Based on 1.425 opinions finded in 3 websites
Based on 1.425 opinions finded in 3 websites
Nº 720 in 810 in Richmond upon Thames
Nº 22 of 24 Pizza & Pasta in Richmond upon Thames
Opinions
Do not order from here! The sad thing is not many people look at reviews here before ordering on sites such as Deliveroo, Just Eat and others. I ordered food from them via Deliveroo and it didn't turn up they still charged me over £25. They said they tried to call, they didn't. They said they delivered it, they didn't. I tried to call them and the number doesn't work. I looked up London Pizza Experts under companies house and it appears they don't have a licence. The company dissolved at the end of 2022. They are not running legally.
Philip . 2023-03-05
MORE AT Google
Food never came, don’t order from here. They accept the order and keep extending the expected time without letting you cancel. Waste of time don’t bother
sophie lake . 2022-01-26
MORE AT Google
DO NOT EVER ORDER FROM HERE, accepted my order over 3 hours ago on Just eat and the food is not here, they are so unprofessional and not even answering phone now
Satpal Singh . 2021-12-16
MORE AT Google
Will never order from here again. Over 1.5 hours wait for a delivery on a Sunday night at 10pm (not exactly peak) for a delivery that was estimate 15-35 mins. Cold pizza. Tasted like a frozen supermarket pizza.
Sara Inglis . 2021-06-28
MORE AT Google
The first time my order took 3 hours to arrive and they blocked my number in the process and the second it never came and they charged me £31 pounds and claimed it arrived ?? Place is a joke I've alerted the police steer clear !!!
Louis . 2021-04-23
MORE AT TripAdvisor
Can't deliver 0.3 miles according to their app 😂
Mark Young . 2020-12-06
MORE AT Google
New ownership! Great little pizza place. Friendly staff and the pizzas are great! Definitely the best option in the area
William Evans . 2020-10-11
MORE AT Google
Great one week, trash the next. I put this down to varying degrees of freshness of the ingredients. You can tell the difference between a day old tomato and a 3 day old tomato and getting 3 day old tomatoes on a pizza these days is dissapointing
James K . 2019-07-25
MORE AT TripAdvisor
Food OK from number of customer phone calls wanting take out deliveries. This does cause a bit of delay if you want a quick donor kebab after coming from a nearby pub. Counter service slow because guy taking delivery phone calls at the counter rather than serving.
Ian McQuoid . 2019-06-07
MORE AT Google
I have placed three orders for lamb kebabs to be delivered. The prices are a bit above average and the waiting times could be better. The quality has been varied but the most recent was the best. Better consistency would improve the rating.
Henry_Jermyn . 2019-04-02
MORE AT TripAdvisor
Wonderful place! I love the fact that it’s open till late, the man who served me was very polite and got everything right! The pizza was delicious! I order from here at least once a week and every time I haven’t been disappointed with the service/food delivered!
Bobby Vasilev . 2018-12-10
MORE AT Google
I ordered the 15 inch double deal. I didn't get the garlic bread or wedges or the stuffed crust I'd paid for. When I told the delivery man he said I was wrong and to call the shop if there was an issue. Have tried calling five times and no one picks up. Have emailed the shop explaining the order was wrong and I want the rest of my food delivered or a refund but have heard nothing back. Will not be ordering from them again - unfortunate as the pizza is actually really nice!
missbotinky . 2018-12-02
MORE AT Google
They new management and they all new people, nice people good customer service food wise good quality
Alex Aleksandr . 2018-11-07
MORE AT Google
Disposable rude staff serving low quality food, there is a way better quality & friendly late night joint nearby. Avoid at all costs
davomate1234 . 2018-10-02
MORE AT TripAdvisor
Awful! Not many toppings, pizza late delivery and not very hot. The worst thing is their Italian parma ham and rocket pizza had no parma ham or rocket! See picture! Don't bother complaining as no one there listens or cares. Seems the new management is just as bad.
Brian Merritt . 2018-09-01
MORE AT Google
SUPERB! I strongly Recommend.. .
Reem Kanjoya . 2018-08-29
MORE AT Google
Ordered over the phone for collection left me waiting outside for 1 hour and still got our order wrong!!!!
Vanessa Ball . 2018-08-23
MORE AT Google
Ordered your new kebab today along with our usual pizza and the food was delicious.The new owner has definatly made a big improvement and the shop is looking very new and fresh will most definatly be back again!!!
Simone Layw . 2018-08-11
MORE AT Google
They were open late and we had limited options after our delayed flight so we were happy to get anything at all. It was OK fine pizza, not terrible but nothing to write home about.
Stephanie S . 2018-06-06
MORE AT TripAdvisor
Filth.. Pure filth! Pizza came in 10 mins it was raw the whole lot! When i complained to the manager he hung up on me.. And when i said i would be reporting them to health and safety he demanded i threw the pizza away!! Disgusting! Also 2 am delivery i got asked to collect my pizza from the car?!? Dodgy!! Im defiantly punching throats.
Moe88 TREAT . 2017-12-15
MORE AT Google
Excellent service, and the best pizza in Kingston
Ishfaqaziz Rasooli . 2017-11-20
MORE AT Google
Is not exactly how they describe the food on the menu.
Marius . 2017-08-26
MORE AT Google
Food is always so good from here and the delivery is always on time. Very kind people too.
Melodi . 2017-07-04
MORE AT Just Eat
The pizza arrived early! Great! It was delicious. Only minus the base and crust weren't crispy but very soft
Claudia . 2017-07-01
MORE AT Just Eat
lovely food but pizza was a little over cooked for my liking.and tiny lasagne for the price but execilant tasting food
david . 2017-06-06
MORE AT Just Eat
The pizza was butters still, I asked for bacon they gave me some next Btec round pepperoni 'bacon' are u having me on
George . 2017-05-31
MORE AT Just Eat
Size of the pizzas a bit small for the price given
Mohamed . 2017-05-23
MORE AT Just Eat
food was incredible and amazing timing, we were still out when food arrived but asked the delivery driver to leave the food in front of the door, we were repeatedly offered to get the food sent back and have a new fresh pizza made when we had to postpone our delivery, everything was amazing.
Alexandra . 2017-05-20
MORE AT Just Eat
If I could give zero I would Over delivery time Called the restaurant they hung up after terrible customer service. Chicken strippers soggy WRIONG PIZZA Garlic bread was burnt Everything was stale Garlic sauce was sour like it was off. Don't order from here. Can't believe I was even charged for this.
Jodie . 2017-05-18
MORE AT Just Eat
There was a mistake in my details but was easily sorted by their team, recommended.
Phoebe . 2017-05-16
MORE AT Just Eat
Chips a little undercooked but the rest of the food was great.
Shelley-Marie . 2017-05-13
MORE AT Just Eat
I ordered a chicken pizza and there was hardly any chicken on the pizza
Dave . 2017-05-12
MORE AT Just Eat
Food was very nice and really good value for money. All the food was tasty. The favourite was the garlic pizza bread which everyone loved. It came dead on the time they said it would. The delivery man was very nice, said hello to my little boy and wished us a good day. Very pleased, the whole family enjoyed the meal.
Alice . 2017-05-08
MORE AT Just Eat
We waited an hour for our food to be delivered. We only ordered two small pizzas so it wasn't like we had ordered loads. The food was nice though, just a shame about waiting so long.
Corina . 2017-05-08
MORE AT Just Eat
Great service as i was staying at a hotel. No problems with delivery will come again
Damien . 2017-05-03
MORE AT Just Eat
The chicken nuggets were awful and not edible.
Cara . 2017-04-24
MORE AT Just Eat
The food seems old. It didn't seem freshly made. Usually it does.
Satnam . 2017-04-19
MORE AT Just Eat
Great pizza delivered on time as usual!
Ionut . 2017-04-12
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Great pizza delivered on time as usual!
Ionut . 2017-04-12
MORE AT Just Eat
Excellent food, best fresh pizzas, great chips to go with it. Service to door with a smile 😁
Mr . 2017-04-06
MORE AT Just Eat
Rather expensive for what it was (have paid £6 collection for this before) but tasty all the same and I guess a premium for 3am delivery.
Rebecca . 2017-04-04
MORE AT Just Eat
Awesome! My go-to late night place!
Kelly . 2017-03-28
MORE AT Just Eat
Hot , Tasty , on time .. Just perfect
Basera . 2017-03-28
MORE AT Just Eat
They were very busy yet still managed to get to my order in good time ! and made me a special pizza just for the wait!!! (which i didn't mind purely because it was 5 minutes more!) been ordering for a while from these guys they are kind hardworking and most of all good pizza!!
Jalil . 2017-03-28
MORE AT Just Eat
Great food, great service, will defo get again
GREECE . 2017-03-25
MORE AT Just Eat
Very generous with portions and quality is great!
Stuart . 2017-03-25
MORE AT Just Eat
Good food forgot 1 order but they will compensate on next order
MArk . 2017-03-25
MORE AT Just Eat
Practically unbeatable prices. Good Pizza can sometimes be hard to find, but here it is flavoursome and you get loads of it! No issues at all. Also tried the cheap burgers and onion rings, good size and good taste. Overall its great
swich . 2017-03-25
MORE AT Just Eat
Quick delivery, Nice service and well on time
Gracie . 2017-03-24
MORE AT Just Eat
Fresh food. Fresh basel and rocket.
Deam . 2017-03-24
MORE AT Just Eat
Good. Very very quick delivery. 5*****
Deana . 2017-03-24
MORE AT Just Eat
You will understand why 5* when you order. Pizza is amazing, delivered fast and hot. Never any issues. Thanks again guys!
Blue . 2017-03-23
MORE AT Just Eat
Super fresh pizza ingredients and fast delivery. Ice cream desserts are really substantial and come in glass cups! Triolese pizza is amazing especially after adding bacon.
Mat . 2017-03-22
MORE AT Just Eat
Tried the Pizza last night.. I wasn't disappointed. Their pizza garlic bread is highly addictive. Loads of cheesy luscious garlicness. I am hooked.. My waistline is not winning lol
Sony . 2017-03-22
MORE AT Just Eat
Garlic bread pizza is my all time favourite.. I am addicted!! Their pizzas are consistently good, and for me delivery is always very quick. Lovely delivery drivers too... Would highly recommend!!
mand . 2017-03-22
MORE AT Just Eat
Always very quick to deliver.. Pizzas are very tasty... They forgot my coke but the driver delivered it a few mins later. The delivery drivers are always great!
Sunjay . 2017-03-22
MORE AT Just Eat
They promised 45 minutes, and turned up within 20. Good pizza, and side dishes.
nicola . 2017-03-20
MORE AT Just Eat
Well cooked pizza, and it was cut perfectly. It was yummy. Would recommend this 100 place %
Satnam . 2017-03-17
MORE AT Just Eat
Great apart from wedges not cooked properly will order again
Kirstie . 2017-03-16
MORE AT Just Eat
Great apart from wedges not cooked properly will order again
kirstie . 2017-03-16
MORE AT Just Eat
Well cooked pizza, and it was cut perfectly. It was yummy. Would recommend this 100 place %
Satnam . 2017-03-16
MORE AT Just Eat
Garlic bread was nice. That's about it...
Kirsty . 2017-03-12
MORE AT Just Eat
Garlic bread was nice. That's about it...
Kirsty . 2017-03-12
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Pizza is lovely as always. However the delivery was flawed. The driver couldn't find the address which of course is fine. However rather than call to ask for direction (again, totally fine too), he decided to call and argue with me about not writing the address correctly despite my telling him there is no other way to write the address. When he eventually did arrive he decided to argue with me some more before I decided to just close the door. Shame as the pizza really is very good.
Deepesh . 2017-03-09
MORE AT Just Eat
Pizza is lovely as always. However the delivery was flawed. The driver couldn't find the address which of course is fine. However rather than call to ask for direction (again, totally fine too), he decided to call and argue with me about not writing the address correctly despite my telling him there is no other way to write the address. When he eventually did arrive he decided to argue with me some more before I decided to just close the door. Shame as the pizza really is very good.
Deepesh . 2017-03-09
MORE AT Just Eat
My first time I used the app and first time ordering from London pizza experts. Both = fab!
Linda . 2017-03-07
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My first time I used the app and first time ordering from London pizza experts. Both = fab!
Linda . 2017-03-07
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This was the most ridiculous service ever. I waited for almost 3 hours for my pizza! I called them twice and was both times told the driver would leave within 5 minutes. Nothing happened. When the pizza finally came it was cold. Never again!
Christina . 2017-03-06
MORE AT Just Eat
Ordered our pizza at 8.30pm, delivery time was 45-60 minutes. We did not receive our pizza until 11.30pm (!!!!) even though we rang twice. Offered a free pizza or sides which did not happen, given a bottle of coke. Also said on the phone we would get a free pizza with our next order but given this level of service there's no evidence that will happen. Not that we'll ever want to use them again. They do make tasty pizza but when it's been sitting in the box for 2 hours waiting to be delivered it's not nice any more
Alex . 2017-03-05
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AVOID!! Food sent the the totally wrong address and arrived completely cold. The member of staff at the restaurant couldn't care less. No offer of a refund or discount. Couldn't have been worse!!
Jack . 2017-03-04
MORE AT Just Eat
This was the most ridiculous service ever. I waited for almost 3 hours for my pizza! I called them twice and was both times told the driver would leave within 5 minutes. Nothing happened. When the pizza finally came it was cold. Never again!
Christina . 2017-03-04
MORE AT Just Eat
Ordered our pizza at 8.30pm, delivery time was 45-60 minutes. We did not receive our pizza until 11.30pm (!!!!) even though we rang twice. Offered a free pizza or sides which did not happen, given a bottle of coke. Also said on the phone we would get a free pizza with our next order but given this level of service there's no evidence that will happen. Not that we'll ever want to use them again. They do make tasty pizza but when it's been sitting in the box for 2 hours waiting to be delivered it's not nice any more
Alex . 2017-03-04
MORE AT Just Eat
AVOID!! Food sent the the totally wrong address and arrived completely cold. The member of staff at the restaurant couldn't care less. No offer of a refund or discount. Couldn't have been worse!!
Jack . 2017-03-04
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Received the wrong pizza, it didn't have rocket and had chicken added. By the time I received it, it was cold. Although it was tasty, the temperature of the food, and incorrect order, really wasn't acceptable.
Alette . 2017-03-02
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Received the wrong pizza, it didn't have rocket and had chicken added. By the time I received it, it was cold. Although it was tasty, the temperature of the food, and incorrect order, really wasn't acceptable.
Alette . 2017-03-01
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The best take away pizza I have ever had, came in 20 minutes which was an hour earlier than predicted and was delivered by the most polite fella ever! Will be ordering from here many times
Jason . 2017-02-25
MORE AT Just Eat
The best take away pizza I have ever had, came in 20 minutes which was an hour earlier than predicted and was delivered by the most polite fella ever! Will be ordering from here many times
Jason . 2017-02-25
MORE AT Just Eat
The pizza and sides were hottt, well cooked and cut. Big ups to the driver for always coming early. 👌🏼
Satnam . 2017-02-22
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Over salted pizzas with a lump of cheese melted over the Peperoni instead of Peperoni 'Topping' on the pizza and tiny cubes of chicken. Not impressed
Amy . 2017-02-20
MORE AT Just Eat
The food was good as usual, but i always look forward to seeing the driver, he is always cheerful and top class. Give the guy a raise!
Satnam . 2017-02-16
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Happy order; delivery was within the time advised. There was a bit of delay which was understandable due to Saturday p.m. Quality/Temperature of food was good! :-)
Ben . 2017-02-11
MORE AT Just Eat
Erm most of my order was missing and when I mentioned this I was told to wait 20-35 mins. I then received a call saying the store had closed and that I'd have to wait till tomorrow for the rest of my order because the store had closed. Will not be ordering again
Elise . 2017-02-09
MORE AT Just Eat
brilliant tasting pizzas lovely.slices was a bit thin.only thing they can improve on is the offer as too many garlic bread it would be nice to have a choice of 2 side orders.
David . 2017-02-03
MORE AT Just Eat
The guy who brought my order out for me was the nicest takeaway delivery driver I've ever met. So polite and genuine! If you find him, say thank you and keep up the fab attitude!!
Lauren . 2017-02-02
MORE AT Just Eat
Food quality was nice however i ordered a chicken lasagne and got meat lasagne, its either they made a mistake or didnt have chicken in store so replaced it with meat lasagne if thats the case at least have the decency to check with the customer first..
Jim . 2017-01-28
MORE AT Just Eat
Okay.... food came 40 minutes after delivery time (and they didn't bother answering the phone) and forgot side order, but by that time I didn't bother asking, I was just hungry. Driver was lovely. Pizza was what I ordered.
Ellen . 2017-01-26
MORE AT Just Eat
The food was cooked perfectly, the slices were cut evenly and the delivery time was very quick, furthermore the driver was very cheerful, I like him lol.
Satnam . 2017-01-25
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Food never turned up restaurant added 30 min on top of a order they claimed would take 1hr30min only to find that the food never actually came will not be ordering again
Ashley . 2017-01-24
MORE AT Just Eat
Apart from chips being cold and hardly any cheese in crust will order again
Kirstie . 2017-01-21
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Took over hour and a half to deliver at half 2 midnight, ok lets put that to a side, the pizza turned up so cold that the cheese had frozen... Shame the previous order was decent today was not good...
Jim . 2017-01-19
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Chips was in small portions in a small box
Mr . 2017-01-18
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The ribs were pure fat. No meat whatsoever. The pizza was great.
WENDY . 2017-01-14
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The food was lovely, although just a little greasy. It was 20 minutes late, from expected delivery time! (Should have been here at 03:55am, but got here at 04:15.) The courier was very sweet and polite. Making the order via 'just eat' was great, so easy! Also speaking to the restaurant over the phone they were helpful to where my delivery was!
Melissa . 2017-01-13
MORE AT Just Eat
The food was amazingly cooked and golden brown. The delivery was super quick; the driver was outstandingly quick and cheerful. They gave me extra sauce which was a bonus :). This is the best pizza place in Kingston hands down.
Satnam . 2017-01-13
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Missing pizza and stole money. Was told to call back to get my pizza the next day, and was advised to spend more money to get my missing food, so in order to get the pizza I already paid for, I was asked to pay even extra just to get it delivered....wtf
Tobi . 2017-01-10
MORE AT Just Eat
Amazing as always. On time, hot and tasted amazing. Thank you!
Patrick . 2017-01-07
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Could be better. Doesn't worth the money
Ahmed . 2017-01-07
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Rude! They gave me some nasty dodgy pizza and had all kind of madness on it which is. Not what i asked for. Also forgot some of my food. Took over and hour but when the order was wrong came in 20 mins. 👍🏾
Khadijah . 2017-01-01
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I did not receive the order. What a fraud!
Nakul . 2016-12-30
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Delivery time was poor Food turned up cold Couldn't get through on the phone at all
Matthew . 2016-12-30
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Food was very good and delicious 😋. And there staff was also very kind with us and there service was very good and there atmosphere is also very good it was very good experience
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Surely, unsmiling staff. Really high prices. Never again. It seems that they have never learned from previous reviews.
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Been comming here for years, great quality pizza every time, always early and always hot