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4.7

Based on 550 opinions finded in 2 websites

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Nº 37 in 505 in Luton

Nº 1 of 9 American in Luton

Score

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The whole ventilation was done through the outer wall being not covered by a mirror but by a plastic cover. This makes it so cold inside

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Jan Muhmmad . 2024-10-13

MORE AT Google

Came here today first time with my friend from Glasgow We had chicken wraps, kofte in pitta and spicy beef burger Very good food and sheesha Chilli sauce is very nice too Polite staff with good service Jazakallah

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Doityourself . 2024-07-02

MORE AT Google

Nice chilled out place. Shisha is very nice!

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Hiba Shafqat . 2024-04-27

MORE AT Google

We all loved it. 2nd times here from north west london. Excellent customer service and love the mock tails. No comments about food, perfect. Over all fantastic and it’s worth it. Good luck to the team and keep up the work. We will see you soon. ❤️❤️

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james john . 2024-04-08

MORE AT Google

Came lounge 33 with my family for iftar had amazing food lamb chops best ive had in long time and the shisha best in luton

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Hamza Tariq . 2024-03-11

MORE AT Google

I really like this place. Service is always lovely. Shisha is perfect! Such a nice place for me to do my studies.

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Moriom Begum . 2024-03-08

MORE AT Google

Great experience, lovely atmosphere, good people definitely be returning again!!!!!

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Dillan J . 2024-01-21

MORE AT Google

Best shisha in town. incredible service and wonderful staff, A nice relaxed atmosphere, I would highly recommend this place to all my friends.

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Faz Ahmed . 2023-12-29

MORE AT Google

Wonderful food and service. Lovely staff. Would definitely recommend to visit the place.

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Shahrukh Mumtaz . 2023-12-29

MORE AT Google

Visited lounge33 last night I was extremely impressed 😁 I've been to quite a few shisha bars in luton by far the service here 💯 the staff are great and attentive. Shisha is the best in luton

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Rizwan Kazmi . 2023-12-02

MORE AT Google

Great taste and nice treat by staff and owner

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Love Gill . 2023-12-01

MORE AT Google

I had Fantastic experience at Lounge 33 ,especially the extensive shisha flavors and excellent service made it and memorable visit to me and my gang . I would highly recommend this place for anyone looking for a top notch shisha experience

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Rohan Das . 2023-11-19

MORE AT Google

Staff is very rude and Management is also rude They don’t know how to make a shisha Strongly recommended please do not come on this shisha cafe because it is totally wast of money

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Zahid Gondal . 2023-11-06

MORE AT Google

I seldom write negative reviews, but my experience at this place was so dire that I feel obligated to share. We ordered a shisha with great anticipation, but what was delivered bore no resemblance to our request. Our efforts to address the mix-up were met with astounding apathy. Worse still was the management's demeanor—unapologetically brusque and patently inhospitable. Not once did they show the slightest inclination to rectify their error. This establishment's flagrant disregard for customer satisfaction and basic courtesy is unacceptable. I am left with no choice but to advise others to steer clear if they value their time and money.

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Waqar Jutt . 2023-11-06

MORE AT Google

I rarely leave reviews, but my recent experience at this establishment compels me to warn others. We placed an order for a specific shisha flavor, only to receive something entirely different. When we brought this to the attention of the staff, our concerns were met with a disheartening combination of indifference and dismissiveness. The management’s behavior was the pinnacle of unprofessionalism—rude, unfriendly, and completely unapologetic about their mistake. It's one thing to err, but it's another to show no intention of making it right. This place has shown a profound lack of customer service and respect, making it a venue I can neither recommend nor plan to visit again.

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Adil Gondal . 2023-11-06

MORE AT Google

If I could rate my experience with this place without giving any stars, I would. The scenario was simple: we ordered a shisha flavor we were eager to enjoy. What we got instead was a completely different flavor—a mistake that could have been easily forgiven had the staff shown any interest in correcting it. However, their indifference was eclipsed by the management's outright rudeness. Instead of finding a solution or offering a sincere apology, they treated us with contempt. It's astonishing how the basic tenets of hospitality were ignored. I regret stepping into this establishment and advise others to avoid it if they seek a pleasant experience.

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Hammad Goraya . 2023-11-06

MORE AT Google

Had a brilliant time at lounge 33 went to watch the boxing fight brillant atmosphere good vibes and 5star customer service

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Keshav Vaid . 2023-10-21

MORE AT Google

Good ambiance, good food , music . It’s a great place to relax

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Achu Achu . 2023-10-03

MORE AT Google

Amazing lounge great selection of drinks desserts and food! Also best shisha

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Hafiz Ibrahim . 2023-10-01

MORE AT Google

Nice customer service and good quality food Perfect

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Sahil Patel . 2023-09-17

MORE AT Google

Visited this lounge with my friends! Had a amazing night they play good music 🎶 and the chicken wings platter was very tasty

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Harishwar Reddy . 2023-09-13

MORE AT Google

Was recommended by a friend to visit this place last night and omg the best experience I had must try frozen blueberry and raspberry shisha 😍

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Mohammed Razi . 2023-09-07

MORE AT Google

Best Shisha bar I’ve been to in Luton hands down! Shisha lasted over 3 hours also brilliant service would highly recommend this lounge

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Katlakunta Karthik . 2023-09-06

MORE AT Google

Very bad service, waiter was rude ' I called him twice time he didn't response me ,after that I asked for tap water he tell me they said they don't do tap water horrible

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islam jahir . 2023-09-05

MORE AT Google

Great place to visit if your in Luton! Good vibe good selection of music! Amazing desserts and food

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Afeef Arshad . 2023-08-31

MORE AT Google

Very disappointing. Shisha was awful. No vibe, freezing cold. Needs alot of work. Won't be returning nor recommending.

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Nisha ahmed ditchurn . 2023-08-30

MORE AT Google

Best place I've visited very good service nice tasting shisha flavours would definitely recommend

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Meet Thakkar . 2023-07-18

MORE AT Google

Never tried a shisha before but workers were lovely and the food was delicious. Five stars.

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Sir Alex Ferguson . 2023-07-17

MORE AT Google

Ive been to many lounges in luton from my experince lounge 33 was diffrent from all the rest. best shisha! exceptional service, and food cooked to perfection!

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VISHAL R . 2023-07-16

MORE AT Google

Great decor good vibes great tasting food. the best lamb chops I’ve eaten. Also the shisha is great and reasonably priced will definitely come back

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Akash Keerthi . 2023-07-16

MORE AT Google

I don't know how they have 4.7. The halepino balls were way over fried 🤢 They Cookie dough was like an undeniable Dime bar, no joke 🤮. Manager was ok at the start but annoyingly fussy over us taking pics when we were alone. Not to mention the annoying coal change costs another shisha price after 2 hours along with the £2 charge paying by card. Never going again.

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Ms_quirki ShumrahB . 2023-07-12

MORE AT Google

Highly recommended 😊 Best food and best service etc…

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Twana Mahmud . 2023-06-19

MORE AT Google

The service at Lounge 33 was exceptional. The staff was friendly, attentive, and made sure to provide prompt service throughout my visit. They were always available to answer any questions or address any concerns I had, which added to the overall positive experience. What sets Lounge 33 apart from other shisha lounges is their dedication to quality. The lounge used high-quality shisha and accessories, ensuring a premium smoking experience. The hookahs were well-maintained and cleaned regularly, resulting in a clean and enjoyable smoke every time.

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Skanska . 2023-06-02

MORE AT Google

Very enjoyable meal, friendly & helpful staff. 10/10 🌟

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Shak Shah . 2023-05-29

MORE AT Google

Nice ambience and open environment I've been to all shisha lounges in Luton it's Best shisha lounge in the Luton Good customer service The food taste like out of world 🌎 Must try peri peri section on the menu

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Godwin Joseph . 2023-05-22

MORE AT Google

Good food and staff and nice music but they don’t take card payment

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Igboke Wisdom . 2023-05-16

MORE AT Google

good service, good music and very nice shisha

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Florida Bana . 2023-05-01

MORE AT Google

The custom need more management but very good airport for fly

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Simranjeet Singh . 2023-04-09

MORE AT Google

Nice lounge good shisha good heating

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Arif Khan . 2023-02-20

MORE AT Google

Brilliant Shisha best in Luton nice food

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vikas vicky . 2023-02-09

MORE AT Google

Some of the best food in Luton ,and lots of it ❤❤

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charlie bloomfield . 2023-01-30

MORE AT Google

Very lovely staff and have a cool calm environment in the night

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Ummad Ahmed . 2023-01-27

MORE AT Google

Very nice place good decor comfortable seating. Warm inside lots of heaters. Very nice food and shiaha

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بلا اسم . 2023-01-26

MORE AT Google

Nice place.. staff are very friendly..

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NURUL HOQUE . 2023-01-26

MORE AT Google

Nice food, Pakistani food available or any kind of grocery and its very important halal meet or chicken also available

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Ahmed Hussain . 2023-01-10

MORE AT Google

Good place to hangout with friends and food was good

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Vishnu Vardhan Katragadda . 2022-12-29

MORE AT Google

Very good place to njoy and food is very tasty

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K TARAK . 2022-12-29

MORE AT Google

Amazing food & great atmosphere. Love the Neons

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Big Print Birmingham . 2022-12-17

MORE AT Google

Amazing service gave us blankets and the shisha was so smooth and drinks were fresh 100% coming back

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Amna Zareen . 2022-12-06

MORE AT Google

great place delicious food and desserts customer service 10/10

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Talha Munir . 2022-12-05

MORE AT Google

good service, good Shisha, good food and nice place to chill. Can’t fault anything with this place been going for years

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Angelo Luca . 2022-12-05

MORE AT Google

Amazing food. Good customer service and very friendly. Would go back again!

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Taylor Wright . 2022-12-04

MORE AT Google

Good atmosphere and nice people.

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Shiblu Miah . 2022-12-04

MORE AT Google

The food is here awesome 👌🏻👌🏻 The staff working here is very good

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Karan Deep . 2022-11-23

MORE AT Google

Absolutely amazing shisha good staff nice and friendly recommend

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kyan jones . 2022-11-23

MORE AT Google

Good service! Fast and effective!

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Sonia Khatoon . 2022-11-19

MORE AT Google

Called the place to book a table, terrible customer service. The person I spoke to was half paying attention, and his tone was rude for no reason. Not a good first impression, wouldn't recommend.

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Kelvin Katonha . 2022-11-18

MORE AT Google

Great service, best food, great shisha, recommend pinkmist

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A-L-E-X Blue . 2022-11-17

MORE AT Google

Very nice place amazing decor Nice mocktails and desserts Free parking available on site Definitely recommend this place in Luton

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اپرید ے اداس . 2022-11-15

MORE AT Google

Went to this place earlier today, tried their Paan and Orange shisha, really loved the shisha and the food was amazing. Their staff was very gentle and great amazing service

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marylin dube . 2022-11-15

MORE AT Google

Nice place in luton to visit with friends music not too loud very chilled place nice staff delicious food and desserts

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Lamrot Mulat . 2022-11-15

MORE AT Google

Amazing place Reasonable prices with amazing environement Wonderfull and tasty food & deserts

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Asmaq Khan . 2022-11-15

MORE AT Google

Bestt Shisha and service Luton!

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TROIAN BELLISARIO . 2022-11-15

MORE AT Google

Best Shisha lounge service is amazing food is too notch mocktails are very nice worth going to

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Anisha Ali . 2022-11-11

MORE AT Google

Best service, the mock-tails are so nicee and also the employees are so friendly.

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Lahibah Hussain . 2022-11-11

MORE AT Google

A decent Sports Lounge, it host many sport events, you can get food and drinks from here and they provide many different shisha flavors, it's decent value for money, and after 6pm you can park at vicarage street for free which is opposite the University of Bedfordshire Library block, it has many tv screen and there are heaters inside to keep you warm, the staff are cool, pretty chilled which is also great, the seating arrangement isn't too bad, there are some seats which aren't so optimal for viewing, It's cash only which is a bit annoying and the mint tea is green tea so if you want mint tea, they don't have this.

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Hasnain Nurdin (HAS) . 2022-11-10

MORE AT Google

Nice people and very respect to all customer

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amanj taher . 2022-11-09

MORE AT Google

Good shisha, poor desert, nice atmosphere

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Kishan Patel . 2022-11-06

MORE AT Google

amazing customer service, so considerate and caring and the food was lovely, would definitely come again!

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Arifah Hussain . 2022-11-05

MORE AT Google

Nice food and Shisha, great customer service

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Safi R-H . 2022-10-29

MORE AT Google

Amazing desserts, good range of music- not too loud so can hear yourself speak and think but loud enough to enjoy! Good vibes and amazing shisha! Good service- will be back again. 😁

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Zay . 2022-10-26

MORE AT Google

very good service, amazon shisha, food and drinks. Highly recommend!

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saiaa_ m . 2022-10-18

MORE AT Google

We came for a Birthday .... Lovely and Friendly staff and lovely buzzing atmosphere. Highly recommend a visit

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Hajrah Ahmed . 2022-10-14

MORE AT Google

Good servicw,good food, friendly staff

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Mirel D . 2022-09-10

MORE AT Google

This is a fantastic lounge with great shisha, food, customer service and atmosphere. Would highly recommend that you try it out; you won’t regret it. 10/10

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Abdi Nur . 2022-09-10

MORE AT Google

The best lounge in ends , always been treated nice and best service , everything on point especially food

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Azim Basit . 2022-09-10

MORE AT Google

Verry polite, good services and the best shisha I smoked !

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George-Eduard Ciorteanu . 2022-09-10

MORE AT Google

Service 10/10 always taken care of

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sayeef kashem . 2022-09-10

MORE AT Google

Came here for a shisha and food. Lovely service and great food. The owner was super friendly, service was quick. Would definitely recommend this place.

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Samiya Begum . 2022-08-27

MORE AT Google

A good place for shisha and no alcohol is served in it.

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Satish . 2022-08-25

MORE AT Google

I came here a few days ago and all I can say is wow! The food we ordered was clearly cooked fresh and made to order. The drinks recommended by the waiter were delicious! We got a sharer platter and the portion sizes was very generous. The price was really reasonable: the atmosphere was second to none, plenty of screens and good music for a nice vibe. Will deffo be making this our new regular spot! The only thing I could fault was that it was cash only. Other than that we are looking forward to our next visit.

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Kristina Ward . 2022-08-22

MORE AT Google

Great customer service, fresh food and drinks😋, shisha was amazing and very affordable. Would defo recommend

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isbah mahmood . 2022-08-18

MORE AT Google

Really great place with amazing service, amazing shisha, !!!

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Zeenah Faridi . 2022-08-14

MORE AT Google

Nice food, chilled vibes and amazing customer service

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simranpreet dhanoa . 2022-08-12

MORE AT Google

Best lounge in Luton would definitely recommend. The best shisha and great service!

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ABBASS MOHAMMED . 2022-08-07

MORE AT Google

Easily the best Shisha lounge in Luton. Service is absolute brilliant

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Adnan Khan . 2022-08-07

MORE AT Google

Best shisha in Luton, service unmatched

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Raheem Hussain . 2022-08-07

MORE AT Google

A great and very welcome place firs time coming here but really impressed very nice. Great services Jayz well done.

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alina lungu . 2022-08-05

MORE AT Google

Jazy was lovely, treated us so well and the place is always welcoming and nice. Lovely Thursday night! Would definitely recommend.

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Arianne Munoz Lopez . 2022-08-05

MORE AT Google

Banging shisha 10/10 Food is elite aswell

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Ehsaan Zakriya . 2022-08-05

MORE AT Google

Great place to come and chill with shisha and great service !!!

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Effet Parveen . 2022-08-05

MORE AT Google

Best shisha I've ever had. Good quality food too and very well priced. Fantastic value for money. Very friendly staff

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Hannah wells . 2022-08-04

MORE AT Google

I’ve been coming here for a few years and the shisha is unbeatable and the best I’ve had especially considering the reasonable prices, the food and service is always fantastic and the staff always go above and beyond to ensure we are happy. Highly recommend!

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Samantha Davidson . 2022-08-04

MORE AT Google

The Shisha was brilliant , 10/10 service

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Thanjina Akhtar . 2022-08-02

MORE AT Google

Great experience.Best shisha in town! Travelling all the way from London definitely worth the trip!

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Dhanial Ali . 2022-08-02

MORE AT Google

Excellent customer service, good food and nice atmosphere I would recommend 100%

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marcel bogdan . 2022-08-01

MORE AT Google

Excellent service and good timing.

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Dan Crowley . 2022-08-01

MORE AT Google

Very good customer service and really good quality food. Strongly recommend.

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Alex Anghel . 2022-08-01

MORE AT Google

Staff member very friendly and made sure we had everything on time. Food are drinks are amazing!!! Definitely recommend this place for a relaxing and fun night 😍 shisha flavours 🔝 too.

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Mirabela Casian . 2022-08-01

MORE AT Google

Good Shisha, Good food, Good drink. Good vibes 🙏🏾

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cleopas makaza . 2022-08-01

MORE AT Google

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