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4.0

Based on 588 opinions finded in 1 websites

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Nº 210 in 440 in Lincoln

CUSTOMERS TALK ABOUT DISHES WITH..cookedvegetablescheesesteakporksalmonlambsouproastold
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OpinionsNoteTripAdvisor5884.0

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Esta es una reseña del Cocktail Lounge and Bar Colonnade en el White Hart Hotel. Nos alojamos en el hotel y bajamos a cenar en el bar. El bar tiene diferentes niveles de asientos, algunos frente al bar y luego otra zona más tranquila, subiendo unos escalones y centrado alrededor de una chimenea. Un ambiente confortable que comparte la misma cocina que el restaurante Antlers. Pedimos dos sándwiches de club y un par de bebidas. Nos dijeron que el restaurante estaba ocupado y que podría haber una espera de hasta veinte minutos. Treinta minutos más tarde, volví al bar para revisar nuestros sándwiches, pero faltaban otros quince minutos para que nuestros sándwiches finalmente llegaran. Por supuesto, estaban deliciosos, pero ya habíamos perdido el apetito. Decidimos no molestarnos en tener nada más, pero salimos fuera del hotel para tomar algunas fotos. Pasamos por el restaurante Antlers - y estaba poco poblado, así que no hay razón real por la que la cocina no podía manejar un par de bocadillos. Muy decepcionante.

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FiftyFifty5050 . 2024-08-25

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Estuve en White Hart antes y lo disfruté. Después de la re-marca a Antlers pensé en darle una oportunidad. Reflexionando, eso fue un error. Como "grupo grande" (menos de 10 ) insistieron en que ordenáramos fuera del "menú de celebración" (imagen adjunta) y no nos permitirían cortar y cambiar entre eso y el menú a la carta. Lo cual está bien, su elección. Que aparte, ahora me doy cuenta, en comparación con el menú del almuerzo (también adjunto) , terminé pagando un £ 4 . 50 premium para la cena. ¿No estás seguro de si eso es habitual en la industria? La comida era mediocre y, en algunos platos, escasa. Por ejemplo, los scampi de langostinos bengalíes eran tres trozos de langostino masticable en una masa muy delgada que se caía nada más intentar arponearlo con el tenedor, todo acompañado de una guarnición indiferente e insípida. La hamburguesa de la casa era un poco mejor, pero no había rastro de trufa, así que a £ 18 . 95 probablemente era 5 libras más caro. Las patatas estaban buenas. Lo más divertido fue que alguien pidió una coca - cola y lo que llegó fue quizás la botella más pequeña que he visto. La decoración general estaba bien, pero no mires hacia arriba, tienen que arreglar el antiestético techo de cristal. El retraso entre el entrante y el principal fue el mayor problema, ¡complace que no tuvimos postres! No lo he cronometrado, pero parecía una edad. No éramos una gran fiesta, así que su incapacidad para hacer frente fue sorprendente, especialmente dado que el lugar estaba casi vacío en ese momento. Algunos empleados mejor que otros, en general amable y acogedor. Sin embargo, cosas como preguntarle a solo la mitad de la mesa si querían más bebidas e ignorar la otra mitad simplemente se sintieron un poco mal. La ubicación es fantástica, así que entiendo que pueden cobrar una prima. Sin embargo, hay algunos lugares alrededor de esta área, por lo que necesitan comparar y contrastar. £ 30 (y más, con cargo por servicio) para dos platos no es inusual en estos días, pero tienen que entregar en términos de servicio y comida. Para mí, se quedaron un poco cortos.

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Mark C . 2024-07-05

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Re - insignia como Restaurante Antlers, pero no se puede encontrar en este sitio. Nos hemos quejado en privado al lugar, pero no recibimos respuesta, así que pensamos que sería mejor avisar a otros. Uno de los nuestros casi pide una "salsa de pastel de pescado" solo para descubrir a última hora que contenía mejillones. No hay mención en el menú, así que tuve que volver a pedir en un poco de un aleteo. Cuando aparecieron los postres, no eran lo que pedimos, pero sin explicación previa que hubiera permitido un nuevo pedido, así que obtuvimos lo que nos dieron. Uno de los postres era pastel de zanahoria, pero deconstruido hasta el punto de ser imposible de reconocer. Piezas pequeñas en un plato grande, probablemente una cucharada en total por £ 8. 50 . Estas cuestiones fueron planteadas en un correo electrónico al Hotel, que parecen no estar interesados en disculparse o dirigirse a ellos, así que aquí estamos. En general, un servicio deficiente, un servicio postservicio deficiente y una decepción muy cara.

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Stuart S . 2024-06-05

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Went for Afternoon Tea and we were really excited as the restaurant looks amazing, we frequent the bar regularly and the staff are always so friendly and helpful. Sadly we were actually disappointed with the afternoon tea, the sandwiches were dry as they had obviously made in advance. There was quite a few tiny little cakes which were pleasant but certainly no WOW effect and very middle of the road! Nothing else savoury apart from the sandwiches compared to other nearby hotels. It basically felt like a very ordinary paint by numbers afternoon tea with no extra thought or effort to reflect its amazing surroundings. I wouldnt recommend it and won't be back again for afternoon tea...though the cocktails in the bar are amazing! Just put some effort and imagination into your afternoon tea...share a photo on Facebook and we will try again!

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Vikki D . 2024-04-21

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I wish I’d bothered to read the reviews before booking this for a friends big birthday as it really put a dampener on a good night. The service was just so ridiculously slow. After over an hour waiting for starters we asked for a complimentary bread basket to be told absolutely yes, but not complimentary. Apparently the delay on service in an almost deserted restaurant was due to us being a large table (a table of 7!) who booked this over a month ago. Quite frankly if you cannot staff your tables you shouldn’t be accepting bookings. The food was lovely but the wait and the customer service was completely unacceptable. I don’t mind paying expensive prices when the service reflects that however the team they have working don’t have any customer service training and don’t care. The fact they charge an automatic service charge on top is almost laughable considering how abysmal it is. There are an abundance of good quality independent restaurants in the bail so my advice is just to avoid this place at all costs.

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fabergeegg . 2024-03-30

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First of all it is a little confusing when trying to write a review about The Antlers Restaurant on TripAdvisor when it is still using the old Grille Restaurant !!! My partner and myself visited midweek and in the early evening using a Christmas present voucher from my daughters. This entitled us to an allowance towards our meal and a free bottle of house wine. I have to say that we thought the white house wine was in fact very nice and well chosen by the restaurant. We enjoyed our starter and also the main course though I did have a slight issue with the steak being overcooked. We were well attended though we could see that the larger attended tables were having issues (still) with slow service. I can only comment and give 5☆ on our personal experience which despite the minor issue that was resolved by our waiter Henry. He was very attentive to our needs and informative regarding the food and wine. It is fine dining but we would perhaps give it a little more time for those little issues to be resolved before returning for a special occasion.

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Robert W . 2024-03-29

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Staff really lovely and hotel was clean but we never got any sleep what so ever right outside our window they must have been a generator and it was going all night really loud . Breakfast was lovely just a shame we hit n8 sleep

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mandyc407 . 2020-09-05

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First visit, booked for opening time, had the place to ourselves, however it was fully booked for later on. Great service and staff, however I was a little annoyed about the size of the portions. The food itself was very good, with very tender meat...

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CHRIS B . 2020-08-22

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The restaurant at the White Hart is excellent, maybe a bit more expensive than other places, but the food is superb. I had the rib eye steak, absolutely gorgeous flavour. My husband had the duck, also excellent. Very obliging staff, well worth a visit.

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Lynjan1066 . 2020-03-16

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Broccoli and Skegness Blue soup. Very good. We asked for some bread rolls and were nearly finished the soup by the time they arrived. They had obviously been defrosted and then put in a very hot oven. They were so hot we were unable to...

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Pam H . 2020-02-27

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We have been here twice for an evening meal. We found every thing super! The service, food and atmosphere all great. Also like the fact you can use the little car park opposite. Thanks x

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haydangate . 2020-02-23

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Staff here were fantastic and made our evening meal a lovely experience. Although very busy they found us a table for two and were helpful and good humored throughout the evening. Excellent garlic bread starter and main dishes of lamb and duck. Only negative is that some of the tables for two are very close together when conversations are loud nearby! We would return, but book a window table!

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Caroline H . 2020-02-23

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Presents new tastes of the food one thought you know. Service very helpful and the vine list offers plenty good choice.

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VplusR . 2020-02-17

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My husband booked a table for us here for valentines night, £80 for the valentines menu but thought it’s a special occasion and our anniversary. The food was appalling, the quality for £80 we would have been served better food in Weatherspoons. Totally disappointed. We were expecting a fantastic meal, there was no added extras to show it was valentines evening but are happy to charge £80. The champagne cocktail just tasted like juice. I’m not sure how they warrant charging this amount for something that isn’t of quality.

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DawnBOD050918 . 2020-02-15

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We have come here on a regular basis for the past ten years!! We just have a steak and a bottle of wine - no starter, no pudding. Last night we visited, the restaurant as usual was very quiet and we had our usual table by the window. The wine was served and the steaks arrived. My husbands was perfect, mine was undercooked, and had a white vein running through it, which looked very odd, the fat was not fat, just gristle. When we pointed this out to the young lady, and were offered a free dessert - which neither of us eat. That was all, no apology, no reduction in bill, nothing!! I am sad to say that we wont be going back!!

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nolah527 . 2020-01-25

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Attended with my wife for my birthday our second visit not disappointed. We had Salmon and Ham Bon Bons for starter. Both had braised beef which was so tender and moist and I had cheesecake for dessert the meal was lovely. Staff polite and efficient.

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Andy235 . 2020-01-21

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Enjoyed an excellent evening meal here on New Year's Day. Although it's a grill, we both opted for one of the vegetarian options and they were delicious. This was proper restaurant food and expertly prepared. The service was also good and the bill surprisingly reasonable. A big thumbs up from us.

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Kevin H . 2020-01-04

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We stayed at the hotel on 30th and 31st December with four friends. Had a fantastic couple of days. Room very clean and comfortable, a bit tired but that’s no big deal. Staff were extremely attentive and most cheerful. Hotel food was extremely good, despite the restaurant being extremely busy on New Year’s Eve. We had a fantastic two days break and will definitely return.

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Margaret C . 2020-01-02

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We were here 4 years ago and my review then was excellent sadly I can't give the same rating this time. We were visiting family in Lincoln and booked a table for the Saturday before Christmas early evening. When we arrived the bar was extremely busy ( to be expected ) so we had one drink and went straight through to the restaurant. The service overall was reasonably good. I require a gluten free meal due to coeliac disease, we book here because they cater for me. Initially I was given an out of date menu so when I ordered they swiftly returned with the correct menu. The food was rather disappointing! Some items they only had one portion of! Really? Early on a Saturday evening! My gf mini quiche starter was barely warm which was a disappointment as I rarely get pastry items when eating out. We all had pork for our main, it was presented well but lacked taste we all agreed.

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Margaret C . 2020-01-01

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This was supposed to be a Christmas treat, no!! only 12 people in, but over 20 minutes for our drinks to turn up. The starters were over priced and only average. Our main meal turned up minus the vegetables, which had run out!! the meal was 20 pounds but rather average in taste and the cocktail was awful. It felt like the normal chef had the day off and someone just stepped in. We have been many times before and had a great experience, but this time, very disappointed. Other people around us also seemed to be having a similar experience.

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ayrtonlusty . 2019-12-26

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Staying at the hotel so booked a table for the Monday evening based on advertised menu, shown to our table and given menus, a few minutes later the waitress returned to advise us that as it had been a very busy weekend and not all items on the menu where available. There where no steaks of any kind,no mixed grills,no vegetarian dish and no mussels which left very little choice. I choose pork belly served on a bed of cabbage she returned a few minutes later to say it couldn’t be served as advertised as they had run out of cabbage so would a selection of vegetables be ok. I find it difficult to understand how knowing the parties and functions they had booked that they could not plan and order sufficient stocks.

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GolferDerby . 2019-12-17

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Came in as we were attending the Christmas market but wanted a nice place to sit and enjoy a meal. We were literally ushered into a dining room before even having chance to decide wether we were wanting to eat there or not. We were asked if we were wanting to eat or just have a drink, but the bar was full and if we wanted a table there was only one available so we should take it or we wouldn’t get one. The only thing on offer once we were seated was a Christmas menu, with a choice of two courses or three, not actually wanting a two course meal at lunch time, and not really wanting a Christmas dinner, we reluctantly ordered. Well! The starter that came gave us a laugh, a tiny half of a pear with no more than half a crushed walnut and a sprinkling of Stilton, which could have all been ate in one fork full! The mains were just warm, with hard vegetables which consisted of two small brussel sprouts and a bit of other veg. The best thing from the whole meal was the orange cheesecake. We weren’t asked if our meal was ok.To be honest you wouldn’t be expecting it to be too fantastic, it was obvious that the customers were being treated as a conveyer belt system, rushed in and rushed out. There was no customer service and the man on the door had the attitude of, Are you coming in or not, if not step aside and let someone else in. We wanted to have a really nice day and treat ourselves to a nice relaxed, special meal with our mum, we would have been better off with a sandwich from Greg’s!

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Maddymoo1 . 2019-12-08

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Limited menu due to the Christmas market. Food was ok. Service abysmal! We were welcomed / attacked by "I hope you have a booking" as opposed to "good evening". The restaurant was quiet despite it being a december weekend and christmas market. No one took or offered to take our coats. the meal was rushed, the bill was dropped onto the table no one enquired about our experience. The waitress returned to accept our payment and again didn't ask after our enjoyment. Service shocking. Will not return. As we left bonone at all said goodbye or thankyou. Shocking. In a competitive service industry. We won't return. Shame for the chefs work so hard. I have had better service in McDonald's!!

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Sunnylangypie . 2019-12-07

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Well what can I say unbelievably priced for what you get room for 3 adults breakfast included, lovely clean modern hotel except for lift which adds a qwurkyness to the place. Room spacious and clean, helpful staff, lovely place to visit for pubs and shopping, only downside to this hotel is its on top of Mount everest liturally 1 big steep hill, think its acctually called that. However there is parking over the road from hotel if you drive.

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29871 . 2019-11-10

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Went for a quiet bite to eat on a Monday night, so it was not busy by at the Grille by any stretch. We were seated at the window which looks out onto the lovely cobbled streets of uphill Lincoln and is what gives the restaurant such a great position.The service was not rushed given it was quiet night, but very pleasant. We had the fish and chips which were much more cultured than I had anticipated. More small pieces of fish sat on a bed of crushed peas, but all very tasty and with a decent portion of chunky chips on the side and a homemade tartare sauce. All in all very enjoyable if a little more pricey than average.All round a good experience.

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glenn_1967 . 2019-11-06

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Excellent meal in lovely location as a very special family get together. Fantastic value for money with steak night special plus choice of starters and desserts from main menu. Staff very friendly and attentive. Would come highly recommended if you're in the area.

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Barbara R . 2019-10-28

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On a coach trip to Lincoln, enjoyed morning coffee in the White Hart Bar/lounge, lovely and warm inside, out of the cold wind. Very tasteful furniture and decor.Decided to return for lunch, which was excellent. We ate in the Grille, window seat enjoying watching the graduates walk past in their gowns. My choice was pork loin steak with potatoes, cabbage and a mustard sauce/gravy. Followed by egg custard tart with raspberries. 2 courses for lunch were £12.45 - excellent value.

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Chicky B . 2019-10-12

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I walked in on spec. Terrific service, friendly staff, delicious food. Thoroughly nice evening, highly recommended. First evening for the restaurant manager really nice professional pleasant individual.

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Peter H . 2019-10-12

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Ordered olives and bread for starter this evening, the bread came with oil, salt and aioli. Very minimal amounts of each, literally a thimble sized for two people to share. The olives were terrible quality and reminded me of cheap supermarket jars. We ordered two Lamb dishes, it was presented beautifully but from the first few mouthfuls I was convinced it tasted fishy. I asked my husband who couldn’t taste it on his, it wasn’t inedible but ruined to experience of having my lamb, which I love so much. Towards the end of my husbands meal he agreed it tasted fishy and took out a chunk from his mouth that looked like tuna flakes. We ate our meals but didn’t enjoy it anywhere near as much as I hoped. I would normally have stopped eating and asked for another but I convinced myself there was something wrong with my tastebuds. When we asked the waiter if it had been cooked in the same pan or grill as fish, he went to ask the chefs. He didn’t come straight back to us, it took him at least five minutes, to which he told us they wash the pans in between but yes they do use the same pans. I’m not convinced it was washed properly, I told him I was disappointed with my dining experience. It’s still not sitting right with me, we weren’t even offered so much as a complimentary drink. We won’t be returning, mainly because I don’t trust the pans are cleaned thoroughly and the waiter didn’t seem to take me seriously enough. No marks for customer service skills. Long story short, it was the best fishy lamb I’ve ever had!!

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Selina W . 2019-10-11

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4 of us decided to try the White Hart and popped in on Friday night about 7.30 . We had a drink at the bar and was served by a scruffy lad with large earrings and awful tattoos all down his arms. Then shown to our table by another scruffy individual . We waited quite a while for someone to take our wine order then when he brought it to us he said “ here you are dearies “ Then later on he called us guys !! Not at all appropriate ! They just didn’t seem to have been given any training whatsoever. The actual food was just about ok but it was the staff that was the problem. There just didn’t seem to be any one in charge just these what appeared to be young lads who didn’t seem to have a clue. Very disappointed

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17WOODY . 2019-09-28

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This is a charming hotel in a fantastic location with easy parking However it is probably time for a little TLCAlso due to the location it is noisy with traffic and people out for the evening late into the morning It has no airconditioning so you do need to open the window.Staff are friendly and all areas are clean I probably wouldn’t stay again for the reasons listed

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30GillianT . 2019-09-28

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I made a booking weeks in advance for 10 people at 14:30 on the 15th of September for a Sunday Lunch on my wife’s birthday with her and her family. When arriving, we were told that you had run out of almost all the Sunday roast dishes except for Gammon! This is absolutely ridiculous when you know you have a party of 10 turning up. If we had been advised to pre-order before turning up we would have but there was no mention of this when or after making the booking. This was very embarrassing and a waste of time as we ended up leaving due to this poor planning on your restaurants behalf. I understand that the site may have been busy during the morning but I would expect some common sense to think that there is a group that has pre-booked weeks in advance and maybe they would be ordering a Sunday Roast on a Sunday! Not exactly difficult to work that out. Overall just very disappointing. Contacted the restaurant directly about this and received no response so far.

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David L . 2019-09-22

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Lovely meal tonight with our family from New Zealand also my daughter son-in law and grandson. Good menu. Great food and great service many thanks

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janet elaine ke... K . 2019-09-20

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Dads 70' birthday get together...From booking tables and choosing menu excellent,Beginning July 2019 so very busy...but cared for us all brilliantly,Large family get together,Food delicious,very delicious,everyone cleaned their plates,Waiters and waitresses excellent,made us feel very welcome,no rush to finish up food either ,Thankyou for a lovely afternoon,Definitely recommend,We ordered of the set menu which was delicious And excellent value and quality

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Joseph M . 2019-09-17

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Excellent service, the food was absolutely delicious, very nicely presented. Really nice environment. Will be back.

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soosisan . 2019-09-15

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Efficient staff, very good quality food at a very reasonable price. The early evening special is particularly good value, but if you can't make it before 6.30 pm it's not much more expensive. Free parking as well if you ask!

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CandSLincoln . 2019-09-14

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I visited the Grille with friends on a Monday Lunch time. We had pre-booked and our table was already set when we arrived. The Grille was nearly empty. Surprisingly the service was very slow; they didn't even come and ask if we wanted drinks. Eventually we were attended to. The home made soup and bread roll were excellent. However, the main meal was just average. When it came to paying the bill the young man didn't seem to know how to work the till.

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valerie k . 2019-09-11

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This is the place we prefer to go for a meal uphill in Lincoln .Not the cheapest but not too expensive either .The chef cooks a steak exactly how you've asked for it and the traditional accompaniment of chips, tomato and grilled mushroom are just right too. We've tried other dishes and enjoyed those equally. the standard is as good as ever, and the service has always been good, personally we have never been disappointed here .We have never tried the early discounted menu but from what I hear its very good too.

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bully b b . 2019-09-03

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Visit to The Grill Restaurant at the White Hart at lunchtime, with friends.The meal was very second rate. New potatoes were undercooked. Only vegetable was peas. The pork was fried in breadcrumbs and very tough. Had to ask for a steak knife to cut it- not worth bothering!- still tough!Asked for apple sauce , but it never appeared.Staff seemed indifferent.Dessert was fine, but the main courses are not up to standard for a good Hotel. We are locals, but would never eat here again.

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pamelahE2212PB . 2019-08-23

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The initial service was excellent, and the main course could not be faulted, the main problem was getting any service for a follow up, in the end had to go and collect the bill. Not a good end to what could have been a great evening out.

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David B . 2019-07-19

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Had a lamb dinner here today and what can i say "wow" had a honey and carrot soup for starter, a lamb Sunday lunch followed by a beautiful cheesecake. Excellent service been here twice now and would highly recommend it. The staff are very friendly and accomodating. A specail thanks to Alex for making us feel so relaxed. Cant wait to come back!!

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salescashier . 2019-07-14

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We have had several evening meals at the Grille and all without complaint. We have been accommodated with a table preference to suit, the staff have been polite and attentive. The food has been very nice, cooked well and hot. We couldn't really fault the place to be honest. It was clean, comfortable and local to our hotel.

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C P . 2019-06-05

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This was a really cool old hotel in Lincoln. It is right in the center of town. It is close to Lincoln Cathedral and many quaint little shops. The history is amazing. There is a little bar and the tenders are friendly. They have a little restaurant and banquet rooms. Staff is friendly. A bit rustic but large rooms. Would definitely stay here again. Oh and it is reportedly haunted though I didn’t experience anything but a good nights sleep!

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Michelle B . 2019-06-04

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Beautiful place well decorated the food was amazing, mixed grill was worth every penny! However in my experience the food should be as good as the customer service. There was one waiter (I can only assume he was the front of house manger) that had the worst attitude I have ever encountered. That was very disappointing. The tattooed guy that bought us the drinks menu and the bleached blonde haired guy also the young girl that served us was a credit to you..... shame about the other one. Still tipped hope you get a share. Everyone has a bad day, the place wasn’t busy. Sort it out!

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richardrN7993OZ . 2019-05-04

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Visited the Grille Restaurant at the White Hart Hotel on Thursday 25th April 2019 at 12.45 p.m. 3 people dining. Order one bowl of soup,a portion of Haddock chips and peas. and a portion of char grilled cauliflower with boiled potatoes (vegetarian)after a wait of 45 mins.the soup arrived no bread roll offered,fish chips and peas that nearly required a hammer and chisel to get through the batter and the char grilled cauliflower which looked very lonely on its own on the plate,overall a very poor experience.A birthday meal to remember for the wrong reason.

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selmerman . 2019-04-26

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When we go to Lincoln and we are superhungry than we treat ourself for the Grille restaurant - starter - main - dessert for under 15 pounds. And really good size portions. Every time we were really pleased - this time I have to say it was a bit disappointing. Lunchtime - during the week - not full at all - 4 staff people. We were waiting too long for our food - one main on the menu was not available anymore - nobody brought us more water to the table or cleaned the table after the main. We would have had a pudding but because of the too long waiting experience we gave it a miss.try to to better as you were before please.

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isabel p . 2019-04-15

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We visited The Grille Restaurant at the White Hart tonight 11th April and had a superb meal. Luke, Alex and staff were very efficient and polite. We shall return again soon.

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John A . 2019-04-11

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We found it rather pricey for what was on offer. The pussain was for 2 to share and yet only big enough for one person. When it arrived it was carved at the table, meaning that the carcuss was removed, making the portion tiny. Rather a shame. We didn't eat there again during our stay.

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Celia A . 2019-04-08

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Had a meal here tonight and was greeted by Joe. What a delight! Remembered my name and was on hand at all times. Absolute credit to the restaurant, will definitely be returning .

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harrietw1992 . 2019-04-06

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Dined here not that long ago, and I have to say it was amazing! Food cooked to perfection, friendly service and very welcoming staff. Would like to thank Michelle for her lovely service and advice on food and wine, she made our evening one we will never forget.

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Hazell5968 . 2019-04-01

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Excellent food as always, lovely well presented restaurant, and polite and welcoming staff. Particularly recommend the cocktails - can’t recommend highly enough!

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francescapL399PC . 2019-03-31

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We went for my mother’s big birthday meal. The restaurant was not full but it felt like we were a bit of an afterthought. Although they had plenty of staff on, they didn’t seem to have the time to serve us. It took a full half hour for our drink order to come out (they had lost our ticket) and the food order was incorrect (they brought the sides out 20 minutes after the meal, no steak knife with a steak). On the credit side, the food was very nice and extremely well presented but of variable temperature. We had been anticipating staying for desert but the poor service put us off. I would not recommend.

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SFKK16 . 2019-03-16

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Fantastic food, atmosphere & staff! I had pigeon to start, steak for main & Black Forest gateaux (with a twist) all cooked to perfection! The staff are very attentive without being intrusive. All in all a brilliant experience, I would highly recommend

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danatkin73 . 2019-02-16

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We queued up for a table was only behind one couple, however we heard how rude the server was too them deciding whether they could have a table or not which took a while of looking through a book, we hoped he wasn’t like that with us but however, we didn’t book a table and he didn’t make eye contact with us apart from the initial greeting, said things under his breath, honestly couldn’t hear what he was saying whilst he was then again looking through a book ,treated us like we was a burden for coming in and then seated us, didn’t ask us if we wanted drinks and just walked away after giving us the menu, automatically feeling awkward and not wanted we didn’t want to stay, so we left before ordering, to which he then ‘bitched’ about us to the next customer coming in and didn’t ask us what the problem was, the restaurant was not busy at all there was around 4 other tables in, An was treating walkins like they wasn’t welcome, Won’t be returning, had a lovely meal down the road instead.

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Eleanor9568 . 2019-02-14

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4 of us, second visit in a couple of months. Tasty well presented food, friendly courteous staff and a warm cosey restaurant. We will be back.

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emmar0therham . 2019-02-09

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Ordered food breakfast & ribs and chicken both cold. Sent back the excuse was only 1 member of staff in kitchen. Not the reply I was expecting. Now I know why I don't eat at Wetherspoons. The bar was cramped but they had a lovely log hire burning in the hotel reception where you couldn't sit.Do these people not know that it's winter. THE AIR CON WAS BLASTING OUT WHATS ALL THAT ABOUT??

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karengJ2386BR . 2019-02-04

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This was meant to be a truly special night with the entire brood gathering to say farewell to the youngest going off to University. Imagine our surprise to find we were one table of about three in that night and as such you would have expected A1 service. No - most of the time the servers were nowhere to be seen or if they did materialise it was folded arms and as if catering for 3 tables was too much. As the bill came to nearly £300 for 5 of us we were to say more than slightly disappointed. Food was at best mediocre that night and as we have dined at the White Hart previously we were more than surprised as our previous visit had been such a success and for that price it did not match expectations - plus the table was not in a particularly nice aspect either - in full sight of the loos. Thanks White Hart.

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Liz B . 2019-02-02

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I visited the white heart yesterday evening and thoroughly enjoyed myself. The service was great and the food was divine, I will definitely be returning soon!

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Bradley S . 2018-12-13

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Booked this a couple of weeks before , on the night they had a specials menu which we ate off , i had the t bone and to be honest it was very nearly the best i have had , the service was very good throughout and the restaurant soon filled up which for a thursday night is testament to how good it is , will back .

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AndyB434 . 2018-12-12

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We visited the The Lincoln Grille at the White Hart during a very busy Lincoln Christmas market. We were greeted at the door by a friendly guy who accompanied us through to the restaurant. We were given a set menu which seemed to cater for everyone. The food was delicious as were the drinks. The service was great too. We were asked to order all our courses at once due to it being so busy but I felt this helped deliver a great service. Therefore waiting times were irrelevant which was great.We were overcharged but once this was brought to their attention it was rectified immediately. Thank you for lovely food and great service.

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EmmaS1801 . 2018-12-08

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Went on a thursday for steak night, drink steak and 2 sides for 15 quid, had the ribeye which tasted bland and flavourless came with just 10 chips. The vegetables was ok. However when you spend 15 quid you expect to be full and i was far from full. The service we received from the waitress was good.

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Plizo . 2018-12-05

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6 of us went for meal . The food was nice but the service was not good. The waitress that served us was not knowledgeable about the menu and seemed uninterested and unhelpful. Shame really as wont come back . First time we have eaten out and not felt like leaving our usual large tip

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875paulaw . 2018-11-17

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The food here is good, and the menu variable, but we had to wait a shile after ordering before it was served

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Bishy008 . 2018-10-22

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Four of us had the Thursday Steak Deal, £15 for 8oz Steak with 2 sides and a drink. Perfectly cooked, great quality and would highly recommend it.

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Kate C . 2018-10-15

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Un tentador menú a la carta disponible por la noche, lleno de platos bien preparados, elaborados con ingredientes locales siempre que sea posible. Los precios son un poco más caros que en nuestro restaurante promedio, pero esto se devuelve en la calidad de los alimentos producidos, incluidos los ingredientes y la pasión que se pone en la preparación de los platos. Los alimentos pueden prepararse según el gusto y ajustarse para satisfacer cualquier requerimiento dietético, incluido el sin gluten, por ejemplo.Ubicado cerca del castillo y la catedral, está ubicado en la parte antigua de la ciudad. Como parte del hotel White Hart, también puede acceder al bar de cócteles. Hay paquetes disponibles en el hotel que incluyen ofertas relacionadas con el restaurante que vale la pena considerar.

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GoingGuide . 2018-10-14

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Mientras caminábamos por Lincoln buscando un lugar para comer, encontramos este agradable restaurante.Comí un bistec cocinado a la perfección. Mi esposa tenía carne. La mejilla era buena, pero debido a la riqueza de su porción, era demasiado grandeAmbos tuvimos postres, fueron los mejores que hemos tenido en mucho tiempo.Tuve la fresa 3 maneras y mi esposa tenía helado de vainillaEl personal era excelente y la comida era una buena relación calidad-precio.Si alguna vez volvemos a Lincoln estaremos comiendo allí de nuevo

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GEORGEW2444 . 2018-10-10

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Visitamos para un aniversario de bodas de oro.Nos cuidaron bien y la comida era buena, aunque nos preguntaron cómo queríamos nuestra cena de domingo preparada y cuando fue servida todos eran iguales, cuando desafiamos a los comentarios de la cocina era que todo era igual, no importa sabía muy bien .

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rumpole1972 . 2018-10-04

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Well what can I say very unexpected, Parked my car opposite the hotel great went to the hotel lovely welcome.The hotel is very quirky and lovely got the lift omg that’s a scary lift went to our room very spacious separate sitting room and bedroom, very comfortable bed, bathroom was okay as well.The hotel does need refurbishing but I wouldn’t knock the hotel for that as it is very quirky when your there you’ll see we where in the old part of the building so slopping ceilings and flooring, we had to laugh when we seen the sign in the bathroom explaining it may take a little while to g y hot water, I have to say it didn’t take long at all. Location is amazing next door to the cathedral and castle so many lovely restaurants and shops, great time thank you.

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BK1875 . 2018-08-20

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Two night stay at the White Hart. We are at the Grille both evenings. The food is reasonably priced and both times we are there the food and service was excellent. No complaints.

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Joanne59skk . 2018-08-15

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Called in here for a late lunch excellent menu and ver friendly staff. Food was delicious try the pork Holstein or the pot pie superb. A great find

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Paul D . 2018-08-15

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Popped into the White Hart after visting the Grand Medieval Joust at Lincoln Castle on Sunday 5th August.To be fair, this was the third restaurant we tried (after looking for reviews on Trip Advisor) but the previous two, although open, weren't doing food (at 5:30pm on a Sunday evening?)Anyhow, we'd eaten here before so popped in.The Grille area was virtually empty and we were seated promptly. We were offered two menus, one which was available until 6pm and the second (and more expensive A-la-Catre menu) available from 6pm.As we were hungry, hot and tired we oped to eat immediately. The first menu was a fixed price 2-course or 3-course. This menu is rather limited.We both chose the same starter and main course, prawn cocktail (takes you back) and battered haddock with herb-crushed peas.Both were delicious and were served very quickly. The chips were well-cokked with a fluffy inside, the herb-crushed peas were very nice and the battered haddock large.For a quick (and cheap-ish) meal, this was ideal and can be recommended.Had the fixed-price menu been a bit larger, this review would have been 5 stars. It should really be 4.5 (or 9/10 if you like) but TripAdvisor only allow 4 or 5 stars, so my award of 4 stars looks a bit harsh.

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B J . 2018-08-07

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It felt quaint looking out of the windows at the medieval street. I have been travelling for several weeks and made a point of having Sunday roasts. This was the best. Light and airy Yorkshire pudding and vegetables roasted to perfection. The service was fine although we were eating late afternoon and not many other diners.

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Alison T . 2018-08-06

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A great hotel in an excellent location with the Cathedral and castle so close. A lovely range of boutiques and cafes close by with plenty of places to sit and watch the world go by. The restaurant was great, we ate from the Ala Carte menu, and were very happy with the food. The room was spotless and very comfortable.

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suzzilattimore . 2018-06-28

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We went for The £15.00 steak meal including a glass of wine. The steak was succulent and so very tasty, will definitely do this again. The staff are friendly and go the extra mile. I can't understand why it isn't busier as it's the best.

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Lynda H . 2018-06-21

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Excellent and friendly service. Good choice of starters and mains. I had mackerel pate to start, and shared a surf and turf for the main. Excellent steak, king prawns and scallops. Cheese board to share for pudding. Been before and will go again. Recommended.

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SteLincs . 2018-06-18

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We decided to celebrate our wedding anniversary with a 'romantic' dinner for 2 at the restaurant. There was plenty of choice on the menu and a!l our options were delicious. Three courses plus wine and coffee was just £100. Great evening with attentive waiting-on staff, quality food and a view onto the quaint street. Our second visit here, as we'd celebrated our daughter's graduation here after the ceremony at the nearby cathedral. At lunch, they do a wonderfully set-priced menu - can't be beaten for price and quality. Next, we'd love to stay overnight at the hotel.

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janLincolnshire . 2018-06-18

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We were staying at the White Hart hotel, so booked in for dinner on our arrival night. The menu was a bit limiting for me, my wife was fine. The food as all prepared fresh and tasted good. The service by the young team was attentive and friendly we would eat there again. There is no real atmosphere in this place a bit soulless, but the food is good.

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graham c . 2018-06-15

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I went into this restaurant based on the menu posted outside only to find out when I went in it was a different menu. Not very busy. I was told I couldn't sit in the window as the tables there were reserved (really?).The prices were quite expensive so I went for one of the cheaper options at £12.95 - roasted cauliflower with raisin puree, bhaji, spicy baby potatoes with coconut curry sauce. It was very tasty but the portion size was surprisingly small for the price.I asked to see a dessert menu and was duly given it but then I was ignored for quite some time. I would have ordered a dessert but because it took so long for the waiter to come back to me I thought "s*d it I can't be bothered".Not sure I'd be back.

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J5429JMkarend . 2018-05-01

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Visited with my wife opted for 2 courses for £12.50 great choice. I had Ploughman’s/Steak with had Soup/Fish&Chips. Food tasted lovely and was great value, staff very attentive would 100% return.

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Andy235 . 2018-04-27

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Decided to eat here as we were staying in the Hotel and it was such a poor evening weather wise..The food we had was very nice and more than adequate for us to enjoy the evening.However I must say that the restaurant it self is not an inviting venue; even though it looks as if it had just undergone an upgrade. We were fortunate to sit at the higher level of the restaurant because the bottom part (were breakfast is served) is very sparse. The waitress was pleasant and attentive and I would be happy to eat there again.

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MichaelWW . 2018-04-12

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The food is good although the main course portions are rather small. The staff are attentive and very pleasant. The decor has not changed sinice my last visit. The grille is situated within the White Hart hotel. I would suggest both need a spruce up of the interior decor also. Other wise nice dinner.

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capnb2016 . 2018-03-31

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Very nice selection of food. On the expensive side. Quite a wait between courses and it even wasn't half full. Some staff need more training.

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Kelly H . 2018-03-25

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We had not been in since the refurbishment, so decided to go for a Sunday Lunch treat. The place looks a lot better and layout is better in the main dining area. The young man who dealt with our order was a friendly cheerful guy and our drinks and food was served as we had expected. Bottom line, although slightly more expensive than others we were happy with the food quality, quantity and service.

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MLH27 . 2018-02-21

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my wife and i enjoyed a lovely meal on valentines evening this year in the grillewe were warmly welcomed and shown to a tablewe found it a little drafty as it was near an external door and so when another table became free we asked to movescott was very helpful and moved us quickly without fussthe menu was set but with a few choiceswe chose carrot andhoney soup and also salmon as starterswe both then had steaks finished with strawberries and chocolate a champagne cocktail drink on arrival at the table was followed by a bottle of wineall the food was delicious and well presentedthe service from scott and peter was first class with humour and personalitya very good meal , nice setting and good value for the occasion

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LincolnRedimp . 2018-02-21

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Went for a 3 course Sunday lunch yesterday. The food came out quickly and was utterly delicious, but what made the whole experience for me was our waiter; so politely, lovely, always greeting us with a smile. Thoroughly enjoyed, will definitely be returning!

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CharlieLyksCheese . 2018-02-19

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Had a lovely family lunch today at the Grille, brilliant service from Johnny and amazing food as always! Great deal; 2 courses for 11.95 on the ‘5 of harts’ menu... always a lovely meal out. Thank you.

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903zoec . 2018-02-03

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It was my nieces choice to come to the Grille and it was just right Close to the Cathedral. The staff managed us well,very helpful. The food was excellent ,well served. Thankyou

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bramleyappl . 2018-01-31

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This was planned as a special occasion we had really looked forward to but we were so disappointed. The menu did not offer much choice (I think the menu has been reduced for Christmas or as it was Christmas market weekend). The table was not fully laid missing cutlery and glassware. Service was slow and bordering on rude. Surprised that starters were cold. We had the goats cheese tart (which tasted more like a cheese and pickle sandwich) and the pork shoulder -gross cold. Braised steak for the main which whilst delicious came with no green vegetables at all. The plate looked incomplete, and we're were not advised that we should have requested a side of vegetables at the time of ordering. By the time it came we couldn't be bothered to wait for them to be added to our order. Dessert was OK but nothing to write home about. We won't be returning. A waste of money for a very uninviting, unprofessional and extremely disappointing average meal.

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Sunnylangypie . 2017-12-16

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My first comment would be, don't bother. Lincoln has some very nice eateries but this is definitely not one of them. Shocking service, drinks finally came out as we we're finishing our food. Fatty cold steak, 10 chips and half a mushroom... Slow and painful service asking for more drinks and sauces etc. Would not recommend at all, over priced for the quality of food and service that you are given.

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victoriafifi . 2017-12-13

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Dined here today on the 2 for £15 Christmas menu. The starters-goats cheese tart with sun-dried tomatoes, and chicken with game chips were a complete let down. The mains pulled this score up to a 3/5. The dishes were sausage and mash and a salmon fillet. The reason I have given 4/5 rather than 3/5 is due to the waiter, he was really polite and funny. This is the second meal within a couple of months that has been below standard for somewhere with such stature. I don’t think I’ll be giving the grille another chance anytime soon, unfortunately.

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bio-vet30 . 2017-12-10

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I'll start on a positive, which is that the restaurant looked good.No on to the main course. The only vegetarian option available the night I went was tofu. And it was the most disgusting food I have ever tasted! It made me gag. It's a very poor restaurant that doesn't offer other options to their customers. And if you sometimes serve others, why aren't they on the menu all the time? I was left feeling nauseous and then hungry! And if that wasn't bad enough, the other people I was dining with who had meat, asked for blue cheese sauce that tasted nothing like blue cheese...

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Claire K . 2017-12-07

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The two starters of risotto and smoked chicken rather bland, but the ploughman’s was very good despite the dreadful dry cheese. Mains of sausage and mash, and pork steak were both generous portion and very good quality ingredients. Deserts were divine, moist brownies and light full of flavour apricot creme brûlée. However the 5 star rating was earned due to Peter the server. The meal itself would have been 4 but his pleasant, friendly chat and enthusiasm elevates to a well earned 5. I hope he is appreciated and valued as he will encourage return visits. Only £80 for four, including a well earned tip, excellent value for money.

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Joasi23 . 2017-12-03

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Wonderful food and exceptional service. An adventurous menu perfectly produced. Every course was absolutely delicious and looked great! It’s hats off to the chef. Best dining experience in years.

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Charles H . 2017-10-30

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This was our 3rd restaurant we tried they had a table and Omg!!! The atmosphere friendly, food AWESOME. Definitely recommend and will go back on my next visit to my home town

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Tammy G . 2017-10-22

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We used the restaurant for our evening meal while staying at the hotel! Every morsel of food was just fantastic and couldn't be faulted by anyone! So much so w couldn't wait for breakfast which was equally wonderful! 10 out of 10 all round for food, staff and service

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Gail W . 2017-10-19

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Having visited many times and really enjoyed the food and service at this restaurant my partner and I were looking forward to our evening. We left feeling that we wouldn't be returning for some time, if ever. Our evening began poorly when we were asked three times for a drinks order which we had given to the first member of staff and which finally arrived at the same time as our starters. There was no point having a non alcoholic pina colada with a salmon entree and my partner's rum and coke was so full that they couldn't even fit ice in. These were basic problems that could easily be sorted. Instead when we asked a blue jacketed waiter when they might be coming rather than apologising, he informed me that cocktails take a long time to make. I I specifically said that I would not want it with the entree, with which we had ordered a bottle of shiraz, but that was what happened. The waiters' attitude was worse than the actual delay..The service was poor, the food had gone down by miles and- whilst beautifully presented- was very bland. I was looking forward to the salmon entree cooked in sloe gin. Instead of raw salmon slices which is what I expected, I was given a huge roll of cooked salmon which was totally flavourless. I thought my steak was pretty good, my partner's was cold. The staff failed to bring the salad that I'd ordered to accompany it at all. .The presentation of the carrot cake was outstanding, but whilst the sorbet was fine, the carrot cake itself was extremely dry/stale and inedible and I can honestly say I have never tasted anything like it. My partner finished with a double expresso and was given a single. This seemed a fitting end to our evening at The Lincoln Grille.

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ourmaminhavana . 2017-10-16

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A very pleasant old coaching inn for a relaxing lunch. Good food and friendly polite staff. A pleasure to be repeated.

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flyingvampire48 . 2017-10-12

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We were staying at the hotel and were determined not to eat there, but, after a day of exploring Lincoln, the restaurant all of a sudden looked appealing and welcoming and we were not disappointed. The staff were engaging and helpful, even though they were busy, the setting is modern, clean and comfortable, the service quick, food selection suited all of our tastes and arrived hot and tasty, the drinks choice extensive and wherever you sit, there is something to see, people or lovely buildings. There are of course many places to eat, nearby, but this is not a hotel restaurant, its a restaurant in a hotel.

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330pierres . 2017-09-12

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In the heart of Lincoln historical Bailgate area The Lincoln Grille is very appealing. Nice tasty food. Helpful staff

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Catseyes2017 . 2017-09-06

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After a long day, unable to face cooking we decided to eat out. The Lincoln Grille looked fairly empty at 7.15pm so we knew we'd get a table for 2. We were greeted and shown to a table, with menus following immediately. Having walked 2 miles into Lincoln on a warm evening we were ready for a chilled white wine. Waiters came and went laying tables and generally bustling about. But no-one came to take our order. After 20 minutes we asked a passing waiter if we could order and the young head waiter duly appeared. We ordered drinks and our main meal. After 10 minutes there was a clatter from around the corner in the restaurant area and my wife joked it was our drinks. Seven more minutes passed and our wines appeared, with apologies for dropping the first round. At 8pm our main meal arrived. It was well presented and, although it looked a bit on the small side (a £45 surf and turf for 2), it was just right. The food was delicious, but 45 minutes from entering to getting a meal in a near empty restaurant seemed a bit slow. When we asked for the bill it was there in a jiffy. The waiters were pleasant enough but they lacked any warmth and we were made to believe they were just doing their job. They appeared to take no pleasure in what they were doing and that makes the customer feel a bit flat. In summary: good food, slowish and impersonal service. Could have scored much better with a little more effort.

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Graem P . 2017-08-30

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