Based on 209 opinions finded in 4 websites
Based on 209 opinions finded in 4 websites
Nº 536 in 841 in South Lanarkshire
Nº 38 of 44 Italian in South Lanarkshire
Opinions
Excellent food. Reasonable prices. Clearly staffing issues. Not particularly busy for Friday evening. 30 minute wait for a small plate of minestrone. 45 minute wait for main courses for three diners
Brian williams . 2024-10-12
MORE AT Google
Disappointing. Cold pizza among other things. Used to be much better.
Anthony M . 2024-10-08
MORE AT Google
Finally they have learned how to make fries! The sad mush they used to serve was an embarressment but at last the fries are worthy of the great pizzas!
Bryce . 2024-10-05
MORE AT Just Eat
Your own delivery driver "A" was smashing.
Nicola . 2024-09-30
MORE AT Just Eat
Very nice food and delicious. The gentleman was always attentive. I can recommend pizza gorgonzola or risotto.. Caramel matcha latte cocktail was a very nice surprise.. we will be back for sure 😋
Anderson Francisco Cruz Nevárez . 2024-09-18
MORE AT Google
Restaurant used different ingredient from usual. Different pizza base, cheese and Alfredo sauce had little cream.
Alan . 2024-09-12
MORE AT Just Eat
Quiet lunch with wife and daughter, granddaughter in pram. Service was great, food served quickly and friendly staff. Lovely relaxing atmosphere and good value.
Jim Galbraith . 2024-09-02
MORE AT Google
I have never had a better Italian meal anywhere! This place knows how to do Italian and it is such a nice quaint restaurant. It has on street parking for the lucky people that can get a spot. Prices are great and serving sizes are huge! You will not be disappointed! Calzone is unbelievable!
chrismsieber . 2024-08-25
MORE AT TripAdvisor
Staying a few minutes away from this place while visiting from the US. Food has been great! I would recommend it! It is small so best to check for reservations just in case.
Miranda Sieber . 2024-08-25
MORE AT Google
I have never had a better Italian meal anywhere! This place knows how to do Italian and it is such a nice quaint restaurant. It has on street parking for the lucky people that can get a spot. Prices are great and serving sizes are huge! You will not be disappointed! Calzone is unbelievable!
Christopher Sieber . 2024-08-25
MORE AT Google
Great local Italian restaurant. Good deals available through the week. Service is always quick and friendly. Really nice atmosphere inside.
mafayoo . 2024-08-21
MORE AT Google
minestrone soup. awful. How many times does someone write this before they take it on board. Pate nice, home cheesecake really good. Main course lasagne.....like sheets of pasta with a tin of tomatoes through it. Chicken arrabiata... again like a tin of tomatoes with a few chunks of chicken (small tough chunks) thrown in. Young girl serving was lovely, unlike the woman (who i think was the manager) couldnt take herself away from her phone. When ordered more drinks we felt as though we were an inconvenience and she couldnt even be bothered to take away our empty glasses. Informed when we arrived there were no mussels or cod . Then the table next to us got served mussels...on enquiring i was told "sorry about that ...didnt think we had any.".. In the most disinterested way. I enquired about friday/Satrday nights because i heard music coming. Asked if it was a regular thing as it sounded great. "oh that was a few weeks back" with no further information. Just cant believe the disinterest and ive read the new owner is the opposite which is a shame. So want to like this place as its so close to home, but it is over priced with bland food. It has outside seating which should be packed on our rare nice days... .and it is lovely inside. its not the lack of footfall as hughs is always packed. I hope they read these reviews and listen because it could be such a lovely resturant
lisa kerr . 2024-08-21
MORE AT TripAdvisor
Music does not fit the style of restaurant
Big John Rides Bikes . 2024-08-11
MORE AT Google
Been to this restaurant many times with family and always had a lovely time. However my last visit was especially good. The new General Manager Chris went that extra mile. He was welcoming and friendly and went out of his way to make sure we had a great experience 😊
Joyce Boxshall . 2024-08-07
MORE AT TripAdvisor
Waited for 30 mins before order for food was taken. Team member was on herself, taking orders and serving tables. Service very slow. Garlic bread lacked in garlic.
Bella D. . 2024-08-07
MORE AT Google
Fantastic food, really great service, cant wait to go back again.
Kenneth Friel . 2024-08-05
MORE AT Google
We’ve ordered from Luciano’s several times and quality has been great. Unfortunately last night’s fell way below par, pizza and focaccia were difficult to eat and didn’t travel well. Pasta’s were quite bland. Disappointing from what is normally a favourite.
Sam . 2024-07-27
MORE AT Just Eat
We had an evening meal at the restaurant and were very impressed by the atmosphere, the welcome, the menu, the drinks, the service p, the freshly cooked food which was served promptly. We couldn’t fault the overall experience. excellent fresh, quality food and a very good value meal.
PSM Golf . 2024-07-17
MORE AT Google
Been here a few times, lovely staff, delicious food, good service, good menu and atmosphere, couldn't fault. Will be back
terri . 2024-07-14
MORE AT TripAdvisor
Had dinner tonight with a friend at Luciano's in Burnside. When we went in we were promised it would feel like we had spent the night in Italy and I have to say the food matched up to the best we had in holiday in Rome last year. The mussels and meatballs were really tasty and the pasta and gnocchi dishes we had were bursting with flavour. The portion sizes were big and we now have our leftovers in the fridge for a tasty lunch tomorrow. The lemon sherbet cheesecake had a refreshing zing to it, I was just sad that I had shared it. You can probably guess I was a big fan of the food, and will definitely be back, but I have to also mention the service. Everyone was really nice and they gave the restaurant a very nice, relaxed vibe.
Mary R . 2024-07-11
MORE AT TripAdvisor
My husband and I came from London for a friends wedding and stayed for a few days to see beautiful Glasgow and its surroundings. I chose this restaurant for Father's Day and we were absolutely delighted! Wonderful restaurant, very nice atmosphere and very tasty food. The owner of the restaurant was very friendly. If we return to Glasgow again, we will definitely visit this restaurant again.
Julia Phatianova . 2024-07-02
MORE AT Google
Have been here a few times and absolutely love the place. The only reason I never gave 5* for the food as I have had the bruschetta a few times and it always comes beautifully presented but it's a bit bland. It needs some seasoning and some more garlic other wise it would be amazing. My sister has also been here and said the same thing about the bruschetta but that's me being really picky but the lasagne and cocktails were amazing and staff are always really lovely
Martin Cullen-mulvaney . 2024-06-30
MORE AT Google
Awesome pizzas, tasty and fresh. But please learn how to make fries properly - the soggy mush you serve at the moment is just embaressing, especially compared to the quality of your other food.
Bryce . 2024-06-29
MORE AT Just Eat
I'm surprised at the poorer reviews, especially at the implication that the new owners didn't care about this restaurant. We found the opposite. Don't know if he was the owner but the male person in charge when we were there was certainly interested in how we found the food and keen to descrie how some of the dishes were made. We were a table of four with what some would regard as fussy eaters and every one of us thoroughly enjoyed our meal. The food was of a very high standard, well cooked and well presented. The service was excellent and the atmosphere really good. They had identified the demographic that was in for lunch with the music that was being played. Great 60's and 70's stuff. I would definitely recommend this restaurant. P.S. We thought it was excellent value given the quality of the food.
Bill T . 2024-06-12
MORE AT TripAdvisor
Ordered Takeaway at 6.10pm tonight. Advised order ready for collection at 6.50pm. Further comms advising order ready at 6.43pm. Arrived at restaurant at 6.45pm, advised order not ready. Waited in the restaurant until 7.10pm before order ready. Asked why the delay, Informed that the kitchen was in chaos and that I should call at the end of the night for an explanation. Escorted off the premises and as I walked up the road the manager shouted "please don't come back". I couldn't understand why the restaurant had encouraged me to arrive at 6.43pm when the order clearly was not ready. I would consider myself and my family regular customers both in the restaurant and using the takeaway. I have never experienced such a response from a member of staff in any restaurant that I have ever visited. I must say that in all previous visits to Lucianios I have never had any cause for complaints. Something clearly went wrong tonight. I didn't recognise any of the staff and wonder if that is the cause of my poor experience. Not a great experience for my 6 year old daughter either who was with me.
Simon McNeill . 2024-06-07
MORE AT Google
Returned to Luciano's for 4th.time. Bitterly disappointed.Wait for mains was long and when my pizza arrived,it was stuffed with completely raw mushroom and Mozzarella which was not even melted.By 8.20 they cleared the restaurant and we're obviously keen for us to go.Felt I should lift my feet to allow them to mop.
Garry Smith . 2024-06-04
MORE AT Google
What a lovely restaurant! The gentleman that served us was so friendly and attentive, the food was outstanding and you can tell the ingredients are fresh. Thanks for a lovely meal!
Jamie Hendry . 2024-06-02
MORE AT Google
It’s expensive for the food that you get. It wouldn’t take much to elevate the food to higher standard. Everything just needs a bit more flavour and flair. Nice setting and staff.
S Williams . 2024-06-01
MORE AT Google
Nice food but limited choice, ridiculously under staffed and extremely slow. 1h 30 for 2 courses. 1 of 2 waiters in a largely full restaurant having to go out and deliver food too. No draft beer, no chicken, no fish, no mussels….at 18:30????
Gareth Reilly . 2024-05-24
MORE AT Google
Couldn't contact the restraunt as nobody was answering the phone. Waited an hour and 40 mins for the food to come. Unusual for for Luciano's, they are usually very quick. Food was great when it arrived though.
Adam . 2024-05-23
MORE AT Just Eat
Ideal for reasonably priced Italian food of an above average quality for the price. Recommended.
Paul Piacentini . 2024-04-17
MORE AT Google
Food was amazing. We were served by Fernando. He was absolutely amazing. His attitude was immense. He was funny and made us feel at home. Very personal touch. We were unable to finish our meal as it was alot (which was great), so Fernando put it in a tub for us to take home and enjoy tomorrow and gave us instructions on how to reheat it! Fernando shook our hands on the way out and really thanked us for our time spent in the restaurant. I also wasn't sure about the tiramisu as I never tried it before and he offered to let me try it and if I didn't like it, he would swap it for something else I wanted, but I never took that offer as I never wanted to be rude, so went for the crumble instead lol. Thank you Fernando!!! 10/10. Good was top notch. Really quick service and all brought to table with care and presented well. Please visit if you can. You will definitely not be let down.
Fraser . 2024-04-14
MORE AT TripAdvisor
Ordered food for collection, had mushroom risotto and mushroom tagliatelle, both of which were delicious, fantastic portions highly recommend
Stephanie Ferguson . 2024-04-11
MORE AT Google
Ordered our food and 20 minutes later our food was here! Amazing quality and piping hot. Very tasty as always
Lauren . 2024-04-07
MORE AT Just Eat
Was not the best pasta was hard and tasteless and pizza was over cooked never again
Laura . 2024-03-31
MORE AT Just Eat
Second time in Luciano’s and very good again. Very nice start of smoked mozzarella and friarielli followed of an authentic traditional ruota di carro Neapolitan pizza,wow.. only in Naples you could eat same way. Chef does a very good job for thise restaurant.. lots of attention and dedication for the job, and love in every dish we have today.we will comeback. G.G
Giovanni G . 2024-03-29
MORE AT TripAdvisor
Food was nice, would definitely recommend. Staff were lovely and friendly and enjoyed the time between courses... not rushed at all like some places.
Lyn Barrett . 2024-03-25
MORE AT Google
Although the food was delicious it was not hot unfortunately just warm
Joanne . 2024-03-25
MORE AT Just Eat
Worst food I’ve ever had. Went at 5pm & there was a long wait for food even though it was empty. Got a pizza which was inedible. Runny tomatoes making it soggy & mushrooms hadn’t been cooked. Most of us left out food & left hungry & the prices they charged were astronomical. One of the worst dining experiences I’ve ever had
donnajcook27 . 2024-03-18
MORE AT TripAdvisor
Lovely staff excellent food and service
Gary Harper . 2024-02-27
MORE AT Google
Really lovely meal. Will order again.
Michelle . 2024-02-25
MORE AT Just Eat
Things have changed here since the couple who owned the local fish and chip shop owned it . It was always a bit of a local vanity project and they were right to sell it and do what they did best. The new owners have no real love for this project and have staff who show no real care or respect for their jobs , On my recent visit drink service was swift and also looking for a food order at the same time ? within 4 min of been handed a menu. The Chicken Milanese was deep fried ...Usually pan fried in butter with a little love and care served with a wedge of lemon. not on this occasion Deep fried ! How lazy can you get ? served with a tasteless side of pasta and tomato sauce for an eye watering city center price of £21.00 It also had a handful of dry rocket leaves covered in parmesan cheese, zero presentation or care taken . Italian food to me is all about the quality of the ingredients. And the love taken to cook and present the food. Meat balls were solid and overcooked In a small amount of again tasteless tomato sauce, Having microwaved a few things in my time I recognise the signs here. The Pizza was however good and produced with a professional touch. Draught lager took 20 min to come to the table and a limoncello was served in a dishwasher warm whiskey glass . I had asked if the limoncello was served in a shot glass that had been chilled and was assured it was. I noticed other tables coming in for drinks only and I think I now see why. For a local restaurant to be good it needs to think who and what local customers want, Quality food, quality ingredients , drinks served appropriately, by staff who care about what they are doing. until I see signs of this in Burnside I doubt i will be spending £180 for a meal there again.
hiddentable . 2024-02-25
MORE AT TripAdvisor
Was first time here, Service was great food was incredible, was served quickly, had mushroom tagliatelle, which was absolutely delicious, and really good portion, bill for 2 people including drinks was more than reasonably priced , highly recommend
O2423SZstephanief . 2024-02-21
MORE AT TripAdvisor
Excellent pizzas. Travelled really well and we’re still fresh & crispy on arrival. Delivery person very polite & friendly
Shayma . 2024-02-11
MORE AT Just Eat
I live locally and loved this restaurant when it was under previous ownership. I have been here a couple of times now, never been blown away by the food or service but this time I won’t be back. The food is honestly the worst Italian food I have ever eaten. The minestrone soup I ordered was terrible, hard large pieces of potato with barely any soup, was more like a sludge. How hard can I be to make this ? The sausage pasta had no flavour and was heavy and tasteless . Dont waste your money and try somewhere else , the food in here is way under par.
P8970RVjohns . 2024-02-03
MORE AT TripAdvisor
Recently ordered some takeaway pizzas and truffle fries. When ordering, it said ready for collection in 15 minutes, hence why I chose this local eatery. Unfortunately some 1 hour and 10 mins later I received my food of which was substandard. Oily greasy pizza and truffle fries minus the truffle instead being soggy and tastless. Staying local, we always try and support the community, but this is the final straw for us after previous unpleasant experiences.
Ally M . 2024-01-31
MORE AT Google
Food delivery time was great as I wanted it sooner rather than later. best pizza ever
Glenis . 2024-01-26
MORE AT Just Eat
Bought for a family of 4, good value for money. Most important the food tasted excellent, loads of toppings on pizza, pasta also got the thumbs up. Would highly recommend.
Graham Johnston (hectorsays) . 2024-01-24
MORE AT Google
A real shame as the food was lovely , pizza and pasta both full of flavour but was ruined by the service . Round of drinks forgotten waited 20 mins on the bill , the bills had extra drinks on it not a big deal but one was a bottle of red wine (no one drinking wine) another ten mins later for the bill , wbb
robert alexis . 2024-01-24
MORE AT Google
Pizza was soggy undercooked in the middle, one side of pasta in tub missing same with the chips all went in the bin as it looked like it had been opened and eaten!
Ashley . 2024-01-21
MORE AT Just Eat
First time ordering online although have visited the restaurant in the past. Had the set meal for 2, food was delicious and excellent value for money!
Alun . 2024-01-20
MORE AT Just Eat
Dont even know what to say about this 🫤 mint leaves on a stodgy pizza? parmesan fries mimus half the fries and the parmesan? That pasta 🤣
craig . 2024-01-20
MORE AT Google
Food arrive cold but would have been lovely if warm
Mairead . 2024-01-20
MORE AT Just Eat
Food and service great, staff helpful Will be back again Food and service great. Will be back again ...........
taylorcat . 2024-01-15
MORE AT TripAdvisor
I do not like to leave negative reviews and only do so to give honest feedback and encourage improvement. There is a limited choice of local restaurants in the area so it is disappointing when an establishment under performs. We have visited on several occasions and the service seems to decline on each visit. The only reason we have returned is because the food is actually quite good. It is front of house that lets this place down. The staff are static, everything is done at a snails pace to suit them. The restaurant was not busy but it still took them an age to offer and serve some drinks. They seem to want to take your food and drinks order at the same time to save them a visit to your table. It was the same with the food, my starter plate lay there until my main came, my main plate lay until I asked for the bill. Trying to get their attention was painstaking. If this is your job you have to look up now and then. There does not seem to be any incentive for the staff to walk about the place to check if the guests would like a desert , more drinks or if the plates need cleared. If this was done guests would actually spend more money and reward good service. On leaving we were clearly finished with our food and drinks but waited ten minutes after asking for the bill . Our jackets were on when it did come but waited another ten minutes for the card machine. We could not wait any longer so paid cash and left. Maybe this place makes it's money from takeaway food and has taken its eye off the ball in providing basic service for sit in customers. I will say I cannot complain about the food it was delicious on this visit. I had a prawn ravioli dish that was bursting with flavour and was presented beautifully. Unfortunately the overall poor experience of this and past visits can't be saved by the food.
Martin B . 2024-01-14
MORE AT TripAdvisor
Food was delicious & pipping hot delivered by a lovely wee cheery lass
Joanne . 2024-01-08
MORE AT Just Eat
Great, friendly local restaurant. Staff fabulous.
Alan Franklin . 2023-11-17
MORE AT Google
Great day. Something for everyone. Absolutely loved it. Food, service and entertainment first class.
Theresa Friel . 2023-11-04
MORE AT Google
Brilliant service and food. Brunch was fab, so much fun.
Nicola Mulraine . 2023-11-04
MORE AT Google
Arrived without a booking and was promptly seated and an order taken, waited half hour for starter which arrived lukewarm, 40 mins between starter being cleared and main arriving, again lukewarm. It was a Tue night and the restaurant had 10 other diners so no excuses for such a wait. I lady serving and what I assume was a manager sat on her laptop the whole 2 hours we were there. Was looking forward to having a good local restaurant, unfortunately won't return.
544Blo . 2023-11-03
MORE AT TripAdvisor
Came in for our daughter's birthday. Taylor was friendly and went out of her way to help and present a cake. Was a little quiet but appreciate it was in between lunch and dinner service on a weekday. Food was very tasty. Thank you.
Aid . 2023-10-28
MORE AT Google
Food from Lucianos always hot and delicious.
Louise . 2023-10-21
MORE AT Just Eat
Been in to the restaurant and it’s always been good but got take away pizzas and was not impressed burnt black round the edge and soggy bottom plus the topping were all in one part of the pizza! Think the kitchen is being overworked and the quality suffers
Donnie Murdo . 2023-10-20
MORE AT Google
Fast delivery and food was delicious. Ordered the Calabrese pizza & fries with Parmesan and truffle oil. Both delicious, will definitely order again.
Gemma . 2023-10-15
MORE AT Just Eat
Food was lovely. Service (taylor) was great. Would return
Jim Welsh . 2023-10-14
MORE AT Google
Lovely food, very good communication and service from staff. Highly recommend
Emma . 2023-10-01
MORE AT Just Eat
Had a lovely take away from this restaurant we regularly sit in and use. The order was incorrect - both as advertised on the just eat website and when it arrived - however after I called the restaurant they rectified this very swiftly and sent both the missing item and a replacement item for something that they no longer serve but advertise on a sharing platter. Our favourite place to eat locally and it’s nice to know they care and rectify mistakes.
Katie Trow . 2023-09-22
MORE AT Google
We got a takeaway for a business lunch for our boardroom & absolutely loved it! Everyone really enjoyed it, pizza was up there with the best as well as the chips & a selection of breads. We will be using Luciano's Burnside a lot 🙂
PTS Clean . 2023-09-17
MORE AT Google
Good sized portions and flavour.
T . 2023-09-14
MORE AT Just Eat
Overpriced. Bought the itison voucher for £40. 2 course with wine. Actual cost (because you were limited to market menu) Would have have been £44. Food was mediocre. Pizza was good. Everything else was just okay. Market menu...cheapest dishes on offer. Staff are lovely. Would never go back
Elizabeth Walker . 2023-09-09
MORE AT Google
My food arrived and all items where cold !
Ashley . 2023-08-26
MORE AT Just Eat
My order was cold and chips were not cooked properly will be asking for a refund from you just now. And I will recommend no one to order from here again.
Jason . 2023-08-20
MORE AT Just Eat
Loved this restaurant, food was first class, and the staff were so lovely x
Rosemary Wilson . 2023-08-13
MORE AT Google
Really friendly service and decent Italian food. Good for the area.
Alessandro Pinna . 2023-08-04
MORE AT Google
Since it opened we have been fairly regular at Lucianos and it’s been a firm family favourite for birthdays and Christmas Eve, however after a couple of below par visits it’s unlikely that we’ll be back. Booked for early evening as we had plans for later and waited almost an hour for our mains while other diners who arrived later were receiving theirs. Spoke to the staff and they advised they were busy with delivery orders and that they would check our order. Got our mains 10mins before we had to leave so all pretty rushed and not an enjoyable experience . No apology from staff and charged the full amount which is fairly disappointing given the service received. Would have thought those dining in would take priority over takeaway.
730craigt . 2023-07-30
MORE AT TripAdvisor
Pizza and pasta were really tasty chips were nice only fault is that I changed pasta to penne in options and got tagliatelle but can’t fault the taste was really delicious 👌
Catherine . 2023-07-20
MORE AT Just Eat
Food was cold & soggy. Pizza was not great & lacked flavour. Disappointed
Laura . 2023-07-08
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Booked the kids’ pizza making class for lunch and we all had a great time - excellent service too
Gav Ward . 2023-06-29
MORE AT Google
Very nice pizza and pasta, spot on.
WILLIAM . 2023-06-24
MORE AT Just Eat
When ordering, initial screen advised would be 15-30 mins delivery, the when order placed this became 50-70 mins, eventually received food after an hour and a half and it was stone cold. Tried multiple times to call Luciano’s for an update and no answer. Pizza looked good but garlic bread was over cooked and black. If pizza was warm it prob would have been good, not that great cold. Won’t be ordering again
Carrie . 2023-06-15
MORE AT Just Eat
My local. Can have a drink and walk home. Food is good. Service is excellent.
John Shaw . 2023-06-15
MORE AT Google
Good food and service. I think JustEat anticipates delivery time a bit. Pasta was slightly more oily than I like.
T . 2023-06-15
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Good food, but the skinny fries aren’t worth the £7 they are for half a box! The 12” garlic focaccia (in nibbles) is delicious and good money (£5) but wish there wasn’t as much sea salt on it 😷
Niamh . 2023-06-06
MORE AT Just Eat
Food was good but nothing on menu said the bolognaise would be topped with cheese. As I can’t eat cheese it meant some of the food was water/not eaten.
Rebecca . 2023-06-03
MORE AT Just Eat
Honestly one of the best lunches ever! We were served by the lovely Dianne. She made us feel comfortable from the get go, always attending to our needs. We have recommended to friends and family, and are booking in for a dinner for our one year anniversary at the end of the month. Will be coming back regularly. Prices absolutely great in this day and age, 10/10 experince.
Brooke S . 2023-05-28
MORE AT TripAdvisor
The Staff were helpful and nice atmosphere
Bobby Kelly . 2023-05-25
MORE AT Google
First time visiting this restaurant, unfortunately wasn’t overly impressed, restaurant itself is lovely but have tasted better food . Wait for food was quite long ( we were the only people In restaurant) 5 of us . Food served on cold plates resulting in people eating food quickly . Waitress was pleasant enough however had to be reminded of some drink orders.
Michelle M . 2023-05-22
MORE AT TripAdvisor
Good food. Service was very disappointing. Not enough waiters/waitresses.
Paul R . 2023-05-18
MORE AT Google
Love the food in this restaurant. Seams to be werry good quality. I am werry happy for what I get for the money this day's and that pace wins that .thank you for amazing night
Lukas V . 2023-05-15
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Being local we like to use local amenities and have eaten fairly regularly at Luciano's. The food is decent without being a dining experience and the staff are always cheerful in their service. So , no problems...... until today. We ordered the market menu from which I chose the salmon which had a supplementary £3.50 price. The small piece was served with three boiled potatoes and a 'nice' sauce. We ordered desserts from the same menu and my husband was told that the one he wanted wasn't ready but our very nice waitress told him he could choose another from the a la carte at no extra cost. Until our bill came and the extra money was added for the sweet. When questioned, our waitress told us the manager insisted we now had to pay the extra. It wasn't a lot of money but it left us feeling quite let down by what we considered petty and showing a lack of care for regular customers.
Pat G . 2023-05-13
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Great food , ready for collection time , we’ll worth an order or even a sit in visit
John . 2023-05-13
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Delicious! arrived when expected too !
David . 2023-05-05
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Ordered 2 pizzas to takeaway and they were fantastic.
Stuart . 2023-05-01
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Was in last week and the staff were all over Hamza useless like a bad rash.. I won't be going back to this dump. It's still a Naw
Thomas Wright . 2023-04-17
MORE AT Google
We recently moved to the area. This is our new favourite restaurant. Service is always very good in my opinion 👍! Food always very good quality.
Lukas V . 2023-04-14
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My first time in Lucianos ,I booked a table for 3 with two French visitors,I myself am wheelchair bound and i asked for a table near the accessible toilet which was up to a great standard to my needs.we had no need to rush to help translate the menu to my friends .the waitress named estera very polite and professional to take our order which arrived at the time of our choosing and similar for our next 2 courses which were well cooked to a good standard ,at the end of our meal estera the called us a taxi.I will be back again to Lucianos for sure,my thanks again for a great evening. Mr James carroll
James Carroll . 2023-03-21
MORE AT Google
Food and drinks were great, the girl who served us couldn’t have been nicer and was really attentive
Cait Marcinek . 2023-03-01
MORE AT Google
Pizzas were lovely...chips were OK. Will definitely use again
Clare . 2023-02-21
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Had a lovely lunch with my daughter, great food, good service. A bit quiet,but didn't detract from the nice decor, spotless toilets and the great tunes playing in the background, well worth a visit.😁👍
George Gray . 2023-02-14
MORE AT Google
Excellent delicious hot food. Amazing pizza.
WILLIAM . 2023-02-13
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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As per usual the staff were lovely and the Chicken and Rice soup my daughter had for the 1st time today was superb, my daughter compared it to Gran's soup, she's never done that before. High praise indeed. Always friendly and the food is delicious. Definitely worth a visit if you are in Burnside.
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I have never experienced such lovely customer service in my life as i did from the management of this restaurant today. I'm overwhelmed. There was a slight mix up and when i advised the staff they went above and beyond to not only rectify the issue but showed such empathy and kindness. The food is fantastic however in addition to this after speaking to such a lovely gentleman i would love to recommend the staff. This man was an absolutely amazing good soul. Not just the food. The food was amazing but the actual customer service was top class. I will be ordering in future from this restuarant and thank you for resolving such a small mix up. Amanda Mc x