Based on 154 opinions finded in 1 websites
Based on 154 opinions finded in 1 websites
Nº 253 in 315 in Staffordshire Moorlands
Opinions
Really good value for money in a themed park and kids more then happy with menu. Plenty of seating
Samantha Mills . 2024-07-22
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Was rainy wet day, therefore was chilly in there. Food was lovely, little choice though and very expensive for what it was to be honest.
natasha pardy . 2023-10-22
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What a rip off, half a cheese sandwich for the kids £2.50 crunchie chocolate bar £1.40 come on people, don't you earn enough from us paying ridiculous gate entry fee's. Talk about captive audience
Andrew Betteridge . 2023-08-14
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No other alternative place to eat other than this location.
arfan Kamora . 2023-07-28
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Quite expensive nearly £30 for kids meal half a jacket skin was rock hard a pizza, a sandwich and some drinks but again is a theme park...
Keanu Mannion . 2023-07-07
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Food was lovely and arrived quickly even though it was busy.
Ursula McGillick . 2023-01-20
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Food was small but it was good and quick service
Lesley Vickers . 2023-01-10
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Good pizzas for kids and plenty of options
Harmeet Virk . 2022-10-25
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Good cafe to stop at whilst in cbeebies land. The only downside is it does get very busy. It would have been nice to sit outside but there is a speaker blasting CBBC theme songs at absolute full volume right in the outdoor seating area which put us off sitting there!
Tom Robinson . 2022-10-22
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We had jacket potato’s and the quality of the was awful. The cheese was pretty much inedible, even the kids thought it was awful.
Jaime Mitchell . 2022-10-21
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Clean and always friendly helpful staff, good prices for creams too x
Marie Preidt . 2022-09-22
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This place doesn't even deserve one star. Where is the food hygiene agency? All of the tables were filthy. Food all over the tables and floors, packaging everywhere and nobody cleaning them. Asked a member of staff to clean a table and she said which one- I said can't you see they are all filthy? Such a low standard of hygiene/non existent for a restraunt aimed at children. We definitely caught some form of a bug after visiting here. I would never eat from here again and would not recommend you to do so either.
Shaila Hamid . 2022-08-28
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Sandwiches, pizza and jacket potatoes are the entire menu. Great fast service and food without waiting. Kids box is £5 for drink, snack and either sandwich or jacket potato which for inside a theme park is very reasonable Has ccbc theme so everything is bright yellow and fun for children If you get there before peak of lunch you are fine for a table however over the years have been several times and not been able to get a table which can be inconvenient with the children. Food and staff are always great
ashleigh Scarrott . 2022-07-22
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Very very slow service and really overpriced for what you get. Not ideal for a children's theme park, packed lunch highly recommended
Andrew Waller . 2022-07-06
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Warm food was good. Little in the way of vegan options and the vegan wrap we had was soggy. Better off bringing a packed lunch or picnic. Otherwise stick with the baked potatoes and pizzas. They are cooked fresh.
Dave Bullock . 2022-06-28
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Went with my wife my step daughter asked for meatballs with pasta only to be told very rudely that there was none picked her nose then told the next person next to us she had just put some on. I don’t know why anyone would do that to a young girl they were not busy not low on staff this ignorant behaviour was simply because she has no good customer service skills. She didn’t wash her hands either all she had to do was say we will be putting some on soon I have not yet spoke to the manager about this but I hope no one has to experience this same issue we spent a lot of money here and enjoyed the park but this place/the member of staff simply lets it down
H M . 2022-04-04
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The food was tasty and not too expensively priced for a theme park.
Michael Baxter . 2020-11-08
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Very expensive for poor quality of food and unclean
Hybrid . 2019-09-27
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Staff are lovely and the food is good and not overly expensive for a theme park eatery.
Jaclyn Bird . 2019-09-01
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Perfect excited little visitors.
Maria Furze . 2019-08-31
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Not much food choice n flys around the open salad bar!!!!
Gaz Jones . 2019-08-25
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Great place for the whole family to eat reasonable prices too. Would recommend
Chris Radcliffe . 2019-08-08
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Not much selection to choose from, extremely over priced, food quality is awful. No toilet facilities on site. There are much better places nearby.
Steven Hilton . 2019-07-31
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£5 for half a sandwich, juice & fruit pot for the kids, bargain
Chris Chisholm . 2019-07-30
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Not enough food options and too obsessed with healthy options
Laura Youngs . 2019-07-26
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Good venue to get away from it all
Adam Mosley . 2019-07-26
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Im giving a 1 star due to the attitude of the staff. Enough said.
Lewis F . 2019-07-25
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They should have chips on there minus.
GG Lau . 2019-07-08
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Excellent place. Good choice of healthy food. Reasonably priced.
Anna Fitzpatrick . 2019-07-03
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Overpriced and crowded, not enough seating for a quiet weekday let alone a busy day! Ham hock and egg sandwich was delicious but way overpriced.
Emily Aylward . 2019-05-24
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Great place for the kiddies to get some good grub! Pasta smelt lovely
Jay Gillings (Silly Gilly) . 2019-04-30
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Rip off food was not that great
Cobra Car Sales . 2019-04-21
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Very expensive,the staff were often rude and forgot my order, my adults box was the same size as my nieces and there was no sauce for the pasta. Highly disappointed
Bonnie Last name . 2019-04-18
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Great staff but pricey and small portions
Tracey Sainsbury . 2019-04-12
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Very nice, clean and not too busy
Chris Hallam . 2019-04-09
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But expensive. Lack of choice. Hot chocolate not nice. Staff very nice though
Caroline Hunter . 2018-10-13
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Great eating venue at Alton if you have little kiddies. Located in Cbeebies land, it is tucked out of normal traffic so was nice and quiet when we stopped by! Great options for kiddies, pick and mix on hot and cold foods. Excellent salad/fruit bar which our kids loved. A little pricey but normal for Alton Towers.
Louise Crocker . 2018-09-28
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I think this place it good there was a good range of sandwiches,drink and salad the staff are really nice x
Ffion Morgan . 2018-09-24
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As a place to eat with small children in Alton Towers it's OK. It's bright and colourful and there's a reasonable selection of food. That said it's expensive for what you get and what we had, the jacket potato and sandwiches for the boys wasn't great. There's also not enough highchairs for one to be on most tables ,so for some this will be a waiting game, which with small, hungry, angry little people can be quite stressful. Some of the staff could also do with learning how to smile, but then the same could be said of quite a few of this year's crop. We'd probably eat here with our boys next time, as they will still be small but it's not somewhere to take your kids once they've outgrown CBeebies land
Brian Crocker . 2018-09-23
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Good value lunch for kids, staff helpful,
Clare Taylor . 2018-09-12
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Very healthy options for children and adults. They have thought about saving the environment so all cutlery and tissues are recyclable. The food portions are reasonable and also at a great price.
shaBBq SE . 2018-09-08
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Maybe we got here at the wrong time, but I felt a bit underwhelmed. Very little choice, very little actually there, a bit dirty and a bit overpriced. Well worth bring a packed lunch instead.
Duncan Harrison . 2018-08-21
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Kids lunch box £4.95, very small sandwiches, tiny salad and a drink. Not quite the selection you'd get in a supermarket for that price! Adults sandwich, pot of Pringles and drink was £6.95. We were fed, hydrated and left with less spending money! Don't forget to like my review 😀
susanna roberts . 2018-08-19
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Lots of rubbish on the floor and slow cleaning tables. Bins overflowing
mark frary . 2018-07-08
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Best for kids but there's not much competition
Joe Aldridge . 2018-07-04
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Overpriced for what it is (to be expected) and fearing that the food would be awful like it is at most theme parks, it was a good surprise that the paninis and pizzas that we ordered were actually pretty good. Staff were friendly which was also a change from the norm.
Leigh Strong . 2018-07-04
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Lovely restaurant healthy choices my nephew loved itx
Carole Dibble . 2018-06-29
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Great for the kids, its located in CBeebies land, has the healthiest choice of lunches on the park
Claire Woodmore . 2018-06-28
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Not a great started to close while were still eating felt uncomfortable like we were being rushed to eat etc it was only park didn't close till 4 but food was ok
gemz restall . 2018-06-22
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Limited hot food and prices are not cheap. However the food is task and generous.
Wayne Swarbrick . 2018-06-19
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Fast friendly service. Good choice. Healthy options available. Plenty of seats available.
Clair Brannagan . 2018-06-19
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Cold. No seating. Terrible limited options for food...take a packed lunch!
Erika S . 2018-05-24
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Expensive but food is good quality.
Zahan Sellars . 2018-05-18
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Quite basic but easy enough to refuel. Panini's or hot potatoes are the hot meal options. Their espresso is acceptable.
Geoffrey Caron-Lormier . 2017-09-10
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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4818 Opinions
Excited to arrive and a quirky theme with the food being delivered by roller coasters, however the excitement and bright lights is where it ends. There is zero customer service, as you are seating and then order/pay through an app before food being delivered by the roller coaster. The app was difficult to manage and payments wouldn't be accepted as wifi issues and it kept crashing before the payment went through. Eventually I had to ask a member of staff to make the order before we walked out. We were warned food would be delivered and there maybe a 5 minute gap between the orders when being seated. There was actually 13 minutes between the 1st and last order being received, my eldest girl ended up eating her meal with us watching her as we had finished - not good! We were all still hungry as well, even McD's fill you up better and a fraction of the cost! Very expensive for a few burgers and zero customer service. It cost us £70 for 4 soft drinks and 4 burgers and chips - ouch! I wouldn't recommend and we would never return, other than to look at inside and see what happens in there.