Lu Shan in Isle of Wight

The food here is the best on the island. Can't wait for our next visit.

Couldn’t fault the food! Was prepared quickly and had good sized portions. This would’ve been a 5* but however was let down by poor service from young waiting staff. Food would’ve also been 5* but I cannot justify £13.80 for Singapore rice! Other Chinese restaurants are £3-4 cheaper for their rices. Overall very nice food but a little expensive and need to train young staff as they’re costing you money.

We went there on the 18/9/24 food was very nice took a long time to arrive lots of takeaways given priority, when food did arrive part of the order was wrong so again a wait until it was right, no atmosphere and very poor service, we wanted a Rose spritzer would not open a bottle unless we bought the whole bottle said they had run out of small bottles, no plate warmers on table so food got cold whilst we was eating don't think I would give it a second go might be better as just a takeaway.

Lovely spacious restaurant. Great friendly service. Food was amazing. Ate in as they don’t deliver. Would recommend and return

Nice food, comparatively expensive Vs competition.

We took our granddaughters here for a meal. Service was good and friendly but the food was very poor. Hopefully it was a bad day and not the usual standard.

We had a takeaway for a family gathering of 10 people. It was really excellent. One of the best chinese meals I have had including dine in.

Had a take away and eat in the restaurant while on holiday. Both times the food was very nice and fresh. Recommended if you fancy a Chinese

The last time we ordered a takeaway the order was incorrect. When we asked them to correct it, the manager told us it was our mistake, telling my better half that ‘it’s your problem lady’. Suffice to say we don’t go back, until tonight. Needing a takeaway after a tough day at work, we gave them a call. Big mistake, the food was ready in 10 minutes and had clearly been re-heated and possible not for the first time, it was inedible, I mean truly horrible. It’s gone in the bin. There’s no point in complaining, they don’t want to listen. We used to be regulars, no more! Be warned, food is grim.

Quick and friendly takeaway service. Food was excellent. Recommended the Thai red king prawn curry.

Very good food, reasonably priced. The restaurant was very quiet, but there were lots of takeaway orders being phoned in or people coming in. Haven't been in for a while and it was still very good. The sweet and sour pork, the noodles and the Chinese roast duck were particular stand outs.

Outstanding customer service, very tasty food and the staff knew the menu inside out and offering suggestions being extremely helpful. Wish we had somewhere like this closer to home (Bristol). Highly recommend it.

Very average, but expensive food. Will not bother using them again.

For a local isle of wight person Thought was expensive £4.50 take away for chips

Called at restaurant and ordered 5 meals for family. Arrived home to find one of the meals was incorrect. Rang restaurant and was told to return and correct meal would be waiting. Arrived back at restaurant to be told the correct meal was no longer available. Didn't want an alternative meal, so refund was given. Ordered sauce to go with rice already bought and was charged for this small pot, even though we had been inconvenienced several times. No thought was given to this. All meals were bland and very dry. Won't be returning.

Felt intimidated whilst waiting for food. Two young boys sitting right at desk where order were giggling with staff, passing phones . Does not give good image. Having said that, food excellent.

Had a takeaway and it was excellent! The order was taken and cooked quickly and the food delicious. Highly recommend for takeaway and can’t wait to go back and have a sit down meal on our next visit to the island 😊

Was visiting family and decided to grab something small as we weren’t that hungry. 1 fried rice, 1 plain chow mein, 2 curry sauce £19.50!!…..£19.50!!! £10 more than I pay at home and very salty. Couldn’t eat it. For that money I would have expected the best mini Chinese I’ve ever ordered! Suffice to say, I’ll not be a return customer.

Outstanding take away for 5 of us. 5 very happy people! This is our favourite Chinese takeaway, not just on the Island, but anywhere and we try and always have a meal or takeaway here when over. Great service too, all carefully packed and hot.

Nice Chinese reasonable portions food was fresh and tasty had a collection took 45 mins

Placed the order taking the reviews into consideration. Many appear to be from Previous owners. Tuesday Night Take out family of four on holiday locally. We all said how good it was.. No complaints. Ready on time. Friendly Staff and good food. Chicken Fried Rice Kung Po King Prawns 1/2 portion Chicken Balls in batter Egg fried rice Mixed Vegetable chow mein chips

The ribs were all fatty and chewy for 10 pounds for that dish was extremely disappointed, the chicken was not good only thing was nice was egg fried rice shame

We had a lovely meal in the restaurant great food and customer service, loads of food very tasty and anything we could finished was packed up for us to take home.

I ordered a Singapore chow mein takeaway. It was very bland and overpriced. It was basically just a plate of noodles with very little meat.

Food delicious we enjoyed a takeaway. Would definitely recommend

We had a really lovely dinner here whilst on holiday in Bembridge. We didn’t have one of the banquets. We did the special starters platter. We then had the crispy duck which came with plenty of pancakes and the usual trimmings. I think the hoisin sauce must have been homemade as it had a bit of a kick to it. We then had Yung chow fried rice which had plenty of chicken and prawns in it with a chicken cashew nut and king prawn balls with sweet and sour prawns. The prawns were massive and the batter was beautifully crispy and there was plenty of chicken in the chicken cashew nut. This was by far the best Chinese meal we’ve had in a long time if not ever. The staff were very friendly and efficient service. Unfortunately there weren’t any desserts but we really enjoyed our meal. It’s just a pity that it isn’t near where we live.

My self and my wife ate in on Sunday very few people in The food ok the price was expensive they sting you if you eat in Spoiled our evening 93 pounds Would use again only takeaway

Unfortunately this was you worst Chinese takeaway I've ever had in my life!! We ordered pancake rolls that were just white cabbage in the pastry and the chicken Chow mein was so dry you could virtually snap the noodles!!! But to be fair, the crispy chilli beef and the sweet and sour chicken balls were fine.

Lu Shan Chinese takeaway on the Isle of Wight exceeded expectations! The duck chow mein and crispy duck were divine, not greasy at all. A flavourful, satisfying experience. Will definitely return for more!

We were staying locally in Bembridge and fancied a Chinese, quick search and came across this little gem. Ordered over the phone and collected 20 minutes later. Staff were lovely and helpful. Food was delicious - mini spring rolls, special fried rice, chicken curry and chow mein all went down a treat. Just a shame they don’t deliver but was only a 5 minute drive.

Wouldn’t recommend as a place to sit in and eat- phones constantly ringing, and people in and out the door picking up take aways! No music or atmosphere just hearing orders being shouted out from the kitchen. Food wasn’t great either, pork ribs were done in some kind of gravy nothing like a bbq sauce- rest of the food was bland! Having to add salt to a curry is just unheard of. On a plus the staff out the front were friendly enough. My advice would be if you want an average take away then go for it but don’t bother dining inside it’s double the price and really not worth it.

Ordered a take away from Lu Shan on a Monday when every other restaurant nearby was closed. Polite and friendly staff took the order, food was ready in 30 minutes and was good quality and tasty. Plenty to go round four hungry people.

cold food, and when questioned, they said they always serve it cold, eg- bbq sauce is served cold, crispy seaweed is served cold, etc.

Very friendly staff, we sat in as a family and had a lovely meal. The Chinese style sweet and sour chicken in particular was delicious. Thank you for a lovely meal and wonderful hospitality.

Had a take away whilst on holiday. This is a decent Chinese take away I went in to order and the lady behind the counter was very friendly, the food was good at a reasonable price with good portion sizes

Large group of us ordered and it was ready quickly and was tasty. Very helpful staff with going through Gluten Free options and there were a lot of options that could be done for gf diet

This is my go to for Chinese takeaway in Bembridge and is always well received by my family. If only they had a delivery driver I would use them even more often.

Whilst on holiday in the area, we fancied a night in with a takeaway. This place was local so we gave it a try. Fairly expensive but for me, the house special curry was watery and bland. In fact, the curry sauce in the local fish and chip shop was better in term of viscosity and flavour. Would I go back, thats a definite no.

Ok place.... slightly on the pricey side to eat in. Great service though

We were staying in Bembridge and fancied a takeaway. After reviewing a few we settled on Lu Shan. The staff were very efficient, ready to collect when we were told and price was pretty standard. Good portion sizes and all hot. On criticism is that it wasn’t overly tasty. It was nice but really lacked some of the intensity of flavour and dare I say it, saltiness, that you would ordinarily expect with Chinese cuisine! Otherwise all round it was ok!

Not the best but the food was adequate. More expensive than our usual but we were on holiday. Not as bad as some reviews make out. The chow mein was made with vermicelli noodles not normal egg noodles though.

The staff are virtually children, resulting in too many mistakes being made (not only for ourselves, but other customers too; we could overhear the complaints). This is a shame, the the food was actually quite nice.

Our first night on the Isle of wight so took pot uck on the Lu Shan for a take away, and what a find it was, food was excellent and the lady who served us was lovely. The restaurant looked really nice and would definitely eat in next time.

On Holiday to the Isle of Wight. Wish you could put zero! For the price we paid, I would of expected better. Very expensive, food was bland and tasteless. Sweet and sour sauce was watery with no flavour. Beef curry, the beef was chewy, flavourless. Pork chow mein was dry. Very disappointed, terrible Chinese food.

On Holiday to the Isle of Wight. For the price we paid, I would of expected better. Very expensive, food was bland and tasteless. Sweet and sour sauce was watery with no flavour. Beef curry, the beef was chewy, flavourless. Pork chow mein was dry. Very disappointed.

Not as good as was expecting, over 9 pounds for house special frid rice, prawn toast was very dry and bad, better food at dragon pearl so much more meat and cheaper, not impressed at all, won't be going again

Perhaps I expect to much when I order food from a cafe or restaurant, all I want is good food, good service and value for money, is that really to much to ask???? Or is that just a want to far!! We have been coming...

This is the biggest rip off I have ever paid for in a Chinese restaurant. These prices are higher than London. The food is average to below average. My meal was not hot and not a lot of taste. No atmosphere. Apart from our group there wasn’t any one else in the restaurant. I am a local and will never go in there again. They have priced themselves out. Rip off !!!!

On a short break to the isle of weight, I have to say that this was the worst Chinese meal I have ever been served; it was definitely not freshly cooked.

Very tasty and reasonably priced Chinese. I found the server particularly polite and friendly. She deserved more of a tip, but my company that evening was a stingy Scrooge. Hence why leaving a review to express how much I appreciate the service she gave, in alternative methods to financially 🤗

Got a takeaway, food was alright I guess, not as many options as my local but enjoy nonetheless.

Great Cantonese food! We ordered crispy skinned duck, Singapore noodles, beef with black bean sauce and peppers, roasted pork with ginger and spring onions, and chicken with mushrooms. Super tasty food. Only giving 4 stars for atmosphere because we were the only guests there on a weeknight in October.

We recently spent a fews days in the area on holiday and used the takeaway service. The food was very good. So nice we went twice.

Excellent choice and good prices

We had a takeaway from Lu Shan which was delicious. It was easy to order and the staff were helpful and friendly. The food was very tasty - huge prawns- and I would highly recommend.

The food was really good we will order again

Friendly helpful staff assisted us with choosing a rice dish to accompany our curries. Surprised at the amount of prawns we got.

An incident happened in this terrible restaurant and I want to let everyone knows about it. This very polite young teenager made a mistake and confused one order to the wrong table then this horrible Chinese women (I think the manager or the owner) came...

Enjoyed my food and servers were pleasant, young man working there made an honest mistake delivering food to wrong table….for that and apparently other reasons occupants of that table chose to leave, Heard lady who I believe to be owner ranting at young server shouting...

I read the poor reviews but thought I'd give them a try and boost their reviews if good. Unfortunately my food went into the bin. Never before have I had a chow mein so utterly tasteless. I'm sorry I couldn't help by giving a higher score but you really do need to listen to your customer's reviews and put things right. Just awful.

Lu Shan's food is excellent BUT when ordering take away, the menu available on line is clearly out of date so all the prices are wrong, a lot wrong!! We have ordered food from Lu Shan before on the telephone and then gone to collect...

I loved the food amazing service family friendly and very kind. I recommend this to anyone who wants a Chinese with the family. 5 stars from me absolutely loved it really reccomend.

Food was excellent when we eventually got it but I thought a wait of 40 minutes for a regular 3 person takeaway order was too long. 40 minutes actually turned into over an hour with no explanation or apology apart from the cursory “sorry for...

We ordered about an hour in advance of when we wanted to pick up - pick up was then quick and food was delicious and hot when collected. Recommend the sharing platter and sweet and sour chicken balls - delicious!

Excellent take away, the food was some of the best I have eaten. a longer than usual wait, 35 minutes, but Heather was up front in letting me know, she was very helpful when I amended my order after it had been taken. Watch out...

Nice Chinese. On hols so went inside for sit down meal and then had a take away later on the holiday. Both very good and nice and friendly staff

Lovely family meal . Good choice of food We had the set menu choosing our own mains . Lovely restaurant. Nice staff. Would recommend.

Just picked a takeaway up, bland . Tasteless, warm. Prawn balls fried in old Oli, noodles really thin , bland. I haven't tried this restaurant in over two years as the last time was poor. I am local and will not be back.

My partner and I visited on a quiet Sunday evening and had the set meal for two. We regretted it as we didn’t feel like the extra charge to eat in was worth it (another set of customers asked to eat in when their food was ready and were refused and told that we had paid for eat in). Our experience eating in was mixed. They seemed unprepared and somewhat surprised that we wanted to eat in and I’m guessing they primarily get take away customers. The atmosphere wasn’t particularly great, but I have to mention that the waitress was incredible. Very attentive, very friendly and an absolute credit to their business. I can’t fault her service at all. Unfortunately the food she was serving didn’t match up. The starter platter was good, but everything else was merely average and both my boiled rice and my partner’s fried rice was hard and stale. My advice if you’re eating here is to order for take away. The extra cost for eating in isn’t worth it. The waitress will still treat you like royalty when she hands over your bag of food.

Consistently tasty and freshly cooked food, great selection and friendly service. Will defo use again going forward.

Pretty quick and a reasonable selection. Hong Kong chicken sweet and sour is recommended.

great food, great service and possibly the best chips I have ever had!

Big up Taiwan my favorite country

As it was New Year’s Eve Home delivery was not available Had to collect Food was very nice and enjoyed it.

Excellent meal. Hot and delicious - one of our favourite places to eat on the island

Very disappointed to write this but having supported Lu Shan since their ownership we have become very disenchanted with the service. On many occasions we try to place an order by phone but it rings and rings with no answer. As a once fully functioning...

Very nice Chinese enjoyed the food would recommend it to anyone else who wants a nice meal

Missed 2 bags of chips from order

We ordered home delivered food. Itr was bang on time with good portions. I have used them before, and I'll do so again.

Possibly the worst Chinese I've ever had. Cold, chewy chicken. Pots of sauce had separated and no real flavour. Spring rolls chewy. Everything looked and tasted a bit stale, like leftovers reheated. The best bit was the prawn crackers!

Worst Chinese I’ve eaten from. Portion sizes are terrible especially for the price they’re charging, items missed from our order and not compensated for when calling in. DO NOT USE THEM UNLESS YOU WANT TO HAVE A BAD MEAL.

We have a Lu Shan take away every time we visit family on the island and usually its great but unfortunately it was really disappointing tonight. Bland tasteless food with a really strange texture to the sauces, inedible chicken balls and chicken satay. Such a shame, we have always enjoyed it in the past.

Its the worst Chinese on the island, if not in the UK, I promise you you will be disappointed, nothing tastes like you would expect, half filled portions, chewy crackers, old ribs, mushy chow mein, shredded beff tastes like hp brown sause, wet empty spring rolls , its all went in the bin, its the most disgusting food available on the iow you would be better off eating out of the bin in Mcdonald carpark the owner obviously has lost all interest in the business as he's just serving up slop, DON'T BELIEVE THE GOOD REVIEWS THEY ARE FAKE it truly is that bad x

One of my favourite things when away is trying the different takeaways as each does things slightly different. We had a takeaway delivered from here tonight to St. Helens. Very handy bang on time and piping hot. Very reasonably priced and good sized portions. All very fresh with nice ingredients. Wasn’t sure what to expect from the varying reviews but this far exceeded my expectations. The portions were great. Everything was fresh, super tasty, and really nice. Will definitely order from here again or go eat in the restaurant. Highly recommended.

Very busy Chinese take away. Be prepared for a wait. Food is good and tasty but I think quite expensive .

absolutely amazing food, taste sensation gorgeous flavours for my tastebuds. CANT WAIT to visit again. unbelievable seriously.

Good quality and value takeaway, nice welcome on arrival too, will happily return.

Top rate takeaway - even delivered to holiday camp - very tasty, swift delivery shame its our last day otherwise would be ordering again!!!!

Completely shocked by the service. One dish on our order was wrong (we were given a mushroom chop suey instead of a chow mein) and when i called them to ask to get the correct dish they said we had to order the dish and pay again which I thought was not right. I even offered to go back down and return the wrong dish and pick up the replacement. The most shocking thing was the lady in the background (who I assumed was the manager or owner) screaming in a rage which was uncomprehendable. She started screaming at the assistant I was on the phone to telling her that if we wanted to cause trouble to call 999. In the end I just said leave it. From a £65+ order asking to replace 1 incorrect dish I did not expect such anger and rage. The food was average and will not be ordering here again.

Excellent food, excellent service and delicious menu! Thank you, everyone that comes to visit wants us to order a Chinese from Lu Chan. Katrina Caulfield

Like so many British small town Chinese takeaways this food was poor and nothing like real Chinese food. The sweet and sour pork was made using over cooked chewy fatty pork and was only 40 % meat rest being onions peppers etc.The chicken chow mien was so so dry both noodles and chicken. The satay looked fried not grilled as it should be. Similarly the ribs looked fried and were not cooked with a coating. Again just dry and tasteless. The spring rolls were bought in frozen type both tiny and tasteless. Only in the various China towns in U.K. can you get a freshly properly cooked Chinese meal it seems.The best bit about this meal were the bought in prawn crackers!

Had a takeaway delivered to us whilst we were camping, 1st time customers and the food was amazing, and we could not fault the service,

Best Chinese on the island, they deliver to Brading and its alway pipping hot, very quick also. And the food is outstanding. Fresh and the right portions. The only Chinese I don't feel too groggy after with. Very friendly service. The only place I'll ever go to on the island for a Chinese.

Delicious meal and very efficient delivery service - we were impressed and considered it very good value for money. Really enjoyed thank you!

Returned to Lu Shan in Bembridge iow and had yet another amazing meal. The food is very good. We just can’t fault it. The staff are very friendly and the service is very good.

Probably the worse Chinese meal I’ve ever had, bland as hell, Singapore noodle and rice no flavour at all! Tasted no different to egg fried rice, no flavour at all, party of 4 all agreed, awful! Curry wasn’t curry at all, was bland and boring, tasteless!! Chips...crinkle cut!?? Really!!?? I definitely would not recommend!!

Ordered a takeaway whilst staying locally on holiday. Found the prices were high compared to home but having reviewed some other menus it seems to just be an Isle of Wight thing. The main courses were very nice however the chips were very disappointing - oven style crinkle cut and a small bag were almost £3. The containers were also smaller than experienced elsewhere which made it feel even less value for money.

Food was really nice. Staff really polite. The only down side is they didn't ask if we want desert or any other drinks.

Best Chinese restaurant and takeaway

On holiday from the mainland. Had takeaway delivered on our last night. What more can I say. Brilliant. One of the best takeaways we've had for years. Cheers Lu Shan.