Liana's Tea Shop in Havering

I messaged the tea room directly from instagram, the message I sent is below . The message was seen by the vendor but I had no response, I did message them again but still no response. Very disappointing Good Morning I attempted to visit your tea room yesterday. You were busy but there was one table left outside with one chair. I seated my elderly mother there as she needed to sit down and I went into the shop to ask if there was another chair available for me to use. Unfortunately I was met by a gentleman server who bluntly said NO… It was hot yesterday and you was busy but I was made to feel very unwelcome … We had to leave and to be honest has left a rather bitter taste. We like to use Local business as they generally have a vested interest in there customer service being tip top but on this occasion it was not the case .

Really friendly staff always welcomed with a smile. Thank you for looking after us whenever we visit.

This place could be so good, but isn't....its in a great location, but is cluttered up inside with a distinct hint of dirty dog smell in the air, had I not been with friends, I would have left, ...the coffee was OK, but not enough butter for the teacake, which was hard possibly a bit stale if you could only up your game, and banish the dogs, it would be a really nice place to go, it seems yourve took your eye off the ball, needs a fresh approach

This is such a beautiful location and I would be going there all the time if the staff were nice. Really rude staff. Also found the charge for tap water unfriendly - just build it into your costs. Also got 4 crisps with my sandwich which was a bit of a joke

We will NEVER go back there very again! Afternoon Tea was very expensive because it was awful taste and it was out of date. I was very disappointed they didn’t accept that I pay less! They want me pay FULL price! They are no respect for customers! So rude! Waste our time. We are so disappointed with with staff.

We ordered a Cream Tea for 8 people to have delivered as part of the celebration of my mother’s 100th birthday. It was fantastic. Everything was freshly made and extremely yummy. Definitely one to break a diet for!!! The service, presentation, quality was first class and exceptionally good value for money. The quantity of food provided was enormous and despite our best efforts we were unable to eat it all. Their cakes are amazing and the whole thing superb. Thank you so much for supplying such a great addition to our celebrations.

I went with my family for a tea on a lovely sunny Saturday afternoon in the park. The elderly lady serving was, without doubt, the rudest, most unpleasant, person I have ever encountered. She upset both of my young nephews - and we ended up leaving before getting our tea. She single-handedly ruined what should have been a pleasant family afternoon.

Had afternoon tea here, staff were so helpful and everything was delicious. Look forward to returning!

I have never been charged for tap water anywhere before and will never return unless this charge is removed. The 50p is neither here nor there, it is the principle. Penny pinching. Not enough butter to spread tea cake mediocre coffee. Seems to have gone downhill since it first opened

Clearly the taste for coffee is subjective. I thoroughly enjoyed my coffee and cake at this lovely tea shop. The atmosphere was relaxed and the staff very accommodating. One of my favorite spots to take a break and so lovely to be away from the hustle and bustle of the High Street and all the traffic.

We had the most amazing Afternoon Tea delivered to us last week from Liana’s Tea Shop. The presentation and quality of the food was excellent. We will definitely be using them again. Highly Recommend.

Lovely seafood salad takeaway. So fresh and tasty. Brilliant service in a socially distanced world. Staff are excellent. Very clean place to eat.

Visited today with a group of work colleagues, comfy surroundings and excellent afternoon tea. The sandwiches were freshly made and the cakes and scone delicious. Looking forward to another visit soon

Brought my two grand-daughters here for a special treat for the Ice Princess week afternoon tea. They loved it. They were both treated like princesses from the moment we arrived, the Tea Room was beautifully decorated. The food was excellent value for money - special made to order sandwiches, delicious cupcakes and mini doughnuts along with all the extra trimmings with an array of special treats. The "blue" lemonade made my girls squeal with delight I will remember the look on their faces as magical. Would love to keep this place a secret but trust me you will love it and never be disappointed. The atmosphere was delightful, the staff attentive and dressed up for the event. We will be back - looking forward to our next visit.

We came for the ice princess afternoon tea. This consisted of one sandwich, one cupcake and 2 mini doughnuts. This was £15 for adults and £9 for children which is a complete rip off! Although the tea room is pretty and the staff seemed nice, we will not be returning.

First visit to a local tea room, although a little small it does provide a wide range of delicious looking cakes, biscuits and buns. All old fashion style crockery is a delight, would highly recommend a visit

First time visit but daughter has been there many times. Walked in, they recognised my daughter and gave her some colouring to do. I had latte and scone with cream and jam, daughter had fruit shoot. Very friendly staff, very clean, very comfortable feel, this is now my favourite tea room and will be backThanks Liana for a great visit

Have visited on numerous occasions now. Never been disappointed. Great cakes and lovely filter coffee. Lovely thick bread for sandwiches. Brilliant service by the members of staff.

We visited on 14/12/19 3 adults and 4 children, it was very disappointing, I thought afternoon tea consisted of a choice of finger sandwiches and some small cakes, we were each given one choice of sandwich which the bread was cut like doorstops and the filling was very meagre and the cakes were just cinnamon or ginger biscuits that were probably purchased from Aldi, the staff were inattentive, I paid extra for some shortbread and brownie cake as the children couldn’t eat the strong flavoured biscuits, it was expensive £115.00 for very poor quality, will definitely not be going back.

Took my family for the Christmas afternoon tea this week and everybody loved it. A lot better than the tiny overpriced efforts we've had elsewhere. The staff were so nice and had the kids writing their letters to Santa and pulling crackers so it felt like a Christmas afternoon tea which is exactly what we wanted. Christmas themed food, Christmas atmosphere, lovely. Beautiful location away from the noise of a main road. Looking forward to going back for some of the cakes!

I went there with my mum and dad for a nice cup of tea and I must say it was amazing and in a great setting. Big shoutout to my friend Mya Turner who did a great job serving us...defo will come again😁

We came here to have a business meeting and stayed for the wonderful cakes. Such a pleasant location off the main road with parking opposite. Do come for a break from your day and the pleasant service.

We went here for afternoon tea with some friends. The staff are very pleasant and there is a choice of tea or filter coffee. You choose your individual sandwich ie, egg mayonnaise, cheese, ham or tuna - rather than having a selection served to you. Personally, I would have preferred smoked salmon to tuna for afternoon tea! The sandwiches are chunky with the crusts left on, so not the usual delicate sandwiches; this is fine but not what I expected! The scone, jam and cream is good, and a nice selection of small taster cakes. We sat in there for over two hours and the staff were happy to accommodate us for this long! I love the decor here, very quaint and lovely outside tables with check table cloths - nice for a warm day.

This place is a magical gem in the middle of Hornchurch and I am struggling not to keep it a secret. Such beautiful surroundings, friendly staff nothing is too much for them. They were able to accommodate Vegan, Gluten Free and a Nut Allergy within our group when we visited, it was so refreshing for us all to all be able to relax in such amazing surroundings together. The cakes are all home made and to die for - flavours you will not find elsewhere. Superb bone chine teacups - we felt like and were treated like royalty. Would highly recommend you will genuinely love this place.Say hi to Jenny for me !!

I have now visited this very pretty tea room twice and sadly I won’t be returning as the lady behind the counter is incredibly rude, the first time I visited I gave her the benefit of the doubt that she could just have been having a bad day and so was rude without realising it, however, the second time she was just as rude, it’s a real shame as it’s such a perfect setting and the cakes and food are so lovely but there is no need for the rudeness, it’s extremely off putting.

Had a lovely time bringing my nieces and son here for my niece’s birthday.

Saw this on trip advisor and decided to give it a go. Well we were not disappointed, it was lovely. We had scone jam and cream and couple pots of tea.

Been to this place a few times and every time it’s fantastic, tea is hot, scones are warm and handmade and really nice, sometimes it is busy and staff do try their best but the wait is well worth it.

My partner and I, plus her mum, popped in - just for a welcome sit-down and a cuppa, but were persuaded to enjoy three cream teas (No! not each!) The cherry scones were a delight and the cream and jam were plentiful. The tea was also good and strong. The three young ladies serving on the day were very good and cheerful. We all enjoyed this delightful little place.

Met a couple of friends here for lunch on a nice day, so we were able to sit outside. It's quaintly decorated with bunting and lot of nice artefacts. Very clean and presentable. The filter coffee is excellent, served in individual coffee filter pots. The sandwiches are thick and soft with a good range of fillings available. Also an excellent range of homemade cakes, but we didn't try this time. Served with a smile!

Lovely little tea room and outdoor seating but went there twice this week and very understaffed, long waiting time, tables not cleared, and told that they were not making anymore sandwiches because of cream teas. Wanted to have lunch but ended up with piece of cake because sandwiches taking too long and had run out of filling. I really like this place but unless they get more staff and run more efficiently then they will loose custom. Would really like this place to succeed.

Ellie and family have been here many times.and today was very enjoyable .there 10 adults and 3 year old and baby.we reseved our table and it was perfect.sandwiches freshley made .egg.tuna .chesse and ham.chesse.fresh scones clotted cream..jam.pots.little cakes.freshley hot tea pots .

What a lovely little place. Went here on Saturday with my parents. It was a very chintzy place. I thought the prices were excellent. I had a sandwich it was lovely & fresh. The bread pudding was very nice highly recommended. My mum had the soup she said it was very tasty. The service was brilliant the waitresses were very polite & attentive and always busy. For a small place like this I was very impressed.

My friend and I met up in this lovely little cafe. I hadn't realised it was there tucked away behind registry office.Our tea was really lovely all freshly made sandwiches and nice selection of cakes.Reasonably priced at 12.50 per person.They have an outside area which on a sunny day would be great, unfortunately was raining when we visited.Car parking opposite in Queens theatre car park.Worth a visit.

We had a lovely time sitting in the sun and enjoying our afternoon tea. Staff were very helpful. One suggestion maybe a better selection of sandwiches for vegetarians.

Nice location nice food but customers these days have a right to expect decent coffee not poor quality instant.

Had a walk over Langtons and went in for coffee and cake. Bread pudding was lovely but the coffee was not drinkable. I ordered cappuccino but that’s not what I got it was just instant and couldn’t drink it. Will have tea next time. Gets very busy though shame it’s not bigger.

The service was excellent. The food and beverages on offer are of a very good quality. Even more of a benefit was to find out from the owner, John, that he can arrange any holiday imaginable with a very professional outlook at a competitive price. So a visit to this wonderful establishment will allow you to have your cake and coffee whilst thinking of where you would like to take your next venture on your travels. Well worth a visit.

I’ve never been here before, we popped in as a family for drinks and one slice of cake. Inside was very cramped there needs to be some more thought on the layout.

We go to Langton Gardens after we have been shopping, there are really lovely Gardens open to the public, there is a large lake that people come there to feed the Swans, Ducks with seed, in the summers there are some nice shaded area's to sit and take in the views, Langton House is a Registry office and dining rooms that cater for large amount of weddings.

Great service from booking to eating the delicious afternoon tea. This small but beautiful tea room is a real gem in a quiet setting very close to the busy high street. Unlimited refills of tea and coffee Choice if sandwiches given which were then made fresh to order. Scones and cakes were delicious. It was nice not to feel rushed. Will definitely return

Had afternoon tea at Liana’s this week. It was delicious, very helpful staff, cosy and quaint. Will definitely go back.

Small and cute tea room with lots of choices of hot drinks, sandwiches, delicious desserts and friendly staff.

i have been here couple of times limited but nice selection of sandwiches, excellent homemade cakes, small but cosy.

We went for afternoon tea.variety of sandwiches.we picked beef and turkey.cranberry sauce.stuffin balls .pigs in blankets.scones fresh cream and jam.mince pies .choclate little rolls and marzipan cake.tea or coffee.everything fresh as much tea .coffee as u want.people who work there are very nice.not rushed.we was given crayons and paper for our little girl to draw on.lovely and clean place.looking forward to.going back.

Only living less than half a mile away I have only just found this Gem! Very friendly, very reasonable price wise and spotless! Look forward to visits in the summer.

Went with a friend for afternoon tea, booked for 1pm, so it was really lunch! Lovely food and very friendly owner. The cafe has very pretty decor and the crockery is pretty too! Had a lovely time & have booked a Christmas themed afternoon tea there in December with three other friends. Very clean too!!

Went there for a morning cup of tea. Lovely setting. It is in the grounds of Langton's Registry Office.

We registered our newborn son at Langtons and decided to pop in for a quick coffee in the sun - a real hidden gem, very friendly staff member - spotlessly clean - gorgeously quaint decor! We shared some passion cake and it was by far the nicest cake I’ve ever eaten!

Lovely sunny day .walk round langtons and stop for sandwich and tea in the sun.lovely service.thankyou.

After registering our baby at Langton House, we took a stroll round the scenic grounds and stopped in this lovely little tea shop. We were so glad we did. Simply the most delicious cake I've had in years! My wife enjoyed her cake too.

Such a lovely little tearoom in the heart of Langtons! Friendly staff and a warm welcome greet you when you enter this lovely Shabby chic tearoom, decor is fresh and clean . Food is very tasty Worth a visit

Visited Liana's Tea Room for morning tea/coffee and cake.

A great little tea shop that is growing in confidence. Set in beautiful surroundings and short walk from central hornchurch. Worth the trip. Nothing is too much trouble. I must go again.

This is a pretty little teashop next to the lovely grounds of Langton's. The sandwiches were lovely and the scones delicious, the little cakes were nice too. I am only speaking for myself as I know we all have different tastes, but I thought the coffee - instant and ground, wasn't nice. Latte and cappuccino wasn't available, and there was no cream for the coffee, just semi skimmed milk. I would have gladly paid extra for latte etc. I requested weak coffee but it was still to strong for us. The staff are very nice and we will definitely return as afternoon tea at 10 pound was excellent value, though next time I'll take some cream for the coffee.

Really nice setting, afternoon tea was lovely, nice fresh sandwiches, warm scones and little cakes, yummy. Very good value

Cheese sandwiches.tea vegaan choclate brownie .pot of tea.and cold drinks.such a nice place.relaxing location.food fresh and tasty.pretty tea pots and cups .plates.reasonable prices .very helpful and clean.

We Visit this tea room regularly, and we went today, Saturday 11th and was very disappointed. I understand that it was a busy day but even so, we were told a sandwich would be at least 30 minutes so we decided on just tea and cake, we waited at least 15 minutes for this even though the cake was already cut and on show, the owner was a little stressed and a bit rude and the young girls helping out didn't really have a clue, such a shame as we love this place and will make sure we won't go on a weekend again!

I took my parent for afternoon tea for the wedding anniversary, it was fantastic I had told them it was for a wedding anniversary and she decorated the table, the food was fantastic proper sandwiches, no silly little one, the scones were lovely, home made I think and had as much tea and coffee as we wanted no rushing we could stay for as long as we wanted and the view was lovely we watching the brides arriving

Lovely little place very clean and quiet, came for afternoon tea for a birthday treat we reserved a table which was lovely the ladies was very helpful the afternoon tea was lovely and fresh, we will definitely be back x

Lovely hot day .walked around and had a nice cup of tea.good service .good ice cream.sat outside plenty of shade.

This beautiful Tearoom is tucked away by Langtons in Hornchurch. Tasty home made cakes and friendly staff. It is lovely to sit outside on a sunny day, very relaxing atmosphere.

3 of us visited for tea and cake. The table had been cleared but it was covered in crumbs and sticky and did not get wiped. We waited 20 mins for 3 teas. After about 15 mins I went in to ask how the tea was coming on and was told the ladies had just filled the urns (all of them seemingly) and were waiting for them to boil. Then one of them had the bright idea of using the kettle ... yay! That took another 5 mins. The apple pie was a large portion but unfortunately the apple was rather hard and unappetising as a result. The tea cake was lovely but the wrapped pats of butter had been put on the hot slices and I poured the butter out, it was liquid. We had already paid so no discount was given for poor service etc..

Came across this lovely hidden gem. Staff really friendly and welcoming. Cakes absolutely delicious. My daughter loved the “Rocky Road” her little face was covered in chocolate. Will definitely be returning. Really cheap for the quality of cakes we had and tea served in beautiful colourful teapots. Looking forward to returning.

Lovely little tea shop. Went today for afternoon tea with a friend. Lovely fresh food, constant supply of tea, pretty surroundings and very friendly staff. Thankyou x

Delightful and cosy tea shop if not a little cramped. Will be better in the summer when the outside patio area will be in full use. Staff very friendly and nothing too much trouble

With friends we enjoyed afternoon tea in this lovely little teashop, we sat inside but there are seats outside, this will be a lovely place to sit & have something to eat or drink in the summer months, or if you bring your dog with you. We had 4 pots of tea plus cakes etc all at very reasonable price. The ladies were all very helpful especiallythe one who moved the cones for our 2 cars to get out, thank you. We will most certainly return soon to this attractive teashop

Visited for a coffee and chat with friends. Nice filter coffee and lots of cake choices. Even vegan brownies available. Dogs welcome. Outside seating also available.

We went for tea.three grown ups one baby.fantastic value.fresh tasty bread.we chose the turkey.beef .cheese.brown and white bread.scones cream and jam.mince pies .little cakes.tea and coffee un limited.we and the baby had vegan cake.very helpfu friendly .ten pounds for the afternoon tea.we have been to many afternoon teas a lot more expensive.but this was very good.relaxing .clean .not rushed .looking forward to going back.

A lovely place For afternoon tea, especially on a sunny day. Lovely surroundings & pleasant staff. Reasonable prices and a fabulous selection of teas & cakes. Lovely vintage style proper cups & saucers. Highly recommended

Whilst one of us drinks tea, I don't, and the only coffee available was filter coffee. Whilst I appreciate it is a tea shop, it is surprising that latte, cappachino are not available. All coffee shops sell a wide range of teas ! Cannot vouch for food etc as we did not stay. We were not acknowledged even though we sat at a table and read the menu.

After visiting Langtons Gardens we went into the refurbished stable courtyard of Langtons House where the tea room is situated,although within minutes of Hornchurch town centre it's very peaceful and quiet.

What a lovely find, no signs to say this tea room is in langtons gardens

This lovely tea shop opened yesterday. My friend and I had a smashing visit here today and enjoyed a yummy afternoon tea in the sunshine. Good value for money,dogs and kids very welcome. Staff very friendly, chatty and helpful. Will definately visit again.