Lucky House in Stockton-on-Tees

Food as good as ever but they only take cash over the counter

My parents and my husband and I are here on holiday from the Scottish Borders and on our last night we ordered a takeaway from the lucky house Chinese takeaway and got it delivered everything was first class the food was just awesome never tasted Chinese food like it

Ordered a meal that included fried rice The rice smelt of ammonia ,not a faint smell but a very strong pungent smell Rang up to advise and was offered a replacement meal but declined as the smell of urine had knocked me sick Will never go back..,

Nice Chinese, fresh ingredients cooked very well, I've tried a few in the area and this was my favourite one. Salt and pepper chips are fabulous 👌

Dry and undercooked chips plus prices gone up. Now£14.50 when £12.50 last month. Tastes different than before too ☹️

Never had a bad experience. Portion sizes are a dream. Just wish they took card...

An excellent take away food excellent value for money.

Always good food. Always busy which tells you a lot about the food.

very quick, lemon chicken was amazing

We had a takeaway, had a few different dishes. Was late by half an hour, we called and were told there was a road closure which is fine. They were polite nonetheless. The food appears to be hit and miss. We had chicken chop suey which had the texture of wallpaper paste and we had to throw out. The chicken fried rice was a bit tasteless. Chips were average. Chicken chow mein was bland. The ok chicken I found fantastic my wife said it was a bit overpowering but maybe that is just a difference in taste . We have used before and we're ok however we don't think we will use again

Love it here. Wish they took card

Over all a great experience....food was perfect

THE BEST Chinese in the area, by far! Been going here for the past year and every time has been superb 👌

Great food Best salt and pepper chips around

Great Chinese up there with siagon Sam's

We normally come here for take out because the food is nice. Today however we drove 20 mins (there and back) and had to wait an extra 5 minutes in the shop for our order. When we got home we found that we were short 2 curry sauces. We rang up and drove all the way back to pick up forgotten items. We were then told that we didn't order curry sauce (we definitely did, the lady on the phone repeated our order twice). It was £42.10 so we were either overcharged or it was forgotten and we were blamed. We were then told off for the way we spoke to the girl on the phone. My mum was a bit firm (her food was going to get cold and she had to go all the way back for 2 items) but she was not horrible. The girl on the phone sounded like she didn't care and wasn't bothered and didn't try to find a solution, my mum had to ask for one. She was then called a liar in the shop. Food was cold by the time she got home. Even though we apparently never paid for the curry sauce we were told it would be free although my mum insisted on paying if it wasnt paid for the in first place. Considering it's the public who keep the business afloat, attitude isn't great. Won't be going back.

Nice Chinese food-pay cash on delivery.

The food is great with a good range of dishes and many vegetarian options too the menu is clearly marked for meat, fish, vegetarian, nuts and 🌶️ heat The girls at the order counter are friendly & helpful

Lovely food and highly recommended!

If these guys did a loyalty card we would be slightly rounder than we are . Been a customer of over 10 years and still the only one we use. Only criticism is the chips are hit and miss at times but the taste and quality of the food is always a winner.

My absolute favourite take away! Great food and LEGENDARY customer service!!!!!

Nice special curry and fried rice. Very tasty.

The lucky house Chinese all way delivers with great food and I’m so lucky it’s on our doorstep, . Best Chinese in the area. 👏👏👏👏👏

My local Chinese takeaway, food is consistently good

Always good fun and friendly staff from this take away

Order take away very rarely. Great food and will definitely order again. Staff helpful and friendly, thank you!

Love this place, been going for years, always bang on

Order on phone, pick up in shop. Masks must be worn and only 3 people allowed in shop at one time. Felt very safe and food as good as always.

Love this takeaway, very nice food!

Nice Chinese food, plenty of choice, never had a bad meal in the many times I've been there they occasionally forget an item but otherwise very good.

The food here is always delicious and the staff are so friendly!

Food is always good quality, reasonably priced but the friendly front of house staff make the difference. Lovely people, always have a kind word to say and actually take an interest in their customers.

I've had plenty of Chinese's over my time but this is the best by far highly recommend this to everyone who want one

My usual was closed so tried here. Quality food and nice staff. One of if not the best meal I have had from a take away. I won't be going back to my old one thats for sure. The best i have tried in a long while. Singapore chow mein and hot and sour soup both were delicious Thank you

We always go here, the food is gorgeous, best chinese for miles x

Lovely food and excellent service from staff. Use quite often

Ordered a cashew nut dish and it was basically all onion with a pinch of cashews in a tasteless gravy. The spring rolls were very small and I couldn't discern the vegetables they put in. The sweet and sour sauce had a very synthetic taste to it.

Visited this takeaway for the first time last night ...unfortunately was very disappointed because while i was eating my meal i wondered what the lump was in the fried rice ...on inspection it was a lump of chicken and as i am vegetarian you can imagine how i felt ...angry upset and ill ... i will never visit this place again and i suggest they take more care in their food preparation

Would highly recommend food is always hot and cooked to perfection

Ordered beef and black bean sauce however it came in oyster sauce ,the beef very chewy and tasted fishy . When I rang they said it was in oyster sauce but did not offer a refund or to deliver my correct order . They said they too busy to bring me my correct order and if I wanted another meal I must come and collect it myself !!!. Appalling customer service and very disappointing food .

Great food and portions love special. Curry and special fried rice great food ever time I order.

Lovely food very good value. Good portion size

Really nice food. Very impressed

One of best places to get delicious food been a number of times staff very good I'd recommend

We've never had a problem from lucky house. Food is good, portion size is good beef fried rice serves 2!. Customer service is very good, always polite. Not tried delivery service so cannot comment on that. I do wish they'd do a taste all, mini dishes so you can try different things

Tried to use my normal chineese takeaway but the justeat app wouldn't work so I called them only for them to say not our issue and it's cash only ! No use to a man that's been to the pub and only has plastic! So I called these guys wow food was quick to be delivered, really tasty and will be using them moving forward ! The rips are cracking !!!!!!

Always come here for the curry sauce so different to every other Chinese take away but I wouldn't order from any other Chinese takeaway. Best place and friendly staff.

Nice Chinese take away. Friendly 5* hygiene rating

Quick delivery and good telephone service. Good portion sizes. My criticism is that the food tastes too sweet. Ordered chicken chow mein and couldnt eat it as it was a bit sickly. Partner said the same about special fried rice.

Food was average...I was sent the wrong order so I called the shop and was told I was a liar and that I had received what I had asked for which wasn't the case. She was rude and aggressive and I would suggest should not be working in a customer facing role. I won't be ordering again. In response to your response. I know what I ordered and I had not made a mistake. I was not rude when I called and was spoken to in a terrible manner, so I think that response to my review is just nonsense. It's okay though we never have to speak again as I will never be ordering from yourselves in future and I will be telling everone who asks not to make that mistake either and how terrible the service is there.

Very prompt delivery. Ordered chicken cashew nuts. some of the onion was really tough to eat and the chicken was not what I expected. My other half ordered fried rice which was quite dry with not much taste and the sweet and sour sauce didn't have much taste. Unfortunately he doesn't want to use again which is a shame as we used to use this Chinese every week.

been using this takeaway since it reopened,always get the same meal beef curry.it is a bit expensive but very nice,wont be using again as the cartoon they put the beef curry into is half the size it use to be meaning the portions have halffed in size,will be looking for another chinese

Wouldn't go anywhere else... food and service top class.... recommended to others to

The food here is excellent. The lady behind the counter has always provided wonderful service. Even when it's busy she takes the time out to recommend new dishes to try if I'm not sure about what to order

Simone Ellison I was that delivery driver and we always provide a great service. I was parked out side you house when I made the second call next to your door with two round hanging baskets with lights in, next to the Mercedes estate car. How else would I know that. Of course we always bring our customers food right to the door for the customer and would never expect a customer to walk.