Based on 222 opinions finded in 2 websites
Based on 222 opinions finded in 2 websites
Nº 497 in 595 in Argyll & Bute
Nº 155 of 173 British in Argyll & Bute
Opinions
Great conversation I’m from America and treated us like we were from the town of Helensburgh. Let us try a dish for free for our first time.
Gabrial Harris . 2024-10-09
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I've been buying fish n chips from the lido for over three decades, quality food and service, and absolutely don't skip on the portions. Eat and be happy, and then visit the Royal Bar to refresh your palate with their great range of beers and wines.
leadbelly 101 . 2024-07-28
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After Google saying they open at 2pm There website saying 2.30pm phoned the shop to be told it would be open Around 3pm lol stood outside the shop until 3.30pm and still wasn't open instead the staff just seemed to be standing around talking , would not recommend this place I'm so annoyed and disappointed after travelling here to try this as heard there food was nice.
David Clifford . 2024-07-21
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Always lovely fish and chips, or in my case sausage supper ! Good portion sizes always. And a nice blether with the girls while you wait for the food to be cooked fresh. We always come here when in Helensburgh.
Margaret Hopes . 2024-06-15
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Went yo this shop £22.50 for 2 very small fish suppers, oil or fat used seemed off. When the assistant was applying the salt and vinegar holes seemed blocked nothing was coming out, I tried to force the salt out shaker, the fryer said I shouldn't touch these, but in top class eateries you can, and go round to Whetherspoons no complaints. WTF won't be back the Fish and Chip shop community are robbing the public, cut back on your staff and the ridiculous packaging. Disgraceful. John G.
John Gerard M . 2024-06-08
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Poor portion of chips 1 sausage then I asked for 2 took out the large sausage changed it to 2 small sausages said large then charged extra 3.50 won’t be back
Craig E . 2024-06-04
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Best chips & pizza crunch in Helensburgh hands down 😎 Always happy with our food from here and staff are always welcoming. :)
Mary Boag . 2024-06-01
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Although they don't look as flash as some of the other local chippies, they always cook fresh to order with generous portions. They also very kindly gifted my mum a box of chocolates when I ordered her a delivery after I wasn't able to visit. They've been her favourite in the town for more than two decades.
Miss Tea 27 . 2024-05-31
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Best smoked sausage supper I’ve ever had. Staff were very friendly and talking away to us! We went in quite late and explained it would be a 10 minute wait for the food, which we were more than happy with. Food was very fresh and perfectly cooked. Cant wait to go back
Lesley Coia . 2024-05-14
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Fish and chips not made fresh. Probably had been sitting out for quite a while. Disappointing given the other reviews here.
B Lee . 2024-04-22
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I can't think that I've ever been disappointed with my takeaways! Efficient and friendly service. It's always worth waiting for fish!!
just mee . 2024-04-19
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Always had great fish & chips from here.
John Hamlin . 2024-04-09
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Disgraceful. Walked in at 21:07 and told they’re closed even tho their website stated closes at 21:30. Been recommended to go here by multiple locals but been denied service - really not a good look. I do hope ownership look into this issue.
matt p . 2024-03-22
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Average Fish and Chips, batter was soggy fish luke warm. Claims to have 10% discount for cash ordered 2 fish suppers and a gravy AND because of gravy told that 10% discount didn't apply !!!!! IF YOU'RE OFFERING DISCOUNTS THEN HONOUR them!!!! UDPATE to owners reply - How can an on line order be CASH??????? Check your website the only option for 10% discount is the only entry that doesn't have a link to ordering! My wife is not a liar, clearly jigerry pokery going on here and we're not the ones being dishonest in an attempt to clear our name!!!!! Strange how you only take umbridge at the issue around the 10% discount and not that your Fish and Chips are average and soggy.
Phil Bentley . 2024-03-11
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Chips were undercooked, hard. There were more bad ones than not. They were also tasteless . The sausage was soggy! I’ll stick to the other chippy in future
hez2004 . 2024-03-09
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Had to wait over 30mins for food but it was fairly quiet. It is extremely overpriced for a full pizza crunch £11.00??
christopher johnston . 2024-01-15
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Great chippy always fresh friendly staff
Jessie McConnell . 2023-12-25
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I believe this is the place I visited in November 1986 when my US SUB docked at “Holy Loch” which I understand to be Faslane . The most delicious Fish N Chips, with salt n malt(vinegar) wrapped in newsprint,,,,,!!!! Ffwd to Feb 1993, I attempted to recreate the fish chips experienced…… my lovey was recovering from knee surgery and I was helping with house and childcare, long story short, the kitchen was literally in flames before the haddock made it in the oil!!! Craig M, New York, USA
Craig M . 2023-11-20
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Tasty haddock, not tried anything else tho.
J R . 2023-10-22
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First time I've been in here in years and forgot quite how good this place is, the fish supper was excellent and cooked to perfection the batter was top notch, the staff were really nice as well so don't hesitate to check this place out!
Richard Murray . 2023-09-04
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Food was ok. Extremely unpleasant man working there. Was asked if I minded waiting for the fish and I replied by asking how long it would be. He ranted about it being busy and how I’d just need to wait. Not great customer service and not necessary at all. Other staff looked embarrassed by his outburst. Other staff were lovely and polite, feel sorry for them working in that environment. Was informed by another customer that he was always bad tempered. Felt sorry foranother customer who got the same treatment.
Geraldine M . 2023-09-02
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Great service- the girl who served us was very polite and helpful. Food was lovely and portion sizes were well worth the money.
Susan Dougan . 2023-08-25
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Visited on 25/08/23, excellent service by the girl serving- very polite and helpful, good potions and lovely food.
Susan D . 2023-08-25
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We were just visiting the area and fancied some fish and chips by the waterfront. The girl who served us was polite and I liked having an extra piece of fish as a choice. I really enjoyed the food and brought back some childhood nostalgia, really one of the best chippies I've had in a long time.
Dr Vincent Cheung . 2023-08-14
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We had driven all the way out too Inverary but the price was outrageous out there so we drove back to Helensburgh and glad we found this wee gem of a chip shop and myself, my wife and kids loved every bite. Definitely be back next time we're passing through!
Robert Todd . 2023-08-09
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Fish fryer was rude to customers who asked how long they needed to wait. Two young woman serving were embarrassed and nerves to talk to him and could see they felt awkward. Not a nice atmosphere for these young woman to work in.
Malcolm Macdonald . 2023-08-01
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This chip shop is an original feature in Helensburgh and is, in my opinion, easily, one of the best chip shops in Scotland. It's Italian owner prides himself in many years of experience in producing the most delicious food. The suppers are exactly as tasty as I remember 42 years ago when I was a child of 10 year old. Chips still done in dripping!! Stepping into the shop is like stepping back in time. Right on the seafront!! Reasonably priced and superb beyond belief!! I recommend!!
Andrew Ross . 2023-06-10
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Last night of the holidays and we were looking for a tasty fish dinner to take back to the caravan. Lido did not disappoint! The food was tasty, the portions generous and the lady who served us was very nice. Thank you from a well fed, happy bunch.
Cat Byrne . 2023-06-01
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Fish chips shop with no fish. Ok understand, it was past 8pm and may be a busy day but while long waiting for our just chips, saw to prep fish for someone else(well what ever). Waited so long to get a chips, been said sorry i forgot you and have only last regular portion. So waited for next round. Got regular anyway. Didnt have a power to argue. Paid £3.80 for large. Got regular, or if that was a large cant imagine what size is regular. "For that money!! Never more" Avoid.
R Newman . 2023-05-30
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Been going here for years when in Helensburgh best fish n chips food great and staff helpful ive known the owner for years going down to Helensburgh will be back soon
Anne Dooris . 2023-05-23
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Cracking sausage supper. Tasty sausage and properly cooked chippy chips.
SaltNPepperChips . 2023-05-08
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I have been going to the Lido for close to 30 years now and their pizza is by far the best pizza in Helensburgh
Guide32250379890 . 2023-04-29
MORE AT TripAdvisor
Absolute shambles worst chippy in Helensburgh. Nothing arrived no refund !!!!! Avoid at all costs
Robert Innes . 2023-04-15
MORE AT Google
You know how they say, “never try and relive the past”, well that could not have been any more true than a visit to the Lido. Used to come here 30 years ago, they’d make their own pizza dough and you saw everything. Tonight my wife and I went back, the people have changed and the food was dreadful, chips, my wife ate about four and that was it, I didn’t eat much more. Poor, poor, beyond poor, They only got two stars because my stake pie was okay, because they never made it, just cooked it.
Ian C . 2023-03-05
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My husband and son have just retuned with 3 haddock fish suppers and 2 mushy peas and utterly shocked . The peas - what peas ?I was alerted to looking at the clear tub lids as green liquid only . On further inspection literally green water and had to actually fish with a fork to find any peas - I immediately closed both tubs unused by ourselves. My fish supper was totally greasy and the fish grey colour and rubber texture - not white and flaky as always experienced elsewhere. The chips were soggy and greasy to match . I closed my box disgusted . My son said it’s the worst fish and chips ever. My husband was also told the machine wasn’t working and to pay cash which he did but was not given a receipt but did witness the amount being ticked in the register ? I have just telephoned the store to narrate above and asked an open question - what do you suggest. The young lady listened and went off to ask someone ( probably owner or more senior ) and came back and said sorry nothing we can do . That was it. I expressed my total discontentment and she apologised again but refused anything other . I have given the opportunity to resolve in an appropriate professional way but no. I offered to bring the products to the store and again only an apology but zero else . Already in my night attire and my husband reluctant to venture back we have taken the “ we will never return “ attitude and writing this honest review as such. Mistakes can occur but the attitude begs belief indeed.
750LauraM . 2023-01-13
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The staff here were outstanding a very busy peak time. Its not often I compliment the chef and say he could be working in a Michelin star restaurant. Well done guys, super impressed. I'll be back !
Lee Davidson . 2022-11-06
MORE AT Google
One of the best fish n' chips shop ever been to. Always looked forward to stopping by this place when my ship stopped here.
Cameron Chandler . 2022-10-31
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Great wee chippy food always perfect and staff really friendly .by far the best chippy in helensburgh and never use anywere else .
Andrew Galbraith Galbraith . 2022-09-16
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They only serve "white fish", I. E. they can't tell you if it's cod, haddock or River cobbler. Both the chips and the fish tasted quite greasy, though it was totally edible.
Cheese Cake . 2022-09-12
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Thinking back on my time from 1987 to 1992 as a young man in the US Navy living in Helensburgh. I still think fondly of the best pizza I've ever had to this day that Kay and Lido would cook. My dinner table was the green trash can just out in front of Lido's. Had pizza all over the world and Lido's was always the best. Thanks for the memories...
Eugene Lynch . 2022-09-12
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Friendly staff, and dealt with our large order and other customers orders in a timely manner. Decent portion, and tasty.
Pilsner78 . 2022-08-08
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Lovely staff and good service . Fish burnt though and boney at times
J S . 2022-07-31
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Probably the best fish and chips I've ever had, very reasonable price tag too
D M . 2022-07-30
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Sorry lido but it wasn't very good.
jason winton . 2022-07-08
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Staff lovely but very expensive 2 small sausage supper 5 pounds 40 A cust ask for the two normal size sausage as in chip shops all over West of Scotland around 5 60 in this chip 8.60 are they gold lined. Good produce but customer cannot afford that. Sorry guys
John McColl . 2022-07-03
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Still waiting on our order after 1 and half hours. Tired phoning the shop and not answering their phone. This is the second time the Lido have let us down.
angiem281 . 2022-05-28
MORE AT TripAdvisor
We happened to fall upon the Lido while charging the car in the car park opposite and to be honest we are so glad we did. Everything was made fresh for us and tasted smashing. There was a good selection to choose from, although we stuck with a Special Fish Supper and a Smoke Sausage Supper, both were well worth the money and there was a bit left for the seagulls.
stefburgas . 2022-05-24
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Good food chips good, battered sausage and fish could have been more crispy not complaining really enjoyed the meal.
Shane Peake . 2022-04-20
MORE AT Google
Super large portions, fresh fish, delicious haggis! It was a good choice!
Kamil Pawlowski . 2022-01-17
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When in Helensburgh this is a must go. Truly exceptional fish and chips!
Bmore Bunch . 2022-01-08
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I got a chippy pizza for the first time in years! Gorgeous pizza, vegan cheese melted perfectly. Recommended!
U1763RSamym . 2021-12-12
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Excellent chippy, had to wait a while for them to cook fish but that meant it was lovely & fresh. Price not too bad, staff are very nice.
Rosemary Robertson . 2021-12-02
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Just good fish and chips (and scampi, mushy peas, gherkins, pickled onions and chicken nuggets. Service was quick as well.
allanw214 . 2021-11-04
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Only had fish and peas, it’s excellent, you get 2 fish cooked fresh well worth the short wait. Staff don’t get chance to be overly friendly but the food is excellent.
david marriott . 2021-09-24
MORE AT Google
Good service. Good food. Thanks!
D None . 2021-08-15
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Popped into Helensburgh for some food whilst on holiday. Had a couple of small fish and chips. Wonderful welcome from a young guy and great food. Would highly recommend!
Lee Quirk . 2021-08-11
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So sad this place was closed today. Best chippy in Helensburgh. Oh well end of an era.
Tracy O'Brien . 2021-07-17
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Special fish supper was excellent, delivery was quick and simple and driver was courteous and friendly
Darryll Johnstone . 2021-07-05
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We moved up here 10 weeks ago and I really can’t describe how utterly brilliant this place and all who work here are definitely the most welcoming and attentive to our needs. We have nearly always had the haggis supper and we phone the order through.... it’s always on time and utterly delicious. We have also had the sausage supper and the deep fried Cadbury cream egg 👍and last night we had the fish supper. Now I’m a Cornish lass and missing her fish and chips I can add to the record that last nights fish and chips made my Cornish heart leap. Perfect and thank you so much. The lad behind the till ( who nearly gave me a pizza as we were chatting about the amazing qualities of the home made pizzas) .... the way you apologised because you had to take a phone order was extremely polite and great customer care. Thank you for all you all do .... cindy / frank
Ckell19 . 2021-05-20
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Best chippie in town. Highly recommend the special fish supper and pizzas.
alexander stanley . 2020-12-16
MORE AT Google
Absolutely amazing as always. Love this place
annmarie lannigan . 2020-10-04
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Love this place. Have stopped off here for years on day trips for a special fish and I'm never disappointed. Friendly staff and fresh food cooked on order. The queue was long tonight but what u do u expect when the food is so good. Well worth the wait and the dog loved his wee bit of fish. Sorry he was impatient he just loves special fish.
annmariel953 . 2020-09-26
MORE AT TripAdvisor
Girls in the shop were really nice and friendly. Fish and chips were awesome. Will defo be back.
Chris Mcc . 2020-08-28
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Great takeaway food was delicious.Pizza highly recommended why not give it a try?Fish and chips was delicious .will return.
Sherpa610179 . 2020-08-28
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Greasy undercooked chips. Sausage ok. Pricey but normal for this area. Staff friendly. Shame as usually good
thirstytrip . 2020-08-26
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Really good fish and chips, one if the best we’ve ever had. Batter was very thin and super crispy. Staff were very friendly
omarrawi . 2020-08-11
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Disappointed to say the least. Soggy small fish. Brown meat inside. Not even sure it’s the variety of fish we asked for. Chips didn’t taste great either. Won’t be going back.
Spam Annoys . 2020-03-08
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Nothing quite like a simple fast food like chips and pizzas
Iain Exley . 2020-02-21
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Excellent traditional Scottish Chip shop -- everything is fresh all the time
John Easdale . 2020-01-19
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Good quality tasty fish and chips and reasonable prices.
Mai Mossad . 2020-01-18
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I ordered a 12" pizza with small chips, I waited an hour for it to be delivered to my home and when I got it, it wasn't hot and the chips were covered in thick layer of salt. I also had to pay over 15 pounds!!! For two things!!
414robino . 2019-12-29
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I come from Glasgow, we come to Helensburgh just to buy food from this chip shop it's the best.
Tracy O'Brien . 2019-12-24
MORE AT Google
Best chips in the town. Friendly staff and good customer service.
Davina Murray . 2019-12-23
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Go to place for fresh fish n chips made to order
Stewart . 2019-11-02
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Ordered two pizza and sausage supper to share, now I've always had 2 sausages in a sausage supper, not happy ☹️
N . 2019-09-30
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Waited for a while as I didn't fancy the fish and so ordered scampi! The scampi wasn't as good as what i buy in the supermarket and cook at home! My husband ordered a fish supper and was very disappointed - not as good as home and that isn't very good!
casswife . 2019-08-29
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The best chippy in town....Awesome.x
Mick Harkin . 2019-07-26
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tried this for a change and the Portion sizes for the price was terrible but it was also a good thing as the food was Really Greasy. actually feel sick after eating it. Won't be back
Lupus2k . 2019-07-02
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Great food . helensburgh nice place to visit
Tam Healey . 2019-06-18
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Everytime I have been here the food is fantastic! Thanks for the memories.
Dale Kuntz . 2019-06-09
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Best chips in Helensburgh. The staff are always friendly too. Same owner for at least 20 years.
Carmen Murray . 2019-05-31
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Best chippie in Helensburgh, great staff too.
James Campbell Adamson . 2019-04-15
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Love this chippy! Always a stop point when coming into Helensburgh. Large portions and fairly competitive pricing. Quick and friendly service. And you can pay with card for no extra charge which is a plus. Kids menu is pretty decent.
Gordon Mackie . 2019-04-08
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Cooked to perfection and absolutely delicious! Didn't expect the two pieces of haddock either but there it was. Would recommend to anyone. Thanks!
Colin Wilson . 2019-03-24
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Great fresh cooked fish n chips at there best! What more can you ask for! As I am from Newcastle originally I also like the wee scrappy bits ( yes I know not good for you) and they did some specially for me. Great service.
ArrocharBluebell . 2019-03-20
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Great fish and chips and black pudding in the centre of Helensburgh and very friendly staff and good value for your money
Chris Fuery . 2019-03-12
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Great chippy. Good service. Never disappoints.
RM 86 . 2019-02-08
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Deep fried pizza was delicious. Get the salt and vinegar
Kevin Brown . 2019-01-29
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Best chip shop in the area...always cook my fish fresh and slice my black pudding in half..Lovely staff
Shona Summers . 2019-01-12
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Worse chip shop I’ve ever bin to, how this place is busy is beyond believe. Chips are under cooked everytime I’ve bin and the batter on anything falls away when you pull the paper away from your meal. Bin three time all in all and it’s worse everytime.Absolute disgrace, vile, horrible and that’s being nice
Stares1986 . 2018-12-21
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Sausage supper, sausage was nice and tasty. However chips are woefully terrible. Over cooked and left in the drain pan. Soft soggy and not good. They think by giving you a big portion it will be ok. No smaller and finish frying them off to order.
David Stewart . 2018-10-20
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Surprised to see some poor reviews for the Lido, as we had a good experience. Service was fast enough, and the fish and chips was excellent. Pretty well priced compared to some of the other chippy's on offer in Helensburgh
petebracegirdle . 2018-10-08
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A good breakfast roll but not the fastest. A lot of local chatter took priority over service. Friendly though.
Iain Dick . 2018-10-03
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I don't live near to this chip shop, but pass loads of others to come here.Lovely quality fish, freshly cooked and great chips. It's busy 'cause it's really good, and they keep the orders flowing, getting them out asap when ready. And they're well organised at that too. 1 piece of fish is a very good size ( a bit big for me, but I try my best ) and I can't imagine who would need 2 in a fish supper.
stella m . 2018-09-28
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Lovely food and good service too. 😎👍👍
Peter . 2018-09-25
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Great Chippy. Fantastic fish,great service.
Tom O'Brien-Barden . 2018-08-02
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Waited forever for what turned out to be poor quality and poor portions
Richard Ralston . 2018-07-17
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There's plenty of competition in Helensburgh but this is clearly the best with fresh ingredients, properly cooked and friendly staff.
melandkathryncadman . 2018-07-09
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staff taking orders constantly and everyones waiting to get there food and there getting mixed up wish who paid for what nasty female worker rolling her eyes at customers and talking about them when customers asking about there fish - to me a single fish is 1 piece of fish - a fish supper is 2 slice fish and chips - but no its only 1 slice of fish they call it a double if you want 2 slices fish with chips - the same goes with all the supper meals wouldnt buy from them again i wish i had waited in the long line of people waiting at the wee kelpie along the road will go there next time
Karen P . 2018-05-28
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Long established business:. We hit them just after lunch with only two staff on duty. A bit slow service but decent food well cooked.
Viewlander . 2018-05-27
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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