Based on 1.753 opinions finded in 1 websites
Based on 1.753 opinions finded in 1 websites
Nº 2058 in 7028 in City of London, Westminster
Opinions
Bad room service , old milk left in room , sad waiters at breakfast
sherifa hady . 2024-09-06
MORE AT Google
The rooms are spacious and clean The staff is friendly The service is fast And a special location I repeat my experience
Zaina Almanie . 2024-09-06
MORE AT Google
One of the best hotels in London
Abdallah . 2024-07-06
MORE AT Google
I recently had the pleasure of staying at the London Marriott Hotel Grosvenor Square for six nights, and I must say it was an exceptional experience from start to finish. The service we received was outstanding, starting with the doorman and extending to the reception, front desk management, housekeeping, security personnel, and the incredible M Lounge staff. The entire M Lounge staff deserves a special mention for their superb service. We were particularly impressed by Mr. Maxime, who went above and beyond to ensure our satisfaction, consistently checking if we needed anything and displaying a positive attitude. Mr. Gabriel's excellent customer service also stood out, contributing to our enjoyable experience. Despite the busy breakfast times, the M Lounge staff always managed to provide superior service, making us and other guests feel valued and well-cared for. Their collective effort to keep us happy truly made a difference in our stay. I highly recommend the London Marriott Hotel Grosvenor Square for its exceptional service and dedicated staff. It was a memorable stay, and we look forward to returning in the future.
Nasser Saad . 2024-07-06
MORE AT Google
I am a lifetime member so status helps with room upgrades. In this case they did not have a better room available and offer one with view of the park. However the service here is top notch. M Club had very good breakfast as well as afternoon tea and snack with wine and beer in the early evening. Housekeeping was extremely good and the front desk very accommodating. Shout out to ( I think her name was) Ellie. She help advise on room and got us early check in. Front door bellmen also very helpful and friendly. There are 2 Gordon Ramsey restaurants on the property. We eat twice at the bar & grill and it was very good. Thanks!!
Mark Tilleman . 2024-05-01
MORE AT Google
I absolutely love this hotel. I frequently travel for work, and the last time I was in London I stayed at Grosvenor House and had a great experience. I loved it so much I decided to come back with my family for spring break. The hotel is beautifully designed -- charming and elegant. I have Platinum Marriott status and thus had access to a lounge that had a breakfast, snack and cocktail/light dinner service that exceeded all expectations. The food and drinks were delicious. The champagne choices during cocktail hour were particularly exceptional! The staff at every step was flawless. From check in to the cleaning service to the people in the lounge, people went above and beyond to make sure our whole family was taken care of. I was amazed at how attentive everyone was to my kids, too. The kids (aged 5 and 7) got coloring books and a stuffie when we checked in, and in the lounge the staff frequently checked on us to make sure the kids had the right foods to eat. Everyone went above and beyond to help us and it made our stay extra magical. Finally, the location of this hotel is ideal. You're right across the street from Hyde Park and have access to all the shopping and restaurants of Mayfair and every transportation option you could need. Yet you also are in a quiet neighborhood somehow. My daughter and I went on morning walks and enjoyed the quaint streets immensely. I highly recommend this hotel!!
Sarah Tropiano . 2024-04-06
MORE AT Google
Great concierge (David?). Very friendly and genuine. Reception was awful service. Kept waiting to check out whilst all the staff back office. Only one poor guy out front dealing with a customer phone complaint. Breakfast rough. Super expensive and poor value at £19. Room rate over £500 night. Room good but service horrendous and internet painfully slow
Simon Bradford . 2024-03-22
MORE AT Google
Such a disappointment!!!We stayed for one night, Tuesday, we checked out yesterday morning and when I opened my suitcase I realised that I had forgotten a shirt (premium brand) in the room. When we contacted the hotel they told us that they didn't find anything. I am so disappointed and furious.
EIRINI ILIOPOULOU . 2024-03-21
MORE AT Google
Stayed for 4 days while visiting London. Stayed on one of the Balcony Suites with an outdoor courtyard and it was wonderful! The hotel is close to what we wanted in Mayfair. The staff was wonderful and the M Club lounge was a very good place to start our day with full breakfast (albeit in a lower level). No lobby to speak of but a nice bar and Gordon Ramsay restaurant are on site. I highly recommend the Balcony Junior Suite as it provided a nice place to escape that was semi-private, with (fake) fireplace, umbrella table, and chairs. Room has the king bed, a sofa/sitting area and large windows.
Neal Kessler . 2024-03-17
MORE AT Google
Great location, friendly and helpful staff, the room was clean and the bed was super comfortable! Loved the room. I highly recommend this hotel, the location was great in a classy area and near all the restaurants and attractions that we wanted to visit, the staff were friendly and helpful, room service was fast. The check in and out was easy. One of the best hotels in London, and I would definitely go back here. The hotel is spacious and tidy, and its location is excellent, in an upscale area and close to restaurants and places we wanted to visit. The service is excellent, the staff are very respectful and have a sophisticated manner. The room is very tidy and clean, and the bed was very comfortable.
Rashid Mohammad . 2024-03-01
MORE AT Google
Everything was great. They prepared us inter-connecting room with the view of the square. The location was superb too.
Tmko 84 . 2024-02-13
MORE AT Google
Ur hotel is involved in blasphemy against Sikhism
Rai Sarwanath . 2024-02-12
MORE AT Google
Nice , well located Marriott . Good accommodation, quite pricey but affordable
michael oppert . 2024-02-07
MORE AT Google
ممتاز ومريح وغرفه نطيفه وكل ماتطلبه تجده
haya mohmd . 2024-02-06
MORE AT Google
Abdul, BT made the experience absolutely delightful
Nandakumar Balasubramanian . 2024-02-02
MORE AT Google
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3067 Opinions
Tried this as a new Chinese after moving house, and it was The worst Chinese takeaway we’ve had in a very long time. S+P Chips were soggy and full of large chunks of veg but little salt and chilli sea
Tried this as a new Chinese after moving house, and it was The worst Chinese takeaway we’ve had in a very long time. S+P Chips were soggy and full of large chunks of veg but little salt and chilli sea
2302 Opinions
Beautiful place Love the food and ambiance Can’t forget the amazing customer service from David such a gentleman
Beautiful place Love the food and ambiance Can’t forget the amazing customer service from David such a gentleman
1716 Opinions
Pedimos o crab cake de entrada e estava divino, os pratos principais também estavam maravilhosos e o cheese Nan é muito bom.
Pedimos o crab cake de entrada e estava divino, os pratos principais também estavam maravilhosos e o cheese Nan é muito bom.
6348 Opinions
Very cute place! Great staff that were friendly & attentive. Food was delicious we tried a number of items! The serving sizes are on the smaller side but perfect as this allows you to order a few thin
Very cute place! Great staff that were friendly & attentive. Food was delicious we tried a number of items! The serving sizes are on the smaller side but perfect as this allows you to order a few thin