Based on 133 opinions finded in 2 websites
Based on 133 opinions finded in 2 websites
Nº 276 in 682 in Sunderland
Nº 3 of 5 Lebanese in Sunderland
Opinions
Food is delicious, specially, lamb shawarma with tahena sauce.
Om A . 2023-09-07
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The chips were nice but we asked for doner meat and it tasted like duck and it was too spicy but the staff are really nice
Finley James . 2023-08-28
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Came here ordded hot salad and humours for myself and family had a swarma wrap meal. There meal was nice. However my houmous was off! We asked if it was fresh and they said they make it themselves. (I am Turkish myself but I don't look it) so I know how houmous is supped to taste and it was off 100% when surved it was room temperature so obviously wasn't keeped in fridge . They didn't offer to change it or refund it. Not good service or food hygiene.
Tia . 2023-08-27
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Food was amazing, great service with offering takeaway boxes etc. owner was very proud to show off his food. Very good
Paige Storer . 2023-08-15
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Was interested to try this place as I have enjoyed similar food elsewhere. Sadly this was a huge disappointment. I visited Washington Galleries with boyfriend and Brother whilst shopping. Ordered a Falafel wrap with Halloumi meal deal had to repeat my order a few times. An older gentleman who I assume was the manager was greeting and chatting with the men whilst pointedly ignoring women. Was perfect cheerful service to all men women couldn't even get an acknowledgement. A man came after me ordered and sat down, he was served within 10 minutes yet I waited over 20 minutes. That's a long time to be standing around whilst being ignored. Staff behind the counter were busy and did get the feeling my order was left whilst they prepared the guys after me food. Again the guy was treated with perfect service. I was growled at "Order is ready." If you are a woman and really want something from here (tbh there is better out there) get a Male relative or friend to order for you. Much less uncomfortable. Will not return, would not recommend. Food is average at best, I've had Falafels from the supermarket which tasted better. Save your money.
Angela Lambton . 2023-08-15
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Nice food . Very clean.perfect service.
Khalil Abdalrazzak . 2023-07-31
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Paid £10.40 for a chicken wrap meal this included chips, drink salad and 2 dips, don't understand why there was chips inside a wrap, it's small enough that just meat would be sufficient didn't asked for chicken and chips wrap, food was tasty
Michal S . 2023-07-30
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Friendly staff, great food and greatly presented once served for sit-in.
Ian Hanson . 2023-07-21
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Ordered for the first time yesterday by delivery food was beautiful buty order was missing items, salad and chips for the wrap which I paid for. Next time I hope they get the order right. But other than that the food was amazing.
shaun reynolds . 2023-07-16
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This place is the best the food is nice the service is good. I left nice and full. I really hope these open a restaurant ill defo be a go to place
Philip Steel . 2023-07-14
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Had the tawook chicken grilled platter to share. Food was absolutely delicious. So tasty. Staff very helpful and polite also.
CARL S . 2023-07-14
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Mohsin unreal service and great food. Had the sucuk donner wrap meal, would get again
Tazzo Ahmed . 2023-07-09
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Tried a sample today. Came back and bought the mixed shawarma meal. My new favourite place to eat
Catherine Hussey . 2023-06-30
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Horrendous, disgusting food. Manager had an awful attitude to complaints too. Asked for no sauce, laced in sauce but I'm onv blind as for 5 minutes he told me there was no sauce. No refund etc. 5 other of my work colleagues also thought it was disgusting. Would avoid !!
Samantha may . 2023-06-27
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I had the pleasure of indulging in a delightful lunch experience at a Lebanese restaurant today, and my taste buds are still dancing with joy. The highlight of my meal was undoubtedly the mouthwatering shawarma that left an indelible impression on my palate. As I entered the restaurant, the inviting ambiance transported me to the heart of Lebanon, and the aroma of freshly grilled meat immediately awakened my appetite. I was greeted warmly by the staff, who guided me through their menu with enthusiasm and expertise. The shawarma I savored was a true masterpiece. Tender slices of marinated meat, perfectly seasoned and slow-cooked on a vertical rotisserie, resulted in a heavenly combination of flavors. The meat was succulent and infused with aromatic spices, accompanied by a medley of crisp vegetables and a drizzle of their signature tahini sauce. Each bite was a burst of savory delight that left me yearning for more. The attention to detail and authenticity in crafting this shawarma was apparent, showcasing the culinary expertise of the kitchen. The pita bread that enveloped the shawarma was warm, soft, and perfectly toasted, providing a delightful contrast to the tender meat within. Not only was the shawarma exceptional, but the overall dining experience was top-notch. The staff was attentive, ensuring that my needs were met promptly, and their passion for Lebanese cuisine shone through in their exceptional service. The restaurant's ambiance added to the enjoyment of my meal. The tasteful decor, reminiscent of Lebanese culture, and the gentle melodies of traditional music created an atmosphere that was both inviting and authentic. I wholeheartedly recommend this Lebanese restaurant to all shawarma enthusiasts and those seeking an extraordinary culinary adventure. With its delectable shawarma and warm hospitality, this establishment stands as a beacon of Lebanese cuisine. I can't wait to return to savor more of their delectable offerings and create new culinary memories.
mohamed al hussein . 2023-06-19
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Excellent lamb shawarma! It’s the real deal, pieces of lamb on a big skewer. The portion was a great size as well.
Alec Holmes . 2023-06-02
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Absolutely stunning, best food I have ever ate… I have been to many Lebanese restaurants but not one tasted as good as this really worth the money. Welly priced
Frankie harvey . 2023-05-31
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How this place can justify charging as much as they do is beyond me! Charging £13 for a wrap, chips and a drink is just plain extortion. It's not even that good! Eating in isn't ideal because you're essentially just sitting in the middle of a run down shopping centre. Shouldn't be paying over the odds for that. Little to no other middle eastern options in Washington so they can get away with it.
Jon . 2023-05-07
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Food unreal service perfect food nice and hot so I can say it’s the best restaurant 😍
Ahmad N . 2023-05-04
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Second time visiting for me and my husband I must say its the best lamb shwama I've ever had! I had the rice again absolutely delicious and even the side salad was amazing!! Have tried a couple of Lebanese places but this is hands down the best! Will definitely be back thanks so much
Judy Knott . 2023-05-02
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That was amazing . Very good service . Clean . Smiley face staff . Thank you
Fırat Ozman . 2023-05-01
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Food is brilliant. Really authentic and fresh. The staff really care about quality and when I had a niggle about delivery the owner called me to discuss and really went above and beyond to sort it out. You can’t stay fairer than that. Great food and great service.
Jeff Palfreyman . 2023-04-28
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The grill needs a really good clean. I shouldn't be able to smell that on your wraps. Poor quality food, delivering late, and incompetently. Driver couldn't read very clear instructions that help anybody find this house.
Liam Shaw . 2023-04-21
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Mercedes-Benz of Newcastle - Had a Huge Buffet of Mixed Grills, Salad, Rice Delivered & the Food was 'Fantastic' !! Huge Thank you to Mo & Wadad - They really looked after us. Highly Recommended - Can't wait to Go back for more....!!! Thanks again Andy Darbey, Sean Smith & All the Sales Staff x
Andrew Darbey . 2023-04-20
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Great service and amazing food, highly recommend
Margaret Nicholson . 2023-04-02
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Absolutely beautiful fresh food!! The chicken wings were delicious and those spicy potatoes were unreal!! Definitely found our new go to takeaway!!
gareth thomas . 2023-03-30
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Food to die for..taste is unreal . Friendly staff
Shaun Mitchinson . 2023-03-23
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Spent over £80 and came late, mostly cold and missing a chunk of the order, called to tell them and resolve the issue but was treated very poorly, whoever answered the call should 100% not be working in any customer service role. Was lied to over and over and spoken to very sarcastic and patronising. We never even got a simple apology. Please people avoid this place
Sheena Anderson . 2023-03-19
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PLEASE AVOID! TERRIBLE CUSTOMER SERVICE! Order was late food was cold loads missing paid over £80 and told blatant lies with not even something as simple as an apology.
Sheena A . 2023-03-18
MORE AT TripAdvisor
We tried here for some light lunch the staff where extremely patient, helpful, polite and friendly, we ordered wraps and chips meal deal we had about 20 minutes but it well worth the waite as the food was all cooked fresh and piping hot. The Manager even come over to talk to us both and explained what different items where available on the menu. We will definitely return to try some more wonderful tasty food.
Sharon F . 2023-03-13
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Lovely meal on a Saturday afternoon 😋
kevin dodsworth . 2023-03-06
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I have photos which I cannot upload,I am a regular here, food is lovely, but now portions etc, service is not good,I'm so disappointed. My rice is not even half full, plus my chips, my sujik rolls has none in it , just cheese, as my last two orders, going to stop ordering from here now, as had so many problems with them of late and not even a good will gesture
Anth Hill . 2023-02-27
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Not a great takeaway experience. Paid for a full order and didn't receive it all, and then we were met with really poor customer service. Selected for two dishes to come with chips, which was clearly shown on the website and also on the receipt that was emailed to me. Both dishes came without. We rang up, but was told we needed to update our app (even though we placed through the website) and place and pay for the full order again. A simple mistake would have been forgotten, but the poor customer service has put me off from ordering again.
Tom Lamb . 2023-02-12
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I was looking forward to trying this place as I had enjoyed this kind of food before. My was order was taken quickly the behind counter staff were ok, I had to repeat myself a few times. I ordered a Falafel Wrap with Halloumi. To be honest it was average the Falafels were all mushy, no texture. It was all a bit sloppy. There was an older gentleman who I took to be the manager who was greeting all of the men absolutely perfect customer service to them, women were blanked and ignored as if they didn't exist. Also a guy came in after me and I got the impression the older gentleman was telling them to leave mine and work on the guy who just arrived order. He waited 10 minutes yet I waited 20. That's a long and uncomfortable time to be repeatedly ignored. If you are a woman ordering from here ask a male relative or friend to order for you or better order from elsewhere. There are much better places out there. Would not recommend and will not return.
Angela L . 2023-02-07
MORE AT TripAdvisor
Excellent friendly customer service, good location to sit and eat in-between shopping. Food is simply amazing from the seasoned chips and super tasty chicken to the chilli and garlic dip. Very high quality and the herbs and spices used made for memorable meals. We will be back and likely take advantage of the takeaway options.
beereed . 2023-01-29
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The food is always delicious and the service is second to none. Absolutely recommend for any occasion.
Jess “Princess” Ballard . 2023-01-09
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This place is amazing food is out of this world amazing food decent portion and great price 100% recommend
Tony Wright . 2023-01-07
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Just had the best culinary experience of my life. What an amazing meal
Oana Smith . 2023-01-06
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Excellent food last night from Labanos saving the day for everyone celebrating new years eve at Teal Farm Pub!!!!
Jonny Wales . 2023-01-01
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Amazing Lebanese food. Lamb moussaka so tasty and full of flavour, perfect with rice. Meat tender and juicy. Lamb and chicken shawarma melting in mouth. Big portions, I took 1/3 of my portion home. Friendly staff promised to help choose something "even better" as he said next time. Looking forward to go back.
Sylwester Starzak . 2022-12-29
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I ordered Chicken Kafta Wrap, Tawook Wrap, Hummus and bread. Food tasted great and was warm when delivered. The size of the wrap is good for one person so it was not small. The amount of Hummus is good to share between two people. The order came with a garlic sauce that is really delicious. Everything was wrapped and packed properly. Delivery was an hour late even though they charge for delivery and the restaurant offered a discount on the next order as an apology. I’d say cost is high as well for such order as I can get similar quality with half the prices. I would not order a delivery from here again because of the experience I had and the prices, and would definitely recommend a collection if you want to order from here.
Han S . 2022-12-27
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Absolutely amazing meal and service. We were greeted with kindness and amazing hospitality from coming in. We had 3 people and a pram and the owner even pushed 2 tables together and made room for the pram. He then gave us a free fruit shoot for My son. Whenever we come past he offered samples and he is an amazing worker with a great attitude! Merry Christmas
Daniella Burns . 2022-12-24
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I beleive the only one who is realy making Lebanese food in north east anywhere else they are not Lebanese We ordered shawarma amazing soujouk shawarma are definately Lebanese same as Mano in Lebanon Kibbe warak enab and tabboule are great
Abed El Ghani El Jamil . 2022-12-21
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Got the meal for 3 - 4 people the food was amazing. Everything was so tasty.
John Keogh . 2022-12-17
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Always amazing food high quality really friendly owner and manager. Nothing is too much bother for these guys this is a must try!
Charlie Ellison . 2022-12-02
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Ordered through uber 2 hours later no food. Rang 3 times. Kept saying on the way blamed driver. Contacted uber 4th time order cancelled. Beyond a joke Added - I spoke to you how many times there was a number I've just checked with uber. If there wasn't a door number surely you would have told me? Your staff member also told me it was a driver problem then blamed the rain? So that's 3 excuses now?
Courtney Jonas . 2022-11-17
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Lovely, tasty well presented food.
Aisha Sadiq . 2022-11-02
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Amazing !!! Guy was giving taster samples so yummy we went into restaurant the most tastiest food I have had in a long time had a sujuk & chicken shawarma wrap meal deal so fresh the guys who run it are so friendly couldn't eat it all so boxed and took it home will definitely return again.
Lucy Muir . 2022-10-28
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All takeaways going down hill now apart from lebanos food is spot on 👍
Nathan Dowd . 2022-10-15
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Ordered 40 min before they close, never got my order!!! You never called me, and you never let any food at my doorstep ‘cause you never been here!
Daniel . 2022-10-13
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My favourite place to get lamb and the authentic Lebanese experience; this family run business is undeniably the best restaurant in the Galleries and I cannot recommend their shawarma enough
RK A . 2022-10-02
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Ordered Last night, absolutely outstanding, the meat was so Tender & juicy, Rice was beautiful & portion sizes are decent 👌
Karen ridley . 2022-09-11
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Hands down some of the best food i have ever eaten, period.
William Stuart . 2022-09-04
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Delicious Food. Little bit on the pricier side compared to your Greggs and McDonalds but tastes amazing.
Eddy Abdulajev . 2022-08-19
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Had high hopes for this place but unfortunately shocking portion sizes for the price we wont order again 👎
Helen Questa . 2022-08-11
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Great shawarma and Kafta wrap! with some really tasty garlic sauce.
white lotus . 2022-08-09
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Good fresh food, very tasty, freah produce and attentive helpful staff.
Jay . 2022-08-01
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Just had a scrumptious wraps lamb shawarma meal and it worth every penny👌🏼
Miguel Pereira . 2022-07-30
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Very authentic lebanese food and very delicious. We ordered boneless whole chicken, chicken shawarma and lamb shawarma. We will definitely order again.
Hadil Sultan . 2022-07-26
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Nice for a lunch time treat. Reasonably priced with good service
Chris Cook . 2022-07-21
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Took my grandson and ordered 2 different meals to try. They were both amazing, so glad I went!!!
Susan Oversby . 2022-07-11
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Absolutely fantastic, if this was a restaurant in its own premises it would be impossible to book a table. The fact that it exists in the middle of a shopping centre is to the benefit of the people in the Galleries, though if it were a restaurant "proper" it would be the best in town. Definitely recommend. The staff were very lovely too.
Luke Sharples . 2022-07-02
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Great food and fantastic value for money.
STEVE P . 2022-06-18
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I order the chicken and lamb shawarma form here, including delivery cost £18, the chicken was dry with very little taste, the lamb was very greasy, fatty and not particularly nice, found a couple of pieces of bone in both the chicken and lamb, ended up giving practically all of it to the dog, not impressed at all especially with the cost, won’t be returning here
Joe M . 2022-05-25
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Just been for lunch. The food and service was excellent. Staff so friendly. Good value also. Will be back.
Mr White . 2022-05-06
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Simply the best lebanese food I've had. The hummus beiruti was smooth and flavourful with a surprising warmth. Kibbeh were cooked to perfection with a crispy outside and well seasoned lamb filling. Mozzarella sticks were perfectly crisply and had cheese in them which shows how good they are compared to the hollow shells you typically get in restaurants. The chicken shawarma was well seasoned with a delicious lemon flavour, and was crispy without being dry. The half baby chicken was a monster with a well charred skin and succulent meat throughout. The sujuk doner was tasty and much better than typical donner meat. Even the extras were amazing, with tasty bread, fresh salad and crispy chips. All in £42 for two meals plus 4 cans of pop and enough left overs for a full meal the next day. Staff were great and very welcoming Will certainly be returning or ordering for delivery.
Gary Smith . 2022-04-12
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Food great, well presented, friendly service, I highly recommend it to anyone. There are few places where you can eat so tasty
S C . 2022-03-12
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Missing chips from my delivery order, the owner replaced the full meal to rectify this. The food was delicious!
Kevin Scott . 2022-02-07
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finally!! an authentic! quality! Lebanese Grill. welcome to Washington guys 😁🥰😘
Fahad Alajmi . 2022-02-05
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When I came to the restaurant the staff were very friendly offering me a free sample. I had the shawarma chicken wrap meal, which was very nice. I wish I could have had sauce in the wrap as the chicken was slightly dry, but still very enjoyable and solved by dipping my wrap in the garlic sauce. Overall, I would come back.
matthew dickinson . 2022-01-09
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Absolutely beautiful! I had chicken shwama with rice, hubby and daughter had a wrap each both delicious 🤤good size portions and soo fresh 👌 owner is soo friendly 🙂 ⭐⭐⭐⭐⭐
lavinia millard . 2022-01-08
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The food is really nice enjoyed it would highly recommend it I had the Shawarma Wrap Chicken Meal and lovely friendly staff :-)
Stephanie hallam . 2022-01-01
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Food was tepid and soggy when it arrived. The bread/wrap was smothered in a weird pasta sauce, the halloumi (which we paid £7 for) was paper thin, tasteless and such a small portion. Some of the chicken from the shwarma was decent, but most of it was dry. Chilli sauce was OK, but the garlic/mayo tasted and looked very questionable. Disappointed for the price, won't order again.
James Bridgewater . 2021-12-28
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2nd time I've tried these guys and got to say I can't recommend them enough, by a country mile the best value and most authentic takeaway in Washington, well done folk, a breath of fresh air
litehammer69 . 2021-07-10
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First time ordering from Lebanos, wished I had ordered before now, absolutely beautiful food, had chicken swarma, Lebanese bread, salad and chips and dips. Delivered on time. 100% recommend.
Carol Trotter . 2021-06-26
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Great taste, great quality and price
Craig marshall . 2021-06-05
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Ordered two chicken shawarma wraps for lunch today from Lebanos absolutely beautiful will be returning soon to try something else delicious.
david spalding . 2021-05-11
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Fist time trying Lebanese and loved it very tasty quality food
craig hyson . 2021-04-28
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Food presentation is spot on. Food didn't look much but looks can be decisived. Tastes amazing and filling. Delivery service was spot on. Highly recommended. Will be ordering again in near future
Kristyn Gwynnette . 2021-04-10
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Lovely food hot tasty and fresh
Lesley kell . 2021-03-28
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Literally just collected a wrap and ate it waking home. Best wrap I've ever had.
peter fairlamb . 2021-02-24
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Something different to the usual pizza or kebab desicion. The wraps are amazing and full of flavour. Definitely worth a try 👍
Lee Reed . 2021-02-24
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Really good. After Dubai closed in CLS we’ve struggled to find a decent Lebanese nearby and finally there’s an option. Great quality and freshness and delivery didn’t take long either. Recommended.
matt newsum . 2021-02-20
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Delicious shawarma as usual.. absolutely with the halloumi 🤩
Mustapha El Batal . 2021-01-23
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Nice flavours makes a change for something tasty and different
Anth Davies . 2020-12-08
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Was in Washington market village today tried lebanos for lunch and was blown away by the food .full of flavour and decent price do yourself a favour and try them it was spot on
Mark Wylam . 2020-10-22
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Been waiting for a lebanese place to open in Washington for too long... certainly the best food the in-shops has had for years. The chicken shawarma is fantastic, very tasty and filling. Will definitely be ordering again.
Mk L . 2020-10-04
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Fantastic food, delivered right on time. The shawarma chicken was amazing along with the Kafta platter which again was delicious. Fabulous food!! Will definitely be ordering again in the future.. well done.
Mik A . 2020-09-23
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Best shawarma wrap I've ever had! Ordered for delivery, and the food was still nice and warm on arrival, can't ask for more than that. Wouldn't hesitate to recommend this place!
Andy Gray . 2020-09-15
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Fast friendly service. Always happy to help with any questions. Absolutely beautiful tasting food.
Paul Short . 2020-09-15
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Best Lebanese food I’ve had in the area. Many vegetarian options and offers delivery to Sunderland south. Look forward to ordering again 👍
pam h . 2020-09-14
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Absolutely beautiful food staff was amazing good value for money would definitely recommend 👌
Nicola McArdle . 2020-07-17
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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3 Opinions
The first time we ordered was because my 16 year old grandson wanted to try it. Ordered the box meal via the app and got a 25% discount. However, the food arrived and was not hot although once put into the oven to heat, it was fine, there was a good selection of char grilled meats with bread, rice and dips. The following week, we got together as a family of 4 at my daughter's and since she lives nearer to the takeaway, we figured the food would arrive hotter than last week so we gave it another try. We ordered again via the app at 6.15 pm and got the £40 meal for £30. After an hour when the food didn't arrive I called and was told they would sort it out and call me back. I waited another 30 mins and called again. This time I was told there was no order for delivery at the address . It transpired that my daughter had made a mistake when ordering and paying with my card, that she had changed the delivery address from mine (the billing address) to hers, but hadn't changed the postcode and the delivery driver had gone to my empty home at Southwick instead of Pennywelll!. I asked the lady from the establishment what would happen now and she said ther was nothing she could do as it was our mistake. By then the money had been taken from my bank account! My argument was then, when the delivery driver got no reply at my empty home, why didn't they then ring us, they had the telephone number, then the whole sorry mess could have been sorted sooner?! They then agreed to deliver the food to the actual address we wanted it delivered to but again it didn't arrive! After another hour and a further 3 or 4 phone calls iwas told the driver was 3 minutes away, he didn't actually arrive until half an hour later and you've guessed it, by this time the food really was stone cold! I won't be ordering again!