Based on 1.865 opinions finded in 2 websites
Based on 1.865 opinions finded in 2 websites
Opinions
Amazing food Staff were brilliant would definitely recommend 👌 👍
John Bealey . 2024-07-13
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Micro meals and gastro prices, walked in feeling hungry and left feeling hungry but lighter in the wallet. Only three tables in use but service at a snails pace by someone who was more interested in her phone
Scott Holden . 2024-07-03
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Good food and service is good good atmosphere. Pleased by the staff(Kiera R).
Sagar Thapa . 2024-06-30
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Amazing breakfast deal, my son loves Black Pudding, but he said it tasted boiled or steamed..wrong texture and colour in the middle. Other than that...no problems at all with everything else. Will be returning soon xx
Maggi Williamson . 2024-06-30
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Popped in for a quick drink...... Nice people great views of the Quay/Harbour.
Chris Phillips . 2024-06-30
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Lovely setting. Great food and reasonably priced. Nice peaceful and quiet atmosphere. Definitely will go again.
Julie Lyon . 2024-06-28
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Food was lovely but seriously pathetic portions for the price you pay. Service atrocious for a very empty venue, I'm still waiting for my vinegar I asked for two days ago. Better places to visit with adult portions instead of children's meal sizes and attention to what is asked for by customers
Scott Holden . 2024-06-26
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Gammon steak was not cooked, it was exchanged to find the second was still under done.
Frances O'driscoll . 2024-06-24
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Food and staff is lovely good atmosphere
Robin Bradbury . 2024-06-19
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Went in for a family meal for Father’s Day, we ate in the bar area because we hadn’t booked, which was fine, but the area didn’t feel particularly well maintained/cleaned, with the waste from one of the tables still on the sides and the carpet in need of a hoover. The food also left a lot to be desired. I had the trio of pies, which was nice, however, the quantity and quality of the mash was very poor. There was a small scoop of mash under each pie and it had clearly been left under lamp warming for some time as it was hard in some areas. Also there was more mash with the children’s meal we ordered than there was with my main, but that mash was again of the same quality. Alongside that, the skin on fries that came with the chicken burger tasted like they had a similar treatment to mash, as they were also hard. The price, was certainly not reflected in the quality of the meal.
Darren . 2024-06-16
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Another great breakfast thanks Katy and Sharon and walid
Lee Wickett . 2024-06-01
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Amazing experience, great customer service special thanks to Walid & Cassie
Judy Gotham . 2024-05-25
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Had a lovely breakfast. Cassie and Walid were very nice. They even did the kids hot chocolates special 👍
CHRIS DAVIES . 2024-05-25
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Walid and his team are always so friendly. We love this place for breakfast ❤️
Francesca Ross . 2024-05-25
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Walid and Cassie did a very good job and attended to all of our needs. Amazing food!
Kimberly T . 2024-05-25
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Walid and Cassie did amazing. Excellent service, lovely breakfast, brilliant place. Would recommend to anyone. 1st class
Sally Rogers . 2024-05-25
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All inclusive breakfast offer is family friendly. Food is actually good, but a bit slow restocking and a single coffee ☕️ machine spoils the overall experience. With free parking a bonus and kids eat free!
Gary Blake . 2024-05-25
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Walid was an amazing host to us, we enjoyed fantastic food, great service and a great atmosphere. We will certainly be back again! Thankyou!
Donna Burt . 2024-05-25
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Went to eat this afternoon and the place was deserted apart from a few people having a drink! Ordered food then waited for over 45 mins but there was no one else eating so thought we had been forgotten! Could hear lots of conversations from behind the bar but no one let us know what was going on or why there was a delay? When it did arrive it was obvious it had been cooked at least 20 mins before as the chips were Luke warm as was the fish! We were in a hurry so just ate the food despite the temperature and left! Very disappointing! I regularly use table table restaurants and usually get good value! But I won’t be using this restaurant again
Val Pound . 2024-05-16
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Friendly staff, food was nice but my BBQ ribs tasted spicy
Larraine Ewart . 2024-05-14
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We had another lovely meal here today. Sunday roast,all cooked perfectly and loads of it. Thanks to all once again, and thank you Angelica for looking after us
Carl Shaw . 2024-05-05
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Service was very slow, lack of staff. Food was ok Been back again for lunch. Food was really good. Had chicken and half rack of ribs. Chicken was delicious and succulent. Lots of meat on ribs
david farag . 2024-04-30
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Helpful staff, nice clean room.
David Murdoch . 2024-04-27
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Great pub on a waterfront location. A very pleasant atmosphere with comfortable surroundings. Excellent food and friendly staff. Nothing is too much for manager Cassandra. A credit to the company!!
Paul Marsh . 2024-04-25
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Walid our server was lovely and gave excellent customer service. We’ll definitely be coming back
Chloe Gibbs . 2024-04-21
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Walid was awesome, and always served us with a smile.
Shaun Mansfield . 2024-04-21
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Omar was a true gent and took care of our every need!
Susan Goldfinch . 2024-04-21
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Really good roast, Wallid was really friendly, good service good food 👌
Niall Bowers . 2024-04-21
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Fabulous service from Walid … there were 12 of us so no mean feat ! Fantastic food - highly recommended
sarah nicoll . 2024-04-20
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Walid and all the breakfast staff treat us like family when we come
Beth Rollason . 2024-04-20
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Great service from everyone down at Lockers Quay again. Always lovely to see Walid always puts a smile on our face. Great food, great prices!
Harry Pease . 2024-04-20
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Everything was very Good, The Food was 💯 Absolutely Delicious 😋 the service was excellent and the atmosphere was excellent Thank You
Lisa Rogers . 2024-04-18
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They like to keep you waiting, Apart from that the food is pretty good.
Dan Bossom . 2024-04-16
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Rude staff . Had to look for staff to order drinks and food Food cold . Toilets dirty and no toilet rolls .
DENISE JACOB . 2024-04-10
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Dire Experience. I went for a meal on my own. It was a Monday early evening, so not busy, in fact as I approached the pub I thought it was closed. Eventually I was greeted with "no tables in the restaurant, but you can eat in the bar, just pick a table and order at the bar" So I did and frankly wished I had found somewhere else to eat... The only vacant table was filthy, but nobody offered to wipe it down. The food arrived at which point I had to go and find cutlery, but no knives available. The meal was OK, except I didn't get the poppadom that was supposed to be included. Nobody came to check the meal was OK, so I just left and doubt I will return.
Paul Harewood . 2024-04-09
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Well, 2 very different experiences from this place, 1st was date night an wow! What a great night. The service was great, and the food was amazing. Quick service to the table with all round great atmosphere even made a tip as is was such a great evening well spent. However, the 2nd time (3 days apart), we had another night and brought our child, But we got the most opposite service and food. That staff were rude and unresponsive like they couldn't be bothered to work. The food oder came out wrong and warm. It just ruined the afternoon. The dessert on the second time around came out overly warm and one with no drizzle, when we only asked for no ice cream. Everything was overall a bad experience compared to the first time. Let's just hope it was a one off bad day.
KiN . 2024-04-02
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Adel was an absolute delight and made our evening meal very enjoyable. She was very sweet when I shared footage of my daughter singing .
Mike Gent . 2024-03-29
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Unhelpful on arriving, didn't know what she was doing, had to get help to find a table. Food came at different times...kept children waiting.. Over charged for deserts we didn't order, luckily notices them on my bill when sat in the car, went back in and had to argue with same girl that we hadn't had them until it was proven by the waiter who served us. Not the best family meal experience.
Rimmi Rimmington . 2024-03-29
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Adel was great, very friendly and happy gace
Amy Ashton . 2024-03-18
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Usual premier inn standard really but just have to mention our waitress , Adel. Bubbly ,happy funny, but efficient & quick. A breath of fresh air. Made our evening.
Brin Morris . 2024-03-18
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Came for mothers day. Food was fantastic shout out to the kitchen team. How fantastic our server katie. Walid and team
sharalyne Polty . 2024-03-13
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We went for mother's day lunch. The staff were very polite and friendly. The food was excellent, I had the Sunday roast and I struggled with eating it all. An added bonus was because I chose from the set menu for mother's day, my meal was free. Sam, Katie and Alex couldn't do enough for us.
Sue Luckes . 2024-03-12
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Great place near our hotel. My fish and chips were overcooked and chips were cold.
Diane Cook . 2024-03-10
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Fantastic food and excellent service. Very friendly and efficient staff
Hayley Pollard . 2024-03-10
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Adel was great, very polite, friendly and sincere, cheerful and a friendly smile all the time during our visit. Great value for money for both the food and the drinks. Was a lovely late lunch and I would definitely return.
Mark Irving . 2024-03-09
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Free kids meals, very rude perants very poorly behaved kids. We will not be going again this is not the first time, thiz has happened at this location. No problem as we have been many time but no more.
Geoff Wheeler . 2024-03-09
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Had a lovely time here. Food was good and drinks were great . Adele looked after our table and she was great and a credit to the pub nothing was too much trouble for her.
Kim Irving . 2024-03-09
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server joel, banger service, funny guy very polite and nice, would love to come back again ! give that man a promotion, excellent at his job
Morgan O’Brien . 2024-03-09
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Walid always very friendly and always remembers me and my team. Can't fault
kerrie wright . 2024-02-26
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Great place here for Breakfast staff Mandy and Sharon serving this .They are always polite and friendly and attentive to customers well done x
Debbie Davis . 2024-02-23
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The table was dirty, and I had to ask for a cloth to clean it. The staff were not busy when we went in but did not offer to clean it. The disabled toilet was soaked with some sort of fluid. I told staff about this but it took almost an hour to rectify. The other toilets (both male and female) were in a similar state with soaked toilet paper on the floor in the Ladies. The food was horrible. The crust of the beef and ale pie was rock hard and the child's beef burger was burnt and the beans were congealed. The skin on fries were bruised and covered in black flecks. We did not complain at the time as we had to take a tired and still hungry 4 year old home. I would NOT recommend this venue!
James Engelbach . 2024-02-18
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Had a booking. Waited for 5 minutes at the counter being seen by at least 3 members of staff but let standing. Left in the end...
Adrian . 2024-02-11
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Fast service great atmosphere, lovely meals.
Richard Ozog . 2024-01-22
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We visited in a large group on a quiet and stormy Sunday afternoon. Good points - All the staff we interacted with were friendly, polite, professional and helpful - Portions sizes were excellent - Good prices for dishes, especially the upgrades for extras - Quality of a lot of the food was decent, especially the Sunday roast meats, Yorkshire puddings and roast potatoes - Order accuracy was 100% and all 9 of us were served at the same time Bad points - Service was very slow, we waited over an hour for mains and despite only having two courses (mains and dessert) and leaving straight after we paid, we were there for two and a half hours. As I mentioned we were a large group but the restaurant wasn't very busy - The meat and roasted vegetables were good but the boiled vegetables were bland, overcooked and mushy - Not sure whether it was because they were waiting on one specific item to be ready but I got the impression that many of our desserts had been sat waiting before being brought out. The hot items were only warm, the ice cream had half melted and the custard dishes had a thick, orange film Overall, it was a little disappointing but there weren't any problems that couldn't be fixed fairly easily. I think perhaps they were just a little short staffed in the kitchen so I would definitely go back again as it could well have been a one off. Although I would still steer clear of the boiled veg just in case!
Holly Hatton . 2024-01-21
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Great place and great service and food 👍 👌 😀
Mark Laight . 2024-01-19
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Lovely day out food was lovely a d staff friendly 😊
Sarahwillys68@gmail.com Sarahwillys68@gmail.com . 2024-01-15
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Lovely breakfast with the family this morning. Staff were friendly and more than accommodating. One of our children is partial to a bit of chocolate spread on his pancakes and when none was available the team came through with some chocolate sauce from the kitchen. The added touch was the rendition of "Happy Birthday" whilst delivering a plate of muffins with candles for my son's birthday. Cooked breakfast was cooked to order and was perfect. Good quality sausages and nicely cooked bacon. The selection of help yourself pastries, cereals, fruit and yogurts was plentiful and constantly topped up. Considering kids eat free with paying adults it proves incredible value for money. We will definitely be returning.
Mike Weaver . 2024-01-14
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The service here is exceptional. Very friendly staff and more than happy to help whatever your needs and requests are. I highly recommend this place. Start of the day or end of the evening the standards stay high. If anything isn't right (we are human and make mistakes) it is sorted promptly.
Adam Moody . 2024-01-14
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The food was nicely cooked and the drinks were too but waiting for 35-40 minutes for the bill and having to chase them several times. I felt like walking out without paying. I felt like it started well but ended up poorly.
Graham Hedges . 2024-01-14
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We've become regulars for this amazing breakfast offer. ☕️🥓🥐🍄🟫🍅🥞
stephane periou . 2024-01-14
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Lovely breakfast and wonderful service. Definitely coming again.
Jay Watson . 2024-01-14
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Lovely man named Brian served us. Very friendly and banterful. Lots of issues with the kitchen. Steaks were fatty. Staff lied and said there was a "system issue" with our food which turned out to be ignorant chefs who didn't do the order. Only because of Brian are there any stars at all!
Skye Phillips . 2024-01-13
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Terrible service, hyper inflated pricing, below mediocre food. Don't waste your time or money
Adam Ludlam . 2024-01-11
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Table for 5 - Excellent quality and quantity.Good prices. Welcoming and thank you ANNA as our waitress for the evening meal
Tony Chance . 2024-01-06
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Manager really friendly and breakfast great
MATTHEW TOLLEY . 2024-01-02
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All is good lovely host the manager
Tim Strickland . 2024-01-02
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All good . Great food, great service. Thank you
Kath Strickland . 2024-01-02
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A family of 7 with no booking on a busy Saturday lunchtime and we were quickly shown to a table including one that had space for one of our party in a cumbersome wheelchair. Well done to Rachel and the team. Food was standard chain pub fayre but was obviously freshly cooked to order, all came out hot and at the same time and was very acceptable.
Pete Lymn . 2024-01-02
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My came into the pub after Christmas and found there to be hardly any staff, plates left on tables, sticky tables that had been cleared and not wiped over, customers clearing tables and dirty toilets, not even keeping to basic hygiene standards. More concerning is my wife developed food poisoning from a chicken tikka masala 2 hours after which lasted for 4 days. I raised this with the manager who was dismissive, defensive not letting me speak which was very rude! I was trying to keep this local but having been spoken to like that he doesn’t deserve my business and I will escalate this to Whitbread as a formal complaint.
Paul Wilby . 2024-01-01
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Christmas Day - great food, service and nice atmosphere. No waiting around, generous portions and fairly priced. Would easily go again for Christmas and any other time.
Alex Ridsdale . 2023-12-28
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26 of us for breakfast, orders all came out hot and correct £9.99 for unlimited cooked and continental Unlimited drinks Nothing to much trouble for the manager Great value for money , will definitely be back
catherine johnson . 2023-12-26
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Great food, great service, lovely staff, well accommodating, good portion sizes, can't fault Lokyers Quay, second visit and we'll be back again I'm sure.
David Robson . 2023-12-25
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Lager flat, just waisted some air when asked which one they sell the most. Had to wait for a while as well for someone turning g up at the bar to serve us. I assume that food does not come with cutlery, bring your own or locate waiters station. No napkins included ? Waste of money.
Vic . 2023-12-18
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Overall a lovely restaurant.. only reason for not giving the full 5 star review is because as nice the food and service was, as it got busier there were a lot of mistakes made and waiting times drastically increased.. other than that, brilliant place!
Adriaan Hulleman . 2023-12-18
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Our waitress, Anna, did a super job of looking after us and making sure everything was perfect. We would recommended Lockyers Quay -super friendly staff and management and amazing value for money.
Fiona Blake . 2023-12-18
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Great environment to get together in. Friendly, helpful staff. Beautiful place with great atmosphere. Menu looked really inviting, but we were only there for drinks....will eat next time.
Mary . 2023-12-08
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Lovely food really well organised friendly staff
Nikki Vallis-Imrie . 2023-12-07
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Absolutely amazing staff and food was great quality
Kelly Macpherson . 2023-12-06
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Hi. I always leave poor reviews as a last result and give a chance to improve. After two days and a moderately busy restaraunt for dinner and breakfast. The service is very disappointing. Customers left waiting to make their order. 20 mins. Staff too busy chatting. Then the incorrect order served. And not seeing again for another 15 mins while they rectify it.
Leroy James Frampton . 2023-12-01
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Great place, however staff tried their best but couldn't cope with full restaurant
Lodge Secretary . 2023-11-25
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Had roast came out cold roast pots like boiled spud last weeks hardly any gravy 10. 49 for like a kids size meal worst roast ever stupidly we should of sent it back but we were all starving never again go there should of asked for refund iam sure food hygiene should go in there no way was food up to tempeture
Caroline Dore . 2023-11-19
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The food is unexciting and uninspiring but is cooked well,tastes good and reasonably priced. The service is excellent and the restaurant is clean warm and inviting. No complaints.
Jack Richards . 2023-11-13
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Good meal for basic pub food. Reasonable prices and the waiter was efficient and friendly.
Kelly Gdanitz . 2023-11-12
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Katie is great friendly walid is fab
Tracy Swinburne . 2023-11-10
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Walid and Katie and ange is very good
debbie davidson . 2023-11-10
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Good food, service a little slow
Stephen . 2023-11-05
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Always a pleasure coming here for breakfast, absolutely awsome food
Paul moss . 2023-11-04
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Five stars all around, the staff are very friendly and efficient, the choice of food is excellent especially for my children and we visit frequently as it is excellent value and a lovely place
Katherine Stacey . 2023-11-04
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Ideal for the NATIONAL MARINE AQUARIUM for something to eat before or after.
Barry James dunn . 2023-11-02
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Wide menu selection catering for all tastes, reasonably priced. Excellent service and friendly staff. Plenty outside seats if weather is suitable. Can be a little loud, it is a pub after all so not potentially the place for a romantic meal
Martin Booth . 2023-11-01
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Angelica is a lovely host everytime we go to lockyers keys always smiling and helpful look forward to seeing her next week would personally recommend!!
Ness yearling . 2023-11-01
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Firstly for advertising the best Sunday roast in town, I was bitterly disappointed. After 40 mins of being available, I was told there was no turkey left, then when I said gammon is fine she said that's all gone as well. Wasn't the most helpful person to be serving. Had to have the beef, the amount of food on the plate was very minimal for paying the extra amount for a bigger plate. The sausage was white, no colour.. the carrot mash was about a 50 pence piece size, the stuffing ball was tiny. Hard carrots, no flavour to anything and I found a hair in my beef. Very disappointed. Have had many meals here over the year and never a problem. Wasn't even offered a refund or anything. Paid full price. Safe to say we won't be back, sadly as usually one of our favourite eateries.
Veronica Heslop . 2023-10-30
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Unfortunately very limited menu
Barbara Giadrini . 2023-10-29
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Great place ,food lovely, unfortunately there was 3 children running in an out the fire door ,which made it very cold
Sarah Noon . 2023-10-26
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Love the food and scenery is lovely to look at whilst eating outside
Paul Gould . 2023-10-25
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Went on a Friday morning for a team meeting breakfast. £9.99 for an unlimited cooked breakfast is brilliant but the quality was also really enjoyable. The service from staff was great, polite and really helpful. 100% would come here again for breakfast for work or outside of work.
Macauley Waites . 2023-10-16
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Up and down experience. We were all looking forward to a roast dinner on the Sunday. Arrived at 2pm to be told that they had run out of beef and gammon two hours after the roast dinners had started . 5 of the party ordered the roast turkey to be told that they had ran out of that aswell! Ordered starters and Mains from the normal menu instead which were very nice . We paid and when we got home realised we were over charged £37.00 as they didn’t take the roasts off our bill! Went back to the pub and they kindly refunded us Won’t be our first choice to return to again . Food is decent but management and customer service needs improvement.
Lauren Biddle 10 . 2023-10-15
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Good breakfast pleasant staff
Ian Elder . 2023-10-11
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Avoid. Can't even give it a 1 star for food. Very poor food quality and service. Customers clearing and cleaning their own tables as no staff bothered. Had ordered food and after a very long wait and despite asking for the table to be cleared twice, the food arrived but server unable to put it on the table as no space due to dirty dishes and glasses from the last customers. Food poor, steak pie was all gravy and pastry and the chicken and ham was just that, no sauce in the pie so very dry. Tried to speak to the manager but she was uninterested and just said "sorry about that" several times in a patronising manner. Should have walked out when we were waiting to enquire about a table and 3 members of staff including the manager, who were all stood behind the bar chatting, just looked at us and then carried on talking for several minutes. Staff training needed urgently.
carol mcphearson . 2023-10-03
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Good food, reasonable value and good service.
Leonard Cobb . 2023-10-02
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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58 Opinions
These reviews are fake or long out of date, new situation: The current people are scammers. THREE times they've taken money from me and delivered nothing. Do not order from here or you'll go hungry
coffeebaconladychickenfishroastmustcreamoldcookedsteak3 Opinions
Delicious! Flavoursome food at its best, freshly cooked in front of you. My Thai red duck curry was perfect in texture and taste. Very friendly staff and will definitely be returning soon. Highly reco
coffeebaconladychickenfishroastmustcreamoldcookedsteak