The Oasis in Sunderland

Used the app to order, waited less than 10 minutes before arrived and food was lovely, got myself a pint of Moretti and my wife got vodka and appletiser, can't get the latter as a mixer anywhere and should be a thing , great place though

Great good and super service as always here, highly recommend

Awful food. Not worth the money. Most of it was left. Fatty meat. Microwaved and hard mashed potato. Chips were all dog ends and just say warm. Meals were just brought to the table and no more contact from any staff. It was far too hot and I just couldn't wait to get out. Won't be returning.

In to day lovely they work so hard at the oasis.

Nice pub, cosy atmosphere makes you feel welcome, staff are very friendly and helpful. Alot to choose from on the menu, food looks amazing or just a few drinks whatever you prefer.

Had a lovely lunch and drinks with a friend xx

Called in for food whilst shopping and really enjoyed it. Good portions and decent prices and the staff were really happy and helpful. We were served by Tillie and she was great! We will definitely be back!

Great spot in the galleries! The staff are fab, David and Caity are always happy to help and are lovely with the kids! Huge menu something for everyone, will be back as always :)

Popped in for lunch. Great food and prices, everyone so friendly David was so helpful. Would recommend and come back.

Great food and pub. David on bar was really friendly and helpful. Food was quickly served and hot and tasty. Will Defo be back.

Quick efficient friendly service from ordering food and drink to being serves with said food and upon leaving was thanked. Wait time wasnt long despite them being busy. Food was correct hot and lovely. David, Caity and Katie were great hosts. Will defo be back 👍

Visited here with my cousin and the food was lovely and timely coming out! Was served by a lovely lady called Tillie she was very friendly! Will definitely be coming here for food again :)

Ate here the other day, Tillie was a lovely server. Really enjoyed the food and the atmosphere. 5 stars.

Great little pit stop in the galleries! Huge menu of food and drinks. Tillie made us some amazing cocktails, definitely recommend coming here, all of the staff are super helpful!

Lovely lunch and great friendly prompt service. Will return.

Came here with family and was served by Jade she was really lovely and helpful since we hadnt been before. We would definitely come back Oasis has a great atmosphere and great food. Thanks again!

Just want to say that the service from the staff was great, one staff in particular, Tillie was so helpful and always had a smile on her face.

Haven't been in years, drinks are expensive at £3.75 a pint.

Worst jacket potatoes I have ever seen £6.95 just the jacket on a small plate with the smallest amount of topping I've ever seen don't know how they get away with disgraceful very bland taste was a waste of money. Would advice to eat else where as this was really bad.

Fantastic service from Zoe and her team will defiantly return

I've been the Oasis every now and then as a treat for my son. Kitchen staff do brilliant job with the food especially the desserts 😋 The bar staff are incredible lovely too especially Amelia she saw I was struggling with my son and I couldn't settle him so she walked over our drinks instead of me going over for them! It's small details that I really appreciate! David is also a bar staff member and he was also very chatty full of good knowledge of what's in the food as I have allergies and so does my husband. I recommend having the desserts!!!!

Popped in numerous time when I'm out shopping it's ideal for a quick bite to eat quick mention to the chefs for having food out in timley manner and amelia for her friendly service Recommend the mac burger

Load of drink opinion to choose from. Friendly staff even few know the drink you, wanna order before you get to the bar. Amelia is one staff who is friendly. Nowt bad thing to say really apart from no food after 4pm. I did have the full English Breakfast not bad...

Call in now and again for food.really nice and reasonably priced friendly atmosphere and staff are really nice and friendly and a brake from.shopping lol

Lovely visit to The Oasis! As always the staff are great! Huge menu both food and drinks so lots of choice for everyone. It's a great pitstop whilst shopping at the galleries. We'll always recommend this place.

Just popped in for a quick drink nice pub didn't eat here did look at menu usual pub grub .

Came here with my family and got served by Callum the lad with a mullet and bum fluff on his chin. He was brilliant had quick yet efficient service would definitely come back.

Great service, Callum was top notch

Lovely food and great service. Thoroughly enjoyed the big plate!

Lovely in here, fantastic food and drinks. Especially the coffees, all day breakfasts or the blue cheese burger. Phenomenal service as well, thank you.

I have been at the pub three times in the last two weeks and each time three days was serve by lovely friendly helpful stuff The pub has a nice atmosphere ,nothing too much trouble and the menu is varied and the food very nice I was served today by Caity who again was welcoming and helpful. Top marks to this little pub

My wife and I Visit regularly for a coffee and occasional meal. Service is very good. Today served by Caiity who like the rest of the staff is always very welcoming

Absolutely fantastic service by all members of the team this afternoon. Credit To The Team & Management and will certainly be back

Card machine charging you twice Scam alert

Ok place. Front of house could do with detail cleaning. Toilets are scuffy, doesn't look very good on the establishment

Decent menu now with toasties & dirty fries which i'll have to tey next time because the crazy chicken sounded too good not to try, Emzy took great care of us, nice pub

Had a good dining experience, food was great and Tillie our server was very polite and friendly. She looked after us and nothing was too much trouble

Having a great little pub in a shopping mall is a very good idea 👌 "if u no what I mean" Ha ha.

Been here a few times, it's ok for something to eat and drink, will be going again.

Good basic menu fairly priced, only one lump of gristle in my steak and ale pie, my companion enjoyed a generous blue cheese burger. Seating areas was the usual tables and chairs of mixed design and a number of cubicle type areas where the table was at the height of my lower ribs and I felt like I was in a child's high chair. Gents toilet was adequate, hot water liquid soap and electric hand dryers. Surfaces touched by others felt dirty and sticky and need to be washed down.

I only passed by for a quick pint, but seems very convenient and friendly.

What can i say but wow x after our not so good meal we were asked back and the staff were fabulous x we both enjoyed our lunch and a big shout out to David who was so so lovely x one blip and they all made it right x well done all x and we will surely be visiting again x Thank You xxxxx

Every time I come here I'm disappointed and today was no different. We ordered food on the app and waited around 20 minutes for it to arrive (this time would be fine if the food was actually good). The food arrived but we still didn't have cutlery. I asked for some and I watched one of the waitresses put it together but then got so busy chatting she forgot again to bring it over. I had to get up and get it. The food was abysmal. The fish my my baguette was very greasy, the lettuce was soggy and brown and the tartre sauce had congealed as it has obviously been sat under a hot plate. Even the baguette itself was horrible (how can you mess up a frozen baguette?) My husbands meal wasn't any better and we both left feeling sick. We will never be returning.

Family of 3 ordered all day breakfasts, told no mushrooms or tomatoes but eventually after a 30 minute wait they appeared. Staff customer service very poor, disinterested, dirty cluttered tables everywhere, floor dirty. Would definitely not be returning.

Breakfast was amazing! Cooked 2 perfection and didn't wait long either. Staff were realy friendly and very on the ball. Price was great also, as in tbe past at other places ive paid more for less. Defo recommend and will defo be back.

The breakfasts here are amazing! They do various sizes so something for all. Absolutely recommend a caramel latte too. The staff are lovely and have very prompt service. Will definitely be back here soon.

What a shame the cut backs are affecting food Tea and coffee were weak as water Toast needed a pneumatic drill Eggs were like bouncy balls Overall staff work hard tho

Brilliant place to eat it as good prices and also customer have access to public bathroom

Staff are friendly and approaching, food is beautiful, good price and quick to be made and served. Definitely recommend to anyone.

Really enjoyed the food we ordered 5 from the small plate menu and it was great . Better than the full plate menu if you ask me . Place feels like a normal pub but alot in for the sport and racing

Quite honestly I love coming here and I usually have a great time and service but every time there is a certain team member (man, with long hair and wears green trainers) he greets me with rudeness and a dismissive tone every time he’s on shift. I always read my order from my phone so nothing goes wrong and I read any changes to be made. I said I would like X from the menu and can I take X away please, he then goes in a very dismissive manner ‘one minute’ and then goes mhmm as if to continue then I do and he went ‘wait’ in the same tone again. I then pay and receive the food and he’s charged me for a shared plate of nachos (they were very nice) when I specifically asked for the starter one (but not the point) and the hot chocolate I had was vile made by him. Besides my experiences with him being on shift the other staff are lovely and are always accommodating 🥰 and everything is always good and will obviously return

Quick service and reasonably priced. I didn't eat so couldn't score.

Breakfast really nice full English & scrambled egg on toast was ordered

Visited for the first and last time today with my husband and daughter . Food microwaved to within an inch .curry sauce needed help to even pour out the jug . I know places get busy but to top it all a very rude guy who served the food . The 1 star is generous .

We have called in here a few times for a drink but we have never ate at the Oasis we both have a plant based lifestyle it is quite difficult to find anything worthwhile to eat but we both chose the plant based Bombay burger accompanied by chips which also comes with a drink and we both agreed it is by far the tastiest satisfying burger we have ate it has two big Pattie’s that are beatroot based in a nice bun it was really nice and satisfying the service was excellent and not too long of a wait in a busy friendly atmosphere I would highly recommend trying this particular meal and also the rest of the menu looks really good the food service was extremely busy and very popular all in all a very enjoyable experience with great food

Amelia always pours me the perfect pint!

All staff are lovely caity, tillie, and david always happy to help people out quick service too and cocktails are amazing!

Great staff. Great food and Great service. Will definitely be back when I'm next up this way

Love this lil pub in the galleries had food hear on Monday absolutely Devine it was the chefs should be so proud of themselves food and the way it's presented is fantastic the only thing I wish it was open longer for food sit in will definitely recommend to all my friends and family

Love this pub - friendly staff and lovely tasty food :) Would highly recommend!!

Had a great breakfast speedy service may thanks to Dave the chef and Emzy for the great service. Would definitely recommend this to friends and family

Tillie the bartender is always welcoming and pours good pints

Went in today and had a fish sub with chips not nice at all I wish I'd went to reds next door and got a decent fish needless to say I won't be going back

What a great afternoon we spent in the oasis pub. We were sent an e mail offering us a meal and drinks for half price. What a bargain, meal was delicious, steak cooked perfect and the mango chutney served with my curry was the best ever. Staff were so welcoming and explained how the discount worked. Food was delicious but its the lovely staff that make this pub.

Handy when in gallery . Had better food. Service and drink.

Waited too long for food said at 13.17 would be half wait now 14.00 and still no food

Popped into The Oasis and was immediately greeted by some lovely friendly staff. The food here is fantastic and great value for money. So much to choose from, something for everyone! They have a huge range of drinks too, a lot of which come with some of their meal deals, the staff were more than happy to help advise this. It's a great pitstop if you're out shopping in The Galleries, would definitely recommend a visit, they always seem nice and busy so the management must be doing something right! Will definitely be back!

Called in while shopping for some dinner and really enjoyed it. Decent prices and good fast and friendly service. We will definitely be back.

Nice little pub great atmosphere good prices and lovely food!

I have never been so shocked to be presented with one of the worst customer service experiences of my whole life. David the “Team Leader” is one of the most rude people I’ve ever come in contact with. His attitude absolutely stinks! And for him to be appointed the team leader… you really need to reconsider who you put in front of your customers. We ordered an ADULT size sausage, chips and beans and were presented with 1 sausage, a small portion of chips and a handful of beans. (Baring in mind the kids has 2 sausage?!!) we questioned this and were told “you’ve got what you’ve paid for” to which I explained but I asked for an adult size portion… he responded “well a can’t answer for her why she hasn’t put more sausages through but that’s what you’ve paid for” the utter disbelief at how rude he was, was unbelievable. The next response is even worse,”so what do you want then?” He then came back after a 10 minute argument and threw some sausages on the table. Not an apology or once was given to us and we will 100% NEVER EVER RETURN!!! What a horrible horrible man!

Nice place food good gets very busy peak times staff very nice

Clean pub as ever spotless as ever my wife works there as pub is spotless

My new local. Great when you need a place to be down in your cups for £3 something

Visited this morning 28th January 2024 ordered a bacon sandwich and a traditional breakfast waited 40 mins before it arrived toast was under done sorry but I wont be back other people waited longer for meals if I knew it would of taken so long I would never have ordered

Visited with my Brother whilst on a shopping trip. It was busy but easily found a seat. Good range of food and drinks. Excellent deals and value for money. My Brother had a chicken wrap and chips and I had the veggie version. Was served quickly at the bar. The gentleman who served me was friendly, chatty and had a bit laugh and banter. Food arrived quickly, wait staff were quick, efficient and friendly. Good portion sizes, my Brother was very pleased with the amount of chicken which was good quality. Very tasty veggie chicken, chips were well cooked. Toilets were clean and well maintained. Would be happy to go in alone. Quite chilled and laid back vibe. Would recommend.

Good food at a very reasonable price

Wasn't busy but the food was served on hot plates and was hot

The pub is a friendly place inside the galleries. They have a range of local foods on offer, including vegan options, at reasonable prices.

What a lovely pub right in the centre of the Galleries! Popped in for a bite to eat and a pint while we had a break from shopping, the staff were so busy but so so so friendly. Couldnt fault the service/food or drinks. Keep up the good work!!

Great drink selection, fabulous staff! Drinks were lush!! I got two long island iced teas from Bailie, who recommended them.

Waited over 1hr 20mins for food which didn't come . After being told will be 40mins which I was happy with. Ended getting money back and going else where with no real apology

A nice place for quick refreshments and something to eat.

I had good service and the staff was all nice as well natlie Adams helpful cheers for the opportunity to talk to the staff

Love the place very clean my wife cleans the pub on morning spotless as ever good job and it smells fresh as a daisy Natalie recommend it to me so we decided to go in

It was mazing staff were amazing and gave me a choice of drink on what I would like since I didn’t know know what I wanted. Manger Lauren is great

Love the place and food and staff very clean throughout and I wouldn’t go anywhere else best pub going

Went for lunch as a party of 6 food was greasy service was horribly slow we were informed we would be waiting up to 40 minutes we waited Well over an hour when I enquired about our order I was bluntly told by barman like to calm down and stop complaining which I couldn't believe shocking customer service and with a attitude like that takings will decline I have never been spoken to like that and as a customer I'm appalled by the service and disgusting greasy food definitely won't be going there again .

Waited over 1 hour for food(was told 40 mins ) when approached the counter to ask how long was told to "Chill, it's Christmas". Needless to say no tip and not going back. P.s spent about £80. Pps colleague was Luke. A team leader?

It took 35 mins for breakfast to arrive after 25 mins I went to ask where my food was oh there's a 30 min wait why don't they tell you that before you pay ?breakfast arrived nothing special the bacon was inedible for me looked in cooked cooked only came here because the cafe next door was busy lesson learned I won't be back here ever

Great food along with great staff who helped me thoughout the order Definitely will be coming back in the future with family or friends

In at 09 20.... nice atmosphere feels clean fair price and prompt service.two canny lads behind bar made you feel welcome

First time we'd been today looked nice and staff were friendly enough but stood in the queue for about 15 minutes and it wasn't even that busy we the waited an hour for food chips were cold and the bread on the sub rolls was as tough as rubber. Shame because it seems like it could have so much potential. Maybe we just went on a bad day

Had a great night. Terri at the bar was very helpful. Full marks to the team. Also it was a quiz night.

the food wasnt good tables wernt cleand properly toilets were dirty not going back there .

Great place. Good food in a relaxed place

The tables were dirty the food was ok but it wasn't worth the price. I wish I went to Greggs

Good food good prices good staff

Great place to call in for a lovely meal and a drink, and a catch up with friends.

I had the chicken burger and chip the burger was greasy and the portion of chips were pitterfull picture is the full portion Won't be going back

Went in for a breakfast in morning,really enjoyable