Lotus Express in Gateshead

Pretty good food, but like most Chinese takeaways, cash only. Makes it pretty inconvenient for those who pay card, only thing stopping it from getting 5 stars

Bought the large salt and pepper box, majority of the box was 10kg worth of chips and a few pieces of chicken looks nothing like the photo seriously unhappy paying £17.90 for chips I could of made at home

Went here last night for dinner and everyone was soo lovely, portions were absolutely MASSIVE and VERY tasty!!!

Rice burned and dark brown not very nice at all what a waste shame it used to be nice won't be back.

Really fresh and tasty and seems like the only gluten free takeaway in a 10 mile radius

Amazing food, on time and always friendly service. I've had pork, chicken and prawns on separate occasions and always cooked really well. Best Chinese takeaway I've had from Gateshead in years.

One of the nicest Chinese I've ever had

Brilliant customer service and lush food and plenty of it x

I used to live in Liverpool where there's some amazing Chinese takeaways and this place in Chopwell is up there with the best of them. Delicious food, freshly prepared, really well made, friendly owner and excellent customer service.

The chicken chow main chicken was hard and fatty but the noodles were as expected, I ordered spring rolls and they repeated my order and said spring rolls tho I didn’t get any and didn’t realise till I was home very disappointed with this not very good, get ur food from prudhoe 10/10 from there do not get from chopwell

Food is always great! Staff are brilliant & my daughter loves the fortune cookies!

Really good takeaway, friendly service, great food and quick delivery.

Very average and portions are getting smaller and standards are sliding.

Very late delivery and bad customer service!!! So do not order from here if your hungry

Lovely food..Good portions...Good price's and fast delivery 👌 😍...have used them a few times now

Absolutely beautiful food always delicious always hot. Fantastic selection

Out standing used for first time fast delivery food was amazing would recomend found my new best takeaway cheers 5* 😀😀

Absolutely appalling service, constantly lied to about delivery times, 2 hours after first calling the driver turned up with cold food.

First time in years will not be back foul grease tasteless chowmin

The member of staff on the counter was incredibly friendly, brilliant fast service, reasonable prices, and delicious food!

Food is always nice. Free prawn crackers with everything seemingly. Staff are very friendly.

Food fab. Always hot and prices very good 👍

Friendly staff great drivers and the food is lush it's the best Chinese for miles around ! Portions are very generous and prices are very reasonable !

Brilliant service, decent prices, food is delicious. Our regular Chinese

Staff was ok but my chicken in the chicken chow main was slimy not very nice food, gravy dead watery too felt Ill ever since I ate it not very good

Our meals tonight were excellent and a joy to eat - please keep up these wonderful standards x

Excellent food - Excellent service!

Decent prices, nice food. Yum yum

Rang tonight for a delivery .. man taking order very rude and abrupt .. saying I’d given wrong postcode .. sorry but your weren’t listening to me!! Took me about 5 minutes just to do that .. very rude abrupt Chinese man .. you need some manners in customer service .. I do it for a living so I no how to act on a telephone!! ... but I have to admit the gentleman who brought my order was lovely .. just a shame owner wasn’t like his employee .. totally different from when I went to collect an order to one being all done over the phone ... big let down

Lovely Chinese! Would recommend

Over charged me, missing items from set meal and short changed all in the same order. Rang up and the guy hung up the phone after I explained the mistake. I rang again he just said sorry and thank you for your call. They never resolved any of this.

Reliable and delicious food. Always tasty, hot and good portion size.

I have had four meals from here over the last couple of months and they've always been fresh and tasty. The service has always been very pleasant whether in the shop or via delivery.

Staff were very rude in front of children and the place is one of the most expensive I have ordered from.

Well eatwell was good food its gone down hill abit now