Based on 1.315 opinions finded in 1 websites
Based on 1.315 opinions finded in 1 websites
Nº 576 in 1033 in Croydon
Opinions
As far as the hotel and rooms go all was ok. Be careful as there is a £10 parking charge payable on arrival. We had lamb each in the restaurant however there was an extra £10 sirloin steak supplement charged. On questioning the manager he said they put this on as it takes longer to cook lamb! I stood my ground and demanded a refund. Eventually got it. Two ways of obtaining extra money! Be careful 🧐
Nai flips . 2025-02-18
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Good hotel would recommend. Location really good plenty of on site parking.
tim hardcastle . 2025-02-16
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The room was beautiful and spacious, and room service was amazing. The food was so delicious 😋. I would definitely stay there again. Breakfast is also available, and it was good. It has a beautiful seating area.
W MULUMBA . 2025-02-11
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Brilliant Value, lovely new rooms.
peter welling . 2025-02-01
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I loved the room. Nice experience for a last-minute reservation. Lift smelled bad
Mohamed Elshafi . 2025-01-30
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Good hotel, good room good service
Jon M . 2024-11-24
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Here a few times whilst in London on work. Good rooms, helpful staff, good breakfast and bus stop opposite takes you central.
Ally Byers . 2024-11-19
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Great customer service but shabby interior and bathrooms
Paula . 2024-10-30
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Great venue for a wedding- helpful staff - well stocked bar
John Padmore . 2024-10-22
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We had to get another room as the window didn't shut properly, the music coming from 2 floors below was so loud that it was impossible to sleep. Luckily, we managed to get moved to a different floor and slept well. Great breakfast buffet.
Claudine Leschot Moore . 2024-10-19
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The room was small (but still good). You could make your own tea (it was refilled daily by the service). Water dispenser was available. The typical English breakfast was good and the evening meal (half board) was very good. The service was very friendly. The drawback in the room was that the window wasn't completely tight (there was a bit of a draft). The shower took some getting used to (switching the temperature). The hotel is located on a busy street, which makes it quite noisy.
Jan Wittlich . 2024-10-18
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Visited for a private event. Nice and friendly staff.
Ben Morrison . 2024-07-26
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The big problem with this hotel is the noise of the surroundings. Another issue was there was no food available after 10:00pm. Having said that, the staff were helpful and the roof were smart and comfortable... Our room was at the back and early morning noise from the industrial estate awoke us.
Allan Thompson . 2024-07-21
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Newmarket booked us in this hotel which included a visit to Wimbledon. Not a great accessible hotel to get too by any means from London, 2 trains and a bus. The hotel was OK but the staff were very helpful and friendly!
Barbara Farnan . 2024-07-15
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Hotel was very hot everywhere. As others have said, rooms can be a little 'tired'. Ours had a tiny bathroom, no working hairdryer, phone or air con. However, beds were comfy, breakfast was fine and the staff were super friendly and helpful
Sharon Slade . 2024-07-14
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It was a hotel on our big tour in which we unfortunately only spent one night. Spacious, clean rooms with everything you need. Large comfortable bed, TV, hairdryer, iron and board. USB sockets everywhere. The bathroom is small but clean. Shower in the bathtub. Getting in and out is definitely a bit difficult for older people. Breakfast and food is top.
Aloys Lucke . 2024-05-26
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No pubs or shops near by have to get users.
james bibb . 2024-04-27
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Sadly, the room was a great disappointment. Black tape covering a hole in the headboard, black tape used to cover broken glass on a mirror, broken floorboards causing a long tar in the carpet...... A couple of more minor issues, mould on the bathroom blind and some damage to furniture. On the plus side, the food was very good and staff excellent. Would we stay there again? No.
Alan Hancock . 2024-04-19
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A very nice hotel! Nice staff and helpful. Very nice rooms.
Ralf Schröder . 2024-04-14
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Easy to find easy check in great rooms friendly and professional staff.
Gavin Marsh . 2024-04-12
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I really enjoyed my stay at this hotel 🏨 it was my first time in London and I loved the services. The bar and restaurant at the reception was great 👍🏼
yaw boakye . 2024-04-11
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Good value for money. Excellent cooked breakfast. Good location outside the centre of Croydon and across the road from the Collonades.
Andre Jones . 2024-03-29
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The hotel is nice. The location is accessible and easy to navigate. The Internet works very well. The breakfast is good. However, the room is tight. I noticed that the shower only pours hot water. You have to be smart to have a bath.
Michael Amamieye . 2024-03-18
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Nice clean hotel. Had brunch which was nice. Parking is limited which is a downside but overall a decent hotel.
Rachel I . 2024-03-18
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The truth is they gave us a very small room for two people as we were, the bathroom was cool with a bathtub.
JOSEFINA . 2024-03-14
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Great Hotel, superb staff and party venue was very good indeed. West Indian food cooked & served on site was exceptional. Well impressed and would book venue myself if I am to haveva future event or party etc.
Kenny T . 2024-02-12
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1084 Opinions
This is a great place for sure if you want quick tasty desserts. Sometimes the food could just miss the mark or be a bit cold but the service is definitely outstanding. Quick responses all round even if there is a problem
1056 Opinions
The pub, which was always a nice but basic establishment, seems to have gone downhill since under new management, and has a very down at heel and not particularly welcoming vibe. We asked for crisps and nuts with our drinks and were told they’d run out! We were directed to the nearby convenience store or Iceland! Also, they seem to have stopped doing food of any sort (I mean… not looking for a gastropub experience .. just a bite to eat with our drinks.. anything!) Oh… and no Guinness Zero (also run out..). Someone needs to tell the management this is 2025, not 1975.