Based on 104 opinions finded in 1 websites

Based on 104 opinions finded in 1 websites
Nº 751 in 889 in Scarborough
Nº 20 of 21 Italian in Scarborough
Opinions
Cold coffees at £4.50 a shot and tea room pastries at £4.95 . Toasted sandwiches like rubber. Get a grip your in Filey not London
bc49 . 2021-09-17
MORE AT TripAdvisor
Not eaten dinner or lunch here, but breakfast was very nice. Friendly place, not dog friendly. The evening menu looked good
paulabee . 2019-09-12
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After a so called renovation and turnaround over winter, this place is a huge disappointment - a lot worse than before. First, there has been a change of ingredient supplier. Whereas before the food was freshly prepared using fresh ingredients, this is no longer the case. I saw the chef - who also seems out of his depth (eg why should customers wait an hour for a takeaway pizza when there is but a handful of customers in the restaurant) retrieve a bag of supermarket mozzarella from the fridge. Second, just to take the example of a pizza, the lack of preparation and attention to detail is again relevant. Third, pricing - I do think it’s expensive for what you get. Finally and probably most importantly, actually it feels inside like nobody really knows what they are doing or cares that much. I doubt the chef or staff have been fully trained. It’s all a bit gung-ho. I was going to suggest they offer a delivery service because that would be a great service for families who arrive late (check in is late as well in comparison to other operators) but actually I’d suggest patrons use another pizza provider until this place sorts itself out.
Theodorethrudd . 2018-06-30
MORE AT TripAdvisor
A Restaurant in a nice little holiday bay, a real proper wood fired oven fitted and fresh tasty food...what could go wrong you may ask? Everything! Very poor layout of restaurant, young untrained staff and a chef that doesn't know the difference between a roast tomato and a baked tomato. We got 4 pizzas to take out and they were raw on one side and burnt on other, some raw cherry tomatoes thrown on top making everything watery. They where supposed to be oven roasted and when I phoned to complain I felt like I was talking to a dummy... apparently that's how you roast tomatoes, just by throwing them on top of the pizza!! I would never step foot on this place again! Overpriced, clueless and an offence to everyone that really knows what Italian food should look and taste like!!
champ2004 . 2018-06-09
MORE AT TripAdvisor
Lovely Italian set within the Bay at Filey, an attractive holiday village we’ve visited several times as an extended family group. You don’t have to be on holiday or staying at the Bay to enjoy the great pizzas and pasta dishes here though. Went for a calzone this visit and was not disappointed! All starters delicious too and very good value for the quality of the food. You’d go quite a long way to find such authentic and tasty pizzas on the North Yorkshire coast, in my opinion. Definitely recommended and will hopefully be revisiting soon myself!
lisaschu2018 . 2018-05-17
MORE AT TripAdvisor
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4989 Opinions
Weirdest dining experience of my life, got there at half 8 and ordered the three course meal with my wife. The first bit was ok, I got a starter after about 20 mins, but then us and basically the whole room we were in was just ignored for an hour. No taking away dirty plates, no asking if you want drinks. Some lady kept walking around setting up tables for the next day whilst ignoring her current customers. The kitchen staff just stood talking and on their phones. Finally got our main just after half nine by chasing it down, never got our dessert. No apology, acted like they were doing us a favour by not charging for the dessert. As I say just odd, I've never been in a restaurant before which seemed to care so little about it's customers.
2422 Opinions
I reviewed the wrong restaurant (Bella Italia Uxbridge) and it was extremely disappointing. I gave it 1 star and left it on this profile for nearly a year; I am sorry:) This restaurant apparently has nothing to do with it, so i am truly sorry for the misunderstanding! I'll come and visit you and leave a proper review for you guys:)