Based on 715 opinions finded in 3 websites
Based on 715 opinions finded in 3 websites
Opinions
Absolutely brilliant everytime!! I requested to have my veg separate from my chow mein and no veg on certain meals which they were very accommodating. Tasty food and lovely young boy who serves me when I go in. Definitely recommend 😊
Katie Bramer . 2023-10-07
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Very nice people and atmosphere, the lady was extremely nice and even helped me with the food enquiries I had,food is amazing, they also gave us extra spring rolls. Payed £19 for three people which is very cheap for the amount you get aswell.
Tabi's vlogs . 2023-10-01
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Food took 2.5 hours to arrive. Was cold and half went in the bin. Much better chienese take aways around than this one.
ben zxdadvaer . 2023-09-17
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Lost a good customer in me today charged ne more then should have when asked said it was the right price real shame
Dan B . 2023-07-27
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Not bad food for the money cheap Chinese food not the best but not bad
Andrew moffatt . 2023-06-30
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Ordered at 9:20. Said food was on its way, got to 22:40 still hadn’t arrived. Turns out it closed at 10 and they never bothered to contact to let me know. But still took my order and money! Couldn’t even ring to ask for a refund
Sophie Oates . 2023-06-14
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Great food, solid chow mein, spare ribs and bing chilling.
Pavan Sohal . 2023-05-06
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The food was tasty, but that's irrelevant when it arrives 2 hours late. No explanation on the app, and just a generic text saying "it's delayed", which they just kept sending each time they failed to meet their own new arrival time. Couldn't ring the restaurant as they've shut off their phone line. I thought about driving down to the place myself to see if it was even open, and just as I was getting ready to go, they finally marked it as out for delivery, 2.5 hours after me ordering a fairly normal order from a place 10 minutes away. Abysmal service and I'm appalled that I've had to pay full price for this. I deserve SOME sort of discount at least. Final thoughts: AVOID THIS PLACE.
Oliver Cobbin . 2023-02-25
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Very very poor service. Have waited over 2 hours for food with no explanation from restaurant. When we try to call them there is no answer, so you are left in the dark about where your food is. This is the second time we've tried this place and won't be trying again.
Evie Cobbin . 2023-02-25
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VERY POOR SERVICE I ordered food through Uber ears (but the restaurant uses its own delivery driver )at 7.35 on Friday night expecting it to be delivered within an hour , two and a half later Uber Eats was still saying delivery expected and still no food I tried to contact the restaurant without any luck . I then went down to Lucky house to see where it was to be told the delivery driver left 5 minutes ago , on returning home still no food . When I looked at Uber eats the restaurant had cancelled.
Sharon Fillingham . 2023-02-03
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Ordered 3 items for delivery on New Years Eve, wait time was an hour when ordering, once order was placed said nearly 2 hours, fair enough it’s New Year’s Eve. Still hadn’t arrived at 2 hours so called and said it would be another 25 minutes. Absolute joke, it would take 25 minutes to cook the 3 items I’d ordered 2 hours ago. Never ordering from here again.
Lucy Dawson . 2022-12-31
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Absolute joke, food never showed up, rang up and kept being told 30minutes to then them stop answering the phone
Hannah Buckley . 2022-11-22
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Always lovely hot food and always delivered fast
Charlotte Lonsdale . 2022-03-18
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Ordered food for valentines so we knew would be busy but after 2 hours to be told firstly 30 mins prior would be 10 mins and then another half an hour told come and pick it up in a further 30 mins with a hungry kid a not impressed Mrs we settled on maccys and cancelled our order.
Kayne Riley . 2022-02-14
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Disgusting food first of all. Ordered some food and came after 2 hours and it was cold and tasteless. I had to take the food back and argued with the owner to get my money back and they even tried to attack me, which is the worst thing that happened. I only got some money back, never come here to have a good Chinese.
Karen Walt . 2022-01-22
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Well... this is easy. You could go to China for an authentic Chinese restaurant or go to the Lucky House. What a lovely experience. The potions were huge. The staff great. Didn't feel rushed and felt welcome. Decor is a bit dated but I honestly didn't care. Definitely going back.
markpD9061CK . 2022-01-15
MORE AT TripAdvisor
Had excellent salt & pepper chicken, very good salt & pepper chips and good fried rice. Will return if in the area.
John Stevenson . 2021-10-14
MORE AT Google
Friendly service and thank you for the chef recommendation. Delivery arrived on time plus all dishes still piping hot and tasty 😋. Fair price and first class service 👍
X LINX . 2021-09-23
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Have to say really really good food. Doesn't look much from the outside, bit scruffy and could do with decent lick of paint inside. But food... I have to say the best I've had in years. Good value, tasted spot on and plenty of it. We had the set meal for 4 and ordered an extra sweet & sour chicken ball dish....plus chips!!!!!! ;) I have a thing recently when having chicken balls that they all seem to have the bleach taste to then. No, not at lucky House. They were how they should taste and how I remember them from years gone by. Now I've found a good Chinese I'll have no hesitation to go back. Also... Nice touch the free bottle of Pepsi Max.
Phil Beckwith . 2021-08-29
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Dirty place , drainpipe water slashing in threw the back roof highly recommended you dont eat here
canyonlung da great . 2021-07-10
MORE AT Google
Lovely Chinese fast delivery the orders b Never been wrong
Jennie B . 2020-12-06
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The food was always spot on until today. Cold food. Salty noodles, sauces weren't how they are supposed to be. Probs using inferior quality. Rice was stodgy. Looked up the rating and it has gone down to 2 and half stars. Our fault for not checking I suppose. They need to pull their socks up
mick s . 2020-11-21
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Best chinese ive had for years #fact
Martin Wilson . 2020-06-06
MORE AT Google
Fantastic Food Every Time we have had a delivery
Caroline Mcelroy . 2020-05-07
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Food is always amazing, we have never had a bad meal there.
Chrisdude67 . 2020-04-06
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The salt and pepper tofu is beyond incredible.
Emily . 2020-03-06
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The salt and pepper tofu is beyond incredible.
Emily . 2020-02-14
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It never turned up, with no explanation, the shop just shut
Jake . 2020-02-14
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It never turned up, with no explanation, the shop just shut
Jake . 2020-02-14
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Hot, fresh and tasty as always.
Mrs . 2020-02-09
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Hot, fresh and tasty as always.
Mrs . 2020-02-08
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First time ordering from here and the food was absolutely lovely. Will be ordering again
Jessica . 2020-02-07
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First time ordering from here and the food was absolutely lovely. Will be ordering again
Jessica . 2020-02-07
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I've been waiting 45 minutes for my food I am really disappointed
Damian . 2020-02-01
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I've been waiting 45 minutes for my food I am really disappointed
Damian . 2020-02-01
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Korean beef was disappointing. This is our favourite Chinese takeaway and we’ve never had a bad dish from there, until now. The Korean style beef was tough, chewy and fatty in parts. We didn’t even finish it. Everything else was amazing as usual, especially the ribs, but we were let down by that dish so won’t be ordering that again.
Vito . 2019-11-25
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The food was not at all as expected. Don’t normally visit this restaurant & can safely say we won’t return. The most that was eaten was the rice!
Adrianna . 2019-11-21
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Arrived right on time, good food, tastes great
Hannah . 2019-11-20
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20 minutes later than stated time, food was nice though, delivery not so good.
Lee . 2019-11-19
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Our forever go to Chinese take away for over a year. Food is always great and arrives early/on time
Corrine . 2019-11-02
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Lovely food, straightforward ordering and delivery 😁
Rachel . 2019-11-01
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Best Chinese take away I have been to for vegetarian food! Highly recommend to veggies and vegans.
Aaron . 2019-10-27
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Hi there I will be ordering again as really enjoyed the meal .it's the first time I have had this meal and was still not for me . Thank you miss Julie stead.😃
Julie . 2019-10-19
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Great food, tasty and arrived hot as always.
Mrs . 2019-10-14
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Always pleased with this place. Very tasty!
Katie . 2019-10-09
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Great food and value! Will order again! 👍👍👍👍👍
DUNCAN . 2019-09-28
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Called to ask where order was to get an answer machine ! Left a message and no reply back- bad customer service!
JOANNE . 2019-09-25
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I called in one wet and gloomy evening just for a quick old favourite chips and Chinese curry sauce , LUCKY HOUSE Was a great discovery for me , there's not many Chinese take-aways will do you curry & chips , they would prefer to sell you a ,114 , 78 , or a 42 . Lucky house curry & chips (To die for) DDG proper Chinese curry & nice chunky Freshly wok fried DON'T SNOOZE OR YOU WILL LOOSE
Mark “Merlin” Hammond . 2019-09-24
MORE AT Google
Lovely food. Delicious hot ready to serve
Carol . 2019-09-17
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Called lucky house because you're lucky if you survive the meal. Chicken balls were pink inside and batter was mushy, chips were greasy. Delivery time was spot on though so at least I'm not hungry
Jack . 2019-09-09
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Best vegetarian duck that I have had. The rest of the food was decent too and it arrived way before the delivery time suggested. I would order from here again and definitely recommend the veggie duck to vegetarians.
Aaron . 2019-09-01
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I call the restaurant to check if my order would be on time as it's been very late on a few occasions before, I was assured it would arrive on time but it was still 15 mins late! The food was good though.
Sarah . 2019-08-28
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Food arrived earlier than expected, which was good. Chicken balls were a little bit greasy, but the portion sizes were plentiful and it was all the correct temperature.
Oliver . 2019-08-25
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Only problem we had a wrong dish but still ate it
Andrew . 2019-08-25
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Great food, fresh and still warm when it arrived. Great veggie options too. Would recommend this restaurant.
Aaron . 2019-08-08
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25 minutes Late . Very annoyed as it was only plain noodles rice and sweet and sour sauce.
Dale . 2019-08-04
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20 mins late for the food food was cold just very poor very disappointed never using this restaurant again
Kurt . 2019-07-23
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15 minutes!!! Delivery was 15 mins. No 6 star option!!
Adam . 2019-07-22
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Best Chinese! Arrived early food tasted great. Only issue was they forgot prawn crackers but apart from that it was perfect
Abigail . 2019-07-21
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Food was lovely tasty and good portion side if you have extra large i will defo order again
Marie . 2019-07-13
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Great food as usual, 100% recommend
Jodie . 2019-07-06
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Everything we ordered was delivered. Food hot and tasty.
Maureen . 2019-06-30
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Sweet and sour sauce was brown and noodles were very dry
Nigel . 2019-06-23
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Sadly the food arrived nearly an hour later than the scheduled time so nearly 2 hours after it was ordered. Average at best which is very disappointing as previously the food has been great from here.
Trev . 2019-06-23
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Amazing food 1st time ordering and food was beautiful thank you great amount of food for price
Josh . 2019-06-12
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Great food, really tasty as always.
Mrs . 2019-06-09
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Best Chinese we’ve had. Consistently good.
Vito . 2019-06-08
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Great food and great value, recommend the Canton special.
Nicola Goodliffe . 2019-05-25
MORE AT Google
Dry over salted, not tasty food. There is no point in writing more. I will never order from them
P Labinski . 2019-05-25
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We asked for vermicelli hot and spicy noodles and 2 beef chow mein but they were really spicy think they were cooked after the vermicelli which is not good when I can’t have spice Very disappointed after spending £28!!!!
Karen . 2019-05-21
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Hot and sour soup not that great, and Singapore noodles extremely dry and salty. Will not order again.
Swan . 2019-05-18
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The food was delivered very fast but the quality was not good at all. I will not be returning to the restaurant again unfortunately
Aaron . 2019-05-16
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Ordered for collection, arrived a minute or 2 after the collection time. But still had to wait 10 minutes for them to prepare the order. It was not busy so there was no reason for our order not to be ready at the agreed upon time.
Jamie . 2019-05-14
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Really nice, quick delivery. Will buy again and again!! My note wasnt read tho
Sylvia . 2019-05-08
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Never had a takeaway come as soon as you put the order through it was amazing! The food was really good as well
yasmin . 2019-04-28
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Stunning, early and with a smile. Do it!!
Adam . 2019-04-20
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Love the food from here - always good!
Lucy . 2019-04-14
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Never had a problem with Lucky House! Always order my Chinese from them 👍
Jamie . 2019-04-07
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Will order again. Nice food and arrived hot
sophie . 2019-04-06
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Nice food but late delivery. It was mother's day so perhaps extra busy. Worth the wait.
annette . 2019-04-01
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My food was late so I rang the restaurant to be told they were busy, my food was ready but the driver hadn’t returned yet. I understand these things happen but I asked for a rough estimate of time because it had already been over an hour. I got told just give me 15 minutes it will be there. 25 minutes later and still no food. By the time it arrived it was cold and inedible! An absolute joke. No one contacted me to tell me it would be late and when it finally turned up nearly an hour and 45 minutes late it was cold. Very poor service. Would not return here again.
Chloe . 2019-03-26
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The food was very nice and we all really enjoyed it. If I had to pick a negative the only complaint I would have is I like my chips crispy. So.. not really a biggy!
Nicholas . 2019-03-13
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Undercooked and cold in the middle spring roll
sarah . 2019-02-04
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our food always comes early from these guys :)
Claire . 2019-01-27
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for got my drinks .. barbaque spare robs really salty no too good
Lisa . 2019-01-15
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It wasnt delivered to me untill after 9pm. Absolutely disgusting. When it came my daughter was in bed and we were to tired to eat it.
Samantha . 2019-01-14
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hardly any sauce took ages to arrive for a minimal order.
Molly . 2019-01-01
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Food was excellent. We didn't get the sweet and sour dip we ordered with our dumplings, but it was very nice even without.
Josh . 2019-01-01
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Great food good service always delivered with a smile
Lynn . 2018-12-31
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It was fantastic food as allways.
Thomas . 2018-12-30
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Back to normal standards! Curry spicy and rest just lush! Buzzing
Anthony . 2018-12-29
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Food turned up over an hour late every time we called them they said it was being cooked as we spoke....this kind of service is completely unacceptable, this was a treat from me for my daughter and grand children on Christmas Eve not very happy and will not use this takeaway again
Kevin . 2018-12-26
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waited over 3 hours...when it was meant to arrive within hour and a half...rang them after 2 hours and was told it would be half hour...had to wait over an hour again. great food...disappointed in service and delivery...can appreciate it being busy but you have the choice to give a delivery time...it came 2 hours after that. I rang them and was asked if I wanted to cancel my order after 2 hours ?!?!
Demi . 2018-12-25
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used this restaurant a lot lately but waited over 2 hours for my delivery and rang twice and all they said was we are busy and will get it their when we can or you can cancel your order why say we can get it there in an hour when they can’t handle the deliveries they are accepting
Andrew . 2018-12-24
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lady that delivered the food was lovely, polite, as yummy and hot as the food, top notch, food and delivery can't complain
lee . 2018-12-21
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Said delivery would be 20mins it was over an hour my partner had gone past hunger and didn't eat it ! Too late to eat .
Kay . 2018-12-21
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batter too thick on salt & chilli prawns. beef was poor quality (chewy and grisly) in beef noodles. similar to last time but accidentally ordered using re-order instead of my usual place.
Tristan . 2018-12-20
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Lovely and hot,very good food and quick delivery
NATALIE . 2018-12-16
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Always order from here, Best Chinese around!!
Sarah . 2018-12-16
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fantastic service. food was really tasty and not greasy. very impressed and will be ordering again
lee . 2018-12-07
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70 Opinions
It was the first time I used this establishment for a number of years. I ordered two meals, one for my wife and one for myself. My meal should have been duck with plum sauce. When I opened it, I found
ribsbeautifulfriedpepperroundnoodleschickencookedprawnriceduck260 Opinions
This is our favourite Chinese take away. The food has always been hot and cooked through. We have never had a bad meal from here and we have been visiting for the last few years. The staff have alway
ribsbeautifulfriedpepperroundnoodleschickencookedprawnriceduck