KFC in Luton

Staff were great and the food was good

ordered two trilogy boxes and the chicken tenders came like this. one of them is too small and the other one is way too thin almost like it’s just the batter. I also waited one hour for the food to come.

I had 3 missing wraps from my order and I flagged this up immediately after opening my order and nearly 7days later have not had a refund for my missing items! You ruined my birthday!

Delicious food from KFC Luton! The chicken was crispy, juicy, and full of flavor. Perfect takeaway experience-will order again!

Absolutely poor service provided asked for kids meal with kids bucket. Got home to find cold chicken which is dry and chips missing for the kids meals . Chicken has no salad or mayo as requested .. called to complain informing them returning back with food for full refund. Plus costing me to go out again to do it. Will not buy from there again and if you do check all food and check it’s not dry and chewy.

The driver with his vehicle passed my door and parked away in a different road! Then contacted my nextdoor neighbours while holding my order creating a gathering. And when reached my door he asked me for four times the code making me repeat it.

Very quick service and lovely food

I don’t understand how you can possible miss items from an order like mine?!???

Courier used shopping bag to deliver meaning food arrived cold.

Great food! Great delivery! They gave us still water instead of sparkling water, but thats alright :)

food was reasonably warm still but fries were forgotten off of the order

Ordered kfc again tonight and was missing items again 3 times in a row this has happened

order items were mixed in the bag. missing extra supercharger dip

a drone would have done better. thanks.

Would help if they gave correct chips portions as it was a bucket meal. But otherwise good

Lovely food and great delivery

A zinger burger only in total cost me Nearly £12.00. Just for a zinger burger only? Which came cold. Never again.

Completely got our order wrong missing food. The chicken was tiny, smaller than wings. Very disappointing.

I ordered a zinger supercharger, it was a normal zinger tower, there was no supercharger sauce very disappointing

3 orders and all 3 times the dips are missing This can't be a coincidence. Rip off merchants!

Food was missing. The burger buns were stale. One drink was missing and the order came 45 minutes late.

Never had such a bad takeaway, all food was cold and dry with a funky taste. This cannot have been fresh chicken. Should be ashamed of themselves selling this! Total waste of money and left with hungry children!

Food was cold plus it said 10 order delivery

Absolutely terrible 😞 food not been up to standard since 1980 s. And this is true. The chicken well you bite into it thinking lovely and tasty!!! Then the skin comes off not crispy at all very bad chicken. I don't think the KFC man gonna be impressed!!!. So don't waste your money.... honest opinion 👌. Get that chichen shop sorted. 0 🌟 s

The burger was pink in the middle and the chips were cold .

Items missing ! Forgot a whole burger and pieces missing from bucket . Order if you want to be ripped off

the boy serving on till very rude name princess. Pls don't go to him

Ordered 6 ps of chicken and corn.. all chicken wasn't freshly cooked at all.. discasting. Do not order from this place to avoid disappointment... Level of the service defenetly not for UK..

I do not understand, why this place still open and works. They worming up old food cooked day before... Why health and safety still did not visit them? If you go through all reviews on Google, you can have a shock. Please close this place some one, save people health... Ridiculous and disgusting place without any knowledge about requirements to service level in the UK...

The Mam today doing orders, was so polite and helpful. There was some issue with my order but she helped me out in every way possible. Thank u so much. This is our favourite place to eat. C u soon. ☺️❤️

I order original receipe chicken and zinger and the chicken was dry and not up to standard.

Great customer service and food

My food wasn’t hot and didn’t taste the best also my cookie wasn’t there and I paid for it

It wasn’t ever delivered! It was delivered to somewhere in Bury Park from information on your delivery map, but I live on a farm in Caddington! ALL of my delivery information that I had given on the order was CORRECT. Seriously disappointed.

Very nice delivery driver friendly and On time Food very good and is come hot

Food was cold and poor quality. Was only given a credit (not a refund) of £4.50’of £15 paid. Once I’ve used the credit I’ll close my account.

Good food some times dry chicken but overall 😋 great

The chicken is dry and old, tasted horrible

Tiny pieces of chicken which had been cut in half before frying so didn't receive 6 pieces as advertised. Same local chicken+ chip shop taste to chicken nothing special. Fries were only 5 in a tiny paper sleeve! Not enough portions to feed two adults!

very very poor half the order wrong, pitty someone can't read the order , won't be eating from KFC again so many reliable chicken shops in luton and cheaper !! rubbish evening

Half of my order was missing I am not blaming the delivery driver I am blaming the shop items missing 2x pieces of chicken corn on the cob and Kentucky bbq bites

Why was it more expensive on just eat than in the restaurant

Worst Service i have ever had from kfc..food and drink was missing not expecting this kind of service from kfc branches.!!

very quick delivery. tasty as ever. driver very helpful to bring it up to my flat.many thanks. MICK COUSINS.

Delivered wrong items. No notification that items had been replaced. Food tasted over done.

Both kids meal didn’t have sides and pineapple. Why is it missing?

It was a bad experience and the worst thing was the smell of the place.

I ordered 3 pieces of chicken and they came without seasoning so dry and disgusting i wish i would give 0 stars!

everything was stone cold, what a waste of money

I had plain flour all over my burger it was dry and very cold

It's too small 😪 no customer toilet 😑

Pepsi was missing from the order

drinks no cold.. summer time drinks make sure clod

This is ridiculous they gave stale food just heat up and served. Why this kfc burry park is open? it need to be closed right now.

Seamless and right on point and time

This was the worst dry chicken we have ever had. Maybe it was kept warm from lunchtime and then delivered cold.

Disappointed that the order was wrong. The receipt had the correct items but not in the bag? The missing items were ordered for my wife as a treat so added to the disappointment.

Worst experience.. not worthy of spending 13 pounds for the food. Only 8 wings are present in order but i have ordered 10 wings . And also the fries quantity is not satisfactory. They were not fried properly. Literally this is one of my worst kfc experience. I have never faced such experiences before. I thought just eats would help me with the compensation. I have also submitted the refund claim.. but there is no response from them , this is not the customer service expected from your app

They always seem to mess up the order and it arrives cold.

The food was cold and there was stuff missing

Hate it! I had a chicken bucket, and btw I am vegetarian and for some apparent reason it had chicken in it!!

Great customer service, manager and staff both helped me with order and offered additional assistance.. defo will be coming back here. My go to KFC in Luton

The place and the food is good but it's location outside is dirty and small

cold chips, chicken missing and gravy instead of beans

Absolutely trash service, missed items in my order (Not the first time), wrong orders also previously. I would recommend that people should never order here otherwise you are asking to be scammed. 0 rating

chicken cold and very dry and salted ! to dedisappointed

Sent the wrong order but I called and they amended Great service

The driver didn’t even knock on the door luckily I heard him outside of the door and there’s no drink in sight so he’s probably taken that

My order is wrong this is not what I ordered this the second time I has happened

I should have stuck to the boycott allah teaches you lessons in different ways

The chicken patty in the zinger burger was raw so it wasn’t cooked properly, tried to call the restaurant but no answer 🤷. Well didn’t enjoy the burger but the kids meal was ok.

"Where is my refund? For the drinks, rice, and wings for my order.

There was something which could’ve made me choke in my food luckily I saw it

Lovely driver. Asked him if he delievered my other order and he said no. Advised me to report it. Thank you

Didn’t arrive!! Had to re order

Driver fannied about outside for about 5 minutes after pulling up.

Disgusting packing. Food doesn’t even look inviting. The corn looks like half of it was bitten off before sending it. Never ordering from this store ever again! Just lost my appetite

The food was cold and we payed good money for it so not happy!!!!

u gave me 2 coleslaw i ordered 1 large gravy and 1 large coleslway plus the food was cold

Fast food. Staff don’t really care about anything. They can’t be asked for anything. Very negative attitude.

once again i asked and paid for orange juice and got tango which i dont like

Food was freezing cold and Missing Food

vegan burger was so hard that you could not bite into it at all, inedible

Food was extremely late and the order was wrong

quick delivery. driver very helpful, with my delivery. many thanks. MICK COUSINS.

I buy this food for KFC in bury park This food no good I don't like see this food in my life

Order was ridiculously late and inedible because it was so cold

once again i asked for orange juice and paid the extra for it , but got something else this is disgusting service

Terrible food cold missing items dry chicken still waiting in just eat to return my request for a refund I’m not happy

I had a disappointing experience at this KFC; the chicken had an unpleasant smell, significantly detracting from the overall dining experience.

Missing drink and sauce. Not happy at all

I'm not happy I'm not receiving my food 😤😤😤 the delivery man is not arriving on my house and not answering at the phone

Not happy with chicken black and crusty

I'm very disappointed that my completely delivered, my order was missing super charges dips was came to us.

Fillets over cooked, food was stone cold!!

Hi, I am afraid we are very disappointed in our delivery this time. I ordered a Colnels meal and we received two boneless chicken meals. I ordered Sparkling Water x 2 and received two Still Waters. Also, our chips were very few and cold.

gravy lids were not put on properly so we ended up with loads of gravy across our meals/in the bag, was very messy!

stone cold poorly wrapped, wrong drink

Best kfc I’ve ever been to customer service 5/5

It's a KFC. It was OK. Could do with more seats