Based on 2.058 opinions finded in 1 websites
Based on 2.058 opinions finded in 1 websites
Nº 137 in 378 in Watford
Opinions
Rooms are well appointed but afraid that's it. Let's start with the bad, there is no parking. You have to park 5 minutes away from hotel which is so inconvenient with young children. If I had have known beforehand I wouldn't have booked this hotel. Finally got past this logistical inconvenience and wanted to order just one beer to finally unwind after putting the little gems to bed, only to be told by room service that there was a £6.00 surcharge for the luxury of ordering a drink to my room. I was advised that I could order my drink and collect from the bar to avoid the tray charge, but that would mean I'd risk leaving my children unattended in the hotel room alone, which I would not consider doing. The staff couldn't comprehend this challenge, including the Duty Manager judging by her response to this review! Suffice to say I won't be coming back to a Leonardo hotel again.
Alex L . 2024-07-30
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We stayed one night here because it was near the Harry Potter bus stop and we wanted to visit the movies studios the next day. Had a great night there. The room was nice, the bed comfortable and we were warmly welcomed. Also you can have yourself a free glass of water with lemons if I recall well. Overall is was clean, chic and not noisy despite being in London. I recommend that place 100% !
sasa . 2024-07-28
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Very nice and location great but bathroom not as clean as expected.
Jamie Bailey . 2024-07-28
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Really good stay, had no problems at all. Highly recommend
Edgar Gomes . 2024-07-26
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Nice hotel with polite and helpful staff. Good breakfast choice.
Mon Paradis . 2024-07-24
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Comfy clean rooms and buffet breakfast was good quality, plentiful and always kept topped up. Good location for London visits. Only 20 mins into Euston.
Moosh . 2024-07-21
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Leonardo Hotel London Watford provided an excellent stay. The rooms were clean and comfortable, and the atmosphere was peaceful and quiet. Service was friendly and efficient, ensuring a pleasant experience. Highly recommended for a restful and enjoyable visit.
Vlad Malyshev . 2024-07-21
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Excellent customer service, we had got to Watford really late, unable to find a last minute room from any other hotels in the area, last attempt was this hotel and we were able to secure a room, the receptionist was really helpful and pleasant, would definitely use again
Sam A . 2024-07-19
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Clean service was good, the reception does not bother with politeness (not a hello, not a goodbye) and we didn’t like the fact that they didn’t informed us we had to book in advance for the breakfast at 13 pounds. We have the expensive surprise after we paid.
Anissaa . 2024-07-18
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Compared to most hotels I found the beds and pillows here really comfortable, so I had A great night's sleep. The air conditioning is a bonus. Food here isn't all that great, but not disgusting either. The shower pressure isn't as strong as other hotels so not an exile rating experience. Otherwise it is a nice hotel to stay at.
Simba ZeLion . 2024-07-16
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Really enjoyed our stay here, the breakfast was delicious with a big variety. I deducted a star just for the bed itself. It had a very firm mattress which I found uncomfortable to sleep on. Other than that I would highly recommed
Jasmin Reid . 2024-06-29
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Average hotel, good breakfast, poor parking at a carpark 5 min walk away which is highly inconvenient and in the evening, not exactly conveying a safe feeling.
W . 2024-06-25
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Close to our daughter and her boyfriend. They book this for us every time we visit them and it's 10 out of 10.
Bruce Boswell . 2024-06-24
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Slept well, clean and tidy hotel. Breakfast was fine, but little choice. The space is not really big. You can have a nice drink in the evening. Staff were friendly and helpful. The food was disappointing, but there is a large shopping center within walking distance with plenty of places to eat. A super shopping center. Train station at the end of the street. Top connection.
Nubian Queen . 2024-04-30
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Excellent facilities for people with disabilities. Fully accessible rooms.
Lorraine Kirby . 2024-04-28
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Always something fundamentally wrong with a Leonardo Hotel room, if it isn’t the near zero bar water pressure resulting in a dribble shower, it’s the rattling air con. This time we book 2 rooms, obviously we don’t get two next to each other, and my room has a connecting door. So here I am, at 7:30 wanting a lay in on a Saturday morning but I’ve been kept awake for the last half hour because I can hear the room next door constantly talking. What a great idea having a connecting door that isn’t totally sound proof (and you don’t even put two rooms together?!) One star review because if I book a hotel it’s to sleep, which I’m not. Last time staying in a Leonardo, over priced and never deliver.
Matt Clarke . 2024-04-27
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Very neat hotel. Good service. Friendly staff.
Sylvia Ringelink. . 2024-04-21
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As excepted and a nice place to do a stop over
Malcolmn Roberts . 2024-04-17
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Rooms and cleanliness very good, staff friendly, very nice bar.
Doris Winter . 2024-04-16
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Large rooms, low light in the bathroom is a plus when you need to use at 2am.good WiFi,near town centre and short bus ride or walk to train station.discounted parking nearby.
Anthony Hill . 2024-04-14
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Robert the manager deserves the plaudits for an excellent hotel. Should be the flagship for Jurys to Leonardos transition from friendly chain of premier/holiday inn ilk to higher end hotel
Tom C . 2024-04-09
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The hotel is large with spacious clean rooms. There is a restaurant and a good breakfast buffet. Late checkout wasn't a problem either. The hotel is located near the shopping street and offers many opportunities for strolling
Tina Nathan . 2024-04-06
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Great location, great staff, comfy bed! Can't go wrong with this hotel.
KONSTANTIN KOSTOV . 2024-03-21
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Great breakfast and rooms, just be weary of the parking options nearby
Michael Deakin . 2024-03-11
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We have just spent the weekend at this hotel for my wifes 50th birthday and we can not praise it enough. The service was excellent the staff helpful and the food was the best we have had at a hotel in quite some time. The location was perfect for shops and restaurants and as qe were visiting the Harry Potter studios it is located a 15min drive away. Would stay here again and would recommend this hotel to anyone.
Ian Dawes . 2024-03-10
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Friendly, helpful staff. The rooms are spacious, clean. Close to HP STUDIO, one hour by taxi to the airport. About an hour to the public transport center. We will definitely be happy to come back.
Ajka Hynkova . 2024-03-05
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Nice hotel, the rooms are big and clean and breakfast is good. Location is great for the Harry Potter studios. A couple of issues and I think they are in need of a bit of an update - a fridge for water would be nice, the shampoo is very bad and the keys to the room never worked so everytime we left the room and came back we had to go back downstairs for them to reset the card which was frustrating. The aircon panel is old and the buttons didn't work so the first night I was boiling and couldn't turn the temperature down.
Toastaro . 2024-03-05
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Nice modern hotel friendly staff
ian titterton . 2024-02-20
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1131 Opinions
Great location, but disappointing stay overall. Mattress was sagging in the middle from use which made the bed less comfortable. TV didn't work. Had to take light bulbs out of bedside table as it kept flashing even when turned off. Stayed 2 nights and our room wasn't made up until late in the afternoon (by which point we'd been out, come back and gone out again). We hung our towels up as intended to re use, but they took them away and only gave us one back. To top it all off we were overcharged for breakfast (this was refunded). Individually not major issues, but on the whole you expect more from a large chain and given the price paid for room.
1445 Opinions
Staying in Watford and decided to go for a drink and found this lovely pub and a lad James banks set us up on the dart boards so friendly and great help, we had such a good time we went back the next night and had good it was also amazing