GastroRanking-logo
Score
OpinionsNoteTripAdvisor233.0

comment_iconOpinions

Unbelievably rude staff. I’ve never experienced such awful hospitality in all of my life. I went for drinks with some old friends, beginning if the night was so so. Overpriced drinks, ended up spending silly amounts on lacklustre cocktails. Ended up going to the party downstairs. Everyone was smoking cigarettes and doing drugs openly inside of the venue. Extremely snotty and pretentious staff. Manager has a horribly inflated ego. I would seriously avoid this place at all costs.

site_logo

HannahBE . 2023-12-16

MORE AT TripAdvisor

So Overpriced! Just had dinner, was looking forward to going and I feel like I’ve been fleeced. £160 for two people, shared a starter and had two main courses, a bottle of wine and a gin and tonic that’s it. Portions were small. Food was ok, place looks good. I live in Chelsea and eat out a lot but these were ridiculous prices. Real shame as it does have a good vibe!

site_logo

jason s . 2023-03-30

MORE AT TripAdvisor

In agreement with other reviews, the drinks are overpriced. The cocktails are good, but just not worth the price. We went dancing. There was an older dj. Hard to read the scene or figure the music. It just wasn't great fun. It looks good inside, maybe will try a different night.

site_logo

Joren S . 2023-03-03

MORE AT TripAdvisor

Over-priced, snotty, rude staff, terrible food.Looks fairly nice but that's where it ends, must be one of the worst places in London.

site_logo

Johnny A . 2022-09-19

MORE AT TripAdvisor

stopped by Saturday afternoon for a couple of vodkas with my cousin, later in shock to discover we had been charged £27.60 for each round, £13.80 a drink....had lunch at The Pav down the road later for less than that. At least Dick Turpin wore a mask!

site_logo

chrisws3a . 2022-08-07

MORE AT TripAdvisor

Members club in Notting Hill and you don’t have a single bottle of red in the entire venue. Service was also slow and slack. Disappointing

site_logo

dl02091988 . 2022-06-18

MORE AT TripAdvisor

We went there for a best friend 50th and the atmosphere and service was amazing. It was a surprise that we had to share all our main's but it we actually really enjoyed it being able to try every dish. Definitely recommend it whether it's for a large gathering or something intimate .

site_logo

GalinaTat . 2022-04-27

MORE AT TripAdvisor

Two double rum & cokes that were not measured and very short, more like singles, and charged £27.60 shocking...

site_logo

cherylcO7497ZJ . 2022-02-13

MORE AT TripAdvisor

Had dinner for a friend’s birthday last night. Really nice food and wait staff. Possibly the best whisky sour I’ve had. We then had a booking downstairs, but despite spending more than £1,000 on drinks and a group dinner, they wouldn’t take our coats. My wife and I ended up carrying a pile of coats up and down, through levels, and past chairs as staff fobbed us off to their colleagues. This is despite there being a coat room upstairs and another section for coats in the restaurant—where eventually a manager begrudgingly hung the coats. Really weird way to impact the guest experience. …the whisky sours in the restaurant prevented a 1-star review.

site_logo

Luke G . 2022-02-06

MORE AT TripAdvisor

Bought tickets for £10 to attend an event. Arrived at 11pm to find out the event had been cancelled/ended early despite 2am end time. Initially offered to go upstairs but later declined due to “members only”. Pretentious, will certainly never return.

site_logo

Max H . 2022-01-14

MORE AT TripAdvisor

Check your receipts.. !! Bar staff. Caught.!! Pouring one small bottle of Ginger beer into 2 glasses. Full of ice. Pretended it was 2 drinks @£9.20 !! I reported him to the management .. then rectified the complaint.,- I see by other reviews, not a one off. being over charged.( or ripped off) is standard by the reports.

site_logo

Jac17mac . 2021-12-12

MORE AT TripAdvisor

Attended a birthday lunch and no roast dinners available, how can they advertise it on their website and only serve a very limited brunch menu, Charging over the odds for simple things, I would have been happy to go out but the ingredients bring it back and let them cook it for us. Music was best thing about the place and we were all so hungry leaving there I would not return

site_logo

Tibbystravels . 2021-06-30

MORE AT TripAdvisor

Very over priced and disappointingly NO ROASTS AVAILABLE on a Sunday…???!!!! Only thing good was the caviar and DJ playing vinyl! Felt ripped off! It’s the ex local authority pub opposite the estate so seems strange charging Mayfair prices!!!! Our group spent £1000 for a menu that didn’t exist !!! MASSIVELY OVER PRICED!!!! The waiter did end up having to give us some complimentary stuff as there was a mix up with being over charged with extra bottles of Prosecco and unexplained food on final bill! Nice concept but very very expensive!

site_logo

Binky300 . 2021-06-29

MORE AT TripAdvisor

Just a brilliant night - wonderful food served by gorgeously friendly people! We were lucky enough to go on a night when the amazing Alfreda was doing a headline gig so we headed downstairs to the club/bar. What luck! She was incredible.

site_logo

societyjane . 2019-12-05

MORE AT TripAdvisor

Stormzy, Rihanna and Mick Jagger. All regulars at this West London members club. So riddle me this- why does Laylow's  exterior look like an abandoned pub? Patronising service. Everywhere you look there's a lifeless girl with a clipboard. "This is a private party." Managed to blag way into a fashion event. Full of has beens, smoking indoors, and no sign of a curfew. Better than Soho House, and has good burrata, but lacklustre apart from that.

site_logo

NeverPure . 2019-12-04

MORE AT TripAdvisor

Decided to eat in the restaurant before going downstairs for a live music gig. Staff were great so 9/10 for the service. The food on the other hand was very very very over priced for the quality that was served. The menu is limited and...

site_logo

Andrew_J_Craig . 2019-11-23

MORE AT TripAdvisor

We had dinner at Laylow whilst waiting for a gig to start downstairs. The staff are incredibly helpful and the service was great. There aren't many places that have such lovely staff these days and we really appreciated it. The food was amazing. We really...

site_logo

kristoffiuk . 2019-11-22

MORE AT TripAdvisor

Had such a good time last night. Went to a small intimate music event downstairs. The bar staff were amazing, the drinks range was wide and the prices were reasonable, even though it’s an exclusive venue. The area looked opulent and the sound quality for...

site_logo

RubyRubyRuby . 2019-10-07

MORE AT TripAdvisor

One of the few places that actually lives up the hype. Great food and friendly service. Left the party afterwards before things got out of hand. Certainly a place for trendy / pretty young things.

site_logo

ivang765 . 2019-09-08

MORE AT TripAdvisor

First visit July 2019. Laylow is a cool spot with a very relaxed and casual vibe. It is well appointed and comfortable. The cuisine was uniformly excellent and the service was very good. Perhaps the only noticeable negative was on the drinks list where the...

site_logo

TheJanvers . 2019-08-27

MORE AT TripAdvisor

Wonderful restaurant, particularly their Sunday Roast, although the rest of the week is good too! Beautiful rose velvet booths. Friendly helpful staff.

site_logo

UKtraveller2323 . 2019-06-05

MORE AT TripAdvisor

Spent a lot of time in touch with restaurant as it was my wife's birthday lunch, and as she was pregnant, the food was the most important bit. We arrived to find there was only a brunch menu so burgers, eggs Benedict . Great after...

site_logo

DougalMacdonald . 2019-04-16

MORE AT TripAdvisor

And our food-is-fuel son even commented favorably on the food and drink. We were nestled in a a banquette not far from the door with a commanding view of the ground floor and back to the kitchen. We were among the first to arrive but...

site_logo

Oversized . 2019-01-28

MORE AT TripAdvisor

Similary restaurants in London

restaurant_img
3.0

19 Opinions

location-icon1 Exhibition Road
Other cuisines
outdoor_seating_114257takeaway_114257delivery_114257

Evitar a toda costa. La persona más grosera que he conocido en Londres hasta ahora. Quería tomar el desayuno antes de visitar los museos, así que me senté y pedí unas bebidas. Elegimos nuestro desayuno solo para que no nos dijeran nada excepto paninis. No por favor o gracias. Olvidé el batido de mis hijos y luego me molestó que lo pidiera. Me arrebató el dinero de la mano. Ahorre su dinero y visite la cafetería de al lado

restaurant_img
3.0

1411 Opinions

location-icon10-12 Exhibition Road, London SW7 2HF England
Other cuisines
outdoor_seating_264799takeaway_264799delivery_264799

We are here in London from the United States and so happy we found Brown & Rosie in Nottingham! We spent three weeks traveling around England… Brown & Rosie is at the top of our list of favorite places. We had dinner twice and breakfast once. Hamburgers were awesome. My French toast topped with fruit and ice cream was delicious! Not sure when we will back to London but we will never visit London again without stopping in at Brown & Rosie! Thanks so much from an American Tourist!

restaurant_img
3.2

121 Opinions

location-iconExhibition Road
Other cuisines
outdoor_seating_83860takeaway_83860delivery_83860

As long as you have an eternity to send here you should be golden. The service is there, but cannot really see it, food is a lot faster than expected considering it took 30mins to order and only 20mins to get the food. And if you forget to order something you might as well make peace with the fact you won’t get it. Staff is nice, but for some reason four floor staff and two in the kitchen Chen struggled to serve five tables with 20 people in total and quite a few people waiting to be seated had to leave.

restaurant_img
3.5

1965 Opinions

location-icon9 Phene Street
Other cuisines
outdoor_seating_83494takeaway_83494delivery_83494

Brilliant event, from the planning to the actual event itself. Food was delicious, service was fantastic and everything was just seamless! Kim was always on hand to help in the run up and Clara was great on the day - thanks to the whole team! Going to the pub afterwards in our fancy dress outfits was the perfect end to our time at The Phene. A fabulous work Christmas event.

restaurant_img
3.5

21 Opinions

location-icon13 Exhibition Road
Other cuisines
outdoor_seating_81380takeaway_81380delivery_81380

For many years I used Greenfields where I received consistently outstanding courteous, friendly, and swift service. Now where are they? Food quality was always the highest and prices reasonable but creeping up forced upon them by rapacious landlord happy to cede their territory to the growing French / Belgian community. Was it not Bonaparte who referred to the English as a "nation of shopkeepers"? Is it not ironic, therefore, that where he could not win at Waterloo his descendants could in South Ken....