Luca S in Edinburgh, City of

This place is a shambles. Absolute chaos. No one seems to know what they are doing. Running about all over the place. Took ages to order. Took ages to get our order. Then they forgot our drinks. Everyone working there seemed to be taking orders, dealing with the orders, taking payments, clearing tables. Chaos reigns. Watching other tables, you could see it was a similar experience for them. Kitchen staff left at 8 on the dot. Shouting cheerio. Have a great weekend to the other staff. Music playing in the kitchen but not in the cafe but loud enough so everyone could hear it. The ice cream is nice but this whole set up should be much, much better. Luca's is an Edinburgh institution. What a mess.

My oh! my! - was this one of the worst places that I have ever been to. It is close to winning that award. It was my husband's 75th Birthday and thought we might go for an ice cream. We decided we might try some food. Yikes! bad mistake. We both ordered what seems a safe bet of pasta with mushroom and garlic. It did come on a large plate - but what it offered in size certainly fell far, far short of quality. It was probably the worst bowl of pasta that I had ever experienced in my life - and of the standard of some slop served at school dinners. To start with it was served cold - cold plate cold food - and it came back lukewarm. I decided at this point not to make a fuss being a birthday. But ugh.. the sauce was all watery - with I expect a over squirting of some garlic paste into the mix - the mushroom with blanched and lifeless. The pasta could have bounced it was rubbery and under-cooked. And a fork and knife to eat the runny and it was very runny sauce. So after asking for it to be warmed - it was then - can I have a spoon? I started not to be enjoying my experience - and started to feel like I was being turned into a problem customer. Well, the spoon arrived .. food was colder again - and the taste - a couple of spoonfuls and I started to feel quite queasy - the plate was pushed to one side - my husband was starving and worked harder at it - he said he felt sorry for me not getting any food. I told him I felt sorry for him eating it. Did anyone ask if we have problems with our food - no! we just got some casual shirking of shoulders with being problem customers. I asked for a box to put the food in - as it was going to go out to the fox and not straight in their bucket .. did anyone ask if there was at this point a problem.. no! so on top of poor food, there was also rather poor service. The place was stinking - and I could feel chips, papers and indeed a pencil moving about under my feet. The floors seem to only have been swept on the areas visble to the naked eye - but not to where sweeping was actually required. We had the ice cream - we really should have left after the pasta and refused to pay for it - it was that bad - but we stuck it out with the ice cream. It was fair - but surprisingly rather bland. But acceptable. So time to pay - I managed to slide out of the booth on the chips on the floor - and when we paid - to add insult to injury - they added extra items onto our bill. Do you think they wanted happy returning customers - I don't think they did. Oh! that's a mistake was bleated out.. aye! only after I pointed out they had added over £10 in extras to our bill. No apology - just three faces with grim stares behind the counter as if we were to blame for the horror of the place. The only mistake that day was us going in there in the first place. It was the pits. So £32.90 for starters - not eaten and as described above, served in dirty surroundings, with a reasonable ice cream in a glass too long for the spoon to reach the bottom - well, - we did feel completely RIPPED OFF. I could have gone to a restaurant and got a lunch for that. I know it was a cafe set up - but it was bad school dinner food. I left feeling that it was a totally unpleasant experience - and one we won't be repeating - god knows what the kitchen was like. Did I leave anything out.. nope! someone in there - needs a good kick up the pants.. it was one of the worst places that I have experienced in a very long time. So well done .. five stars to you for a grotty and miserable birthday experience in a hobbit hole. So much for my treat for my husband's wee celebration .. I still feel nauseous as I write this.. but does S Luca care - do they?

We took away a milkshake (dark choc and coconut) £3.75 and a lemon sorbet cone. Milkshake was good but still had a scoop of ice cream at the bottom so hadn’t been mixed properly, I just let it sit in the sun some more and it was fine though. The lemon sorbet was lovely too. If it’s nice take your stuff to go and walk over the brunstfield links if you can make it last that long!

Having been a Patron of Lucas for many many years I was disgusted by the behaviour and attitude of the assistant when paying for my purchase. Refused to accept a fifty pound note (from which there would be 4.99 change!!) and was downright ignorant. Will never set foot in this place again.

Terrible experience today. I took my daughter to the restaurant and ordered a light meal as she was rush to the theatre for rehearsal. Well we agreed for at least 15 minutes waiting time for food, but seated over there and the waiter & waitress totally ignored us, no any drinks has been served. Terrible, terrible service , and not suggested for people wanting light bites. Never go back again !!!

I went there on a school trip to find that it is £5 per ice cream, a complete rip off in my opinion Will not be revisiting

Love the ice cream! Every time I visit my home town I have to have one. Although parking is horrendous.

We visited today without knowing they stopped serving food at 4pm….we were there at 3.30, I placed our order the food came, was decidedly average and before we knew it the spray cleaner was out, the empty tables and chairs were being cleaned and turned upside down and I felt we were under pressure to finish up and move on. Also the desserts weren’t what the used to be and the milkshakes were decidedly bland, as my grandson said Five Guys was definitely better. Will not be back

I’m a big ice cream fan and have tried many spots throughout the city. I decided to try this branch at the recommendation of a friend, travelling an hour out of my way to try it. I was stupendously disappointed, both by the place and the ice cream they are apparently so famous for. I chose to sit in in the cafe upstairs so I could have a more elaborate sundae. I ordered a fudge sundae with some extra toppings. The ice cream itself seemed rather bland. The flavour wasn’t at all noticeable and the toppings were sparse at best. Additionally, there were definite problems going on within the staff. The waiter who served me was very sweet and made sure I had everything I needed, a very young man who was incredibly friendly. But there was a very unpleasant woman who was frequently back and forth throughout the place who I assume to be some form of management. The staff definitely seemed on edge around her and she wasn’t particularly pleasant when I stopped her to ask about the take away tubs - this was only because she was transporting some. Her attitude rather upset me as despite the lacklustre sundae, I was rather enjoying my time there. I had planned on taking some home, hoping the tubs would be better when I could add my own toppings. Although, after this experience I decided to quickly get my bill from the (very efficient) waiter and leave immediately. I certainly wouldn’t wish to return and would recommend others don’t attend either.

Staff was not very friendly and looked impatient when our kids were trying to decide on the ice cream flavour.

What a difference. Had lunch in Musselburgh a couple of weeks ago -fast service ,attentive friendly and helpful staff. Good food .Will definitely return. Had coffee/cake in Morningside this morning -disinterested ,surly staff and slow service. Average coffee. Will definitely not return.

A regular visitor and always have excellent value and delicious food. Staff very helpful and friendly. My only gripe is they can shut a little early but you'll not get a better ice cream sundae in Edinburgh!

Ice cream was nice and there was a good range of flavours. I would recommend the Scottish tablet. Sit in closes earlier than the closing time so just be aware of this if you plan to visit.

My family and I have visited Luca’s numerous times but I haven’t yet written a review so I thought I’d take the opportunity just now. Such a lovely place - great choice of food, very clean and staff are all very friendly. A great place to go with young children. My daughters absolutely love the macaroni - they say it’s the best they’ve ever tasted.

My family and I went for a walk and popped into the local institute of Luca’s. You know what you’re getting. The world famous ice cream of many different flavours that you didn’t know existed. It’s on two floors in the heart of Morningside, purple chairs and seats set over two floors. With it being a Sunday it was busy. A queue snakes around form the counter to the bottom of the stairs but things were ran smoothly. The staff are brilliant, chatty and enthusiastic without being overbearing. It’s the ice cream though that sets it apart from other places specialising in desserts. I went for three scoops and could have had more. There’s always the next time!

Ordered a millionaire sundae at 5.25 to receive a melted caramel shortbread with two tiny scoops of ice cream which had already melted. This is not a sundae. Dissappointed. Complained to waitress who said paying for table service.

Gorgeous ice-cream, been here plenty of times before but this was my first visit in a while and my high expectations were certainly met (and then some)! Had banana flavour (one of my favourites but unfortunately underused in British ice-cream & gelato parlours) which as always hit the spot along with being probably the freshest-tasting version I've had, and the Xmas Pudding scoop was also delicious. You could definitely taste some alcohol but it wasn't overwhelming, which it easily could have been. The flavours were all balanced perfectly, yum! I love festive scoops and this was probably my new favourite, it was utter perfection. Must remember to go back for a carton before the season is over! Great customer service and pricing too.

Visited here with my wife and two kids and the staff were brilliant. Really friendly, chatty to the kids and couldn’t help us enough. Food was great and ice cream was a delight as always, but hats off to the staff today.

On our government advised walks, we often pass here and, most times, with great difficulty, keep going. So, when we’d been to the bank and she said, we’ll go round ‘that way’, I was instantly suspicious. It was well founded since I found myself inside...

Having been a regular visitor to this place for years mainly due to the ice cream being amazing I’m sorry to say I won’t be returning. Have found some of the staff very miserable looking and keen to get rid of you ASAP! On a...

We went for breakfast during the Eat Out to Help Out offer. We were served very promptly. The menu is accessed using a QR reader so very minimal touching. The choices were all good, and the prices fair. Hubby had the full breakfast, and I...

The ice cream is lovely but some of the older staff (I think management) come across very rude and seemed to be in a hurry to get rid of me!

Well nearly! We discovered they were selling ice-cream from a 'hatch' a few weeks ago when doing our nightly government-mandated walk and passed OK - We didn't pass, we joined the queue!!! 3 scoops in a tub each and we continued on our merry way....

This is another review based on a visit made before the quarantine, but with a very clear memory of it. As an Italian, ice cream is more than a pleasure, It is a passion and something that I learned to do in my own country....

I like to go to Luca's with my family often, we sometimes go for dinner and always have an ice-cream for pudding. My favourite flavour is the Nutella, it's rippled with chunks of Nutella, and the sorbets are excellent too. The staff are always lovely...

Lovely little cafe/ice cream shop in Edinburgh. Great value food that is freshly made and the ice cream is delicious.

My friend and I were treated politely by the waiter and the standard of my cappuccino was high. However, my scone was very eggy in flavour. I have never had this experience before when eating a scone. The scone was fresh and well presented, as...

Four of us met up in Luca's in Morningside for a catch up. . We were a terrible group to serve as we had no idea what we wanted and kept falling into chatting. The waiter was great. We all with had coffees or ice...

Most well known but not the best ice cream in Edinburgh and flavours limited compared to the best. Over priced as well.

Entertaining a 6 year old through lunch time and he asked for a scotch pie, not so easy with croissant this and European that. Who knew? Lucas had pies, pie and beans. The little chap devoured same..

Visited here for ice cream. Really good selection and some interesting flavours to choose from. I had Nutella, white chocolate and toffee fudgy wudgy. All 3 I would highly recommend. They had a good selection of sorbet too! Portion size could be better but will...

Came for family brunch. Lovely helpful staff. Great selection of options - sausage/bacon rolls, pancakes, eggs benedict was gorgeous. Wonderful coffees. Reasonable prices. Had intentions of having pudding too but too full! Will be returning later today to make up for it.

We got a meal delivered chicken supper and kebab the chicken leg was delicious a nice big juicy one chips were lovely will definately use again

Expensive synthetic tasting. Lemon sorbet tasted like I would imagine a cleaning product. Rhubarb just generic sweetener without a hint of rhubarb. Ended up in the bin.

Visited here with my 2 daughters for my youngest daughter's 3rd birthday lunch. The food was fine, but the service is very impersonal. My daughters were excited and chatty about it being a birthday but not one member of the waiting staff mentioned it. After the main courses, on ordering ice cream sundaes, I mentioned it being my daughter's birthday and asked if they could pop a candle in her sundae or anything. Well they did put a lit candle in her sundae, but no more, not even a happy birthday. Disappointing.

Definitely worth a visit if you are in the area. Ice cream is all local and tastes amazing. They have so many flavours that its hard to choose!

Fabulous choice, great service and although there was a bit of a queue it was dealt with very efficiently. We had strawberry ice cream and a selection of sorbets. All beautifully fresh and well presented.

Visited here not expecting much choice due to dietary problems but, their sorbet selection is superb. The woman who served us could not have been nicer and service was really fast. I can recommend the coconut sorbet and the melon sorbet is to die for. Do not go here hungry or you could spend a fortune trying everything! Also very reasonably priced!

Five of us nipped in for lunch on a quietish Tuesday and got a nice booth right away. The service was quick and friendly as always. Pasta, a burger and panini were served, together with sides, and all were excellent. This was followed by ice creams, which were also delicious. Together with drinks, the bill was £13 each which represents terrific value for money. This family-run business has been providing unpretentious fare at a really good price, combined with friendly service, for years and deserves its success. So skip the soulless Costa next door and give it your support. A couple of points to bear in mind: parking can be tricky (but that affects all businesses in the area); and you may have to queue at busier times as they don't take bookings.

I waited 40 minutes as did 3 of my friends, it wasn’t very busy, we ordered food and the portion was tiny, 1 sausage, 1 egg, 1 tomato and sausage 1 slice or bacon! I’m not impressed with the wait! I think the service could have been better and the staff were rude.

I visited Luca’s for lunch and had a panini which did not meet the hefty £5.80 price tag. Instead, it was what you would expect from a cheap street-side food van. Subsequently, I didn’t order dessert after seeing other orders come through which looked vile. Overall, I would describe it as a tacky children’s place and wouldn’t recommend going here.

Popped in for a coffee and a scone on the way to the shops. Scone was incredibly fresh and tasted great as did the coffee. Will definitely make a point of returning. Thanks

We visited for a quick lunch. We were very lucky to get a table upstairs as it was extremely busy. The menu has something for everyone and we all chose different dishes. Service was fast and friendly. We will definitely visit again but we will make sure we have time for dessert!

Not only is this a fabulous ice cream parlour but the main meals are great value and very tasty.

This is a much loved cafe in Edinburgh where the pleasure of premium Italian ice cream awaits you. We wanted a Saturday afternoon treat, so where better? The choice of ice cream flavours and types of ice cream is enormous! We all had ice cream and a drink. I stayed with my favourites of vanilla, chocolate and strawberry. Just perfect. If you love ice cream, you’ll love Luca’s.

Had the best Pepperoni Pizza in a long time was freshly cooked and piping hot . Service was excellent even although it was very busy due to a show being on at the nearby theatre. The sticky toffee pudding was also excellent. Will certainly be back soon

The Morningside branch of the famous Luca’s of Musselburgh. Two levels with seated cafe upstairs. Ice cream as always consistent and tasty, with a huge selection of combination dishes you can get made up. Staff often not as consistent. We arrived greeted and given seat. Realised later that staff had forgotten to take orders from table beside us. They eventually went over to the three people at the pass, Still forgot us but eventually we were served and the dishes arrive quickly. So well worth a stop for fresh good value icreceream a cafe type snacks.

We had a car and were easily able to drive over from the city center. Much of the ice cream I had on Scotland was similar. This gelato was very good. Went the mint chip and the prices are very good. So many of the ice cream places in Edinburgh seem to close early but not Luca S. If you make your way over it’s worth it.

What's not to like? They'll let you try a couple to make sure you like the flavours too. Some are very unique.

Fabulous meal, even better dessert. Menu features a good selection of meals to suit all tastes, very reasonable prices, super service. Their legendary ice-cream is not to be missed!

This is one of my family’s favourite places to come for a treat to eat. The ice cream is delicious and often comes in unusual flavours as well as the traditional ones. Tonight I had mascarpone & cherry ice cream and it was superb!

Fantastic experience all round at Lucas. We arrived for a Father's day treat with my 2.5 year old daughter and 17 weeks old son following a failed trip to a rival ice cream parlour. We were immediately greeted when we arrived and shown to seats. The waitress collected our order and was fantastic at making our daughter feel comfortable and welcome. The ice cream sundaes were delicious and can't wait to return...

Morningside feels like its own little community in Edinburgh, one bustling with affluent professionals or students. At the heart of the community is this place.

If you ever want ice cream done the traditional way, check out S.Luca’s chocolate and strawberry flavours - these felt straight out of history. Fast forward a few years and you get interesting flavours such as Rocky Road and Jaffa Cake. The ice cream here is homey and not as sweet, with a touch of nostalgia.

I have eaten in this cafe several times and the food is always excellent. The staff are friendly, efficient and clearly love their work. The cooked food is of a great standard is served hot and with a smile, nothing is too much bother for the staff. For those who complain about the dishes because they are maybe slightly different to what they are used to, maybe they should make it themselves and stay at home! I love this place. The ice team is the best for miles around and The coffee is equally as good. Some people just like to moan.

My daughter knows i love ice cream Sundaes.Vancouver,Canada to Orlando,Florida.Coral Bay,Cyprus to Lanzarote,even here in LEEDS we now have Sundae (gelato) Headingley,oh boy that was good.Or The Harbour Bar cafe Scarborough,

Luca’s is an Edinburgh institution, not only for its amazing ice cream, but also for being one of the longest-standing independent cafes. It provides a range of traditional cafe food like toasties, burgers, paninis, bacon rolls etc. and desserts like pancakes and ice cream, knickerbocker glory and waffles. The food is good quality as are the surroundings and service. We had nachos, cheese toasties, burger and pancakes and it was all great, apart from the nachos which were just ok. They would have been improved by layering the sauces/nachos. You can’t book and it was pretty busy when we got there but we still managed to get a table. The waiting staff were worth a mention too - a guy who never stopped smiling the whole time we were there, and a lady who said it was her first day but you’d never have guessed it. Sooo much better than any insipid chain cafe.

I love this place because it has stuck to what it does best which is great simple and tasty food and delicious ice cream. They are not trying to be something their not and have got it spot on! It is so consistent I enjoy every time I go. Trust me I have been going since I was a child just under 30 years ago. (Musselburgh one) I love it and will continue to visit without hesitation

For me nothing beats Lucas ice cream. The grub is good too. Welcoming to mummies with prams. 4/5 due to slow service at times.

This place was really nice, I mean the menu needed a wee bit more variety for kids but other than that, great

Will certainly return for lunch. Quite good food and coffee. Staff were nice. Service time was reasonable. Thanks

The grandchildren didn't want the same meal and it seemed easier to eat out. I had thought this would cause less stress for Papa! We had to send the waiter away twice, no-one could make their mind up for more than 2 minutes at a time. Was it restful no, did we have to wash the dishes no, would we do it again no. Next time we'll feed the grandkids and take them out for ice-cream. Maybe we are just getting old...

Very average cafe that serves probably the best ice cream in Edinburgh. Take that away and it's a fairly uninspiring place with average cafe menu and service that could be better. Very good toilets with both ladies and gents having disabled and baby changing facilities but if you don't want ice cream then Morningside offers many better choices.

We popped in for a quick bite to eat, we left happy but not blown away. Nothing wrong with what we got, just not that exciting.

We go to Lucas for coffee at least once a week,the staff are very friendly and their coffee is delicious.Over the last three months we have eaten here with family ages between 1and 91years old.There is something for everyone on their menu,the food is cooked while you wait so always fresh and hot.The deserts are fabulous a big treat for young or old.I also feel it's really important to support family business and not just go to Starbucks because it's handy.All in all a great wee cafe with super staff see you soon

Atención excelente en esta cadena de heladerías de Escocia. Te permiten probar cualquier sabor y ponen la copa a rebosar. Sabores como el de Snickers deberían estar prohibidos por generar adicción, jajaja.

Amazing ice cream. Very tasty. Sit in and take away. Always love Lucas ice cream for a treat. Caramel flavour was very good

Wanted to go for lunch and wanted to avoid the chains and Luca's fitted the bill, apart from it all being the colour purple - that's not a problem by the way - I just found it a bit overly purple. The service was good, the place very clean and the food delicious.

Lucas' has always been a treat, Sunday brunch there is a popular shout when there's a few of us. Recent visit for coffee and ice cream only. Was very busy but the staff didn't seem to be having any probs.

Visited a couple weeks ago just for dessert and a coffee before the cinema. Friendly staff and lots of choice on the menu-desserts were good. I had pancakes with maple syrup and ice cream which was lovely. Id definatly return here.

We always come here for brunch when we are in Edinburgh and have been since the children were small. We have teenagers plus an elderly parent and a veggie - there is something for everybody. The main restaurant is upstairs but there are now some tables downstairs as well so recommend calling ahead to book these if you cannot manage stairs. The food is great and the waiters are always friendly. The ice creams are awesome and huge - save some room and share.

Excellent ice cream and we enjoyed the parlor where we sat and ate. The Parlor was very well decorated and very comfortable.

As we walking along Bruntsfield we saw everyone with an ice cream cone/cup eating away. As we got to Luca S, we realized that this was the place to be to get good ice cream and to sit and socialize. It is busy with a great hard working staff. Well priced and a decent flavor selection, makes it a must stop for ice cream if on the Bruntsfield Place strolling along. You will be happy you stopped by.

Ice cream sundaes are fantastic. Pick how many scoops you want and any extras you want. Ice cream is beautiful! My partner ordered sticky toffee pudding. I tried some of it and it wasn't my cup of tea. Bang on for ice cream. Stick to that!

Great choice for a fun cafe menu but leave yourself some space to follow up with the best ice cream sundaes ever! The hot chocolate fudge sauce makes it for me every time. Or simply pour it over a few scoops of fruit sorbet, like lime, mango and raspberry - what a treat!

Picked up a tub of deilight ! Tub with fudgy wudgy icecream and pineapple sorbet. Wonderful flavours and textures . Did I say they also sell hand made chocolate ! Heaven indeed. Very very busy but queue fast moving , great staff that worked well.

This may not be the first thing you would think of having at Luca's - after all it is famous for its ice cream. The cafe has been refurbished recently and looks good though rather dark downstairs. Upstairs is bright and well laid out. The staff were very efficient and pleasant. We both had bacon rolls - simply super. Lots of teas and coffees ( with handy diagrams about what all these Italian coffee are). Excellent value. We'll be back in warmer weather to try the ice cream sundaes! Or just buy a tub to takeaway or some of the delicious chocolates they sell...

Cenetta in famiglia in questo locale molto carino. Pochi coperti per scelta del proprietario (molto cortese e disponibile) e ambiente ben curato.

Lovely cafe - have been going here for years. They service a good selection of ice cream. A personal favourite is their Jaffa Cake ice cream!

We visited the restaurant on Sunday 12th in the early afternoon. It was busy but we only had to wait about 10 mins for a table. The restaurant is similar to an American diner rather than a 'posh restaurant' but it is very clean and fresh with a noisy bustling atmosphere. We had a mixture of main courses and starters along with an ice cream desert and everything was top quality. The prices are very reasonable with meals and drinks for 3 people only coming to £40

I cam here with a friend as we had heard the ice cream here was the best in Edinburgh. The inside is cheerful, with an american-diner feel, and there was plenty of flavours as well as options for sundaes etc as well as savoury food. The prices were great - ~£2.90 for 3 scoops in a tub! As for the ice cream, although it maybe didn't live up to my (probably too high) expectations, it was still tasty and I would definitely return!

great place to go wuth friends and family with an exelrnt choice of ice creams. needs to start home deliveries

Don`t be fooled into thinking that they only serve ice cream, they serve lots of really good home made cafe food which would not disgrace a much larger establishment. Their all day breakfast is ridiculous value, and the soup is really tasty too. As for the ice creams, delicious, and large! £6.75 for a toffee sundae which I struggled to eat half of it! Next time you are in the area, do give it a try, you won`t be disappointed.

We often go here for a quick bite to eat. My mum and the kids love it. Great menu and reasonable priced. Staff very friendly.

If you relay want the real deal with ice cream then head to Lucas Morningside Edinburgh and also Musselburgh to many choices but defiantly something for everyone to enjoy. I loved the Strawberry sauce with cooked strawberry's with the strawberry ice cream yum

Just popped in for take away rolls and coffee. Very attentive staff member serving, makes all the difference

Luca's is an ice cream joint. The ice cream is pretty yummy, more milk ice than thick and luxurious cream but nonetheless, the place succeeds in its primary remit to deliver cold deliciousness: coconut and dark chocolate, nutella, white chocolate brownie, and mint were all thoroughly enjoyed.

Amazing food service and setting! Great staff and tasty food! Ice cream is the best in the world!!!!

Back again for an excellent meal yesterday. Good food as usual, good value, and ice cream to die for! We got a particularly warm welcome and the waitress was exceptionally attentive and efficient. The atmosphere is always buzzing here and it is a superb family restaurant.

Sometimes in life you can tell when table staff are just not focused and management are invisible. After impressive previous visits we dropped in for Saturday brunch. Warm welcome on arrival, table quickly secured, clean loo and noted the 'specials' board had some interesting offers.

Luca's ice-cream - I have known for over 40 years - is up there with the best in the world but I am writing this review due to the outstanding service we received at the Morningside store - we attended 3 times during our brief Edinburgh break, always great service. During our last visit, as we were heading home, I managed to flip a pot with 3 scoops and whipped cream on top (going out with a bang!!), onto the floor, before I had even paid for it! The young man who was serving did not flinch, there was no question of my paying for it, he was lovely about it and dished up a repeat in no time, another staff member quickly cleared the mess, I was mortified!! BRILLIANT! What a team!! Well-done! AND MANY THANKS!! I promise I will NOT do that again!! (what a waste!)

We stopped off here for ice cream after dinner nearby, on the recommendation of our Airbnb host. Handy for after-dinner treats as it's open so late at night! We had the mascarpone and cheesecake ice creams and they were delicious. It's a cute place, bursting with temptations of every kind.

I admit to being an all too frequent visitor to this, the best of ice cream parlours. My small daughter calls is "nice cream" and that, in this case is a wonderful understatement.

I tried to book for lunch here. When told they don't take lunch bookings I asked them if they could make an exception. This is because I was trying to organise a 60th birthday celebration for a woman who is recovering from throat cancer and can only eat liquids or ice cream. Surely no-one would be hard-hearted enough to turn that down? I underestimated them. They still refused. Their reason: it's very busy on Fridays! So commerce clearly more important than caring for this so-called "family restaurant"!

Visited for a treat tonight. Lovely ice cream! It was great to see the range of flavours and products such as cool boxes & cool bags so that you can take ice cream home to enjoy.

Took my nephew here because he sat through me shopping. it was treat for all of us my fudge sundae kids get a free mug

We are regular affectionados of Lucas but our recent visit was a disappointment. We could see our lunch wilting at the counter for ages whilst the staff chatted. Less chat, more service, at busy times, would be good.

I am partial to some frozen delights so frequent lucas more often than I care to admit. The toffee fudgy wudgy ice cream is my go to but I've tried lots of the different flavours although it hardly makes a dent in their large variety. The chocolates are nice to look at but really, why spend that much on an edible hedgehog when you can get an entire bar of chocolate and then some at the tesco round the corner? The sorbets and ice creams are fantastic though.

Went tonight and had a cone with 2 scoops. 1 was Nutella, the other was fudge wudgee, it was really good! It wasn't expensive either, only £2.25. They have loads of other flavours and sorbet to chose from and they also have tubs you can buy. If you like my review please give it a thumbs up thanks :)

If you've grown up in Edinburgh then like me you've probably had a lot of ice cream from here!! I have introduced so many of guests to it over the years and they have all loved it! I'm a purist so like to keep into their main flavours (chocolate, strawberry and vanilla), but they have many more daily changing flavours including a few sorbets. The ice cream is fresh, soft and extremely nice. They are great with kids and also have a good bites menu if you're looking for more than just ice cream.