Lucky house in Southend-on-Sea

Great food and reasonably priced, fast service . My one disappointment is that this takeaway is never open at 4:30pm as stated on the opening times

I’ve ordered some spring rolls, chicken balls + sweet and sour sauce, mushrooms and beef, beef friend rice and Singaporean chow mien. When I say that was the most AMAZING Chinese I’ve ever tasted in my life, I really mean it. Their food is the best! Also I got to say, they gave the nicest and the friendliest staff there! When I went there, they made my day so much happier❤️ Definitely recommend for everyone!! P.s. that is my new favorite Chinese food place😊 thank you guys❤️

Found this Chinese during lockdown when my usual one was taking 90mins to deliver food. Have not regretted it and have not used any other since. Food is always really good and hot. We get the same delivery driver too which is good as its helps with their customer service.

Early delivery, very tasty food. Great value. I would recommend the large spring roll starter. They're huge! Also the chefs specials are devine.

Ordered a takeaway tonight for pick up , young girl answered and was rude , normally nice old lady who answers the phone, ordered my usual food, went to pick it up, and never saw the old couple, went home to eat my Chinese and the quality wasn’t the same standard, definitely new owners, won’t be going back there again

Amazing every single time. Always consistent. A***

Run by different people now and all I can say is dont order from here it was un eatable !!!! I phone them to say about some of the food and they wouldn’t refund me and said they to small to give money back but they can give you bad food I ordered 27 pound worth of food and did eat it as was so bad tasted of oil and fryer DONT Order or waste your money

Not impressed at all with the meal. After reading the reviews we really wanted to give it a try as another option to our usual takeaway. Chilli beef was lovely. Rice dishes very bland. Chow mein didn't appear fried was just like boiled egg noodles. Beef curry was so coconut(y) we could not eat and had to throw away. Chicken balls yummy. All in all would never order from here again unless we wanted just chicken balls and chips

Always, hot and delicious, service with a smile and exceptionally priced. Highly recommend

Order from here at least once a week since I moved to the area a year ago BEST chinese I have ever eaten! So authentic and the staff are amazing go above and beyond to please. Thank you so much!

Amazing food, not oily at all. One of the best Chinese delivery in Southend. Very lovely owners also.

Best Chinese in Southend hands down! Consistently delicious, food to a high standard and our family is all in agreement. Glad we discovered them. Occasionally food takes a little while but it's always worth it.

Lovely receptionist. Sadly everything tasted fatty, greasy and bland. Will go to a proper restaurant in future.

This Chinese was not very nice at all. Very greasy and tasteless. Duck was very fatty couldn’t eat any of that. Such a lot of money for something that ended up in the bin

Very tasty food. The best Chinese in Southend!

Lovely food,& Free delivery Now my favourite takeaway, & lovely people.

I would strongly recommend Never ordering from this restaurant, which has a total lack of understanding of good service, integrity, respect for consumers and fulfilling a service commitment. I ordered for a delivery through Just Eat and the order was confirmed to be delivered in an hour. About 10 minutes in, I received a phone call from a Just Eat customer operator that the restaurant was going to cancel the order because they couldn't provide a VAT receipt (which I had requested in the order notes). Firstly, they should have contacted and asked me first whether I wanted the order cancelled because of the reason above. Secondly it does not seem rational to cancel an order simply because of a receipt and it was depressing that both the restaurant and the Just Eat operator did not show the competence to arrive at the same conclusion. It seemed an excuse for the restaurant to cancel an order as they were falling behind with the workload (the operator did mention they were busy and running late on orders). I asked the operator to fulfil the order without the receipt and to get back to me. She never did get back. At which point I contacted an operator through the Just Eat app chat to check the status of my delivery. She called the restaurant and said they would deliver it in 20 minutes which was earlier than the expected delivery time to which I said I would be fine with the original agreed time, at which point I got cut off. I had to reestablish my chat with yet another Just Eat operator and explain the situation all over, where she called the restaurant to confirm, which now said 15 minutes to my delivery which I was fine with. 5 minutes later I received a phone call from another Just Eat operator saying the restaurant wanted to cancel the order again, to which I said that was not acceptable. I had to explain the whole situation again to the operator where he then agreed that he would get the restaurant to fulfil the order as per the first conversation and get back to me. Just after the agreed delivery time, I received the phone call from him stating that the restaurant was cancelling the delivery and nothing else could be done. So I was left with no food more than an hour after my order, having to move on to my next appointment being hungry the whole evening. Is this a fair service?

Brilliant tasteful food.. Would definitely recommend and order again!

Forgot 2 of the items we orderd then took 20mins to re deliver... food was okay but didnt come together lol and no compensation was given nor a sorry so wont be ordering again.

Always love here. Best chinese not just in all southend but in all uk

After our own local Chinese closed down last month, we have been stuck. Until a friend recommended Lucky House. We had out first meal from them last night, and i have to say the food was excellent, very generous amounts of meat, even the king prawns they were generous with, quite unusual as king prawns are expensive and most places won't give you more than a couple, we had four in both our chow mein and rice. it was well cooked and fresh. i notice the council "scores on the doors" hygiene certificate is a 5, so they take hygiene seriously, which is so important. lastly the cost was quite frankly amazing for the amount of food we had it was still under £30 for three people.

Amazing food with an authentic taste and additions to menu unlike most in this area. Best Chinese ever experienced. Just as good as the restaurants in Hong Kong. Very nice people. Will never order Chinese elsewhere.

Best Chinese takeaway in the area, good quality food, very polite staff. Excellent!

Great food, friendly people, good value, top quality. Definitely my favourite for takeaway. Worth giving them a try, you will be glad you did. Good stuff

Cant get enough of the prawn toast and ribs in peking sauce from this place! Definately my favourite Chinese takeout in the area