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3.7

Based on 82 opinions finded in 2 websites

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Nº 1106 in 1489 in County Durham

CUSTOMERS TALK ABOUT DISHES WITH..curryprawnsfriedpepperriceprawnchicken
Score

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great food, nice and fresh. arrived 5 minutes before the time slot.

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Maygan . 2024-12-03

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Really disappointed - all food very bland, no flavour. worst ribs I’ve ever seen and eaten.

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Graham . 2024-11-25

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Yummy I think Bonnie deserves a raise best customer service ever

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Ethan . 2024-11-16

MORE AT Google

Absolutely delicious food, everything was hot & tasted fresh. Delivery was on time & driver was lovely. Have ordered from here for over 3 years now & Would never consider going anywhere else

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User . 2024-11-10

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Food was 10 minutes late. Not the end of the world but I ordered a Red Thai Curry and when I got home they had given my a Thai green curry. I only ordered two meals so wasn’t even a complicated order.

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David . 2024-11-09

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Gorgeous food and great delivery- can’t rate highly enough

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Andrea . 2024-11-02

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Always had decent food from here

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MrCrazyfrog85 . 2024-10-28

MORE AT Google

We have been going to Lotus Chop Suey House for years. It's our favourite takeaway 😋. Interestingly, the prices, except for chips (+40p), remain the same as pre lockdown. So now Chinese meal for two is a good bit cheaper than fish and chips 🍟 and that's for two fish, and one bag of chips!

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John Munkley . 2024-10-22

MORE AT Google

Delivery was very early food didn’t taste great. Wouldn’t order again

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Lewis . 2024-10-13

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The delivery arrived earlier than stated and was very hot. The food was very tasty. We have ordered from here a few times and have never been disappointed

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Watts . 2024-09-11

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Arrived super quick. Delicious food. Definitely our new favourite chinese

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Kerry . 2024-09-09

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A considerable amount of choice.

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Terence Sanderson . 2024-09-02

MORE AT Google

I must be missing something with the whole point of a delivery service as this takeaway only offer delivery with cash only. Delivery is supposed to be convenient but I have no option to actually pay by card. This means that we must go out and get cash so I’ve marked service and atmosphere as one star only as basic payment methods seem difficult for them. Food is marked low also as because we couldn’t get to taste it. Very Disappointing indeed

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Stephen Murray . 2024-08-27

MORE AT Google

The prawn crackers were very greedy but the rest was good

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Susan . 2024-08-26

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You can tell it was yesterdays leftovers

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Morgan . 2024-08-26

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Chips were dry and not nice! The duck was so fatty . The sweet sour chicken didn’t taste nice. Very disappointed

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Kirsty . 2024-08-21

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Food was red hot and very tasty

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Watts . 2024-08-07

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Food was great and delivered quickly. Food was hot and tasted great. Delivery lad was polite. Could not ask for more really

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Dave . 2024-08-04

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Wouldn’t even give it to my dog. 23 quid for a salt and pepper box with no salt and pepper chicken. Chicken balls over cooked batter to hard to eat and chicken to dry to chew. Ribs and wings overcooked and inedible. 26 quid for plain chips and sauce

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dan . 2024-08-02

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Absolutely disgraceful got a munchy box that’s 23 pound on the app but in the shop it’s £15??? It wasn’t even enough for 2 people

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Jacqueline . 2024-07-15

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Ordered for my elderly mam who was really looking forward to it. The meal was nice but they didn't send the prawn crackers she paid for. Very disappointed.

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Nicola . 2024-07-09

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Always my takeaway of choice, food lovely & ahead of time.

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Janet . 2024-06-29

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just eat always on time and friendly delivery service

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Eileen . 2024-06-29

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Food was diabolical, watery sauce with no flavour, chicken was chewy and salt and chilli chips had no seasoning whatsoever. rang them up to complain and they just told me "no water only sauce" Never leave bad reviews but this has to be the absolute WORST takeaway I have ever had in my 26 years alive. Absolutely avoid this place until they sack the chef, absolute dog food

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Callum . 2024-06-18

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very prompt delivery & generous portions

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Janet . 2024-06-16

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Very good food and always onto time .

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Lee . 2024-06-03

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the sweet and sour Hong Kong king prawn was horrible, I have had the chicken before, it has a crispy batter. the prawns didn't and were awful. I binned it. it just looked unappealing and didn't taste too good either.

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Julie . 2024-05-27

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Food was delicious, delivered and missing prawn crackers. Rang up and told a lady that they didn’t come with my order even though I specifically paid for them (£3). She responds to this by saying she will ‘give me them next time’. Didn’t offer a refund and ended it at that.

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Alt Dan . 2024-05-27

MORE AT Google

Gorgeous food delivered (this time there was an error made with the sauce I ordered ) the wontons are the best

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Kerry . 2024-05-18

MORE AT Just Eat

Food quite greasy and bland. The sweet and sour pork balls were dry but the prawn and chicken were nice. The beef pineapple is to avoid. It was some very strong beef bits and pineapple floating into a weird jelly. We did not ate it and it sadly ended up in the bin. Good point : food was hot and fast delivery with a nice delivery guy.

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Emeline . 2024-05-14

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The food was delivered really early. The special curry I had with rice was delicious and piping hot. The chow mein my husband had was also very tasty. Again, we were not disappointed 😊

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Watts . 2024-05-12

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This is our go to Chinese, food is spot on, service quick, usually ready in 10/15 minutes so can’t complain at all.

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James Malloy . 2024-05-04

MORE AT Google

Good delivery timing but meal was average and overpriced. Not bad for a Tuesday night but had much better.

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Dan . 2024-04-30

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our food arrived earlier than advised. it was piping hot and very tasty. would definitely order from here again 😊

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Watts . 2024-04-27

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Excellent food and rapid delivery, would definitely recommend 😊

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Andrea . 2024-04-27

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food was excellent and hot on arrival. delicious curry sauce.

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William . 2024-04-23

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Food bland, ‘crispy beef’ not crispy at all but soggy and with a horrible texture. Cantonese chicken had no flavour, sauce was watery, only packed with onions & a few mushrooms. Really disappointed. Would not recommend!

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Laura Willison . 2024-03-29

MORE AT Google

Really dissatisfied and disappointed, chicken was chewy and lukewarm, most of the food was bland/tasteless, and I have payed nearly £50 pounds, expecting it to be nice if it was that expensive, tasted like it had been cooked yesterday and warmed up 👎🏼

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Owen . 2024-03-12

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Lovely food, highly recommended

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Joanna . 2024-03-02

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Gorgeous food! EVENTUALLY, I found a Chinese take away that do proper prawn crackers!

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Karen . 2024-02-25

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great food! enjoyed it a lot. knocked one star off because the curry didn’t get brought but no biggie.

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anna . 2024-02-18

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Lovely taste and good amount. 👍

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Qiyu . 2024-02-17

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Ordered for family meal on a Monday night, they were open, took the money, but then cancelled the order, and rang them to find out why, nobody answered, won't be ordering from again, very disappointed

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Jay King . 2024-02-12

MORE AT Google

Ordered 2 king prawn chow mein and got 1 prawn and and 5 bits of chicken 🐔 in one the other just had all chicken in not be go again 😑

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Michael . 2024-02-10

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just moved into the area. was looking for a nice Chinese. we have really enjoyed the quality of food and value for money. we recommend to anyone in the area.

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Samantha . 2024-01-20

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Lovely fresh tasty food. Good delivery time. Definitely order again would highly recommend

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Jacqueline . 2024-01-19

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Excellent sweet and sour Hong Kong style meals.

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peter . 2024-01-16

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The meal was delicious apart from the prawn crackers didn’t seem to have much taste but apart from that would definitely order again 👍👍👍👍

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Kevin . 2024-01-14

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Very tasty, fresh and speedy delivery Food was lovely and great delivery time Spot on!

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Bethany S . 2024-01-08

MORE AT Google

Quick delivery which was nice, but the chips were undercooked and the crispy beef in black bean had a lot of oil in the carton too

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Dan . 2024-01-07

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Ingredients were very salty and greasy , the black bean sauce on the chow mein was more like gravy with salty beans

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Simon . 2024-01-06

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Chinese sections of our order were lovely but the chips were a let down, looked better than they tasted (texture of undercooked oven chips). Out of town order so if you're local you may enjoy but not for me.

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Alex . 2024-01-04

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Very tasty, fresh and speedy delivery

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Catherine . 2024-01-01

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Food was lovely and great delivery time Spot on!

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Juliet . 2024-01-01

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Food was delicious! Pleasantly surprised when it arrived sooner than delivery estimate. Very happy customer!

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Jo . 2023-12-31

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Food was hot and delivered before the expected time

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Lorraine . 2023-12-24

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Bought salt and pepper chips but they came w no seasoning on ?

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Leanne . 2023-12-12

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As always tasty and delicious.

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Kathleen . 2023-12-10

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Absolutely fabulous food (as always) wouldn’t order Chinese food from anywhere

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Susan . 2023-12-09

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Absolutely disgusting never ever again I will get that , completely tasteless very undercooked, awful absolutely awful

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Jenna . 2023-12-08

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The worst Chinese we have ever had. Had high hopes from the reviews but the food was disgusting and old. Somehow everything was salty yet completely bland? Asked for no vegetable in the dishes, yet had vegetables in. Chips had clearly been sat out and were old, gravy non existent. Most of it went in the bin. Disgusting and a waste of £35.

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Lorna . 2023-12-05

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Not used this place for a while and pleased ive gone back to it,house special curry was way nicer than where ive been getting from,rekindled my love for the lotus.

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Stephen . 2023-12-05

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House special schezuan delicious

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Karen . 2023-11-21

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The duck was under cooked and the salad was all brown, the chinease munch box had no flavour and I did not get my refund!

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Leah . 2023-11-17

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Very quick delivery. Will use again.

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Mark . 2023-11-03

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Great takeaway, ordered 3 meals all of them were excellent. Reasonable price and didnt have to wait long so looking forward to trying more of the menu.

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Helen Wilkinson . 2023-11-02

MORE AT Google

Disgusting food gave it to my next door neighbour. He said it was terrible too. Now trying to find something I can eat. Can’t fault the driver he went above and beyond as I was out when he got here but he kept in touch

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Claire . 2023-10-28

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Food was nice but didn't match the description. Said 50-60mins delivery time, took 15 🤔

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Lee . 2023-10-26

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Food was lovely and delivery was super fast would definitely go again thanks

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Kevin . 2023-10-21

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Amazing food, always early or on time, food always piping hot, always take the skin off the duck for us and are always happy to accommodate any requests

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Leigh . 2023-10-17

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When u get a delivery the food is good. You are told 40mins. 85min you ring and on his way 85min will be another 20mins. Only 1 driver and I said that's not my fault. She said it wasn't hers then hung up on me..don't know if I'm getting it or not...

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Raymond Clark . 2023-09-30

MORE AT Google

Absolutely delicious food, delivered earlier than expected.

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Juliet . 2023-09-18

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Sadly not worth one star, would never order from here again

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Emma . 2023-09-17

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Fantastic food, hot tasty great portion size. Delivery was 40 minutes earlier than predicted too! Really nice delivery driver too - fully recommend this place

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Susan . 2023-09-02

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Amazing customer service really friendly. Great food that was highly seasoned and big portions for the price can’t recommend enough

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Naithan . 2023-08-30

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Gorgeous food and awesome service

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Lee . 2023-08-23

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Duck bones in food, chicken tough and batter overcooked and hard.

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Frank . 2023-08-19

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Great portion sizes arrived on time and hot 😊

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Chrissy . 2023-08-17

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Driver was fantastic, food however.. suspect. The egg fried rice was just boiled rice. The salt and pepper chips were disgusting.. like someone had hoyed salt on microwave chips, nee spice. Egg foo yung was half a portion at best.. howay guys!

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Kiki . 2023-08-14

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Fantastic, piping hot and delicious!

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Michelle . 2023-08-10

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10/10 best Chinese takeaway in Consett by far

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Owen . 2023-08-07

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Very poor service and poor quality food

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Christine . 2023-08-01

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Fast service as always. Unfortunately the spare ribs were in some kind of red watery liquid which leaked everywhere even though the box provided, it was not appealing or tasty. And no I didn't ring to complain! Shame the last few times it's been fine from there.

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Robert . 2023-07-30

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The food is always great, never had an issue

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Rebecca . 2023-07-29

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Food was tasteless, chips were awful quite burned I didn’t enjoy it at all

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Amy . 2023-07-23

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Lunch time special definitely worth the money

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Jackie Cousins . 2023-07-22

MORE AT Google

Delicious food and super quick delivery! Best Chinese in the area for sure!

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Jenna . 2023-07-21

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Delivered early and piping hot,great Chinese always use it.

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Ian . 2023-07-15

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The food was amazing. As proven by my waist size, takeaways are something I'm very experienced in eating, so I know good food when I eat it. This is the best Chinese in the area so far

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ben . 2023-07-14

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Amazing! Absolutely delicious food!

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Juliet . 2023-07-09

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Dont speak English on phone! Order came 20 minutes late and stone cold!

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Jon . 2023-07-08

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Best chow mein I’ve had in Consett, really good food and delivered quickly. First time here but I will be back!

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Lyndsey . 2023-07-06

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Food arrived about 15 minutes after I ordered it. Piping hot. Very fresh. Very tasty. Will definitely order again :)

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Brenda . 2023-06-27

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Absolutely delicious food, delivered earlier than expected. Our favourite takeaway. Highly recommended

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User . 2023-06-25

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Beautiful food in the main but prawn crackers tasted like they were made a week ago.

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Carolyn . 2023-06-24

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Absolutely delicious food, so fresh. Delivery was earlier than expected so fantastic service too. Our favourite takeaway by far. Highly recommended to all

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Susan . 2023-06-18

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I like, good service and tasty (nom nom)

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graeme . 2023-06-10

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This restaurant makes a lovely duck dish always cut nice and tastes great.

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Mark . 2023-06-06

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LOTUS HOUSE FOODS ARE OF A HOME MADE NATURE, MOST TAKE AWAY FOODS TODAY ARE OF A READY MADE VARIETY JUST HEATED UP, LOTUS FOODS SEEM LIKE THEY ARE MADE FROM SCATCH ON THE PREMISES

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Ian . 2023-06-06

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The meals for 2 people were big enough to feed 3 adults. Highly recommended.

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clive . 2023-06-02

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