Leonardo Hotel Bradford - Formerly Jurys Inn in Bradford

Been coming to this hotel for about 20 years. Currently here and as always there's things to tolerate like poor cleaning, dirty bedding and banging doors with noisy guests through the night. It's awful at weekends. I've been very tolerant as the location is good and most of the staff are pleasant, rarely complained and being my lovely self. But now I've actually complained and spoken up for myself and probably other guests I've been made to feel unwelcome here. And not able to extend. So typically Britsh, you're expected to shut up and take everything and as soon as you speak up you're the enemy. Loyalty and being a long-term customer mean nothing. This stay I've tolerated blood and urine on my bedding from previous guests. Sticky table tops - actually told them I'd bought wet-wipes to clean. Finally changed my bedding after 4 days. Funnily enough I'd had enough but I'm now ostracised and it's all my fault. Again, typically British - judge and criticise others but NEVER look at themselves or take any responsibility. Will be VERY glad to leave and for good. A horribly toxic place as it turns out.

Rooms clean and ok. Food as part of a coach trip were horrible.wont eat that sort of overcooked meal. Blasted to death in the microwave. Location of the hotel not nice but was only there overnight. Staff not really friendly but that's there problem not mine

Great hotel with lovely staff, they were extremely accommodating and available 24/7 to provide us with assistance. Rooms were nice and clean, great location - shopping centre and great food places are easily accessible. Highly recommend this hotel to anyone staying in Bradford.

Great value for money with breakfast included! Parking at NCP next door isn't ideal if you have lots of luggage, but there is a loading/unloading point next to the hotel, if needed.

Very comfortable bed and welcoming staff. The booking process was handled very well as we had an elderly disabled person with us and required interconnecting rooms. This hotel needs re-categorising as a three-star hotel to get a fairer review. The lighting in the rooms were dull and depressing. Chairs looked worn and unappealing to sit on.

A really nice place to stay in Bradford, very close to the city centre & all amenities. Rooms are spacious, beds are very comfy, a good menu & a nice bar to boot. Only a very short walk to the Alhambra, Bradford Live & St George's Hall & if curry is your thing, it's only a bit of a further walk to two or three of the best & oldest curry restaurants in Bradford, namely the Kashmir, International & and the Karachi.

Room was not clean, and very noisy Breakfast was bad, the “hot dishes” are cold.

Great location and incredibly comfy beds. Star missing as I was told they catered well for gluten free when I paid £13 for breakfast. I asked for gluten free toast and was presented with 2 part baked cold bread rolls. They did have gf cornflakes but as there was no other allergen info anywhere, it feels like a token gesture.

What an utterly horrible hotel. No parking which took me by surprise (add on an extra ten pounds for the multi storey and a walk). All the upholstery is filthy. It smells of vape. Noisy at times (even late). Would never return.

Sarah at the Leonardo Hotel Bradford was absolutely fantastic! She was warm, professional, and went above and beyond to ensure my stay was comfortable. Her friendly attitude and attention to detail truly stood out. Exceptional service—thank you, Sarah!

Loved our stay -- until we left. We had proof somebody had been into our room and things were taken. They man who worked the front desk told us a key to our room was made without our consent or knowledge, we were blamed for this because we got our times wrong about when we returned. We were spoken down to, and made to feel like we were the ones in the wrong. Wont be staying here again

Clean and friendly with superb breakfast. Very well organised for checking in. Highly recommended 👌

This is not a 4 star hotel. I doubt it could be a 3 star either. Everything is old fashioned, old bedroom, old shower tub, old carpets etc. Breakfast was really poor amd low quality for a 4 star hotel.

An exceptional location, very clean and stylish, the blankets are a delight to the body. Elegant and refined, modern and pleasant, The reception team does an excellent job trying to politely help tourists, a big respect for them. Breakfast an epic culinary fantasy. Everything at SUPERLATIVE. Score 10/10. When quality has a name and that is Leonardo Hotel. Thank you

Definitely not four stars in quality. Poorly maintained hotel in my view unless you enjoy slamming bedroom doors then this is your hotel.

I would rate this place a 0. This was the worst hotel I've ever stayed at. We had bed bugs in our room and experienced a lot of discomfort in this place. When wanting to speak to someone it took forever and we were told the hotel manager is on leave and will deal with our complaint in two weeks when back. Do they not have a deputy manager or supervisor who looks after things when the manager is off? Would never recommend nor stay here again

The hotel is situated in the centre of Bradford and 10 minutes walk to the Bradford Interchange train station and 15 minutes to Bradford Forster Square train station. The hotel is easy to find with easy check in-out. The staff is good. The rooms were clean, wifi is good. Breakfast is ok. The gym is small, but clean and tidy. The bed was comfy and had a good nights sleep.

At arrival staff was unfriendly tried to start a conversation about the city since it was my first time in Bradford but the person checking me in seemed more interested in chasing me away . The room was dusty but the toilet was the worst .wee stains on the lid ,grout on shower door,marks on the toilet walls .the toilet was just disgusting coming from a 4 star hotel one will expect more .

The hotel is good. Room spacious. The receptionist seems not bothered too much. Cons: no car parking. Breakfast too pricey. They have NCP close by, but too expensive.

Staff fantastic place very clean good food could do with USB charging in rooms my only gripe

We arrived here as part of a coach tour visiting Harrogate and York. And to go from Harrogate to Bradford is quite a system shock. Especially when the coach driver advises you not to venture too far from the hotel. We were checked in promptly, but our room hadn't been cleaned properly( the floor hadn't been vacuumed). Dinner was a disgrace. We were offered dishes from an entirely different menu to the one displayed in the room, and the food itself was barely edible. With several of the party returning their food to be heated properly. The bed was very comfortable, and the breakfast, at least, was fresh and properly cooked. We will not be back to this hotel.

I was at the Hotel in September this year and enjoyed my stay there. I highly recommend Leonardo's to anyone visiting Bradford as it is the best there is. The staff are friendly, the rooms are clean and spacious, the meals are delicious and there's presence of security... and of course, not forgetting the beautiful ambience. At Leonardo's, you get value for your money.

Set meal with group for dinner gives this only 4 stars. Staff aren't really customer focused.

Nice hotel at Bradford downtown. Just cross the street and you are in the middle of downtown.

Arrived at 22.50 and the room was not ready. Woken up at 02.30 by people trying to gain entrance (wrong room ) NO USB points in rooms

Visited for a 3 night stay. The only selling point about this hotel is it’s near the city centre. No nice views from rooms as Bradford has a lot of road works around the hotel currently. Parking is expensive about £10-£13 a day. The hotel itself is horrible, very out dated, old broken furniture and dirty carpets or floors. Staff are not efficient at providing a request. Hotel does not offer basic toiletries for a 4 star hotel. Our room toilet had no toilet lid and the toilet sit was broken. I will never recommend this hotel or return to it until they have done major renovations. Board and management need look into renovations. Glad to have checked out and be back home as I was never comfortable for all the 3 nights we were at this hotel. Emailed hotel before our arrival that we are celebrating our anniversary, nothing was done for us in our room. They don’t care about guest special requests .DONT WASTE YOUR MONEY HERE!

Went with Caledonian Travel,stayed in the Leonardo Hotel,room lovely,food good,good for an overnight stay

Hotel was OK, nothing spectacular. I assumed that Leonardo Hotels were slightly higher up the Hotel pecking order but this was on par with a Premier Inn. Ok it had a fully stocked bar and a restaurant something Premier Inn's don't have but it wasn't "stand out". Staff on reception were a little cold. It does had a small modest gym which is something I always look for when working away. Overall, OK for a business trip or a flying visit but not a great Hotel.

Only issue phone cloned while staying there

Hotel rooms are standard and certain areas could be cleaned better but beds are comfortable had very good nights sleep whilst here, staff are friendly and food is excellent, staff are quick to remove empty plates/cups from your table and put more food out when needed but dining area is small for the amount of coach trips that stay here at a time. air conditioning did not work in our room and we did complain and got told someone would come and look at it but was not fixed. it was too noisy outside at night to have the windows open so sometimes got warm. every day fresh towels were put out, bins emptied and tea/coffee station stocked up. they have a cabinet of essentials at the front desk incase you forgot to bring something and do have parking round the back of the hotel on the left side. Good WiFi and in good distance of the train station. Reception helpful and called us a taxi which came very quick and was cheap, Bradford Area surrounding hotel is not very pleasant and clean though and lots of roadworks around Bradford and outside the hotel

Very disappointed with bar prices charged me £8.30 for a single brandy and£3.90 for a half pint of coca cola.when I asked the manager if this was Wright. She replied this is what the management charges. No other information won't be going there again

We came for four nights with a Just Go coach party. Parking for coaches was awkward, but two coaches parked overnight on the road outside and ours round the corner. The room and bathroom were good and clean with reliable free wifi. Our shower was over the bath with it's own control. There was plenty of hot water whenever needed. The beds and pillows were excellent and curtains almost blackout. Room door entry is by card in the slot, which was a bit fiddly most of the time. Access to all floors is via two fast lifts. Staff were efficient and friendly, but the bar was a bit pricey. All our meals were buffet style; the evening meals were excellent, although those who like very plain bland food could be a little disappointed, but I loved the spicy choices. Breakfast choices were very good, from continental, fruit, cereals, fry up, croissants and pastries etc. There is an indoor car park just round the corner. City centre starts 200m away. Highly recommended.

Friendly, helpful staff, good-sized room at a very competitive price, which included breakfast. Located conveniently very near the city centre

This hotel is filthy. Not only in places that are hard to clean but also in pretty easy places like.... The floor. Having to wait to check in to find a spotless room is one thing. Having to wait to check into a room that's clearly hardly been touched in a while is something completely different. If it's a choice of staying here or sleeping in a box then stay here. If you have any other option then run, run like the wind.

Very rude receptionist and no room service. Noisy rooms.

Perfect for central Bradford. Constant door slamming though. Please tighten the door elbows!

Reasonably central plenty restaurants in walking distance, good breakfast clean throughout. Helpful friendly staff.

Stayed for a work trip. The rooms are very basic and need to be cleaned better in part the bathrooms. There is a lot of dust everywhere. Reception staff were very efficient and friendly. Bar/Restaurant is incredibly slow and the staff member seemed mostly confused. Not sure if he's new? Food came out delayed and did not look like what we're expecting my colleagues food had to be sent back and she ordered something else.

Not bad for the price breakfast could be better

Excellent room, service and location. Has issue with noise after midnight from people who clearly don't have the respect I have for others. Complaint dealt with efficiently and promptly by staff. Mine was a business stay and maybe not the right hotel for me. Shame as staff were magnificent.