L'Osteria in Southampton - Phone Number, Reservations, Reviews

Our first time and it will be our last. The prosciutto pizza was so thin and crispy and tasteless. The worse cheese I have ever tasted on pizza. Chili oil has no flavor. We asked for chili flake, but received some dried mini chili’s. Was about to ask for the pestle and mortar! Kids pizza was overly salted, and the ‘pizza bread’ was terrible. The tomato sauce on the Arrabbiata was bland - again tasteless… Peroni and Aperil Spritz as good.

The food & drinks are amazing. If you want to calibrate your birthday then it's well organised.

It is located inside the Westquay shopping centre, it has tables both inside and outside. The staff very kind and nice. I took the margherita pizza, good for being abroad and also very large. Advised!

Great salads, mains and drinks. One of the best Italian in town. Friendly and polite staff too. A glass of wine, a pint, a coke, a pizza, a salad and a rigatoni @ 60£.

Got seated towards back of restaurant and there was no acknowledgement,no offer of drinks and service. Tried to get waiters attention and told they can't take orders would need to get a server. However we waited further with no service. Had to walk out in the end leaving hungry and upset. Asked to speak to someone on the way out and she said she could take our order then but we weren't willing to wait anymore. Such a shame as this was one of our to go places and unfortunately won't recommend it or come back.

Perfect meeting place for parties, couples, friends, and families! Authentic food, convivial ambience, personable waiting staff & I absolutely love it for value for money, too!

Came to have dinner here Friday evening, usually when i have visited L’osteria it has always been great, however my visit today was the opposite. My friend ordered a hugo spritz which arrived to our table half full (picture below) After we ordered our food, we waited for our starter to come out; naturally you would assume a starter would come before mains however both our pizzas arrived before our starter which we thought was strange, so we asked if our starter could be brought out instead. The waitress or possibly food runner said we can let her know when we were finished with our starter so that she can then bring our mains back out; however, a different waitress or food runner then came out with our pizzas only a few minutes after when we were still eating our starter Whilst eating our food another waitress or food runner then came out with another order of my friends pizza, so in total we have had three lots of that pizza arrive. The waitress or food runner who arrived to our table to see my friend with her pizza already said “oh my f*cking god, i’m being told so many different things i am getting so pissed off, sorry.” After that we tried to enjoy our meals but from these multiple issues we felt the good atmosphere decline and lost our appetites. Despite this, Victoria our server was very nice and welcoming and our food tasted good as usual, but the service overall was not good.

My wife and I stopped by here for dinner and left disappointed. We ordered the chicken tikka pizza and tortellini. While the tortellini was good, the pizza could have been better. It was pretty bland and just really tasted like onions. The price was also fair for ordering a whole pizza, tortellini and drinks. It was nice that they split the pizza on 2 plates for my wife and I.

Closed by bailiff a few months ago and reopened recently so I came back to try. Food is still average, promoting quantity over quality. Service is average with people on the front door with very little to no skills to welcome customers making unfortunate comments to customers... The most annoying piece is the entitlement of charging 12.5% for service on your bill and demand payment as soon as the bills touches the table. Put the 12.5%, in addition to your margin, and let people to choose to come in base on the pricing list. I do not recommended and I will never return. Better for West Quay to close it and put a better quality restaurant.

Good to have it back open but poor service. Starters forgotten and we were forgotten, kept having to call staff over. Won't rush back!

Stopped in hoping for our usual at Italian restaurants. Lasagna for me and spaghetti Bolognese for my boyfriend. Literally nothing else in the menu sounded great. When we tried to order we were told they did not have the Bolognese. We took more time to look and finally settled on a pizza for him and calzone for me. We chose to be seated outside as the music inside was too loud. We're on a date, we want to communicate and not have to yell at eachother! Outside was kind of uncomfortable as well. Some of the people walking and hovering about made us feel uneasy. The food was not great. Definitely not worthy of the price point. Very dry crunchy dough. Just nothing extraordinary. The waiter was nice. My boyfriend did enjoy his desert.

Food is incredible, absolutely massive Italian style pizza at reasonable price. Drinks are more pricey but kind of what you’d expect. Very busy so definitely book!

Highly recommended, probably the best Italian pizza in Southampton

This place is gem. By far the best pizza I have eaten in a long time. The price is very reasonable and the pizzas are so large, easily feeds two. Great ambience, very well spaced and clean tables. Staff are very accommodating and not over bearing. Thank you very much, two very satisfied customers 😀

Just had a meal here tonight...I have a severe allergy. I am used to difficulties regarding eating out relating to this + have never ever written a review before.I feel a lot of restaurants have really embrassed + become so informative with their allergy i formaton now.Very disappointed with lack of allergy information available. Clearly none of the staff in the restaurant or the chef had any idea about allergies. I'm allergic to Lupin, although this is uncommon, it's still on the " declared" allergen list...the manager didn't even come over to have a conversation about it.The chef muddled it up with gluten , despite being informed + spelt out to him! Our lovely friendly, helpful waitress obviously had no training in this area either....she managed to source information herself though...a big thank you to her... The air conditioning unit was dripping water onto my husband + his food too... A little disappointing 😞

Celebrated our grandsons 18th - 8/8/24, we all enjoyed our amazing food, lovely, friendly staff, made a fuss of Zach, singing & bringing him dessert with candle and went above and beyond by also replacing my meal - free of charge ! When I'd mistakenly covered my meal in salt thinking it was parmesan. Would recommend to anyone.

Came back here after it opened again really looking forward to the food as me and my partner loved it before hand our server was rude to other managers making faces after being explained their reason for making decisions, I believe our server was the gm, then I didn’t like my pizza and I spoke to a manager (not our server) when she came to give us the bill and she was so condescending, bearing in mind we look the same age this woman was talking to me like I was a four year old saying you should of really said this before because what can I do now and other just quite frankly rude comments mostly speaking to my partner instead of me. Loved the food before hand and the service, not so much anymore the new managers are rude and cold wouldn’t recommend.

My first time at this restaurant people said it is expensive so was a bit apprehensive. Eldest has been a few times nd loves it my youngest daughter(9) is autistic/adhd nd only eats chips potato nd basmati rice i called to ask if I could bring some chips in from somewhere nd was told no problem at all. Got there greeted by a few staff nd sat down waiting for the others promptly asked if we wanted to order some drinks gave enough time to look at menus asked a few times food came out swiftly nice nd hot nd together so we weren't all eating separately. We tidied as we were eating so was easier to clear tables for my cousins 40th birthday cake to come out again brought napkins nd plates out for us nothing was too much trouble. Fantastic staff Fantastic food Fantastic restaurant nd to top if off Fantastic bill at the end. 👏👏👏 Will definitely be coming back many thanks to all concerned 9 very happy customers 🙂🙂🙂

They served my 12 month old baby wine in her pasta! Visited for my daughter's first birthday, we ordered the beef ragu from the children menu. There was no mention of wine in the food, until we got home and my baby was not feeling well. I look online and it stated that it had wine in the food. Why would you put this on a children's menu, not state it on the menu or mention it to the parents when ordering. Parents please check when ordering. They knew it was for a baby as she was the only child. I did phone to complain and at first they could not confirm if it had alcohol in, until they admitted it was the same as the adults with wine in. They did say they would take it of the menu, but I want to make parents aware.

After a nice evening in Southampton, we decided to come to L’Osteria after being unable to access the main shopping centre in the evening. (why would you close a shopping centre if there’s restaurants inside?) The spicy pizza was MASSIVE (twice the size of my head) and was delicious. Incredibly hot. VERY hot. The service was impeccable, the music is chilled and the view is nice - a great restaurant.

super sliw servica-waiting 1h for 2 pizza

We had to change the time of our booking and this was easy and the staff were very accommodating and polite. The meal was lovely and the staff friendly and efficient and the ambiance was lively with a great buzz. Thank you for an excellent evening

Amazing customer service with wonderful food.

Very nice food and good service, good portions price very reasonable. Sadly, they do not allow dogs inside and the seating outside is very limited, especially for tables of more than 2.

They have lost their alcohol license apparently “today we have just found out” and despite having a booking and my contact information they decided not to get in contact throughout the day to inform me of this but instead to tell us at the door upon arrival leaving us with little choice but to dine there. Food was as good as always but was not the evening we were looking for and we would have gone elsewhere if we were pre-warned.

This place has quickly become a firm favourite and always pop in whether it’s to sit down and eat or grab a takeaway pizza. Service is always class and food tasty. As a regular, I would recommend to most

Booked a table and got there but they haven’t paid their rent so they closed it down lol

I went here with 3 friends for lunch and I got the ORECCHIETTE DI MANZO AL LIMONE (the white pasta pic) and the pasta tasted good but the beef tasted a little bit off. The portion of the pasta dishes is kinda bad so I recommend getting the pizza cause they’re pretty big and the same price as the pasta.

Cancelled my booking reservation with minimal time to change restaurant.

Such a lovely evening. Great food. Great service

Really lovely service, if you ever meet “Henry” in the bar, you’re in for a great time. He prioritises what you want and is so lovely, genuinely good vibes! Henry was so chatty and lovely and starting our evening at the bar was so nice. Food service was quick and great portions. Lovely staff too:-) would recommend

Had lunch at this restaurant yesterday. I ordered the Salad Nicoise. The ingredient were all there but instead of a light dressing it had been smothered in mayonnaise which I doubt was homemade. I ate it but didn’t enjoy it as it was cloying. I did inform the waiter who came to clear our table. I was recompensed £2+. I doubt I’ll eat there again.

Went last week with extended family and had a great time. Staff were all lovely, really helpful and attentive. The food is good, the garlic butter for the dough balls was amazing, the pizzas are huge and you can get half and half which is great. I went rogue and got the half chicken Tikka pizza but this was a mistake, didn't really taste of chicken Tikka at all, was a bit plain and boring. The BBQ chicken was nice. Overall it's worth a visit but don't expect amazing Italian pizzas, they are good but not great.

Would give 0 stars for service if possible. Ordered bolognaise, they didn’t have it. Ok sure, ordered a simple tomato pasta and added mozzarella (for £4) they put on pizza cheese? I got it changed for them to just add mozzarella on top rather than remaking. Probably didn’t help staff were incredibly inattentive and didn’t seem to have time for me.

Service was very rushed, got multiple things wrong or didn’t ask, waited a very long time to be served. Food itself was good just service was very poor.

The food is excellent. This is a very popular city restaurant. Large seating capacity and gets very busy. Once the orders were placed it was a speedy service. Friendly and helpful staff. Lighting was low-key, so much so we had to use phone torches to read the menu. We also asked for more t-lights on our table so we could see our meals. Overall, it was a good choice.

A truly Italian good, great service

Lovely restaurant, clean, good customer service and the food is lovely

Really nice food and drink which came out at a good time. Food was delicious and had great service by Dobrota!

Splendid place to satisfy the pizza cravings. The pies are massive and delicious. The environment is really warm and welcoming. The service is great too.

Very nice and able to takeaway what we couldn't finish.

The pizza and service are amazing, one pizza is easily enough for two people. Pasta was a little weak.

It was a restaurant recommended by a friend who was local to the area. The restaurant overlooks the old stone city wall and with a window table has a lovely view from the first floor. Our order was taken by a lovely waitress called Amalia whose table service was 100% satisfaction also serving was Shae who also provided good customer service. The food was lovely and there was not a long wait for it to arrive. I would definitely recommend L'Osteria as a nice place for a meal and candles are put up on the shelves as well as on the tables giving it a nice romantic touch. Also as amazing as it seems you get Italian lessons through a speaker 🔊 inviting you to repeat what has been said how it has been said in the washrooms (toilets) which are very clean. So on my weekend trip from London to Southampton I must say that I enjoyed eating at L'Osteria more than any other restaurant.

We went here on Saturday 23rd of March, and I had a Spaghetti Carbonara which I enjoyed, The Service was very quick despite being very busy, staff were friendly, food portions were large and really tasty.

First time in town for YEARS,but loved our lunch

Can’t get enough of L’Osteria. The food and drinks are delicious. The pizzas are big and great tasting. The pastas are amazing too.

My 3rd time coming here, brilliant everytime. The hosts are very friendly, food came out very quick and our host Azucena was very welcoming and made the whole experience amazing. Definitely will be coming back

Fantastic Pizzeria. Every slice is fuil of flavour and the staff are only too pleased to help. The pizza is HUGE !! Really Good value - we go to L'Osteria everytime we go to Southampton (which is every 6 weeks) - just wish they were a chain all over UK, not just in Europe - they would be fantastic in London!

I can't have better things to say about my dinning experience here, the food was AMAZING, staff was friendly, accommodating and the atmosphere was lovely, I've wanted to go here for a while, nor sure why I haven't gone sooner. Will definitely go back for more!

Biggest and best pizza and calzone . Great taste good service and good value

Absolutely outstanding pizza experience! The pizza here is simply divine – every slice bursts with flavor and is cooked to perfection. Whether you're a fan of classic Margherita or adventurous toppings, they've got something for everyone. The staff are friendly and attentive, making sure your dining experience is top-notch. If you're a pizza lover, this place is an absolute must-visit.

Awesome Pizza and nice selection of wine The crew are so nice too 😁😁😁😁

Pizza bigger than the plate. A feast beholds

Went here today about 3.30pm, there were two other tables occupied. We asked to be seated in a booth to which the surly waitress replied booths were only for five or more people. I could understand this if the restaurant was busy but it wasn't and we have been here many a time as a couple and been seated in a booth. So we left and went to Zizi's a couple of doors down and spent £120. After our meal we had to walk back past and saw two booths with only two people in each. We will not return here, shame as we have been here many times before and enjoyed our meals, however surly waitress's I can not be bothered with.

It was my Daughters 13th Birthday & the staff were fantastic. Made her feel really special. Food was excellent & atmosphere was very good. Will definitely go back soon. Thank you so much 😁

It's a standard chain restaurant with average prices but terrible food. Wont be seeking out another in a hurry. A low point was the fennel sausage pasta. It had almost no flavour and the meat hadn't been drained off so it oozed grey meat water over the entire dish leaving a meaty sludge in the bottom of the bowl, a truly repulsive way to spend £14.

Food was very nice, the pizzas are huge! Good value too. Quite dark inside & had run out of a few items. Service was lovely .

Fantastic place for a meal. The pizzas are very big and filling. The pastas are good too. Also enjoy the tiramisu and aperol spritz.

The most delicious Valentine's Day ever, delicious pizza 🍕, gnocchi with seafood, pasta with bacon, very nice service, Italian coffee, a place to visit regularly 😍😍😍

Very friendly and efficient service, amazing atmosphere and great value for money! Highly recommend this restaurant!

Great food and i loved the atmosphere of the place. Will defintely go again

Ordered the seafood pizza, the base was OK but the topping was missing, 1 little piece of squid and 1 prawn, rubbish, real poor value. Wouldn't bother with going again. Avoid unless you like being ripped off.

Delicious pizzas, huge in size so definitely good to share making it pretty affordable. Nice big restaurant with plenty of takes and an upstairs.

Beautiful food Reasonable prices Better than pizza express Highly recommend

Excellent meal with friends and friendly staff.

Pizza straight from Italy,well nearly.. a delicious feast .

Incredible pizzas, always good service. A regular happy customer

Amalia was so wonderful serving my work table , was very smiley and kind we had an amazing time all because of her!

Lovely service, amazing and very tasty food that is reasonably priced. The closest you will get to authentic Italian quality in Southampton.

pretty good and cheap pizza place, you can get a massive pizza (bigger than the plate) for around £12. i reccomend the spicy sausage pizza, it's really good, and you can also ask for extra tomato sauce in a bowl to dip it in trust me it'll make it really good. if you can't finish it all they give you a box to take it home. the only con is this is a very busy place especially during the summer towards the end of the week so it can be a loud place

I had lunch here and it was fine. The pizzas are massive but mostly it's just really doughy, soggy bread. If they could get the bases right it would be more or less perfect.

Best place for Italian food , booked your table in advance

We came for a celebratory Birthday lunch for our 13 year old. First time we’ve been here, was recommended by friends. The welcome was warm and friendly, service excellent and food outstanding. We had one family member with multiple allergies which were catered for without any compromise on taste or flavour. The restaurant was vibrant and busy, which was a really fun atmosphere. Tables spaced really nicely so nothing felt cramped. Loved being able to see the food being prepared too - everything was immaculately clean and well run. THE most delicious pizza and a fun sing along with everyone for our son’s birthday. Thank you for a lovely time - we’ll be back again soon! 💚

I come here so often and always, always get sat in such awkward places. Either right next to the kitchen where I can’t hear my friend talk or in the most cramped place, but the food is amazing

We booked for a birthday lunch. There was 4 of us, and we ordered 3 pizzas, 1 calzone, 3 soft drinks & 1 Cocktail. Everything was cooked beautifully, pizzas enormous as always. My Cocktail was delicious & quite strong. We couldn't finish it all, and were offered doggy bags which we happily accepted. Service was quick, and well natured. Cost was under £80, so quite reasonable considering the quality of food. Overall, a happy experience & we will certainly book again.

I came for a meal with 5 of my friends to celebrate my Birthday. We had booked a table with it being a Saturday night we knew it would be busy and hen we arrived we were seated promptly. I believe we were served by Azucena and she was amazing, always making sure we were okay and had everything we needed! We had a cake with us and she made sure it was brought out for us once we had finshed. Would highly recommend!!!

I ate at your restaurant on Wednesday 3rd January and when while eating I found a long hair in my food I was told by the supervisor that none of her kitchen staff had long hair and she upset me so much that I was in tears! I was disgusted by her attitude and having previously visited here several times and been happy this was a horrible experience

Delicious giant pizza with really good wine. Have visited a couple of times now and both times the food and service have been great. Strong recommend.

Didn't book table but didn't have to wait at all food arrived quickly but lasagne wasn't available

We decided to come here for a New Year’s Day meal. The restaurant looked lovely inside and out but we were highly disappointed when it came to the food and service. Larger groups of people who came in after us were served before us (there were only two of us). We asked for water when served our drinks and didn’t get this until after our food. I had to ask where the food was after an hour of being there, to which the waitress didn’t even come to our table, she made me speak in a loud voice across the restaurant. When the food came, it looked like a meal you would get from the canteen at school (we both had pasta) and it did not look like a meal which had taken an hour to cook. Not only this, no one came over to ask us how our meal was. The service charge was automatically applied even though this was not somewhere where I would apply a service charge. Terrible would be a generous review for this restaurant.

This is boil in the bag Italian. Servers are rude, the food is absolutely bang average. I think I counted 3 tiny pieces of calamari and 5 miniscule prawns on my 'marinara pizza'. A frozen seafood mix dotted on a huge pizza was absolutely not worth it. The carbonara was just hot dry stodge. We had a terrible experience a few years ago, thought we'd give it another chance. Not to mention the 12.5% services charge for inadequate service. No one even checked our table. We'll never come back.

Used to like coming here. When we make a biannual visit from Devon we choose to book this restaurant.. Normally, the pizzas are delicious. My wife and I shared the sharing pizza. She hates anchovies, and I love them, so I asked for half the pizza to be used for all of them. 4 half anchovies turned up. The waitress said there would have been two halves on each side, i.e. 2 per pizza 1 each. The rest of the pizza was equally sparse. My daughters pasta wouldn't feed a child. Very, very sad. Could go on with more. Just to say that it was such a bad experience I feel the need to warn others.

Awesome place pizzas are huge and all in all a very reasonable cost for somewhere to eat. Staff were first class to us and I tipped them even though the service charge is included in the bill.

Delicious food and very good service!

Great food, reasonably priced and fast helpful staff

Pizzas are a hit and massive Very kid friendly

Food was delicious, Pizza’s are huge, almost too big and certainly too big for the plate! Service let this place down. We arrived and were shown to our table, where they squeezed 7 of us onto a table of 6. We were waiting for 1 more person but no one came over to take our drinks order, nor were we advised of the items they’d ran out of when we were seated. This meant when we came to order, of course some of the things we wanted were out of stock (vegan cheese & lasagna). Eventually someone took our order but we had to flag her down. Drinks & food arrived swiftly, no follow up and barely an offer of Parmesan & black pepper. We also sat with dirty plates in front of us for 20 minutes+. It all seemed a bit manic staff wise - maybe they were short of staff but it didn’t feel smooth. Everything had to be asked for/followed up. It just felt quite difficult. I’d return for food but be wary of the service.

Always my fav place to go for delicious pasta. The carbonara is amaaazing we always order it! The ambience is great too with candle lights and latin inspired music playing (Gypsy Kings and some Shakira- although would appreciate some italian music like opera or well known pieces since it is an italian restaurant) The service is always fantastic too- quick and efficient and very friendly staff! 10/10 recommend

Awful meal, two out of the three main meals ordered were returned without eating. Brown unflavoured mince with spaghetti dumped on top DOES NOT constitute a Ragu Bolognese . Before the starters were finished without a word from waiting staff the mains were shoved under our noses. What was intended as a celebration meal with my two daughters was a total disaster.

Great food. Reasonably priced. Staff are really friendly. It is very noisy however, so just go for the food!

Can't believe the size of the pizzas for less than £13, very good food at even better value. Lovely staff, enjoyed watching the kitchen.

Une très bonne adresse où vous découvrirai des pizzas magnifiques. Le cadres est chaleureux et le service rapide. Un bon moment passé à cette adresse.

Had to preorder food as a largish party, which we did in plenty of time. Despite this when we arrived, we were told that they had run out of lasagne which three of us had ordered. What was the point of the preorder? Very disappointed

Food was dry atmosphere was rubbish felt like we were rushed out as people waiting to get in we would have ordered more if u didn’t keep rushing us along

We ended up here as Carluccios was closed. Very luke warm welcome, when we sat down at the bar I was ‘told off’ by a rude passing waitress for putting my coat on a chair whilst sitting at the bar. Our meals consisted of : one huge pizza with nicely cooked base but only five pieces of pepperoni on top, a vegetable risotto with no identifiable vegetables just tiny little specks of colour (like a stock cube). Both dishes were far too salty, basically just a plate of dough and a bowl of rice. The music was so loud we couldn’t have a conversation. Please don’t waste your hard earned money in this place - there are much better places to eat out!!!

Slow service. Pizzas came at different times. Polish waitress rude and kept speaking polish to her staff and guests which is rude. Pizza is soggy and cheese tastes cheap . Not worth it.

We booked for a birthday at 6pm. We were kept waiting for our table having to ask 15 minutes later if it was ready as we think we were forgotten . Waitress didn’t write down our food order and so I asked why, she replied it was easier to remember than write down. Our order came, 1 meal was totally wrong so I had to wait for it whilst the others ate their pizzas. There was no acknowledgment of the birthday and we all felt rather deflated so after drinks and meal ( 50mins after sitting ) we asked for the bill. It was at that point that we were asked if we were prepared to also give the table back as they were busy! We agreed reluctantly as we didn’t want to make a fuss and the bill came with the usual service charge on although there was actually no service given of any quality to us. As we were on a celebration I decided no to make a fuss and paid the bill including the service charge when the service was shocking and we left. The food was ok but we can get the same elsewhere with at least some decent service. We won’t be returning.

Amazing pizza was full of flavour and the doughballs were very nice as well the drinks I had were really nice also Me and My 8 friends all enjoyed are meal this evening and will happily come again Staff were super friendly and had no problems with communicating with them with we had an issue and the staff were so happy to help 10/10 would recommend Amazing job L'Osteria

Nice food excellent waitress , loved the salad and pasta ,the style of pizza not to my liking ,

So glad my wife chose here for dinner the food was amazing and the staff were brilliant, the pizza I had was huge and one pizza is enough for two people at least. Will definitely be coming here again when we are next in Southampton