos alojamos en Plymouth para un mini descanso y decidimos cenar aquí. Deberíamos haber sabido evitarlo porque no había nadie más allí.No hubo pruebas ni rastros en su lugar. El personal llevaba máscaras faciales.Pedí un vino rosado del menú y el camarero trató de darme tinto. Luego me dio vino rosado de la estantería.Cuando llegó la comida, las patatas fritas y las bolas de pollo estaban duras y tenían un horrible sabor a aceite. Nuestros panecillos estaban helados en el medio. Estos fueron reemplazados pero aún estaban crudos.Cuando llegó nuestra comida, la mesera comenzó a tocar nuestras pertenencias personales en la mesa para hacer espacio. El distanciamiento social fue muy pobre.La comida no era de buena calidad. Las galletas de gambas estaban rancias.Fui al baño y estaba muy sucio. El fregadero estaba lleno de pasta de dientes y cabello. Claramente estaba siendo utilizado como baño familiar.Ojalá hubiéramos leído las críticas primero.

Food is good, but please clean the tables.

Genuinely the worst Chinese I have ever eaten. The curry sauce was tasteless, the meat was blanched as if it had been boiled and had no flavour. The chicken balls, although outwardly looking crisp and golden, were inedible due to the extremely poor quality of the chicken. It was basically sinew. We threw away everything but the noodles and I almost never throw food away when I paid good money for it. I am horrified that they are selling food of this quality when there are so many other takeaways that are a similar price and infinitely better in almost every way.

Food was excellent, authentic Chinese food, cash only though no card, polite staff.

There's always a lot of chinese takeout/restaurants around town however Lucky Star has stood out to me as being of good quality when me and my girlfriend went in. The food they served us was prepared from when we ordered so nothing was premade, and everything felt authentic. I would recommend the Kung Pow Chicken and any of the fried rices(we had king prawn). Amazing, will go again with my friends soon

Good prices but only take cash, so make sure you have enough cash before you go, nice menu and good service

Great portion sizes and very reasonable prices. Food was very tasty and lovely. All other clients were all of Asian origin, so I take that as a good sign of the food!!

La decoración es modesta, pero se trata de la comida adecuada. Teníamos carne picante que era genial y el repollo frito salteado era realmente bueno y yo soy una persona que no es un gran fanático de las verduras. He comido aquí dos veces en el último año y la comida era buena. Auténtico chino de un pequeño restaurante familiar.

Very nice little family-run restaurant. The food was excellent and of very good quality. Portions are generous and the price is completely reasonable. The family was very friendly and accommodating. We would like to dine here again.

Absolutely shocking do not waste your time. Food is disgusting the kitchen looks like a bomb has gone off, and the staff Do not understand English, if I could give 0 stars I would

Good food, friendly staff, and reasonably priced.

Meat was not cooked .. vomited later

Nothing is too much trouble for this lovely humble little Chinese restaurant

Was on coach holiday and trip to Plymouth was included decided to go to lucky star wished we hadn't took half an hour to make fried rice chips and curry sauce hardly any sauce chips were terrible one star is for the rice ended up leaving and going to a bakery for lunch certainly won't be visiting that one again

The best chicken chow chew main in Plymouth

Authentic flavors Friendly staff

so greasy and absolutely no taste, WOULD NOT RECOMMEND

Waited ages for my food and when I did get it well sweet and sour chicken balls were so greasy and the chicken fried rice was so thick it was horrible please save your money and go else were

The food are really delicious with large portion.The staff are very polite and felt their kindly heart.Will definitely recommend and will re-order it next time when I stay in Plymouth.

Poor unfortunately. Food out at different times. Too salty. Chicken was spongey and food was poor overall. Toilets were also in a bad state. Ashame as we were recommended by a friend.

Terrible experience, we sat in rather than getting a take away. Our food all came out at different times, and tasted of sugar. we sent all 3 mains back and they only replaced one main dish. They didn't bring out the prawn crackers or fortune cookies. We asked for some money off the bill for the mains which were not eaten. They over charged us on the bill bil, then offered 20% off, but over charged us?? Really not happy 😢.

Usually nice went on Sat food very salty drunk gallons after plus Diorrhea afterwards

Great meals and take away.stage very welcoming brilliant on the food side and hospitality great.

Going by the mixed reviews...It really does depend on what you order. We've eaten in restaurant twice...once with friends and last time just the 2 of us and had take-away twice. On each occasion food was good and we ordered off the main a la carte menu for take-away too. Good portions (We always take the food home from restsurant as too full) It is a small, very hardworking family concern and the wife delivers the take-away orders that are closer to shop on her bicycle. Style of cuisine in restaurant is from different mainland China provinces...the take-away menu is different and leans towards the British concept of Chinese food. Going by the reviews...It appears they struggle a bit during busy peaks in orders. We have had good service and good on both occasions and no complaints. It is not high-end dining and nor do they claim to be but the food is fresh and tastes good. We especially love the salted egg king prawns...perfect every time. I recommend trying dishes from a la carte menu as the quick menu is for quick lunches and take-away. The only reason I have given 4 stars is that they never have my favourite vegetable dishes like Kai lan, kung kong and choi sum but perfection is a big ask unless you pay a lot of money.

great food and authentic experience. family run business and take away option provided.