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3.9

Based on 3.201 opinions finded in 2 websites

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Nº 578 in 1011 in Barnet

Nº 44 of 56 Italian in Barnet

CUSTOMERS TALK ABOUT DISHES WITH..tomatosteakroundcakepaygarliccookedmeatmustcoffeepizzapastaoldspaghetticarbonaratiramisuspinachraviolicheeseveal

comment_iconOpinions

A once great and go to restaurant - never seen a restaurant slide down hill so fast. Prices up Portions down Menu reduced The once fabulous staff all been replaced with the kind of servers whose thumbs go into the food when serving. A customer for over 30 years - no longer...

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DVX1971 . 2025-01-09

MORE AT TripAdvisor

Just awful. Oily and salty to the point their food was inedible. Ordered the Minestrone soup, garlic pizza bread and bruschetta. ALL the food was so salty I could not eat it. The bruschetta bread was soaked in oil.

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Explorer22794758690 . 2025-01-08

MORE AT TripAdvisor

The servers are welcoming and the restaurant has a nice busy feeling, but the food isn't worth turning up for. We had a cold and mushy calamari starter, then a carbonara and the "L'Artista Ravioli". The carbonara was probably the worst I've had, and the ravioli was tasteless - I'd also put money on the sauce being Heinz Tomato Soup. In fairness, the pizzas going out did look good, but we didn't have one so can't really comment. Basically, I won't be going back and I'd suggest going somewhere else.

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Douglas Hamilton . 2024-12-29

MORE AT Google

Soo good, will definitely come back and good service and large portions. Very nice staff too. Love it so much . 🤩

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Leilie Mohseni . 2024-12-28

MORE AT Google

Their pizza were absolutely delicious, every slice is full of flavor. The atmosphere is warm and the staff are friendly and attentive. 🍕

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Shammi Shahnaz Shifa . 2024-12-21

MORE AT Google

I wish I could give this place more than 5 stars. I'd give it 7 if possible as this is our "lucky" place. It has a wholesome vibe, the food is incredible, and the staff are as pleasant and delightful as can be. I have sampled dishes from every corner of the menu and my favourites are their mushroom & sausage pizza and their fusili pastas. Their house red wine is quite tasty, too. It is also much larger than it appears, so it is perfect for birthdays or large gatherings. The staff are incredible with children, too, so if you have kids or a big family you need not look any further for your next big dinner our or birthday party. Seriously, cannot emphasize enough how much I love this place and how much of a family gathering they make our dinners seem.

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John Eberhart . 2024-12-17

MORE AT Google

2a visita con la familia. Es un poco hit & miss. Estaba muy ocupado, pero el personal y la cocina no podía hacer frente a esto. Marido recibió su arranque pero esperamos 25 minutos más para recibir el nuestro. Igual que con los platos principales, ninguno de nosotros tenía nuestra comida llegando a la mesa aproximadamente al mismo tiempo con largos huecos. Había un pequeño grupo de 6 chicos jóvenes yo diría que de 12 a 13 años que eran extremadamente ruidosos y seguían levantándose y corriendo y eran ruidosos. Padres en otra mesa no interesados en supervisarlos. La comida era deliciosa y porciones enormes.

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dja . 2024-12-15

MORE AT TripAdvisor

My fave local Italian. Been here many times and food and service is always topnotch. Friendly staff and affordable prices. Highly recommend.

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chadi ahmad . 2024-12-14

MORE AT Google

Got recommended this place by a friend and just want to say how impressed I was. The atmosphere is super cosy and the staff (Mr Aziz served us and he was super professional and welcoming!) are wonderful. I’m definitely going again for the food, the portions are large and delicious!! All super fulfilling. Thanks to the team!

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Bp D . 2024-12-08

MORE AT Google

It was my birthday and the 'bringing out of the cake' was amazing! Lovely food and service.

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Kim Hennessey . 2024-12-02

MORE AT Google

Rating: ★★★☆☆ I received average service at the restaurant. One of the main issues was the lack of clear communication among the staff, which led to confusion with our bill. We had difficulties settling the amounts, as there often appeared to be extra charges on the bill, even though we hadn't consumed those items. This made the experience somewhat frustrating. I hope they improve these aspects to provide a more efficient and transparent service.

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Wallerson Silva . 2024-12-02

MORE AT Google

Excellently priced menu and very fresh and tasty food but they made two mistakes and although service was added, at the bill time we were asked if we wanted to leave a tip. So a flawed restaurant that we want to revisit. An odd one. The boss needs to keep an eye on the staff.

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Chancery Bunch . 2024-12-01

MORE AT Google

Excellent all round. I docked one star for service because our main course took quite a while but generally excellent and pretty good value.

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Michael Wilson . 2024-12-01

MORE AT Google

The place is very cozy, stuff friendly, but when it comes to food it was not what I expected. I ordered spaghetti with pesto, chicken and cherry tomatoes and it was just bland, waiter putted on my meal fresh cheese, plus for that, and the portion was very big, but pasta with pesto I’m making at home (I’m really bad at cooking) is way more better (2/5, don’t recommend this dish). On the other hand, my boyfriend ordered lasagna and rated it 4/5 and told that it was good so it depends on the meal I guess.

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Maria Szporka . 2024-11-27

MORE AT Google

I travelled the world, and I found the best pizza in 🇬🇧. The service, the atmosphere, and the quality of the food are on another level

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zsolt attila kiss . 2024-11-24

MORE AT Google

La comida era horrible y mala tuvimos la peor noche en el restaurante tuvimos que pagar dinero extra por nada Odié ese lugar y nunca voy a venir bolsa

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Amelia B . 2024-11-24

MORE AT TripAdvisor

Lovely place . I come here from years the food is perfect I really recommend this place for an Italian experience. Thank you guys.

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Alexandru Calimaceanu . 2024-11-24

MORE AT Google

Passed this restaurant dozens of times but the first time I have dined there. Surprisingly good! I had veal with a lemon sauce only thing wrong was perhaps too much sauce on the plate. Service really good and definitely will be back.

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Kate Brown . 2024-11-24

MORE AT Google

Very lively and popular restaurant during the weekends. Their pizzas have generous toppings and made fresh. Delicious.

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Sheila Quan . 2024-11-19

MORE AT Google

Great carbonara pasta. Funny having Colombian music like Cali Pachanguero at an Italian restaurant. Good and fare prices.

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Catalina Largacha . 2024-11-17

MORE AT Google

This restaurant was recommended by friend. Service was good. Plenty of options for vegetarian dishes. Good portion of food. All over it was good.

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Misha Patel . 2024-11-17

MORE AT Google

The service and hygiene are great . Thank you very much for the friendly staff. It was our son's birthday and they made a surprise for themselves, this delicacy was great. We went three times, the presentations and the food were really delicious . See you again 🙏

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semra keleş . 2024-11-14

MORE AT Google

L’artista in Golders Green is a gem in the heart of London, bringing authentic Italian warmth and flavors to the city. The food is absolutely fantastic, with a menu that shines with classics like pasta, gnocchi, and risotto, each dish crafted with incredible care and bursting with flavor. The atmosphere is lively and welcoming, with a steady crowd that adds to the restaurant’s vibrant, family-friendly vibe. Whether you’re dining with friends or bringing the whole family, L’artista makes every meal feel like a special occasion. Highly recommend for anyone looking for a taste of Italy!

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Jakub Kozioł . 2024-11-10

MORE AT Google

Long-time customer (15 years) and can't recommend this place enough. Food is authentic and delicious, the service is friendly and attentive, and the atmosphere inviting.

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Noam Mendzelevski . 2024-11-08

MORE AT Google

Food was average and service was as not great.

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Atul Gupta . 2024-11-06

MORE AT Google

Delicious Italian food, huge portions and affordable prices.

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Jakub Sabowski . 2024-11-04

MORE AT Google

Very good sea bass, delicous cozze and calamari, and pizza is best in town!Strongly recommend

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Ella Kamin . 2024-11-03

MORE AT Google

The food is really good and good price however the environment is too noisy. They put music too loud, we couldn’t have a proper conversation or even listen to the waitress.

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Thais Cefaloni . 2024-11-03

MORE AT Google

Food is amazing. Proper Italian food. But I’m taking away one star due to the noise. Not from other people eating. But from the music. It’s too loud. At one point it was playing reggaeton (???) I couldn’t even hear my partner sitting across the table from me.

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Victor Correra . 2024-11-03

MORE AT Google

I love this Italian restaurant. Very generous portions. Delicious pasta dishes and great pizza. The tiramisu is awesome.

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José Luis Alcaraz Gómez . 2024-11-02

MORE AT Google

Wonderful ambience. The food is amazing. The staff was also very friendly.

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Kriti Bhatia . 2024-10-27

MORE AT Google

Nice thin crust pizza with a lively atmosphere. The waiter was extremely friendly and helpful. Reasonably priced. Off street parking is available.

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Poom S. . 2024-10-26

MORE AT Google

Amazing, amazing food! Sometimes service can be slow but it's worth the delicious food.

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Heenal Vaghela . 2024-10-23

MORE AT Google

Excellent food and service. Music was a bit too loud and there were a bunch of little flies around our table in the back room. Otherwise it was totally great. Really enjoyed my Calzone. All portions were generous and delicious.

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James Grant-Rosenhead . 2024-10-22

MORE AT Google

Food was amazing, our server was beyond helpful

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Vickie Shirley . 2024-10-20

MORE AT Google

Our waiter Cris was really helpful and was a very nice and welcoming person. Very good employee.

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Izzet Hassan . 2024-10-18

MORE AT Google

We came to have a birthday lunch and Sergio from Mexico made our experience at the pizzeria that much better. Outstanding customer service and great food. Will definitely be going back!

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Steve Madden . 2024-10-17

MORE AT Google

This what I been served with 2 big holes on the pizza and while I asked the staff he was like just sorry and walked off. My wife pregnant we came to spend time with our family and there was hair in the pasta. Member of staff showed attitude while I was explaining him. I am disappointed as I usually come here with my wife. I am sure this is the last time I am coming here and I will recommend Watford branch where I used to go. If managers need to see which table this happen I was at the last table near the bar. Hopefully you guys can improve these kind of things as we pay for food not for holes.

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Franco Thevarasa . 2024-10-14

MORE AT Google

To flee⚠️ I came to share a good time with my family, but I was very disappointed with the service and also with the cleanliness of the restaurant. There were pieces of glass on the floor and dangerous for children I really don't recommend this place.

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Jerone Jastein . 2024-10-14

MORE AT Google

This is what my brother was served. We thought L’artista was a restaurant not a sculpture museum.

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Jeshan Jesuthasan . 2024-10-14

MORE AT Google

Good food, but crowded most of the time. If you are unlucky enough to find a birthday party you can see the staff acting like apes, banging in pots and pans, thinking that is what a restaurant should do. I mentioned to the supervisor or whatever is that one there that the waiter can't hold a plate properly without sticking his fingers in the food and been told to go and bring him a better one. So if you want good service bring your own waiter as well.

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No Name . 2024-10-07

MORE AT Google

Good food nice local nice people. A little light in the sad city. Queue

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Trine War . 2024-09-27

MORE AT Google

Fantastic food, hot chocolate, banana split ice cream... happy me 😁

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Tomáš Kabelka . 2024-09-27

MORE AT Google

Excellent Italian restaurant, tried just before returning to the airport which makes you smell like home

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chiara bossio . 2024-09-25

MORE AT Google

Very good servic &fòod , i was with a group friends about 10 of us ,i had the sea food salad to start&salmon as a main thank u 20 out 10 hav'n been for ages can't wait to come back x

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Ray Bolasco . 2024-09-25

MORE AT Google

A go place which is open till 2am some days. Tons of seating and own parking next door. Staff is not only authentic but very friendly. Tons of options and ideal for a big crowd celebration as there's plenty of room

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Jim Guitar . 2024-09-24

MORE AT Google

Seems like there has been a massive staffing issue recently. A lot of new staff members and a lot of room for improvement.

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ela prela . 2024-09-21

MORE AT Google

Great place with an even greater food. Very welcoming stuff specially Mr Soren who is perhaps the best waiter that any restaurant wishes to have. Very professional, polite with great attitude towards customers working as if this place is his own business. Thanks for the service

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fariba sahmani . 2024-09-19

MORE AT Google

Great place & very popular, had Salmon pasta, came very quickly, the pasta was fresh but the salmon was pre-heated

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Claire Bate (Bear) . 2024-09-15

MORE AT Google

A great little piece of Italy in London!!! Advised

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M G . 2024-09-15

MORE AT Google

Have been here a number of times,but not up to usual standard. Spinach side order arrived on a cold plate! Affogato was either made with cold coffee or was not brought to our table as soon as it was made,as coffee was as cold as icecream. Although staff were helpful,they were not as cheerful as previous ones that the restaurant has had.

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Valerie Manning . 2024-09-14

MORE AT Google

I LOVE THIS PLACE THE SERVICE IS EXCELLENT YOU GUYS ARE THE BEST RESTRAUNT EVERR I RECCOMEND

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Sheldon Sequeira . 2024-09-13

MORE AT Google

Good spot for good yet affordable food. The staff are very friendly. However the pizza menu states “traditional pizza” and lists “Hawaiian pizza”, not sure Italians will agree with that LOL

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Halima Hachelaf . 2024-09-10

MORE AT Google

Probably the best Italian I've been to, staff were friendly the atmosphere was amazing, thank you for a great evening 😘

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Nigel long . 2024-09-09

MORE AT Google

Been here quite a few times now. Absolutely lovely food, great staff and a nice atmosphere. And birthdays there is a hoot and a half! One of the best places for authentic Italian food.

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Thackshila Udage . 2024-09-01

MORE AT Google

Fantastic pizza, however don't get served by this ignorant rather large waiter( see picture) He will treat you with contempt. The rest of staff are great . Pity

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Steve Simms . 2024-08-31

MORE AT Google

Great food, large portions, Very friendly staff

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Sharon Dulitzky . 2024-08-30

MORE AT Google

A restaurant with very pleasant prices for the quality of the food. The atmosphere is pleasant and cozy, the food is simply wonderful with a taste of home, and the service is fantastic, everyone there is very pleasant and friendly. I highly recommend The menu is huge and all the choices are great.

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Mar Dragon . 2024-08-29

MORE AT Google

Favourite Italian restaurant! Service is always amazing and the food is delicious. Would highly recommend.

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Rose N . 2024-08-26

MORE AT Google

La comida era increíblemente bueno y fresco. La mejor pizza que he probado. Muy buena calidad y con muy buen precio. Definitivamente volveremos pronto

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Mark J . 2024-08-25

MORE AT TripAdvisor

I honestly don’t understand how this restaurant is operating at the moment. First of all be prepared that your hair, clothes and everything smell of garlic, sea food or pizza depending on what they’re cooking. Second of all the quality of the food is so poor, that the prices doesn’t match the quality Im so shocked. Paying £40 per person and not eating anything good is so disappointing …

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Elda J . 2024-08-25

MORE AT Google

Nice waiters,fast service very good food very good pizza... i love this place.

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fabio fiore . 2024-08-25

MORE AT Google

Great food, service, and atmosphere. Best Italian restaurant in London easily.

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Kuan Yew Gene . 2024-08-24

MORE AT Google

Abbiamo mangiato benissimo. Locale italiano con personale davvero professionale e molto divertente. La pizza è davvero su altissimi standard, considerando che ci si trova fuori dall'italiano. Il.bravo pizzaiolo (lode a te) è delle Marche. Ci mette tutto il cuore nella preparazione delle pizze. Pasta , dolci e tutto il resto viaggiano su alti livelli. Molto divertenti i canti e tamburelli per omaggiare chi compie gli anni. Il personale è composto anche da bravi Avellinesi. Prezzi davvero nella norma. Come in Italia. Posto spazioso. Consigliata la prenotazione. Non vedo l'ora di tornare di nuovo. P.S.: mi fa sempre commuovere il personale che lavora all'estero. Sono attaccatissimi alla nostra Patria. Ci scappa sempre una lacrimuccia. Grazie ragazzi. Mauro (Roma).

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mauro m . 2024-08-20

MORE AT TripAdvisor

Such delicious food and very cheap price. Even the staff is very polite and professional. Highly recommend! We will go back for sure.

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Mark S . 2024-08-20

MORE AT TripAdvisor

Poor service. Far from authentic Italian

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Davide Bigoni . 2024-08-17

MORE AT Google

Great size portions and very nice and attentive staff!

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Ann A . 2024-08-13

MORE AT Google

Italian food is one of my favourite cuisines and the conundrum I always face is whether I should order pizza or pasta. This place makes it even worse for me because the menu is extensive. The tomato-based pasta dishes are flavourful and moreish. Portions are generous and your promised last bites are never that. The pizzas are Goldilocks—not too thick, but not cracker-thin and, of course, crisp with no soggy bottoms. I’ve only eaten here twice, but I intend to come back and try more dishes. This restaurant appears wildly popular in the evenings around the weekend. Lunchtime is better and surprisingly calm.

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Nicole Chu . 2024-08-12

MORE AT Google

Lovely Italian restaurant, deceptively big with a good menu selection.

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J Mc . 2024-08-11

MORE AT Google

Amazing place to go to eat The service is great!!! The food is Italian tasty original food The atmosphere of the place also is very lovely!!!

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Gabo Mirkin . 2024-08-11

MORE AT Google

Unfortunately their supposed to be Italian food isn't like before anymore. The last two meals I had there were just not really quality ones.

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Aki Akila . 2024-08-04

MORE AT Google

We've been going here for more than 20 years. Last 2 or 3 visits have been really poor. Mostly all new staff who can be rude ,service is appalling now. food has gone downhill like it's all pre cooked and then heated up when ordered had to send back a burnt pizza and wrong dish ,when i questioned it the guy mumbled and snatched the palte .such a shame as we won't be returning anytime soon.

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michael mortali . 2024-08-04

MORE AT Google

Great place to eat. Excellent value for money

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aziz naji . 2024-08-03

MORE AT Google

Good food. I recommend the lamb chops and grilled salmon. They must improve the service, the restaurant was very crowded and there were not enough waiters.

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Volmar Jaime . 2024-08-03

MORE AT Google

Sgame about the food. Service is great, location is cool and there is a nice atmosphere. Shame that for a pizza restaurant they make a truly average pizza. It is just so bland in every respect. Dough, cheese, sauce. Much better pizza's up the road in hampstead. Can't imagine why anyone who cares about good food would return

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ben deal . 2024-07-30

MORE AT Google

Horrible service. The owner asked my English friend why he was there as English people know nothing about food. Yesterday, we were about to sit down, and the waiter shouted at us “Eeee” and the he told us to sit down. They never came for an order and we left. The reviews have dropped dramatically since 2021.

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Tolis Cisk . 2024-07-28

MORE AT Google

Amazing Italian pizza with good service, enjoy good food as Northern line trains rattle overhead.

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Stephanie . 2024-07-27

MORE AT Google

Fantastic, I have família dinner there and was amazing. I’m giving 5 stars 👏🏻👏🏻👏🏻

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Luis Teixeira . 2024-07-23

MORE AT Google

During a late-night food hunt, this warmly lit restaurant stood out as one of the few options still open. Both the pasta and pizza were delicious, and the prices were pleasantly affordable. Perfect for a satisfying, budget-friendly Italian meal after dark.

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__三三__ . 2024-07-22

MORE AT Google

I live within the area. Been there few times as we like the food,but had bad experience with the service most of the times,specially when it comes to one of the waiters. Last time was too much and decided to finally write a review. Went there with my mom and my 6 months old baby on a Monday for lunch. Only 4 or 5 tables,” seated inside, a very quiet day and 2 waiters working. Made us wait by the door for over 5 mins. Finally decided to just grab a table. Waited another 7 minutes to get a menu. Waited another 10 mins for someone to come and take the order. Got the starter after another 7 minutes but no drinks. Bare in mind we only ordered a bottle of water. On a quiet Monday afternoon. It’s the same waiter always ignoring us. This last time he made it so obvious. Hates his job. We like the food, but the service deserves a minus 10. I work within the hospitality business and I always try to be flexible and understand. But this is way too much.

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Ruben M . 2024-07-20

MORE AT TripAdvisor

Great staff Great food Great evening

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Jonah Gold . 2024-07-20

MORE AT Google

Nice place,warm staff and good food... Great selection of wines,and the Carbonara was great. Good taste the pizza that my wife took, and dessert was amazing.!!!

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Sir Engëlbert Alexandru Salvetti Möldovan . 2024-07-16

MORE AT Google

We had an amazing birthday dinner. The staff were very kind and friendly. The pizza was amazing! They surprised us with a birthday cake while staff played drums and tambourines 😂 I also forgot to ask to leave out one ingredient in my pasta which was entirely my fault and the kind staff insisted they make a new (second one) for me without it. We all had an amazing experience and will definitely visit again. Thank you! 🙏

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Ellis . 2024-07-15

MORE AT TripAdvisor

Lovely food and great service. Couldn't fault it and will revisit when next in Golders Green...

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Gareth Turner . 2024-07-15

MORE AT Google

We had an amazing birthday dinner. The staff were very kind and friendly. The pizza was amazing! They surprised us with a birthday cake while staff played drums and tambourines 😂 I also forgot to ask to leave out one ingredient in my pasta which was entirely my fault and the kind staff insisted they make a new (second one) for me without it. We all had an amazing experience and will definitely visit again. Thank you! 🙏

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Ellis . 2024-07-15

MORE AT Google

The food was fantastic but maybe because our party group was right at the back of the restaurant, the service wasn't so good. It took more than an hour just to get served, and only one waiter to take the food order, and there were around 30 of us. Our main courses eventually came but without our side orders , veges and potatoes etc 🥔 and almost 20 minutes later they came with our side orders. Some waited, and some of us couldn't. The staff did apologise many times.

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Jules Ben-Nathan . 2024-07-12

MORE AT Google

Went to a birthday.party there.Food and service surprisingly good

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Martin Neville . 2024-07-08

MORE AT Google

Staff are lovely and portions are huge but food imo was tasteless and my pasta was very overcooked with tiniest bit of aubergine and sausage. It had zero flavour so very disappointed

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Hilary Goldberg . 2024-07-06

MORE AT Google

The pizzeria is excellent. The restaurant has been around since 1985. I visited the restaurant when it first opened. The fungi pizza is one of the best items on the menu. The menu is very extensive and the prices are very fair (given London prices)

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Sean McMullen . 2024-07-01

MORE AT Google

The food was a disaster. I'm pretty sure they sent us leftovers from other customers. We found bitten olives in the salad. We ordered a mixed grill, but the quantity was too small, and the meat was not fresh. It seemed like they grilled it, left it out for a day, and then grilled it again for us. I'm so disappointed. I wish the municipality would close this restaurant for disrespecting the customers.

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Ri Ha . 2024-06-26

MORE AT Google

Had the most uncomfortable experience here yesterday which is really sad because I used to love this place. The staff were speaking about me continually in Italian assuming I didn’t know the language whilst also giving me dirty looks. All of this made me extremely uncomfortable and ruined my date night. The food was ok but people visiting should be cautious of the bad service and rude staff members.

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Charlotte . 2024-06-25

MORE AT Google

Lively family atmosphere, good food and great service.

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Olufemi Ibidunni . 2024-06-24

MORE AT Google

Staff are incredibly rude and talk down to their customers. They was speaking about my table with we where sat arms length from us, all we asked was for the pizza to be put in for a little longer… Very Disappointing experience, and I feel it has really gone down hill recently

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Jordan Jones . 2024-06-23

MORE AT Google

Lovely place. Great atmosphere, friendly staff but this place is not authentic. Broccoli 🥦 does not belong in pasta 🍝 🤮. If a restaurant has a hundred items on the menu you should be suspicious. It's better to have a select few, core items. Didn't try the pizza though so maybe that's better they do have a stone oven.

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-- . 2024-06-22

MORE AT Google

Very noisy. Also get trains on Northern line rumbling past

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Joe Azizollah . 2024-06-21

MORE AT Google

The staff were rude. Food was late. Go somewhere else.

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A A . 2024-06-20

MORE AT Google

Great family run restaurant with huge portions and tasty food. Very kid friendly and also a huge space. Highly recommended!

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Hinesh Mandora . 2024-06-19

MORE AT Google

Lovely mussles I had wow 10 10 Nice pizza and beautiful pasta wow and love the big jug of beers

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Sait vakkas Altun . 2024-06-17

MORE AT Google

Amazing food Quality and quantity

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Tarek Anas . 2024-06-13

MORE AT Google

My 4 star rating is only for staff present on our Wednesday dinner visit. All staff members were extremely nice, friendly, polite and attentive. Special words of appreciation for our waiter Aziz which made an extra mile to make my evening as pleasurable as possible, takin under consideration my misbehaving due to late hours son. Food was ok, but nothing to come back for. Portions were massive, prices quite low, perhaps smaller portions but better ingredients and bit more love during preparation would make the difference.

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RUDA . 2024-06-09

MORE AT Google

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Italian
outdoor_seating_74905takeaway_74905delivery_74905

Met up for a family get together tonight. Despite having a large team of staff I had to ask twice to get my drink after everyone had got theirs. Then watched the whole table eat while I waited for my meal. After chasing up 4(?) times and being told it was '50 seconds' away I finally asked for it to be cancelled - the fact that they were incredulous at the suggestion p*ssed me off. It ended up coming after everyone was finished, so I ate a bit but wasn't really in the mood by that stage (I'm having a sandwich when I get back home). I wasn't missing much to be fair, could've done with a lot of seasoning. Bang average. It wasn't even taken off the bill at the end. What a bunch of chancers. They probably only survive due to location. Do us all a favour and try somewhere else that actually gives a damn about cookery and service.