Lockyers Quay in Plymouth

A Very busy place today with friendly staff working flat out!

We stopped here while visiting family and were pleasantly surprised after reading mixed reviews. Katie was great and so helpful with my elderly parents. Food was good... we will be back again

On a recent trip from Ireland to visit family, we happened to stumble upon Lockyers Quay. From the moment we walked in, the warm welcome and friendly atmosphere made us feel right at home. The staff were incredibly attentive, taking the time to explain the menu and offer great recommendations. The food was simply delicious and great value for money. We had a wonderful experience from start to finish and will be sure to visit if we are in the area again.

Fab place for a drink and a quick bite to eat and a great welcome from the manager who was lovely.

Great service and food was fantastic - always greeted with a warm and friendly smile!

Fantastic value for money and exceptional customer service. Polite , friendly and couldnt do enough for us

Popped in for a quick bite on passing, genuinely surprised at the service, the manager on duty, was attentive, thorough and made sure that everything was perfect. Hot food, cold beer and very clean and a great atmosphere. I was pleasantly surprised and will. Be back

Great food Great environment Just what we needed Thanks!

Rachel was our waitress and she was excellent thank you

Walid is good and always welcomes us as family! Always a pleasure coming here

Walid very good and helpful with everything. All staff are amazing and very helpful!

Walid looked after us so well. From the moment we arrived we felt welcome and looked after. The food was delicious and amazing value. We will definitely be visiting again really soon

walid had great service, and very funny

Walid is a very welcoming gentleman Food and drinks amazing and service exceptional! Will always recommend this place and it is one of our favourite places

Took my parents here to eat they ordered pies which were cold so they bought out another pie which had peas which my father requested that they were removed so the food was taken and brought back but they had only scraped the peas off leaving about half of them still there so he sent it back and did not eat because they could not make a simple food request

How on earth does this place have 4 stars. £3.70 for a pint of coke. Food stone cold. Kids screaming non stop. Used nappy left on table opposite. Table sticky. First and only time thankfully. Food all over the floors. Gross.

Went here for my sons birthday with family, ordered a steak and ale pie chips no peas meal came out with peas sent it back came out again this time the pie was cold sent it back came back again with peas on sent it back came out again with traces of peas on looked like they had just scraped them off sent it back how can you get a simple order wrong so many times ruined my evening won't be setting foot in there again had to give it one star as you can't give none

Walid was amazing, he went above and beyond with great service, very friendly.

I arrived on New Years Day with my 8 year old daughter for breakfast before heading to the aquarium. We were warmly greeted by Wahlid and the service was fantastic. Will definitely return as my unlimited breakfast was only £10.99, my daughter ate free and as a bonus we had 3 hours free parking.

Walid was so helpful... perfect! Would not eat anywhere else for breakfast & Sunday lunch!

Walid is always friendly and quick to serve. The breakfast was delicious 😋

Should have paid attention to the reviews about very poor service.and stayed away. Avoid

Walid excellent food and service. We were well looked after

Walid was amazing this morning. Great service, great atmosphere

Walid was a superstar and make us laugh

What a dire place... basic food and pricey.. wont b back!!

Walid was a great laugh, brilliant service

I went a few weeks ago as part of a group. In advance we contacted and asked about the use of blue light cards and double checked everything. We were told it was all good and we decided to book a table. On the day the table was the most awkward set up as they used 3 different sized tables and we had dirty cutlery. The service was slow and the staff clearly had long days because they looked just miserable- apart from 1 man who was working the bar area he was friendly and pleasant. The food arrived the starter looked unappetising but was OK at best for its taste. The mains looked like it had been dished up last week and tasted like it too. The broccoli was just stalk no head at all, the veg items on the plate took more than 1 person to identify. The dessert was tasty, it was a relief to have something that looked and tasted nice and edible. We presented our blue light cards paid and didn't think anymore of it until looking at the bill later, we found out we have been overcharged. Even though we called in advance clarified the menus and expectations we are now being told that the food choices we were told would be within the terms and conditions of the blue light card actually isn't. The post meal communications has been dire especially as we were given conflicting information. I wouldn't recommend eating here not just because the food is not worth eating but because the staff we have been dealing with are less than satisfactory. Would recommend walking down the road and having Nandos instead.

Walid was an excellent host. Dealing with a large group, he made us all feel at home and ensured we all got our orders correctly and in goud time. (Is that a whole chicken?) Thank you Walid T!

You need to enter your car reg on arrival. We were shown to a table for lunch, the waitress was quick to take our drinks order. The table was sticky and the decor dated. We had to go to the bar to order food as waitress forgot to come to our table to take the order. Food took about 15 mins to arrive. I had a chicken salad (no ceasar dressing). I had to ask for the croutons as they forgot to add them. Food cost wasn't too bad, but we did have a voucher, luckily.

The food was very good, and at a reasonable price. The service was exceptional.

We've stopped here before several times for food and never had any complaints but this time we found the breakfast was Terrible, we had the cooked breakfast and it was horrid, they only thing that was cooked properly were the mushrooms and the sausages, I don't know if they've got a new chef or the previous chef just didn't care that morning but something needs changing...and for people who've paid for the dinner and breakfast deal with the Premier inn, I'd advise you ask what meals are included on the deal first because I had to pay an additional £13.49 because my partner ordered the spicey chicken burger??

Sunday lunch !!! Cleanliness shameful Tables filthy Food...warmed up and tasteless except for the cauliflower cheese which was eaten by two of us who both remarked on the "funny taste" but ate it (foolish I know) I had worked in the restaurant sector for 55yrs, all over England Ireland Wales Scotland I have never ever given a written review either good or bad but this is different My son myself are at this time of writing, experiencing illness...that is putting it mildly....very very unpleasant 🤢

Waited 40 minutes for the starters then 5 minutes later our main course came out so we had to rush the starters the waitress wouldn't take it back and put under hot plate to keep warm by the time we were ready the main course was cold and veg over boiled. Wouldn't go back

Walid and his team is fantastic

Walid had excellent customer service. Will definitely come back again.

Amazing breakfast, fresh and hot. Lots of choice with the continental. Staff are all very friendly. Would go back again.

Staff are extremely. Walid greeted us with a nice birthday cake because it was a special occasion. Food was hot and had lots of choice with what to have.

Rude manager, unhappy staff. Food average

I tried to go here for lunch, 3 people sat inside but we were told they weren't open. Website and signs outside suggested they were.

Another great meal and fairly reasonably priced.

Excellent friendly welcome from Walid Nothing for the staff was too much bother Highly recommend will be visiting again Thank you, also Kids eat free for breakfast Bonus 😋

I come here nearly once a week for breakfast and it is always lovely the food is freshly cooked to order and wallid and his team are always so welcoming and friendly, highly recommend

Good food, would have been 5 stars if there were still serving Sunday roast up to the advertised time of 6. Got there at 4 to be told it was only standard menu on offer. However the mixed grill was good. For some reason only vegan options for the vegetarians, waitress looked confused when we ordered cheese with the vegan burger.

Very friendly staff. Breakfast always hot and readily available.

This is our new favourite breakfast spot! Good quality food and plenty of it, with the manager Wilad going above and beyond for his customers. Highly recommend!

It was lovely being greeted each morning by Mandy's smiling face. She looked after our needs to perfection 👌

Love this place. Katie is a wonderful host who is welcoming and works really hard to provide excellent customer service.

Excellent lunch and service from Katie B

Excellent lunch and service from Katie B

Had a fantastic meal recently, Joel looked after our table and catered to our every need. Was brilliant with the children too

Joel was great and saw to our every need as both of us have some food allergy and he was great. Food was lovely, service is great and it’s a nice place too.

Had chicken goujons followed by a stack burger without the bun. Really enjoyed the meal. Replacing the bun with a crispy salad worked really well. The whole experience was enhanced by the friendly staff, especially Joel who was attentive and very helpful.

Stayed in the Premier inn for 2 nights whilst working away. Was attended to by Joel who we couldn't fault whatsoever such a positive attitude and helped us with choosing our evening meals with his recommendations we went for the smothered platter. Would highly recommend as the menu has plenty of options and the beer is top notch

Well i don't always get the time/chance to leave a review but sometimes you just get that one person that makes your day.... after a long busy a stressful day(and start to the week) I was just planning on a quick bite and straight to bed. So I came to the Lockyers Quay and was served by a friendly and welcoming gent (Joel) Must say he is an absolute credit to the business and service from him was impeccable made me forget all about the week and I left feeling so much better and more focused for the week ahead. The meal was fantastic and definitely filled a gap, and this will definitely be the pub I go to for food when in the area all the staff were welcoming and seemed to get along food was delicious, hot and out in a reasonable time. Highly recommend this establishment and the management have clearly done an excellent job in training and supporting there staff! See you again soon (I hope)

Lovely location and staff. Joel did an excellent job looking after us last night and this morning Mandy & Sharon were friendly, helpful and provided great service. Highly recommend a visit

The staf Sharon and Mandy are lovely

Breakfast is always a delight with the ever cheerful and efficient Mandy making you feel welcome.

Great breakfast .great staff friendly. The chefs to the lovely ladies Sharon a d ma dy ,who really look after you always hard working and nothing is to much trouble the manageress are also very friendly and very kind great place to eat always hot and plenty great place 😀

Had a great meal with my family. The food was delicious and the service was excellent. Ross was a very helpful bartender, and he was really nice. I would definitely recommend this restaurant to anyone

Came for food with friends, our server was Alicia and she was so friendly and professional. Nothing was too much trouble, a great experience.

Had a great experience as usual with Sharon and Mandy giving great service and always very attentive

All good special thanks to walid

Great spot we were put at and the food was very well cooked and the staff very friendly, can't pick out anything bad what so ever. Will definitely visit again.

Walid is good 👍 Tash was lovely and very friendly!

Served breakfast by Mandy & Sharon this morning. They were pleasant and efficient and the food was well cooked and tasty. Definitely come again!

Came here in the afternoon, no need to book as was quiet. Ordered the tikka curry and katsu curry, food arrived after around 20 minutes, was hot and fresh. Disabled toilet / baby change was open so we didn’t have to chase staff for a key. Our daughter was having a hard time in here as toddlers sometimes do but no one made us feel uncomfortable, staff were pretty good and we made sure she moved when anyone was coming by. Only problem here was we’d had deserts. I ordered the strawberry knickerbocker, when it came it had cranberries in and one strawberry, didn’t look anything like it did on the menu and there wasn’t much in it either.

Walid amazing as always and fantastic food

Great food, excellent staff very friendly. Go there a couple of times a month. Great value.

Cookhouse great value for money and my granddaughter was free to eat, what a fantastic saving. It was a weekend so very busy, hot trolley food and an excellent range of continental but you could still ask for lots of extras from the kitchen . The manager Mr Walid and waiting staff were happy to take these orders, poaches or fried eggs were done very quickly. We shall definitely be back again had a great breakfast..top marks.

Great breakfast. Thanks to Lee and Scarlet for brilliant service

We just had a lovely breakfast down Lockyers Quay, such a calm atmosphere and perfectly cooked breakfast, compliments to chef Lee. Amazing service from Cassie and Scarlett. Nothing was too much trouble, we will be back, thank you!

Breakfast was great. Thanks to Lee and Scarlet for great service!

Absolutely shocking 3 staff sat on the counter Looking at us We was left until we said Can we please have a drink ? Now there’s 6 people at the bar And not one member of staff in sight Disgusting

Lovely breakfast wally superb looks after us every time ty!!

Super food great selection lovely friendly staff ty

I've not visited or eaten here for quite some time and I had high hopes having always enjoyed the food & service in the past. On this occasion the place seemed short staffed, cutlery/condiments were lacking thus needing a hunt around to aquire vinegar and ketchup sachets. I ordered the Gammon which tasted ok though looked a little undercooked to me and I did consider sending it back for a bit. Chips tasted great although there was only a handful on the plate. This appears to be a common trend amongst chain restaurants these days. I've not heard of a potato famine and spuds haven't gone up in price like eggs have for example so I have to question why the humble chip is becoming harder to enjoy in quantities. One of the party had chicken tikka curry which she enjoyed and required use of a spoon which was also missing from the Cutlery tray. Either staff don't understand English, they've never been asked for a spoon before or were just too 'inconvenienced' but obtaining one was almost as difficult as changing a tyre with blu tak. Unless staff training and the menu improves I won't be going back and can't recommend which is a shame..

If I could give negative 10 stars on service I would. But first things first - their breakfast food is deplorable and tasteless but dinner was much improved. The main issue is this establishment and the Whitbread family who owns it are able-ist and discriminate against people who are medically challenged. Not once, not twice, but three times and three different employees refused me service because my daughter and I each have service (assistance) dogs due to medical conditions. I was told by the first person who would not allow us service that I had to be either deaf or blind to allow my service dog and he sent me away. I complained at my companion hotel Premier Inn and the hotel manager had a conversation with them so the next morning I tried breakfast and the lady said the same thing that it was company policy that only the deaf and blind are allowed service animals on site, she even said the hotel manager had "approved" it but she was not going to honor it. The hotel made them honor it and the food was bland and most inedible. We went back for dinner, which we had paid for at the hotel in advance. Another female employee again refused me service due to my assistance dog and said it was "company policy." She also pretended I had not already paid (the hotel employee confirmed he could see our reservation and his screen looked like what the restuarant staff see). During all these incidents I was demeaned and discriminated against all the while speaking calmly and respectfully even though I was completely disrespected. However, they hang a huge LGBTQ flag on the door letting them know they are supported but unless you are deaf or blind, no other disability is acceptable to these people. I will NEVER stay with this hotel brand or support any business owned by the Whitbread family. I have never felt so discriminated against in my life. By the way, I should mention I am a visitor to the UK and have been in multiple other eating and shopping, as well as tourism establishments, and NEVER have the staff treating me so poorly. I will say the hotel staff is helpful and respectful and tried their best to make it right but the restaurant staff are ignorant. As a visitor I want to note that my service dog and my daughter's service dog have had to pass rigorous testing and approval of my own government and the UK government to travel with me.

Food lovely and hot Service good.

Turned up to pop in for lunch with a friend but the state of the front outdoor area put us off so went elsewhere I'm afraid. Old falling to bits wooden tables, wooden chairs with splits in that could injure legs, a filthy smelly and full up ashtray area and a few sporadic planters with faded old plastic plants. Kerb appeal lost my custom I'm afraid.

Went here with my sun 12till 6pm menu great value. Good you now put your car reg number into an i,pad in the pub 3hrs free. Slight not happy table sticky dont know if wiped staff great

Nice place great location. The food was a bit of a let down.i should of complained at the time but typical brit

Lovely day out food was lovely a d staff friendly 😊

Booked a table for 13, when I changed numbers and times, really cheerfully helpful. Ended up with 13 people on a Saturday evening. Car park had spaces, Table was ready, drink and food orders prompt and correct. All staff a pleasure to meet, Katie especially looked after our group really well. Even taking some very good group pictures. All the Food and drink orders went down really well. A vegan was well catered for. Easy choice for next family gathering, Dead easy 5 star review. Thanks Katie and associates.

Unfortunately, a disappointment. About food. The traditional cuisine was definitely not tasty, the meat in the salad and on the grill was dry and rubbery to the taste. Furniture such as tables and kitchen utensils are not very clean, we did not immediately find a clean table. As for the service, it was worse. The girl who served us was very unpleasant with us. I wanted to apologize for visiting her place. In general, my 10-year-old son wanted to come to this institution, today is his birthday. It's a pity that even he understood that the behavior of the waitress was very impolite.

Food and service is always great when we come to stay in Plymouth. Mr Walid is a absolute stand out character at this establishment. He always goes above and beyond to look after us. We have even had family dinners with up to 20 people and he is an absolute star. A credit to the business.

Food was shocking today. Asked a question regarding the sour cream being separate from the potato dippers got told yes it comes seperate for it to come out covering all the food. Then asked for all the food to come out together for one starter to arrive 10 mins before the rest of the food. Not there normal standard

Food is average. Sirloin steaks are poor quality. Thai curry came with peas ! I would avoid

Food was alright standard , service was amazing CONSIDERING how understaffed they were and our server was so overworked

Absolutely shocking customer service. Girl behind the bar looks like she doesnt want to be here . No communication, after sitting down our drinks were done and left on the bar .

I was really quite disappointed in the new menu the family come here quite often and all of our favourites were removed even the fish pie was removed, I really can’t see us coming back witch is a shame as we really enjoy the service.

Excellent pub attached to a Premier Inn. Good food, especially for breakfast.

Amazing food Staff were brilliant would definitely recommend 👌 👍

Micro meals and gastro prices, walked in feeling hungry and left feeling hungry but lighter in the wallet. Only three tables in use but service at a snails pace by someone who was more interested in her phone

Popped in for a quick drink...... Nice people great views of the Quay/Harbour.

Amazing breakfast deal, my son loves Black Pudding, but he said it tasted boiled or steamed..wrong texture and colour in the middle. Other than that...no problems at all with everything else. Will be returning soon xx

Good food and service is good good atmosphere. Pleased by the staff(Kiera R).

Lovely setting. Great food and reasonably priced. Nice peaceful and quiet atmosphere. Definitely will go again.

Food was lovely but seriously pathetic portions for the price you pay. Service atrocious for a very empty venue, I'm still waiting for my vinegar I asked for two days ago. Better places to visit with adult portions instead of children's meal sizes and attention to what is asked for by customers

Gammon steak was not cooked, it was exchanged to find the second was still under done.