Lotus Leaf in Gateshead

Always seem to be late in n Saturday

This place has plummeted. The food was an hour late. When it came the boxes were about a third full and nowhere near a reasonable portion. The curry was horrible, like a curry / gravy hybrid. And this is one of the most expensive Chinese around. We won’t be ordering from here again.

A gorgeous Chinese takeaway. Food is served promptly and also always nice and hot. Stand out items duck pancakes, sweat and sour chicken Hong Kong style and crispy noodles with prawns. Great portion sizes and lots of meat and prawns included!

Ordered a much box..wow five star all the way .the girls that serve are lovely they are always polite and friendly .food was lush well worth money done 3 of us ..suggest you try it to believe it

King prawn fried rice was fine. The chicken Maryland on the other hand was mostly awful, the chips weren’t nice, the battered chicken was so overcooked you couldn’t cut it with a knife you had to snap it with your hands and the piece of chicken inside was about 3mm thick and so dried up it went in the bin So I paid £8-50 for 2 sausages and 2 bits of bacon and bits of pineapple. Will not be shopping there again.

Food was delicious as usual Thank you

Prawns in the King prawn fried rice were very salty. Everything else was nice.

House special chowmein had 1 type of meat in it. Very overpriced for portion size

absolutely superb. excellent from beginning to end

food was on time dispite someone kindly ringing to say they were a driver down.

Food really tasty. Will definitely buy again.

Sweet n Sour Chicken 2 chop suey rolls the rolls where disgusting it tasted off what ever was inside these I get these all the time first time from here the taste was that foul it put me off the whole sweet n sour whole thing went into the bin not only the taste but the smell from the chop suey roll something was not right within it

Satay skewers were full of of oil/grease salt pepper chips were hard

Apart from the chips being a bit ropey,decidedly delicious!

Brilliant once again! They are our go to Chinese! Xx

Foods alright, portion sizes are good.

lovely food friendly driver just lovely all around

Food was absolutely unreal, delivery was half n hour late though

Order over an hour late (well over 2 hours after ordering). Food was cold, £6 delivery for this? Ridiculous

Ordered at 18.37 for collection at 7pm. Waited at the restaurant until 7.35 before it was ready. My birthday treat from my son, who couldn’t then eat with us as he has to be at work for 8pm.

first time ordered from here as in the past they wouldn't deliver in my area ( outside of their radius ), for years I have been missing out on this great takeaway. First meal was spot on and we will be back for more in future.

Very tasty, will definitely order from them again when working up here again

Would gave been perfect had the driver not left my gate open 🐕

NEVER USED B4, UNSURE BUT WAS PLEASANTLY SURPISED BY TASTE, QUALITY AND PORTIONS

Cold food when it came 30 minutes late what a waste of money would of been quicker to walk to the shop make the food me sel and get back yem and eat it absolute joke

Food was bland. Minimal flavour. Will not be ordering from here agai

Chicken and sweet corn soup tasted like water and had no flavour

Food not ready until 30 mins after collection time. When I got it home I found 2 items missing so had to drive back to collect them

Food was really good. Honey Chicken. Black bean chicken with crispy noddles and salt / pepper chips. Good sized portions.

Said food was delivered on time at 21.25, got txt saying delivery on way 15mins later, food is always good though 👍.

Great food and great service once again Thank you

First time ordering from here, definitely won't be the last. Food was absolutely delicious. Food was hot, on time and portion size was spot on. 100% recommend this takeaway to anyone 🌟 🌟 🌟 🌟 🌟 🤩

Was cold when it arrived. Chips were little scabby and black no full chips.. curry very runny.

Always order from here as the food is amazing and always hot.... highly recommended.

Food over an hour late and marked as delivered. Couldn’t get through on phone lines either, seemed like phone had been put off the hook. Eventually came and wasn’t hot, curry sauce had gone all thick and congealed and chips were terrible as not hot. In their defence I ordered on a bank holiday but still shocking service.

Have ordered from here so many times and this time has put me off ordering from Here again completely. Delivery didn't turn up within window and when I tried to call restaurant to ask just got the busy tone all the time (I tried 20 times to call) decided to drive to the restaurant and when we got there as approaching the desk to speak to the woman got a call off my mam to say it arrived but the delivery driver was very rude. The woman at the desk was on the phone but it sounded like a personal call not business related but explains why customers cant get through. When she eventually put down the phone I Explained to the woman at the desk why I was there (chasing up my order that was already 45 mins late)and then also explained how the delivery driver had been rude. Her answer was ... its not my problem. Could not believe it! Disgusting customer service and cold food delivered along with a rude delivery driver! Not worth the £55 spent on a takeaway for the family, it can go to another business next time!

Food was nice but was an hour late and one of our items was missing. Considering it was only 3 items being delivered it shouldnt be that hard

Food was gorgeous and pipping hot definitely recommend

Great food delivered on time and piping hot. Have not ordered from here in a while and was pleased to see it delivering. Will use again in the future.

me and my friends first when here and i had the prawn crackers and they were nice. and i love it i am going back.

Curry was cold in the middle of the container, it was congealed as it was cold. Rice is soggy as it’s been stood too long out of pan I’ve had to re fry mine as it was boiled not crispy. Cantonese chicken freezing cold Ordered noodles and beansprouts and only got noodles Will bot order again

Looked forward to takeaway all day and this was simply the worst, tasteless, meat was un cooked, absolutely awful. Never again, really spoilt our night, dogs might enjoy it

Was late due to a delivery driver down , but had amazing communication with the restaurant, hence the great review 😊. As always food was AMAZING!!!

very fast service, friendly and welcoming staff, food was outstanding couldn’t fault it, overall 10/10

Food was freezing cold. Missing items on order

Although the food was a bit late, driver was polite and apologetic. Food was still warm but most importantly the food was delicious 😋 found our new regular Chinese

I'm not sure if the other reviews used the same Lptus Leaf (Birtley, Durham Road), but I have never had better Chinese food. Once a week for the last two years, since I moved to Birtley, I have ordered a takeaway from the Lotus Leaf and every time it has been Top Quality.

Favourite take away of my home town, can't visit my mam without it, best chicken balls in the buisness!

Food was beautiful as always, slightly late delivery but not an issue really as food was hot

Ordered from here and paid over phone for my food. Was charged more than my order was, so I rang up and got told ‘I thought I’d done that’ so had to go in to shop for a refund. Food arrived an hour later and was stone cold, chips were clearly frozen. Lady on phone said I can have a £10 voucher for when I order next time! Never again…

Bone fragments in the chicken dish, the most watery curry sauce we've ever had (and that's saying something), soggy chips and the tiniest bag of prawn crackers (that we paid for, not a freebie). The only dish that wasn't dreadful was the boiled rice. Absolutely dreadful food. Fast delivery but I'm not surprised it shouldn't take long to prepare such terrible food.

Everything was great other than the chips, they were a little dry as if they had been reheated

Food was disgusting. Will never order from here again.

Food was really nice first time I’ve been I’ve never managed to find a nice Chinese takeaway around Birtley until now! Arrived half an hour early I couldn’t believe it when I heard the door knock😂massive portions will defo be back!!😍

Food was horrible wouldn’t order from here ever again what a waste of £29

Sensational. Tasty, hot and fresh. Our new #1 in the Birtley area.

The chips were awful 😢 and the rest was tasteless sorry for t normally leave reviews but was so bad 😢 the delivery was quickly and friendly driver though

One of the nicest Chinese meal we’ve had

Absolutely delicious as always x

Ordered sweet and sour chicken balls NO SWEET AND SOUR SAUCE!! Also ordered chicken satay which was £6.20 usually get rice of chips we got neither… so curry with chicken balls basically

Food was cold and it took over an hour to bring it and we just live around the corner, will not order food from them again.

Having been regular customers for a number of years,we will never order again. The new chef has done the place no favours. If you can't cook something please don't put it on the menu. Never again

Food was great. But was over an hour early. Delivery driver seemed bemused by this!

Last time I ordered the same thing it was amazing ! This time it was absolutely shocking ! I don’t even want to think about it because it upsets me because I really wanted to enjoy it and I didn’t . Food cold Pretty sure my salt and pepper chicken was microwaved it was so tough and proper dry ! Absolute nightmare . GUTTED

Very nice meal & very prompt service

Food was cold, lemon chicken not nice and lemon sauce was like water very disappointed

Ordered the Bacon, Sausage and Chip and for the second time it came with out chips. The rest of the food was correct and lovely

Food was great delivered early but that wasn’t a problem

Particularly liked the spring rolls

Once again fabulous service and food! Always good!

Food was so flavoursome. First time ordering here and will definitely order again

First time ordering, food was on time, hot and delicious, will be ordering again.

Unreal food. Had a mix up with order and the girl on the phone was lovely sorted it out straight away!

the food was disgusting and way over cooked if I could upload a picture of how burnt the butterfly prawns were I would and they were in edible. The crispy beef had been cooked so much it was like hay never ever again what a waste of money

Fantastic food and service once again - never had a bad experience with them - great thank you

Food was a bit rushed this time round. Chow mein was oily and all the meats were dried out, the the ribs however, what’s catastrophe, why on earth did you cut the ribs up!? That’s not what anyone is expecting when they buy ribs, Shawn the ordering them from here again that’s for sure.

Delivery was incredible had the takeaway 10 minutes after ordering! House special curry egg fried rice and wontons were gorgeous chicken balls weren't nice unfortunately chicken was rock hard and they tasted really strong of oil I will be back but won't order them again

Terrible won't be ordering again

excellent food at a great price

Always order from here, staff and delivery drivers spot on and food is amazing, top marks from us 👌👌👍👍

Have been a regular customer for a few years now , but following tonight's delivery we will not be back. Curry watery and salty,prawn crackers too soggy to eat . Just seems to have gone downhil of late.

Fantastic Food and Delivery once again! Definitely use again!

Delivered almost to the minute of time given and food was once again lovely! Thank you

Food was cold chicken balls didn't taste cooked properly went in bin never again really gone downhill

Prawn crackers were soft and soggy and tasted stale. The rest of the food was hot and tasted fresh, but very salty

The only problem I had was the wrong balls I got chicken when I ordered Prawn.

Never been to this restaurant or had a take away until tonight. We ordered a take out, arrived at the restaurant which is covered in all areas regarding covid, and food ready on time. The food we ordered was delicious and we will definitely return.

Great speedy service, food was ready at the expected time to collect and was very tasty. Thank you so much! =)

Chewy chicken in what can only be described as burnt batter on the salt and pepper, mushroom sauce was like dish water! Hands down worst meal I’ve ever received

We received the wrong kind of rice and food wasn't hot when it arrived.

Our favourite chinese. Food delicious and arrives hot.

Food rather bland and tasteless

Absolutely lovely food. Thank you

Food was great. Arrived right on time, couldn't fault it

1st class. Great food.delivered on time highly recommended

Beautiful food. Great delivery guy.

The food was a little late but in these times who cares & the food made up for it Prawn satay was devine as was the house special curry definitely be back

Really tasty food! Will defo be ordering again.

Best Chinese in the North East, the crispy kung po chicken is exceptional. ALWAYS piping hot and massive portion of chips. We live a considerate distance away but this place is always our number one choice.

Food was absolutely bang on. Arrived hot and was really well portioned , The best duck with plum sauce. Proper portion of meat and the sauce was really nice. Prawn toast was super tasty too!! Will definitely be ordering again!