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3.9

Based on 36 opinions finded in 1 websites

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Nº 2485 in 4016 in Birmingham

Nº 183 of 282 British in Birmingham

Score
OpinionsNoteTripAdvisor363.9

comment_iconOpinions

Queridos pasteles de Lola, Quería compartir nuestra experiencia con los mini pasteles de queso y brownies que pedimos para la fiesta de cumpleaños número 16 de nuestro hijo. Lamentablemente, nos sentimos muy decepcionados con la calidad de las tartas de queso. • Fue extremadamente difícil sacar los pasteles de queso de sus contenedores. Las tiras de cartón se rompieron, haciendo imposible sacarlas correctamente. Como resultado, varios resultaron dañados en el proceso. Tenga en cuenta que los dejamos en la nevera hasta justo antes de servir. • La calidad de las tartas de queso era muy mala. Apenas había base de galleta, el relleno de crema tenía un sabor desagradable, y la cobertura de frutas en algunos claramente no era fresca. Decir que estábamos decepcionados es una exageración. Gastamos casi £ 100 esperando deliciosos pasteles de queso de alta calidad, pero ese no fue el caso. Ninguno de nuestros huéspedes los disfrutó, y al final, nos quedamos con una caja entera que nadie quería llevarse a casa. Esto ha sido un error costoso y frustrante. Dada la mala calidad, creemos que sería apropiado un reembolso. Por favor, háganos saber cómo puede abordar este problema. Esperamos su respuesta

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Nazma M . 2025-03-24

MORE AT TripAdvisor

Buenas tartas. Mal servicio al cliente. Trata a todos tus clientes de la misma manera. Por favor, gracias y un simple lamento va muy lejos cuando cometes varios errores en el proceso de venta de un cupcake.

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Mrs S . 2024-07-02

MORE AT TripAdvisor

Compré pastel de oreo para mi compañero de cumpleaños fue agradable, pero el glaseado era muy azucarado Me gusta el pastel, pero no el glaseado si puedes hacerlo Menos azucarado será pastel perfecto

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리 리 . 2024-06-14

MORE AT TripAdvisor

Amazing friendly staff, made my day! I requested a large slice of cake and they were only too happy to oblige, can’t complain!

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Daniel M . 2024-05-08

MORE AT TripAdvisor

Great service from the staff, served by Kate and Chloe, very helpful when choosing a cake for my friends birthday. Kate knew all about the cakes and could answer all my questions about allergens.

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Beth . 2023-12-07

MORE AT TripAdvisor

Poor hygiene. Counter was unclean and flies on the cakes. This was the branch in selfridges. Shocking. Staff didn’t care.

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Priya . 2023-11-02

MORE AT TripAdvisor

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