LEON in Manchester

I stopped by Leon at Manchester Piccadilly for breakfast and left feeling disappointed. While I was promptly given my smoothie and breakfast, the service for hot drinks was incredibly slow and poorly managed. Half the ordering booths weren’t even switched on, and the one I used was painfully slow, adding unnecessary frustration. Despite there being plenty of food and cold drinks available, most customers were stuck waiting around for their coffees. Unfortunately, I had to leave without my coffee to catch my train, which left a bitter taste in my mouth as I didn’t get something I paid for. A better system for managing coffee orders and functioning ordering booths would make a big difference, especially during busy mornings like this one.

Food was amazing, tasted like a home/cooked meal almost. And it’s healthy

I was served by a very friendly man named Tim (I think he was the manager). He seemed happy to be doing his job, and the young staff members looked happy to be there. People were encouraged to make their order at the counter when the self service tills were full. Food was reasonably priced, but even if it wasn’t, I’d return for the customer service alone :)

Was given bacon when I ordered a vegetarian muffin.

Can't relate to the poor reviews here. Been using here at least once a week for the last couple of months. Usually go for the rice boxes. The rice has a nice taste and texture and is quite filling. Tried a number of the toppings and they are all really tasty. So five stars from me. Shows fast food can not only be fast, but tasty and healthy too.

Always great customer service. Holly is always a friendly face when I pop by :)

Efficient service and great quality drinks

Been to a few Leon’s and this one feels like the smoothest operation I’ve witnessed. Not left waiting long and the food/ drinks always been very good.

The food for this price is not the best.. The portions and its taste are not very good. The place is dirty, the tables are probably not washed. The service was very tired and not very nice, generally for something quick to eat it is OK but for one time to try, that's all.

Used to love Leon but forcing customers to order on a tablet is not a nice experience. Removing human interaction, especially when there is no queue at the tills whatsoever, is an entirely useless concept. Give people the choice? All you have to do is print their queue number on a receipt..

Good location, great service and always options for food veggie or meat. Very reasoned prices and atmosphere cool

This is a nice chain fast food restaurant. You should bring your stores down to the South West.

really lovely staff, ordered the wrong thing ny mistake and they were happy to remake for me :)

Underwhelming, I had the salmon, avocado and egg pot. For what was a tiny portion of salmon the majority of it was bones. The egg was undercooked and congealed at the base of the pot. A lot of money for a substandard breakfast.

Brilliant customer service, thanks India!

Really lovely and helpful staff. Food tastes great and fast service too. Thank you 😊

Fantastic service this morning from two lovely ladies and brilliant food thanks from a regular

It was good, but not for a price. Really small

Binned after one bite…. I ordered the chicken rice box and and it was terrible. The chick was grey and old looking with strings of fat running through. Rice was flavourless. Over priced for £11 also

Lovely food but vegetarian options could be a lot better. They do a lot of meat dishes that I wish could be made meat free, like the satay box. Portions in rice boxes also feel a lot smaller these days, poor portions of lentil Vs rice for example. Will still go because good food overall, but could be better.

I've got the korean wrap and salad and both very dissapointing. Meat inside the wrap was cold and it was so overfilled with sauce that it got literraly everywhere, it was driping as I was trying to carry it and the salad was quite tasteless, as if I were eating pure grass. I also didn't get any cutlery, so i had to eat the salat by hands, which was very unhygienic. The bathroom had moldy handrails and had a weird iron like smell to it. All in all i think you're better of to KFC or McDonald's for a wrap and don't be fooled to try their grass like salad.

Beautifully presented, slightly cold but a good tasty breakfast.....i will use again.

Healthy, tasty but can be very plain with the flavour. I usually get their rice boxes and breakfasts but their rice boxes have turned bland over time. The dragonfruit smoothie is so good but today it was like warm, its nice when it's cold.

tasty food well cooked with 2 large drinks all for under 20 quid. will shop here again

Super fast, cheap and tasty. And with a healthy twist.

Food good quality but came cold so would like a refund

Great vegan burger, fries a bit cold. Order online for 30% off your first order. Pink latte was interesting...

In need of a quick but healthy lunch, LEON was an ideal choice. I got the Aioli Chicken Box as a meal (slaw for side, matcha for drink) as well as another side of Truffle & Mushroom Arancini. The creamy Aioli really made the Box for me. My food was prepared and served pretty quickly, too.

Vegan patty is average with good sauce in. Fries were slightly stale and garlic aioli was watery.

The coffee is nice but tried to buy a coffee the other day at services on A1 and wouldn’t accept cash so we have stopped going out of principle.

A small chicken burger.small tub of baked fries and a water 10pd x 2 .1 chicken nuggets.small tub of baked fries 31pd.i feel iv been mugged.ashamed I didn't act there an then

Awful staff, unpleasant to talk to. Cold food. Very disappointed.

Leon used to be my go-to food on the go, but this is the fourth restaurant in as many weeks where the standards are awful. It’s quiet, no queue, one other diner, and yet the tables are filthy and the food was cold. Service was warm & friendly, but I came for the food. Not sure I’ll come again.

I had an issue with Uber Eats (my food did not arrive for around an hour because the drivers kept cancelling on me) the restaurant were super understanding and helpful, they also kept my food warm the entire time 🫶🏻

I love Leon and I go there all the time, normally it’s really good and it’s my top choice. I want to comment because I feel like I’m being scammed. Yesterday, I went to Leon and ordered a meal with the service lady. She overcharged me. Normally, my meal deal is around £10-£11, and I usually use your self-checkout machine. But yesterday, I wanted to use cash, so I went to the till. I asked her if it was more expensive than usual, and it turned out she charged me for every single item instead of a meal. She said she couldn't change it because she already put the order into the system. I ended up being charged £3-£4 more. It's frustrating, and though I wanted to complain, there were other people waiting in the queue, so I decided against it. But the more I think about it, the more frustrated I get. I can't help but feel like it's a scam.

Patwa: The food did aarait but it felt different for I used wood faak. The seat where did food did iina a piepa. It feels like they waahn to do things to not mash up the ort. If you car walk up stairs it aad for you to go iin here. English: The food was ok, but it felt unusual to use wooden utensils. They use cardboard boxes in an effort to be green. Good idea. There are 2 steps at the doors, which will make it difficult for some.

Missed an item but other than that it’s good

Bit into my chicken burger only for it to be pink, cold and slimy in texture, I strongly believe it was raw. Couldn’t stay to complain as had immediate train to catch. Cost me near £10.

Waited an hour and a half on a deliveroo order, which Leon had accepted, and Leon cancelled at the last minute. Very poor service

Visited the Manchester piccadilly on Friday while waiting for my connection and was debating on trying here or going elsewhere I've never tried it before and so I did half the card machines on the order kiosks, I got the chicken nuggets, fries and a coke, staff asked if I had any allergies which I like. A few seconds later I received my food already concerned, the chips were soggy and stone cold and the nuggets were hard and stale, I bit in to one of them and some oil squirted out didn't bother eating the rest was sad I spent alot prices are expensive, the food definitely wasn't fresh and no clue how long it was sat for not hard to cook to order wouldn't recommend. Staff also just didn't look that they want to be there and just chatting with one another

Trying out the Bhaji Wrap - one of the new veganuary dishes. Still to perfect a way of eating a wrap in a dignified manner and not dropping any of it. It’s a great addition to the Leon menu and at 458 kcal - what have you got to lose?

Had a breakfast pot meal deal here was an egg shashouki pot with halloumi a latte and some hash browns very nice and seemed healthy

A lot of money for a spoon full of rice and 5 small pieces of chicken. Should of had free fries they didn’t get delivered so £3.99 down the pan. Nearly £20 for next to nothing !

Lovely vanilla matcha latte while waiting for my train home.

Went to the one at Cheshire Oaks, ordered 2 chicken burgers and 1 waffle fries, halway through the burger, i notied the chicken looked pink in places and I didn't feel confident it was cooked properly, so we didnt eat the rest of the burgers, the waffle fries were soggy and luke warm. Quite disappointed to say the least and hope we don't end up with food poisoning!

Food was really good and they made up for a missed item on previous order.

Tasty, healthy and a good price - love this place!

Current cooks are a bit better. The breakfast combo deals are good value. Sausages very good quality.

Ordered the peanut satay chicken & rice box w/ double chicken. This the type of food to heal your soul. I’ve never had such a gorgeous peanut satay in my life. Immaculate taste and texture. The food was so good I decided to take the time to sign in and actually make review, which I never do. 10/10, major props to the chefs.

Pleasant delivery driver and arrived on time and hot :-)

Absolutely delicious food and good delivery

Didn’t get my order right. Again.

Great food! Prompt delivery, definitely order from here again

Delivered the wrong wrap and delivery was missing two large baked fries that we ordered. Tried to call the store to resolve but no answer. Have added a refund request.

5 stars for serving healthy and sustainable food. Enjoyed breakfast while waiting for our train. Glad to see clean ingredients in their sourdough muffin sandwiches and porridge. Food nowadays is full of additives and ultra processed. I am glad LEON is moving away from that to create a healthier food environment. Happy that they encourage reusable cup use by giving a 45p discount for customers who order with one. Would be a bonus if they promote recycling in store.

Nice food and comes very quickly

Originally said 9.30am but then didn’t arrive until 10.15am

Just eaten a cold over cooked chicken burger and cold oven fries... least the coffee was hot! For £12.50 it's a complete rip-off Avoid

The burgers are mint, the hotbox was great with some flatbread, the Truffle Arancini was a random pick as I had no idea what they where. I’m coming back for those!!!!! Chicken nuggets are actual chicken and they’re fit! Banging restaurant, will come back 100%

Unfriendly staff! The staff members were unfriendly and unprofessional. It seemed like they didn't care about our dining experience.

I had an item missing from my order and there was hardly any chicken in my Chargrilled chicken rice box.

I really love this place, the health choice is great and the chicken is always juicy and fresh, I love in the country so don't get to come much, I want to give a 5 star so bad but the staff acted like it was a hassle to serve me as I couldn't work the self serve, so but the food was delicious as always and somthing different, would recommend highly

Very pleasant delivery driver :-) I'm much happier when food is delivered via car as it seems to be a lot warmer!

BIG UP MY GYAL INDIA , SORTED ME AND ISAAC OUT 🤞🏽🤞🏽🤞🏽 Always have the nicest staff this Leon , best Leon in the country

I really really hate leaving bad reviews :( but it was an hour late and cold. The food was nicely wrapped and would've been tasty. Just seems to take ages to get a driver, probs shouldn't be on just eat with them being in piccadilly, perhaps awkward to park and access quickly? It's a good job it was cheeky tuesday because it would've been a more expensive disappointment!

AT LAST Leon is putting its muffins in foil to keep them warm :-) I always feel a little disgruntled when I pay out for a delivery and it arrives cold and needs reheating. As someone that doesn't own a microwave, this ends up being a long process and totally defeats the object of ordering a delivery! Super pleasant and swift delivery driver too! Overall very happy with my experience today ;-)

Had breakfast here. It was possibly the worst breakfast I ever had. Very poor quality. Overpriced

The food was cold and the tea was literally a lake of milk made by someone who clearly didn’t care. I usually go in about 7am and it’s very different. Can’t believe Leon survives if this is the regular approach later in the day.

Really disappointed, coffee tasted burnt and barely any caramel sauce in it. Not only that my partner ordered a tea which the lid leaked all over his white tshirt. Not what you want at the beginning of the day. As well as this the food was really underwhelming, bacon was cold as well as the hash brown being Luke warm, only positive thing was the service was fast but that will explain the cold food as it had probably been sat there pre packaged. Probably won’t go here again

Food was good, maybe a little overpriced.

I ordered the lentil masala which was delivered promptly (within 5 mins). The meal itself tasted quite nice although I didn't like the pieces of kale in between. However after the meal I had some discomfort and this was the only meal I had which was different to what I normally have... The meal itself was served hot and was cooked well. The price was £5.99 and had enough food.

Iced latte was warm, 'big breakfast box' cosplays as a full English but comes with rubber cheese discs 🤮 tables not wiped down. twice the price of McDonald's for half the value. do better Leon

Yummy!! Every single time . Apart from Sushi and Pho, healthiest option available during travels. This breakfast bap was freshly prepared and so yummy and filling. The flat white was also very good. Finally, the cost of a cookie, toast, coffee and a muffin came to just over £8- bargain in todays climate!

The food is not so delicious🥲 Not hot enough.

I've tried several items here over the years, and have come to the conclusion that the avocado and halloumi breakfast muffin is their only good item, which is legitimately fantastic - and the reason this is a 2-star review, not a 1-star. But every now and again I try something new, to be different. Every time I'm disappointed. Their rice boxes at lunch are dull and flavourless, the chicken dry. The bacon and egg breakfast muffin with spiced mango ketchup this morning is the single worst thing I've tried to eat in years, and the reason I had to leave a review today. The egg was like a piece of rubber, and the mango ketchup like a sweet curry sauce. It was a rubber and curry breakfast roll. A spicy car tyre in sourdough. I can't stand food waste, for the moral and financial reasons, but I threw away more than half of it, and can't even feel guilty about it. Just awful. Some alterations on classic items are worth a try. Spicy mango in a bacon and egg roll is not one of them. I'll keep coming here for the avocado and halloumi muffin fix - the sourdough muffin IS good - but that's it. Lesson learned. There's nothing else on the menu worth risking anymore.

Porridge and muffin both stone cold 😫 I don't own a microwave so when food is cold its not enjoyable and I feel cheated of my expensive takeout breakfast ☹

Forgot chips, couldnt get through to call

“Eat well, live well and be kind to the planet.” Is Leon’s purpose according to its website. Yet they don’t even recycle. Surely there’s not a restaurant in the U.K. that doesn’t recycle anymore? For a company who want to be sustainable and kind, they haven’t even bothered making the entrance accessible. And it wouldn’t even be difficult! Yet they have two steps outside with no ramp (and there’s plenty of room for one!). Do better Leon.

The toilet had been out of order for months. As a disabled person this is unacceptable. Please fix this. One member of staff has said it was the cistern. One member; the lock. I checked both and they seemed fine. Perhaps the staff don't want passers by to use the toilet as it will then require more cleaning. It is just a feature of the business location. Your toilet has to be open.

When it comes to breakfast in the area, this place is my top choice. The food here is undoubtedly fast food, but I must say it looks and tastes better than the alternatives around. The only downside is that it tends to get quite busy, but that's probably because many others share my sentiment about their breakfast offerings. The quality comes at a slightly higher price compared to other franchises, but for a satisfying and enjoyable morning meal, it's worth the extra cost. If you're looking for a tasty and quick breakfast option, this place won't disappoint.

I don’t get to come here often these days, so I look forward to it. Boy! What an amazing bacon and egg roll and the coffee! Well, americano, no milk, leaves every other coffee place standing by a mile. Oh ! Lovely staff too.

I had missing items from my order

Really quick service and great tasting food. However, I wish there was an option to customise certain ingredients (e.g. remove pomegranates).

Stopped here for a quick coffee while waiting for a train. The staff were friendly and helpful and the food looked delicious, will have to try something next-time I'm in the area.

Great staff, great food, quick service, what more can you ask for? Shoutout to the gals who gave my my chicken nuggets in less than a minute

Ordered from Ubereats today, and the food was nice. Chicken rice was hot and flavorful, and chicken nuggets were crispy and juicy. We liked the salad as well.

I had a discount voucher so decided to try this place. Food arrived cold and I didn’t really enjoy it to be honest. Mid to poor. If I had paid full price I would have complained tbh.

Not really worth the money if you order for delivery - the food came pretty cold and felt stale when we tried most of it. Not much taste to the hummus, seasonal slaw was okay, the rice box lacked flavour overall (and I’m not a fussy eater). Overall you can get much better food for the price if you order for delivery.

Jesus Christ, this is the worst app in the world.

luke warm despite ultra quick delivery time and chicken pieces just... bits of chicken, like something you'd find in the back of the fridge. chips missing and hard to claim back. distinctly mid.

AT LAST! My leon breakfast got delivered hot and unspoilt 😃🙏 The delivery driver was also particularly pleasant! PLEASE LEON, I would much rather wait for a longer time for my delivery and receive it via car delivery, hot and unspoilt, than via bike where they tend to spill and always get lost so it arrives cold and soggy! I really hope today is a sign of things to come 🤞 as I love you food/drinks but have had so many issues with deliveries!

Well, when I first tried LEON in London many years ago, it was something of a revelation. This experience wasn't great. The ordering consoles are good, but didn't seem to represent all the items shown on the display behind the counter. The counter staff were friendly enough but there was quite a wait. It felt like they were understaffed or inexperienced. The food was okay, no longer that special or particularly unique. Also, it was quite expensive for the portion sizes.

Tasted soggy and microwaved. And it was still cold / barely lukewarm

Horrible weak coffee served in a paper cup. I thought that Leon were much better than the big chains, but the coffee I had this morning was undrinkable - as bad as Costa or Starbucks. An americano should be an espresso that’s been diluted to make a longer drink. That’s what you get in good independent coffee shops. But in Leon so much boiling water had been added that it was too hot to drink and when it cooled enough to sip it was too weak to taste. It would be much better served in a standard sized (proper) cup with far less dilution.

Mia is the most fantastic server I have come across. She was very smiley, quick to suggest options, and just a delight to encounter. She changed the entire vibe of the tribe. What a hero and credit to the company.

YET AGAIN an item is missing. I just called Leon directly who just said apologies and shuffled their shoulders and told me to claim from justeat. How can issues with orders be happening so frequently? If its happened to me multiple times then I'm assuming its happening to others too! Why doesn't someone CHECK the order inside the bag is whats on the receipt stapled to the bag?!? I'm wasting precious work time trying to rectify blunders AGAIN. Not happy with this. Will be complaining to head office this time.

The grilled halloumi and wrap and chips were lukewarm. Won't be coming back here again.

Not a lot of choice, electronic menus should face inwards not at the wall had to keep turning and checking belongings

I watched the delivery driver get close then drive further away, over a period of 22mins. Inevitably when it arrived it was stone cold and soggy. I asked the driver to take the order back and get it replaced with a hot breakfast, which is what I've paid for. He said he couldn't and gave NO APOLOGY although admitted he had no other deliveries and had just been driving around with my order only, following his map. This driver should NOT be employed for deliveries if he can't read a map or work out when a satnav is making him drive around in circles (which I've just watched on the live map). Wasted money and a cold breakfast. Great start to my Sunday!

I was starving...and looking for some decent veg food to chow down on the train. By that I mean vegetarian... The love burger seemed a good choice even though it's a vegan burger (can't tell what the patty is made from), so I ordered the meal with lattice fries. As I eagerly unpacked it I couldn't feel much warmth from the food, worrying times. My fears were confirmed when I took my first bite...stone cold! How long must this have been idling in the store... Disgraceful stuff...