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3.9

Based on 1.702 opinions finded in 1 websites

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Nº 375 in 636 in Gateshead

CUSTOMERS TALK ABOUT DISHES WITH..saladoldcookedchickenpay
Score
OpinionsNoteGoogle1.7023.9

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If you can eat a lot this place is perfect for you. Lots of choices and friendly staff.

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Sara Yan . 2024-10-26

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This restaurant is ok. Has let itself down over last year or so. The staff are friendly enough. You need to be out of the restaurant before 5pm if you are not out by 5pm you will be charged the evening price. So in my opinion be in by 4pm so you can enjoy your meal without being charged the evening prize.

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David . 2024-10-24

MORE AT Google

Love this place! It's a Chinese buffet with a wide range of foods. I like that I can try dishes I wouldn't normally order, Thai curry, for example. The food is well presented, tastes great, and there is a good range of deserts. The jelly and ice cream and the cakes come highly recommended 😋

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Paul Devlin . 2024-10-24

MORE AT Google

Decent enough food. Decent enough atmosphere. But they are taking the mick with their pricing! £21.90 per head. Plus drinks (£3 for a tiny coke). And then almost demand a tip. Not going back. Just nowhere near worth the price.

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Paul Hillman . 2024-10-22

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Went as part of a work day trip. Lovely buffet, hot and lots to choose from.

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Debbie Irwin . 2024-10-19

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My friend and I stopped by to grab some quick lunch and we enjoyed the foods, definitely recommend.

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Chizaram Ndumele . 2024-10-18

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Me and my wife had lunch there today ,I thought the food was fresh and delicious much better than any Chinese buffet I've been to in the past. The service was excellent with lots of polite staff. Will definitely vist again the next time we're in the metro.

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Kyle Nicholson . 2024-10-14

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Hello, I would not recommend this place unless you are looking for food poisoning and cold food. My partner had the chicken wings and it was pink and I don't mean a little bit pink I mean like it had been cooked for all of 2 minutes kind of pink Second thing thing is most of the food we had was cold and a bit tasteless. The staff also kept staring at us and made us feel super uncomfortable. I'm unsure if it was because we are gay or if they just hate people who point out issues with their food.

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Craig Henry . 2024-10-11

MORE AT Google

Went to this restaurant yesterday when it first opened. We hope by going early that food was fresh, little did we think that some of the food was uncooked and others over cooked. We was put right off and only ended up eating desert which was okish… Management try to offer a 10% discount of a £103 bill for eating zero. We finally got a 50% reduction which is better. However this has put us off going back ever again. Very disappointed!

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Ash Arnold . 2024-10-10

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Two buffet choice in the metro and we made the wrong choice. The price was absolutely ridiculously overpriced, £70 for 2 adults 1 child and 1 infant… all with one soft drink, to then be asked how much tip to add onto my bill at the end! Very cheeky and the man at the paying desk was plain rude. Food was adequate, nothing special but a lot of the tickets didn’t match the dish. Not worth the money at all.

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Leah Bradbury . 2024-10-10

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It's ok for what it is. Typical oriental buffet like the rest of them. I feel it is a little bit overpriced. The place is generally clean amd the food is OK

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Rob Parker . 2024-10-09

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Went for the lunch buffet. Food was cold.

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rachel tallentire . 2024-09-25

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Didn't have much taste too food very bland 😞

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Laura Mclaughlin . 2024-09-13

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We had the afternoon buffet, it was spot on, the food is lovely, and the staff are so nice and respectful, will definitely be going back👍

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IVAN HESLOP . 2024-09-09

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It was too expensive and the staff pressure you into giving a tip Drinks are not refillable despite the price and the food isn't great either If your child is taller then the height requirement you will have to pay for an adult price Waste of money

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Mutahir Shah . 2024-09-05

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Expensive crap, not much of a buffet and paid more as it was a bank holiday Monday, food very bland, BBQ ribs tough and dry, only thing that was edible was the icecream. Won't be going back.

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John Harley Ellison . 2024-09-02

MORE AT Google

Will never go back as they measured my 9 year old granddaughter as tried to charge as adult and still charged £66 for 2 adults 1 2 year old and 9 year old and payed by card tried to pressurise me into adding tips to my bill , it wasn't the best or warmest either even though it had just opened

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richard philipson . 2024-09-01

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Food wasn't cooked properly especially meat items,was very hard to chew.I had stomach upset after having buffet lunch.

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Jiby Joby . 2024-08-30

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Highly not recommended .Lady Manager were very rude . But staff were nice . Food zero

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Gurung Prakash . 2024-08-28

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was very overpriced, my friend was feeling sick straight after and threw up in the toilets, I got back home and threw up also, the food wasnt great, only good thing was the chips and curry sauce

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licy lynch . 2024-08-28

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The food tasted wrong, like it had been stood for long periods yet it was very busy so that shouldn'thave been the case, the chicken was as dry as sticks, the cantonese sauce had a nasty taste to it, myself and my son were very disappointed, the beef in black bean was the only thing that was quite nice..I informed the staff on the way out and i did get an apology, but I will not be going back nor will I recommend

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lorna caizley . 2024-08-28

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Staff pleasant. You can see they never stop. Food ok but could be better.

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Rachelle Pinkerton . 2024-08-27

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Lunch today, staff were efficient, friendly and very welcoming. Food was tasty, well cooked and lots of choice. Price is reasonable. First visit, will definitely go again

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Valerie Snowdon . 2024-08-27

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Far to expensive now not worth the money

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chris jay . 2024-08-19

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Used to go regularly but haven't been for a while. Food is as good as it was but to pricey now unless you have an enormous appetite

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Brenda Hunter . 2024-08-16

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Very expensive. £22.50 per person and the food wasn't good. They seemed to just add a load of spice for some flavour but it was horrible. The pepsi max was flat. Small glass for £2.50

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Alisha Meadows . 2024-08-11

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Great meal, good service, the only reason I gave a 4 for atmosphere is that there aren’t enough large tables for larger groups. Otherwise excellent, gone a few times and likely to keep going.

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emmanuel inyang . 2024-08-11

MORE AT Google

We visited this Chinese buffet restaurant on a busy weekday lunchtime in August, but we were seated immediately in a quiet corner as requested. There were plenty of dishes to choose from, a great salad bar, and a choice of desserts. Everything I tasted was cooked perfectly, and the chefs were bringing out fresh food all the time. Everywhere,including the toilets, was very clean and well maintained. Staff were incredibly attentive, maybe a little too much at times,checking everything was OK with our food and drinks. It was nice but expensive.

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Sarah Stuttard . 2024-08-06

MORE AT Google

Outrageous restaurant! Conning folks into paying adult prices for a child/children who doesn't meet their 'height' requirements. My partner and I were told to stand the children against the height measurement to determine whether our children would a pay kid or adult price. Both of them are 10 years old and we were told we had to pay £22.90 each, instead of the £9.90! I dont care what anyone says but that is disgusting.

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Victoria McVeigh . 2024-08-04

MORE AT Google

The food was OK but for 21.50 per adult wasn't much to write home about and we weren't informed about the 10% service charge as we had 7 guests. It's a self service buffett! Total rip off

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Natalie Ellis . 2024-07-29

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Rang to see how much and where they based and the ladie on the phone was rude and hang the phone on me !! Havent even been and not even going as this shows what servise this food place got learn how to speak english propply if you want to serve customers instead of not understanding and hanging the phone !!

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Killahdem Blazer . 2024-07-23

MORE AT Google

Love the authentic taste of chinese and asian food. Ths staff are friendly and service was good.

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KC . 2024-07-19

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No coment from the food to the the staff i will give 5***** 100% recomand

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Mihai Burduja . 2024-07-15

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Food was absolutely fine; tasty enough, nothing special but you don’t go to a buffet like this for the best food you’ve ever tasted. It’s all cheap frozen stuff made to taste good. The problems I have with buffet king are mainly down to price and the way they conduct the business. First of all, charging for a baby to eat is downright ridiculous. Fair enough, you’ve got to make money but an extra £3.50 for a baby to eat too is just gross and then when we said no to paying it we got a funny look. (He’s only just turned one and couldn’t eat a plate of food and was more than happy with bits off my plate.) But yeah, made us feel a bit on edge feeding him after avoiding the baby tax. Secondly, the price was extortionate. £48 for two people only one of us opted for a paid drink as my partner wanted tap water. That’s a hell of a lot of money considering much of it is low cost frozen food. Last, the staff are lovely by the way like really lovely but they seem to be paid to pace up and down the aisles like a death squad. It does damage the atmosphere quite a bit. If you’re going to charge such a large price for the buffet you’re going to need a much better selection - Inshanghai in Durham really outdoes this place in its selection.

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James Just James . 2024-07-06

MORE AT Google

Food is good there's a good selection and it's changed out regularly for fresh cooked

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D Ren . 2024-07-03

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It's a life time experience. Love to be there again

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nzette ernest . 2024-06-16

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Staff are extremely rude to children.. food is left sitting there to long over priced low quality food .. an Lerner the laws pleaae on children your in uk

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Elliot Robinson . 2024-06-14

MORE AT Google

Buffet King is a must-visit at Gateshead Metrocentre! Incredible variety, delicious food, and a lively atmosphere. Perfect for family dinners or a meal with friends. Highly recommend!

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Ravindu Vishwanath . 2024-06-13

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Very nice food 😋 great service but like everywhere else getting very costly

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Mark Gilchrist (GILLY) . 2024-05-25

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Unfortunately we paid dearly for a few chips, boiled rice and curry sauce. A distinct lack of vegetarian main meal options - only stir fry vegetables with the veg being so hard you couldn't bite it without losing a tooth! Very expensive lesson learned. Service was excellent

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H Readman . 2024-05-19

MORE AT Google

Ideal for multi choices of diffirent dishes. Quality of foods are standard for buffet restaurants. You know what to expect. Staff are at exceptional service.

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Rose . 2024-04-28

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Everything is fresher here than other eat all you can places. We like it so much we keep going back. Wish they did a drink deal but alas they don't. Getting pricey at £22.90.

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Gillian Thompson . 2024-04-28

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Went for the first time in years. Grand buffet, which is after 5 and includes duck.£21.90 per person. Massive choice of food. Did find it very salty which I suppose is to promote eating less and drinking more.it made everything taste the same. Won't be hurrying back.

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Tracey Miller . 2024-04-25

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Food had no taste,satay was horrible chips where ice cold as was so many of the dish,not a good selection of food wont be going back any time soon

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Kevin Knight . 2024-04-23

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Buffet King? I don't think so Not enough variety for vegetarian or vegan diets No tofu. Not enough veg . Alcohol choices very lackluster £10.90 too much for substandard food . Would i go back? No.

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Vicki “Vix” Stanton- phillpotts . 2024-04-15

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If you are going to dine with your family it's just 1hr and 30mins and the very expensive price you paid is all gone

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Austine Nduka . 2024-04-12

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Good food and a nice service. Shame about the glasses they give you of water is only a small it's only a mouth full but other then that good good

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bottle neck . 2024-04-02

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Tasty food and friendly service. Fair price for all you can eat. It gets very busy so sometimes there is a wait for a table.

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Kieron Paul . 2024-03-25

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I honestly travelled over 100 miles to eat here. I like this restaurant just that much

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James Fallow . 2024-03-14

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lovely staff upon entrance, very helpful and always available for help. good food and lots of options! chicken & sweetcorn soup is lovely

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Caroline Martin . 2024-03-12

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Excellent quality food and great selection

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Andy Hall . 2024-03-02

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Food is great service is great my only fault was it was too hot in there but don't think they could do much about it still a nice place to eat(edit) Just been in again today as a group of 6 like many previous visits and to be told that because they didn't have a table big enough there would be a 10% service charge to have 2 tables pushed together, absolutely ridiculous so thanks buffet king we will not be returning again you totally took liberties so have lost a customer never again

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Tom AISTON . 2024-03-02

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Arrived at lunch time to find all of the dishes we tried were luke warm. Spoke to the servers who were apologetic and said they would get hot food from the kitchen. I asked to speak to the manager as this was a health risk, the manager was rude and unprofessional, I felt she was accusing me of making it up and kept saying I wanted a cheap meal- I did agree I would expect a discount as we had a starter and hardly touched the mains before asking for the bill. They offered such a small discount on the bill I didn’t notice it - I didn’t think this was acceptable and said I wasn’t happy paying that much for terrible food- absolutely shocking manager and food- other staff were nice - won’t be back

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Andrew MacAskill . 2024-02-26

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beware they tried to scam me . paid for the meal with my card...checked receipt and they had put a service charge on the bill of nearly £10 ....very sneaky ...so the man who took payment done this ...so tell them no service charge...

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ian anderson . 2024-02-21

MORE AT Google

Decent standard buffet food, decent selection. Good service, staff were friendly and good. Place is clean, food topped up regularly. Atmosphere was good, though we went when quiet

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Adam Kennedy . 2024-02-18

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Looks like they have dropped the standards in past one year. I see many new faces probably I could day the old staff and year ago where much customer friendly but now all I see is some serious faces. The highlight part was the staff itself where talking back about their managers and place looks like they themselves don't want to work here but are forced too. The food quality have dropped down compared to past 8months. Would be my last visit definitely would not recommend as of now.

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data detective . 2024-02-10

MORE AT Google

I love buffet king!! Great choice of food, eat as much as you like, but the same as any buffet, some of the dishes may be luke warm depending how long they've been out. That said, I'll go back time and time again.

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Tony Billingham . 2024-02-02

MORE AT Google

We’ve been coming here for at least the last 13 years and originally it was the best Chinese buffet we knew. However, over the last couple of years, prices have increased (as they have in most places), but the standards have declined to the point where we won’t be coming again. The Chicken and sweetcorn soup had no chicken in, and was watery and tasteless. Lots of chicken and pork deep fried dishes that were overcooked and dry, and the curries were watery. Bill for 4 including soft drinks (1 each) was £90 !! The quality does not justify the price !! Service was poor. Our table had not been cleared until we started our desserts, and some of the staff are rude when negotiating the buffet area, expecting you to navigate around them when you are walking with a plate in your hand.

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Nick Mackley . 2024-01-28

MORE AT Google

Clean very efficient service,always refreshing the food,eat here whenever in metro

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Karen Varty . 2024-01-28

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Excellent food and well prepared. Very clean environment, ambience lovely. You don't have too many plates piled up before they clear up your table for the next round. I really enjoyed the background music that goes together with the food 😁. Basically, I enjoyed every bit of my time there. Would definitely be going back for some more chow mein.

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Okunade Emmanuel . 2024-01-24

MORE AT Google

Excellent selection of dishes, all cooked beautifully. The only one that wasn't quite up to scratch was the 'Chef's Special' where the flavour was nice but the chicken pieces were tough and difficult to cut, as if the meat had been boiled. I may have missed it but there didn't seem to be any indication on the labels of which dishes are spicy/hot and you couldn't always tell from the name. We were seated inside in the corner and the wall there could do with a scrub down or repainting, it was a bit grubby. The staff were very pleasant and welcoming and we were offered a top up of hot water for our tea which I thought was great. Overall, although not a particularly cheap option for food we were very happy and will visit again.

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Deborah C . 2024-01-23

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I used to love this place as the vegetarian options were great, but it seems like it has removed quite a lot of the dishes and there does not appear to be as many options. It's a lot of money for the limited variety, and even the kids struggled with choice, one of which was charged full price because of his height!

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Stacey Ardley . 2024-01-20

MORE AT Google

Food was delicious and tasty and all hot.

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Elaine Gordon . 2024-01-18

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I enjoyed the diverse food options at Buffet King in the Metro Centre. The flavors were fantastic, but I found the gluten-free choices limited, which could be improved for a more inclusive dining experience. The waiters were attentive.

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Salma Ainine . 2024-01-14

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My family were surprised to see a good choice of food at this restaurant because we were visiting Newcastle on holidays. It’s not like London but to be honest they were great to provide such good service and warm welcome. The food was good as well with quite a few variety to choose from. I liked their salad counter. I recommend this place for anyone visiting Newcastle. Reasonably priced as well. Thank you team Buffet King.

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T Lad . 2024-01-12

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Nice food covid measures in place. Nice place to eat, food replenished regularly, tasty selection, very popular and staff are friendly.

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Ian Wilson . 2024-01-09

MORE AT Google

Excellent restaurant, impeccable service, amazing atmosphere. I couldn't ask for much more. Waiters were always offering to help. Perfect for families wanting to do a night out. Keep up the great work. Very few places could top this.

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Ethan . 2024-01-09

MORE AT Google

Can't fault the place for the food and service for the price.....well worth it!!! Really enjoyed the variety of food and deserts

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Debbie Curry-Lanceley . 2024-01-08

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This place was absolutely magnificent the food was a magical place and £18 for a whole buffet (not including drink) was shocking. You get dessert included with a little dessert bar. The service was just as good as the food. The workers were respecting personal space while eating and drinking, and when you finished food they politely asked if you were done and if not you can fill up your plate with more. You get a free mint with your bill and they thank you as you are walking out. Amazing experience 100% recommend (! Cheap !)

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x Paris x . 2024-01-05

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This has gone so down hill £20 each hardly ate anything completely taste less even soup was like salty water.. seafood all gone only decent thing was salad and fruit salad never again

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Amanda Wilson . 2024-01-03

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This place used to be good because it was good value for money unfortunately now it has dramatically increased its price to just under £20 each then drinks so £80 for 2 adults and a child who were grabbing lunch while shopping. Unfortunately we won't be returning. The food was okay albeit a little dry which was okay when it was cheap but just disappointing now. If the prices return to buffet prices we may come back but there are far better places to eat for the same cost or less.

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David Cullen . 2023-12-29

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Bad experience! found a bit of metal in my meal, did not cause a scene just pod and left. Chicken was like rubber and just in general the standard of food was really poor. At just over £20 for this and a drink it is definitely not worth it.

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Craig Colquhoun . 2023-12-22

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Went for lunch with the kids nearly walked away after hearing the £19 cost of the experience. I understand overheads and cost so i entered and what a mistake that was the food was horrendous. Sweet and sour sauce tasted like malt vinger. Vegetables where raw, The beef was boiled within an inch of its life tell the old guy in the back add some beed stock to the water. The fryed stuff was ok. The easy peel scampi was ok. The smell near the salad bar was disgusting must have never been cleaned for years got to open it up and clean inside. The disabled toliets had a lidless bin in there that stunk nearly brought little i ate back up. The front staff where very good. Attentive , Pleasant and overall very helpfull. Asking for a tip was very conflicting as the service was good but the wok food was disgusting someones dropped the ball in the kitchen the battered stuff is probably 3 days old . If i was not with my kids i would have demanded a refund. Was so bad had to leave a review hope they see this and resolve these issues.

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Leon Curran . 2023-12-21

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Came yesterday, at 08:30pm, at £20 per person excluding drinks I expected a decent meal. Sadly, many of the dishes weren't replaced at this time, seemed only chips and chicken nuggets left along with a couple of other leftovers. Wont come back sadly, topped off by being asked to tip, this isnt the USA, tipping here is for a good meal and service, it isn't mandatory.

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Scott Middleton . 2023-12-14

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Always superb quality every time

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tracey dixon . 2023-12-11

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Great food,good service but slightly noisy for some of us.

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Christine Singleton . 2023-12-05

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really enjoyed it. best buffet i have ever had

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Shibin Jayanthan Shylaja . 2023-11-29

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Not as good as it used to be food still okay but it all comes down to price per head £18.50 way to high won't be going back anytime soon tbf. The cheek of it all was when I paid a £71.00 bill one of the staff said do you want to leave a tip. Not likely...

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Stephen Griffith . 2023-11-29

MORE AT Google

Really good buffet with a wide choice of hot fresh food! Everything from wonton to soup to banana fritters, salad and jellies!

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Diana May . 2023-11-26

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Fantastic food. A stop at Buffet King is a must when I go to the metro center.

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Claire Pearson . 2023-11-25

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I would have given it 0 stars if I could've. Dry, tepid food that someone came around and stirred now and then. We left after 10 minutes and basically payed £15 for some prawn crackers because the small amount of food that we did try was totally inedible and I was scared to try anything else. They then had the cheek to ask if we wanted to leave a tip. I suppose I could have chucked up in the tip bowl. It was really that bad. Avoid at all costs. It's not worth the risk. One wonder's what their hygiene rating is 🫣?

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Jill Flowers . 2023-11-23

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Food good but not exceptional. Price high if you want that true Chinese taste don't eat at a buffet. Very rare you get that at a buffet.

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matt fennell . 2023-11-19

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A nice lunch, the buffet gives the less adventurous (like me lol) a chance to try a small amount of different foods. Everything was hot, tasty and all areas were lovely and clean.

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Gaynor Joice . 2023-11-12

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Grand buffet experience. Food as you expect for the price, being below averages. Some things extremely bad some things edible. Service was incredible, staff everywhere clearing up and refreshing food. Asking for a tip is cheeky though and the reason why I didn't tip. Atmosphere not relaxed felt rushed the whole time. Glad I tried but won't be back

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Joseph Campbell . 2023-11-11

MORE AT Google

Food bland and not nice at all avoid this place

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John Jones . 2023-11-11

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Really good place to try different chinesse dishes, and if you are hungry this is your place! Its located inside metrocentre.

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Antonio Caballero . 2023-11-05

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Arrived the place was really busy only waited 5 minutes for a table for 6 ppl food was spot on ... Staff were really good empty plates taken away as soon as u finished them

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sophies dad . 2023-11-05

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prawns were not cleaned where the intestinal tube was not removed and some still even had their egg sacs in them- made me feel incredibly woozy. for the price they charge i would atleast expect the seafood to be cleaned, nobody wants to eat prawn poo or eggs i'm afraid!

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voobaha . 2023-11-04

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Great Chinese buffet. Loads of choice and fresh. Kid friendly

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Newcastle HB . 2023-11-03

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Good buffet although some of the food was cold unfortunately , could be quicker in good turnover.

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Debbie Johnson . 2023-11-03

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Simple and nice service food was lovely

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Ben Thompson . 2023-11-03

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Called in for an early lunch. Bit on the pricey side at 15.90 not including drinks, but it’s expected for a buffet. Service was ok, plates cleared very quick but when we asked for water we had to ask twice and still never received it, so we were left thirsty as didn’t want to pay an extra 6 pound for 2 small glasses of coke. Will return but hope they bring water when requested.

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jordan fitzsimmons . 2023-10-31

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Bit expensive at £15,99, children under 4 should eat free, and drinks on top of that bit expensive,

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Jackie Rutherford . 2023-10-31

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A Chinese buffet that exceeds expectations! Fresh, diverse dishes, impeccable service, and a delightful dining experience. Worth every bite!

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Wayne bly . 2023-10-30

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Went to the buffet King for years but it was not as good as it was before covid

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Maxine Candlish . 2023-10-25

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The food was delicious, great variety and service was good

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Raymond Luy . 2023-10-24

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Very attentive staff. Dirty plates were removed immediately.

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Hilary Middlemas . 2023-10-19

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Decent . But not as good as it was

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Makem Elder . 2023-10-11

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We went there with 2 people at 5pm on a Sunday for the Grand Weekend buffet. The price was not great but acceptable. The staff was very friendly and quick in what they were doing. The Atmosphere of the place was good as well, the tables were a bit small that's why 4 stars for that. The first thing I tried were both of the available Ribs they both were dry, chewy and I could barely get it off the bones. Their variety of fried chicken we all dry and some of them overcooked. The prawn crackers were rubbery and not crispy anymore. For desert I tried the fried Banana and it was kept in the heating tray for too long it was rubbery and not crispy anymore. The ice cream freezer was not clean and there was caked up ice cream between the different tubs. Their fried prawns were good. The friend mushrooms in oyster sauce and the fried rice were very good and tasty. We also paid 3£ for a small Pepsi which is acceptable but not cheap either.

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Lisa Marie . 2023-10-08

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If you like super salty food with varying textures, then this is the place for you. Worse Chinese I've ever had.

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Chloe Harwood . 2023-10-08

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British
outdoor_seating_169768takeaway_169768delivery_169768

So we decided after going for a drive to stop, on a Sunday , and I really wasn't expecting much just a pub meal. Let me tell you the Sunday roast beef I ate last Sunday was the best I've ever ate out, anywhere. There was that much succulent beef I, for the first time in my life left some, the gravy and vegetables were amazing and you get loads a plate full and then a trivet of seasonal on the side with a gravy boat (finally somewhere that doesn't skimp on gravy) my missus opted for the haddock (catch of the day) it was oval plate size, huge, successful win there as she shared it was delicious. This will be our go to Sunday dining experience. Tip though it's busy so book and enjoy !

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3.9

190 Opinions

location-icon253 Bensham Rd
Chinese
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Been going here about 35 years always lovely food

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3.9

51 Opinions

location-icon50 Beacon Lough Rd
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First time here in twenty years. Thought we would give it another try . Now I know why I never went back again . Food cold and I only live about 3 minutes away And I definitely won't be going back .

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3.9

483 Opinions

location-iconSpa Well Road
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Been a few times, wouldn’t recommend, not sure if the staff were trying to be unhelpful or just genuinely don’t know what they’re doing. Very slow service and bad for vegetarians/vegans, will avoid in future.