Based on 23 opinions finded in 1 websites
Based on 23 opinions finded in 1 websites
Nº 1186 in 1366 in Kensington and Chelsea
Nº 198 of 219 Other cuisines in Kensington and Chelsea
Opinions
Unbelievably rude staff. I’ve never experienced such awful hospitality in all of my life. I went for drinks with some old friends, beginning if the night was so so. Overpriced drinks, ended up spending silly amounts on lacklustre cocktails. Ended up going to the party downstairs. Everyone was smoking cigarettes and doing drugs openly inside of the venue. Extremely snotty and pretentious staff. Manager has a horribly inflated ego. I would seriously avoid this place at all costs.
HannahBE . 2023-12-16
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So Overpriced! Just had dinner, was looking forward to going and I feel like I’ve been fleeced. £160 for two people, shared a starter and had two main courses, a bottle of wine and a gin and tonic that’s it. Portions were small. Food was ok, place looks good. I live in Chelsea and eat out a lot but these were ridiculous prices. Real shame as it does have a good vibe!
jason s . 2023-03-30
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In agreement with other reviews, the drinks are overpriced. The cocktails are good, but just not worth the price. We went dancing. There was an older dj. Hard to read the scene or figure the music. It just wasn't great fun. It looks good inside, maybe will try a different night.
Joren S . 2023-03-03
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Over-priced, snotty, rude staff, terrible food.Looks fairly nice but that's where it ends, must be one of the worst places in London.
Johnny A . 2022-09-19
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stopped by Saturday afternoon for a couple of vodkas with my cousin, later in shock to discover we had been charged £27.60 for each round, £13.80 a drink....had lunch at The Pav down the road later for less than that. At least Dick Turpin wore a mask!
chrisws3a . 2022-08-07
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Members club in Notting Hill and you don’t have a single bottle of red in the entire venue. Service was also slow and slack. Disappointing
dl02091988 . 2022-06-18
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We went there for a best friend 50th and the atmosphere and service was amazing. It was a surprise that we had to share all our main's but it we actually really enjoyed it being able to try every dish. Definitely recommend it whether it's for a large gathering or something intimate .
GalinaTat . 2022-04-27
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Two double rum & cokes that were not measured and very short, more like singles, and charged £27.60 shocking...
cherylcO7497ZJ . 2022-02-13
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Had dinner for a friend’s birthday last night. Really nice food and wait staff. Possibly the best whisky sour I’ve had. We then had a booking downstairs, but despite spending more than £1,000 on drinks and a group dinner, they wouldn’t take our coats. My wife and I ended up carrying a pile of coats up and down, through levels, and past chairs as staff fobbed us off to their colleagues. This is despite there being a coat room upstairs and another section for coats in the restaurant—where eventually a manager begrudgingly hung the coats. Really weird way to impact the guest experience. …the whisky sours in the restaurant prevented a 1-star review.
Luke G . 2022-02-06
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Bought tickets for £10 to attend an event. Arrived at 11pm to find out the event had been cancelled/ended early despite 2am end time. Initially offered to go upstairs but later declined due to “members only”. Pretentious, will certainly never return.
Max H . 2022-01-14
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Check your receipts.. !! Bar staff. Caught.!! Pouring one small bottle of Ginger beer into 2 glasses. Full of ice. Pretended it was 2 drinks @£9.20 !! I reported him to the management .. then rectified the complaint.,- I see by other reviews, not a one off. being over charged.( or ripped off) is standard by the reports.
Jac17mac . 2021-12-12
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Attended a birthday lunch and no roast dinners available, how can they advertise it on their website and only serve a very limited brunch menu, Charging over the odds for simple things, I would have been happy to go out but the ingredients bring it back and let them cook it for us. Music was best thing about the place and we were all so hungry leaving there I would not return
Tibbystravels . 2021-06-30
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Very over priced and disappointingly NO ROASTS AVAILABLE on a Sunday…???!!!! Only thing good was the caviar and DJ playing vinyl! Felt ripped off! It’s the ex local authority pub opposite the estate so seems strange charging Mayfair prices!!!! Our group spent £1000 for a menu that didn’t exist !!! MASSIVELY OVER PRICED!!!! The waiter did end up having to give us some complimentary stuff as there was a mix up with being over charged with extra bottles of Prosecco and unexplained food on final bill! Nice concept but very very expensive!
Binky300 . 2021-06-29
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Just a brilliant night - wonderful food served by gorgeously friendly people! We were lucky enough to go on a night when the amazing Alfreda was doing a headline gig so we headed downstairs to the club/bar. What luck! She was incredible.
societyjane . 2019-12-05
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Stormzy, Rihanna and Mick Jagger. All regulars at this West London members club. So riddle me this- why does Laylow's exterior look like an abandoned pub? Patronising service. Everywhere you look there's a lifeless girl with a clipboard. "This is a private party." Managed to blag way into a fashion event. Full of has beens, smoking indoors, and no sign of a curfew. Better than Soho House, and has good burrata, but lacklustre apart from that.
NeverPure . 2019-12-04
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Decided to eat in the restaurant before going downstairs for a live music gig. Staff were great so 9/10 for the service. The food on the other hand was very very very over priced for the quality that was served. The menu is limited and...
Andrew_J_Craig . 2019-11-23
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We had dinner at Laylow whilst waiting for a gig to start downstairs. The staff are incredibly helpful and the service was great. There aren't many places that have such lovely staff these days and we really appreciated it. The food was amazing. We really...
kristoffiuk . 2019-11-22
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Had such a good time last night. Went to a small intimate music event downstairs. The bar staff were amazing, the drinks range was wide and the prices were reasonable, even though it’s an exclusive venue. The area looked opulent and the sound quality for...
RubyRubyRuby . 2019-10-07
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One of the few places that actually lives up the hype. Great food and friendly service. Left the party afterwards before things got out of hand. Certainly a place for trendy / pretty young things.
ivang765 . 2019-09-08
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First visit July 2019. Laylow is a cool spot with a very relaxed and casual vibe. It is well appointed and comfortable. The cuisine was uniformly excellent and the service was very good. Perhaps the only noticeable negative was on the drinks list where the...
TheJanvers . 2019-08-27
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Wonderful restaurant, particularly their Sunday Roast, although the rest of the week is good too! Beautiful rose velvet booths. Friendly helpful staff.
UKtraveller2323 . 2019-06-05
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Spent a lot of time in touch with restaurant as it was my wife's birthday lunch, and as she was pregnant, the food was the most important bit. We arrived to find there was only a brunch menu so burgers, eggs Benedict . Great after...
DougalMacdonald . 2019-04-16
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And our food-is-fuel son even commented favorably on the food and drink. We were nestled in a a banquette not far from the door with a commanding view of the ground floor and back to the kitchen. We were among the first to arrive but...
Oversized . 2019-01-28
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121 Opinions
As long as you have an eternity to send here you should be golden. The service is there, but cannot really see it, food is a lot faster than expected considering it took 30mins to order and only 20mins to get the food. And if you forget to order something you might as well make peace with the fact you won’t get it. Staff is nice, but for some reason four floor staff and two in the kitchen Chen struggled to serve five tables with 20 people in total and quite a few people waiting to be seated had to leave.
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Brilliant event, from the planning to the actual event itself. Food was delicious, service was fantastic and everything was just seamless! Kim was always on hand to help in the run up and Clara was great on the day - thanks to the whole team! Going to the pub afterwards in our fancy dress outfits was the perfect end to our time at The Phene. A fabulous work Christmas event.
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For many years I used Greenfields where I received consistently outstanding courteous, friendly, and swift service. Now where are they? Food quality was always the highest and prices reasonable but creeping up forced upon them by rapacious landlord happy to cede their territory to the growing French / Belgian community. Was it not Bonaparte who referred to the English as a "nation of shopkeepers"? Is it not ironic, therefore, that where he could not win at Waterloo his descendants could in South Ken....