Based on 119 opinions finded in 2 websites
Based on 119 opinions finded in 2 websites
Nº 848 in 1203 in Northumberland
Nº 21 of 52 Chinese in Northumberland
Opinions
I've seen a review that I am a little unhappy with but can't reply to the actual reviev. I have allergies and always request different things to be taken out of particular dishes that I ask for, and this is never a problem, the guys at Lilium Garden always respond to this kindly. Also it was mentioned that the Counter staff were rude and abrupt, I've always found her to be kind and very polite. On another note, to most people assume that this is an authentic Chinese takeaway away, however this is not the case, it's Cantonese, this means that the style compared to the other 3 Chinese takeaway aways in Prudhoe is very different, the style of the food and how it's prepared is very different to an authentic Chinese takeaway. I've been frequenting this establishment for years and never had any issues except for it sometimes takes a little time to get your food due to it being very busy, but this isn't a problem for me because the food is delicious and worth the wait
Roger Kirkpatrick . 2024-10-15
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Never again. Ordered a takeaway for the first time and said NO PORK. So what did they do they put pork in and I had a bad reaction after only one mouth full of food. Food allergies can be fatal. I am one of the lucky ones I have survived to warn you. When my husband went in the next evening the woman had a couldn't care less attitude and said you not happy don't come back. What a rude woman. And no we didn't get a refund after spending £29.90 if you are wondering. Stay safe and if you have food allergies avoid this Chinese takeaway.
Pauline Inskip . 2024-10-13
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Bloody lush the salt and pepper chicken!!! Everything’s fresh. Love!
Sophie Alexander . 2024-09-28
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They are always getting our orders wrong and when you complain they try to deny their mistake. The receptionist is quite accommodating but the kitchen staff are very rude.
Sarah McCrystal-Sullivan . 2024-04-28
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Wouldn't go anywhere else. Fantastic dishes and plenty variety.
Kathleen Sullivan . 2023-10-22
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Decent, but they really need to employ more people. Absolutely hate waiting half the night for food from them
scotty forsyth . 2023-08-16
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Best chinese around! I drive from Hexham as it’s far better than any around me. So good, so cheap and always on time
Ben Robson . 2023-07-29
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Probably one of the best Chinese takeaways in the north of England, and a rival to those further south too. The food is excellent and served in prodigious quantity. The price is good and the staff are friendly and helpful.
Hunen . 2023-07-15
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Mrs Moon front of house and Coco behind the scenes are the best team. Never hear a microwave ding, I do see a spotless kitchen and hear the sizzling of fresh food every time. This is the best Chinese takeaway in the Newcastle area for sure. Served promptly and always with a smile.
Andrew Hall . 2023-06-25
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Food is really nice. I would highly recommend the cheese chicken rolls and seaweed.
Jack . 2023-06-10
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Save yourself while there is still time!! I nearly got through the door but before I could make it across the threshold, I stopped. Possibly the best decision of the month! The attitude of the staff and owner made my mind up for me. Please dear reader, while you can, save yourself and avoid this very sticky situation and stay away, don't even park nearby!!
DaveJDR . 2023-05-02
MORE AT TripAdvisor
The best salt and pepper dishes I have had by far. Excellent service and large portions. Highly recommended
francis maher . 2023-03-15
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Ordered for collection. Arrived at said time but then still had to wait 20 mins b4 it was ready .. It was well worth the wait . Lovely food . Its a shame they couldn't take card so it could be delivered . Had to go find cash and go out to get it .
john shwalbe (Jono) . 2023-03-04
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This is the best Chinese in the northeast for good value freshly cooked food.... There's no going behind the scenes and hearing a microwave go ding here! This is sizzling straight out of the wok and perfect every time. Very well mannered happy staff, clean tidy work place, comfortable waiting area. Highly recommended.
Andrew Hall . 2023-01-03
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Best Chinese in prudhoe in my opinion, other places may be slightly quicker and/or take card but if what you care about is the quality and taste of the food Lilium Garden is for you. I can highly recommend the “salt & chilli box” if just looking for a large portion to feed 1-2 people depending on appetite size.
Tom Edgoose . 2023-01-02
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Disgusting delivery service 2 portions of fried rice 2hours?
kyle forshaw . 2022-12-17
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Great food and great service, I feel bad for the poor woman on the reception desk...its freezing in the waiting area and she was actually shivering...
Keith Allard . 2022-12-16
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I have always had great food from Lilium Garden. I do wonder at the very apologetic note informing customers of a meagre price increase. The increase only represents around a 2% price rise on most of their dishes. Hats off to them for not trying to rip us off during these difficult times.
George Hatherley . 2022-12-05
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I have made this my regular go to Chinese take away. Would recommend the Satay and black bean sauce dishes and the Chicken Wings. The Cantonese sauce is nice but a little too thick for my liking.
Michael Thompson . 2022-12-04
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Ok, let's start with the good... excellent tasting, fresh food and reasonably priced. The bad - the most diabolical timing I have ever experienced, especially for collection. We had to wait almost an hour after our given collection time when we turned up in the shop for our food. Others came in, ordered and were served quicker. An absolute joke. If it wasn't for how lovely the food tasted 100% would be 1 star.
luke hutchinson . 2022-10-02
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Super fast delivery delivery driver er even brings a dog biscuit for my dog. food it always perfect Great special fried rice ribs are brilliant
Robert T . 2022-07-14
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House special fried rice ,Cantonese chicken and chips.Lovely.Nice big pieces of chicken in batter really tender.
James Hughes . 2022-06-10
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My wife and I had THE worst food poisoning of our lives from this place. I don't think I can eat Chinese food again, let alone from this place
Richy Cunningham . 2022-06-09
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Best Take Away in area. Trust me I have tried most 😂
Ethan D'Arcy . 2022-05-13
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Always have tasty chinese food from here. Portions are good and prices are reasonable. Well worth a visit for your takeaway. Cash only payment, they do deliver for cash on delivery.
Jane Harrison . 2022-04-06
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Best place in prudhoe for a Chinese takeaway
Christopher Bell . 2022-04-05
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We use Lilium Garden every week and have done for at least two years now. Food is always great quality. We usually have delivery and the delivery guy is a great guy too. Previously we had used Lilium for years, but then stopped when new owners took over and standards dropped. However glad to say all is now back better than ever with the current owners and as I have said we use every week and food quality is always outstanding.
RoamerRobert . 2022-04-01
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Not been here for years as moved area, been tonight and it was absolutely lovely, really cheap too. Best Chinese I’ve had in a long time 👍
Dom Laws . 2021-12-24
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Our new favourite Chinese takeaway, great food, can't ask for more than that.
Mick Boreham . 2021-11-15
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The best Chinese chicken curry I’ve ever had. Juicy nice pieces of chicken, loads of perfectly cooked onion and the sauce itself was beautiful, the fried rice was nice and soft compared to local competitors and to top it off the prawn crackers were spot on. The wife had chicken fried rice and a pot of sauce and was equally impressed!
jimmyjjj11 . 2021-08-10
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Iam a regular customer as I enjoy there style of cooking. Iam trying different meals to see what I like and what I've had has been very good. Delivery, they always say 45 minutes but I always get in 30 minutes can't fault it.
Brian Cam . 2021-05-12
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Need to pick up a takeaway on the way home from the pub this weekend
Stephen Mcelvogue . 2021-04-28
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Ordered at 18 -22 cancelled at 20-35 ,wont use again
Alan Tiplady . 2021-02-13
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Lovely food, very tasty and fresh. Delivery is fast and staff very polite on the telephone also. Would deffintley reccomend.
Beth W . 2020-12-18
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Had to wait a while but this was down to distance absolutely worth the wait food was delicious red hot well packed everything that was expected and more.
fiona Morley . 2020-11-04
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Staying nearby on a break and found this restaurant on trip advisor. It was excellent, ordered and confirmed address details to be told 30 mins for delivery, and it was exactly that. Very polite on the phone and delivery driver. Food was excellent and hot on arrival. Highly recommend
sms2081 . 2020-10-30
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Feel the need to write a review to get the score back up to where it belongs. Faultless food and delivery. Ordered 3 mains and everyone enjoyed their meal. Hot, lots of meat and full of flavour. Recommend the salt and chilli chips. Think we've found our new favourite takeaway
Vicki G . 2020-09-26
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Wow .. This chinese has totally transformed itself into one amazing takeaway .. ordered 5pm, delivered by a friendly driver, fresh and full of flavour and reasonably priced.. I have tried a lot of chinese takeaways over the years and very impressed. Highly recommended
Joy Young . 2020-09-06
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Very tasty food and highly recommend
M Fraser . 2020-08-10
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Absolutely unbelievable! 5 stars all the way, friendly staff and lovely delivery driver We are more than satisfied 😌
Prudhonian . 2020-07-24
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Food is outstanding one of the best around delivery is available and driver is friendly and very professional good all round experience
Andrew Hewitt . 2020-02-23
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Superb food bursting with flavour and colours, tried quite a few lately and this place is definitely the best I've had recently. I did ask about all those low score reviews and was promised this was due to previous owners as these reviews were from 3 years ago. Lilium Garden is really nice inside, with a large TV to keep you entertained on your short wait.
daviddD3476BH . 2020-02-20
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Couple of weeks ago was poor but have to say last two weeks been great
Sharon Cairns . 2020-02-07
MORE AT Google
Tried 3 Chinese places since i moved here and this is the fourth. By far the best food so far. Update though it's very annoying when they close without notice and don't update Google listing. A few times this has happened after I've travelled all the way there expecting them to be open.
Caroline Preston . 2019-09-04
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Great food, not greasy at all and full of flavour. Lovely staff too
Katie Dixon . 2019-08-12
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After discovering that Lilium garden offers delivery, we have changed allegiance and we are delighted that we have. This is seriously the best Chinese food in Prudhoe. Absolutely delicious. Non greasy, lots of vegetables and moist, tender chicken breast in my chow mein and lovely crisp spring rolls packed full of nicely spiced filling. Would recommend without hesitation.
Catherine Heaton . 2019-07-20
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Brilliant. Our weekly takeaway.
Lee Morris . 2019-02-10
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Great chilli box £5.00 just wish id discovered this wee jem sooner
Robert Thirtle . 2018-11-09
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ordered sweet and sour chicken and chicken curry, me and my partner both enjoyed it very much. Service was quick too which is a bonus
654elles . 2018-08-27
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Beef curry and chips was sooo nice. Got food for the whole family and it was thoroughly enjoyed and reasonably priced
stephen s . 2018-08-27
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Desperate for something to eat and really couldn't be bothered to cook, I'd made my mind up it was to be a Chinese takeaway for me. My usual Chinese takeaway was closed so I made the mistake of coming here, I've not been here for years and it'll be years if at all before I go back. I ordered the Duck Spring Rolls and the House Special Curry with fried rice all came to £10. Got it home dished it up and what a Disappointment. The Duck spring rolls were soggy and swimming in grease and there was nothing Special about the House Curry at all, totally tasteless as was the fried rice. All in all a complete waste of £10, I reckon I put £9.50 worth of the take away in the Bin ! Finished up making a cheese sandwich and had a bag of crisps with it. Won't be going back and won't recommend...….TERRIBLE !
DaveandShaz . 2018-08-16
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Bland curry with carrots,mushrooms and peppers. Since when were vegetables part of a chicken curry? Not enough chicken and once again what was there was bland. Chicken Chow Mein was a complete rip off. Noodles,noodles and more noodles very little chicken and no flavour. Will not be back as there are better takeaways in Prudhoe.
Alec22 . 2018-05-07
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Not that great and there are better chinese take aways in Prudhoe Food was bland uninteresting and have us a raging thirst two hours later
PaulL775 . 2018-01-21
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Great staff, lush food 😍😍😍😂😂and the best chicken omlettes 🐔🐥🍳
IHateMyselfLol . 2017-04-09
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Got to love the garden! Prudhoe's best Chinese takeaway 😊
Graeme Foster . 2017-03-08
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I really can't understand any negative reviews about the Lillium Garden. Been a few times with the new owners in charge and what you get is fantastic Chinese takeaway food with a smile. Thank goodness for such a great local eatery 👍
PeterFD123 . 2017-01-12
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Ordered salt and chilli chicken from here tonight and it's just big nuggets of fat! Totally inedible. Chicken is a lean meat, where on earth are you getting this stuff from? Anaemic curry sauce and bland, tough rice.
KarleyD14 . 2017-01-08
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Been coming to lilium garden for years, staff are polite and helpful, food good as usual. Our favourite are sweet and sour chicken cantonese and salt and pepper chicken.
kitty1578 . 2017-01-01
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Los clientes que he estado aquí por más de 10 años, y cada año un nuevo orden sustancial para llevar, así como otros alimentos durante todo el año.Este año CREO QUE Lillium ha sido tomada o tenían algún cambio en la gestión. Hemos visto el descenso de calidad en los últimos meses, pero mejor el diablo que conoces.Esta noche de pedir como de costumbre. Mi marido fue a recoger nuestra comida para llevar y tenía 40 libras en él. Habíamos calculado que para ser lo suficientemente (no después de que el precio por teléfono). Resultó que tenía un menú de edad y era 40 libras. 30, en vez de simplemente dejarnos con 30 p como buenos clientes, mi marido tuvo que ir con 30 p.Nos dieron gratis con nuestro orden de gambas galletas saladas? Un calendario gratuito que nos hemos acostumbrado a lo largo de los años? Pues no.No se trata de las extras. La comida era normal en el mejor. De hecho, prácticamente todos sabían igual. Barbacoa costillas sabían como salsa, pato crujiente estaba seco y más crujientes de pato, los rollitos de primavera de verduras pueden tener una vez visto una imagen de verduras y el abundante en ganado toneladas era indiscernible mushing.Este es uno demasiados en una línea de falla la comida y el servicio, y estaremos buscando otro lugar para nuestra comida china en el futuro.
colettej508 . 2016-12-31
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Ordered chicken sweet and sour has to be the worst take away in Prudhoe,no taste nothing Lotus House all day
Seppy50 . 2016-12-21
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Helpful and polite staff, good menu selection. Visited several times and meals have always been delicious with very generous portions!
SharonBlaydon . 2016-10-06
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Esta solía ser una comida para llevar muy bien, pero sobre la base de la comida que pedimos recientemente el cambio de propietario no ha conducido a un cambio para mejor. La comida era o bien cocidas, crudas o simplemente horrible! No volverán hasta que oímos que las cosas han de volver, todo Michael improved.Come perdonada!
Replicant54 . 2016-09-24
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No soporto este chino nos dio tantos intentos de hacerlo bien, pero no puedo. Encontré en mi comida de metal un tiempo y He andado por la parte de atrás, así que no lo sucio es il nunca comer allí!!
hayley c . 2016-08-23
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I tried to order, butwas told there was nothing on the menu I could eat. So I had to order from elsewhere.
Abi N . 2016-08-11
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La comida de aquí fue, sin embargo, nuevos propietarios/chef ha arruinado el lugar precioso. Comida fría, sin favor. Llamé para una parrillada mixta, que estaba en el menú y me dijeron que era incapaz de ordenar esto.
jblackncl . 2016-08-07
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Tried the Lillium Garden Takeaway last week as it is under new management. Wow the food is good. On a busy Friday night it seems that the word is already out, great food at the Lillium Garden as it was so busy. But food comes out in a good pace so didn't have to wait too long either. Staff really friendly and welcoming. Parking (little car park behind) was easy too. I really recommend this takeaway if you want so great Chinese food whilst in Prudhoe.
PeterFD123 . 2016-08-01
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I was passing through Prudhoe recently and thought I would pick up a chinese. Great service and fantastic food- having tried a number of Prudhoe takeaways before, have to say this is the best :-)
Finola F . 2016-07-14
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Always good ! Quick service when you collect !!! Excellent selection on the menu , good quality ingredients to , good value !!
Martin C . 2016-04-11
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Things not quite right....incorrect order and quality poor , both of sauces and rice.Will be looking for an alternative takeaway as given this establishment a couple of goes now and no improvement alas.
Kool-puppy . 2015-12-06
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Home on my own, so decided to order a Chinese Takeaway. Our local Chinese has been suffering with a quality problem for some months now, around the time the last owners left so thought that I would look for inspiration from TripAdvisor. Chose Lotus House & found menu on the Restaurants online web page. Made my choice & phoned order in at 6.20pm, told delivery in 20 minutes. When it got to 7.50pm I was beginning to wonder so rang back, told out for delivery. Eventually arrived just after 8.05pm. Chips so cold that they were stuck to the paper, Crispy Won Tons cold & definately crispy & by the colour I would of said cooked by King Alfred. Bean Sprouts, certainly different to what I have been used to, freezing cold, soft & swimming in a water like liquid. The main course, well that was definitely a joke, king Prawns & Chicken in WO Sauce. Three prawns, & the WO Sauce was Beef Gravy Mix with a liberal dash of Soy Sauce & a sprinkle of Indian Masala Powder. Definitely not WO Sauce.The whole experience is not one that I will repeat especially since my Wife came in & explained the excellent meal in Newcastle that she had.Would I do it again - definitely not. A complete waste of money.
bigapple6 . 2015-11-21
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Generally good food--waiting time occasionally a bit long--and some friendly banter with the two brothers who work there.
ianwarb . 2015-04-28
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Lilium garden's box deals & special set deals are fab value!.. Great choice & lovelly food!.. Delevery service soon is going to be fab. Great stuff :)
ROBBATEY . 2015-04-19
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First class food, first glass service! Can highly recommend the crispy prawns in salt and chilli pepper! Wouldn't go anywhere else for a Chinese!
KateCuz . 2014-07-22
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The food us very good and the portion size is good for a lower than average cost.Well packaged and a quick turnaround on advance orders.Car parking on site is a great advantage.
douglastheclan . 2014-07-15
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Good selection of food well cooked and friendly service, although since the current members of staff working behind the counter were hired, I personally feel the personal touch the take away held over other chinese take aways has been removed.I've had several occasions where my order has been wrong (nothing too drastic, but it's annoying when you do not get what you ordered) and there has been the odd time where something is under/over cooked, but no more so than any other standard takeaway.Despite any negative tones above, I will continue to use the take away when my chinese hunger pangs appear.
Daniel G . 2014-06-12
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Polite staff, nice decor, convenient parking, fast service, best in area
Grumpy Old Git . 2013-05-06
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Lovely food curry isn't too spicy . I had Peking sauce not like I normally get from a takeaway and it was very very spicy too spicy for me. The man who served was polite and friendly. Will be going again for definite