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OpinionsNoteTripAdvisor194.0

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Such a convenient store with such lovely staff! i found everything i needed and more! The staff were chirpy and welcoming

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ezac4646 . 2022-04-27

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Great service by very polite staff in Lewis’s today. Was pleased to see they are still taking Covid seriously and wearing masks. I felt very safe shopping there- well done! Also have to say they have the best sourdough of anywhere I know!

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315fionas . 2021-09-05

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What lovely people who work at Lewis’s. happy to greet you. Go visit Lewis’s on rock road. It’s clean and tidy all the time. You can have a laugh and a good old chit chat to.

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jasongE1169VX . 2021-08-19

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I was in this shop today and entriley impressed with the policies in place.very clear signage and polite staff. I was utterly shocked to see a grown man verbally abuse a young member of staff. This so called gentlenan was using expletived and i invading this young ladies personal space. I truly thought he was going to physically attack her. He was asked politley to stop and leave by what i thought was a senior staff member and he continued to be verbally aggressive. The lady with him left . Im shocked to think a so called grown up could behave this way when the shop clearly want to keep everyone safe. All can say is well done to the staff for the professional responses. If he spoke to me like that i would of knocked his head off. I feel for the poor lady who was with him

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garyhY1909KH . 2021-08-01

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We went in to look for local produce to go with our evening meal and decided we would do a local cheese boardwith four or five different types. The lady behind the counter refused to cut the amount of cheeses we wanted insisting she could only sell the weights already cut, these were two to three times the size we wnted... what nonsense. We chose to vote with our feet and they lost trade... This isnt how to run a business

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Paul M . 2021-06-17

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Great village shop had everything I needed and more. Went in everyday of my holiday. I felt very safe shopping here as the shop is very clean and you get free hand sanitiser as you enter.

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AF1234567899999 . 2020-09-14

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Fantastic friendly helpful staff and a cheese counter full of wonderful Cornish cheeses. A must if in the area.

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ed1234567869 . 2020-09-13

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I walked in rubbing anti bac gel on to my hands from the bottle hanging on a lanyard around my neck to have the assistant scream 'sanitize'. I held my hands up to show I was rubbing it in, to be screamed at again. I duly used their sanitizer and walked into the shop frantically trying to rub all the excess into my hands, arms, legs etc. I was after some fresh veg, I found overpriced, verging on passed it veg. I accepted this was all I could have and went to pay. I prefer paying in cash, the local butchers and fish mongers will quite happily accept it, but was told 'card only' no explanation, no apologies. Having worked customer service for more years than I care to remember, 'I'm sorry, its card only at the moment' would have been more appropriate. I was warned Cornwall didn't want visitors this year, this shop definitely didn't. I have to say, every other shop I went into in Rock, Polzeath and Wadebridge were very welcoming.

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MidlandsMaisie . 2020-09-12

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We have been shopping here for years each time we come on holiday to the area and have always found them a bit offhand, but this year was a whole new level. Surely if you are working in the public arena and in fact are reliant on the general public for your business you should at least be welcoming?? We had our shopping thrown into a cardboard box, having paid vastly inflated prices for very normal products, by surly, grumpy staff, who made us feel that everything we asked for was an inconvenience. This shop used to be a little gem, but the product range has definitely gone down hill. I totally appreciate the nervousness and uncertainty surrounding holiday areas this year, but rudeness is not needed. The lady at The Arc Food Store in Wadebridge (Hawksfield) was the complete opposite, lovely, friendly, welcoming and grateful for the business. Her stock is incredible, unusual, great quality and very responsible. We shall be avoiding Lewis's from now on and advice you to do the same.

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Luxfamilytravel . 2020-09-04

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I always buy things here to take back home when I’m Down as they have the cutest things + chutneys and pickles you can’t get at home.

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Lindyloo1 . 2019-11-06

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What a find, a fantastic selection of food and gifts, the cheese selection was outstanding, look forward to another visit on our next trip, the lady who looked after me was a real credit to retail, makes such a change to have a friendly happy knowledgable member of staff, huge thank you, really made my day

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scooby11 . 2019-10-12

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Lovely deli with a great selection of cheese and bread. Also a well provisioned shop with fresh produce. I didn't try the cakes though they looked good.

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Jo H . 2019-07-12

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Stopped here for a refreshment stop in midst of circular Polzeath to Rock walk. Very nice takeaway coffee and the most delicious yoghurt topped fruity granola flapjack - gave us the energy to finish the last few miles of our walk

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Boyzmum . 2019-04-25

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the best deli in rock , great choice of food , drink and local Cornish gins and Rock Gin Cornish , you can buy all the rick steins biscuits and other famous brands of food you need , has a coffee shop as well and the front staff very friendly

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george m . 2019-01-15

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I like Lewis's. It has a good selection of basic foodstuffs but also more artisan products and a very good cheese counter where many Cornish cheeses can be purchased. I would still use the Rock bakery for bread and the Spar for other items but when those are closed, Lewis's offers a good back-up and as I say, has many deli items not available elsewhere. Staff are always friendly and helpful.

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Goatmasterfunk . 2018-11-28

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We didn't take advantage of the coffee shop, however, we bought some groceries in here and I can honestly say the staff we dealt with (we visited several times in one week) were the friendliest of any we've ever come across. Not only is this suprising to find anywhere these days, it is always especially unusual when you are out-of-towners. I can wholeheartedly recommend.

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SarahBradbury99 . 2018-11-05

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Wanted to make a Thai green curry and they had all the ingredients. Shopped there three times during our stay,

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smbailes . 2018-06-12

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The staff are rude an insulting and the coffee tastes rubbish for the price - go to the bakery next door to get a better all round experience.

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544paddym . 2018-05-31

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Rock is a small town on the coast of Cornwall with public parking and plenty of shops. Lewis's is a small cafe set in a shop/delicatessen. It serves a range of beverages and cakes. The service is friendly and the prices are modest. A good place for refreshments in this busy town/hamlet.

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Ann R . 2018-01-04

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