Langdale Chase Hotel in South Lakeland

The receptionist at this hotel profile guests and say they are full if you not the right colour even if you can afford to pay their rates per night. The younger lady asked if she can assist but the older lady immediately said that they are full. We asked if we can use the restaurant and were told that is also full. Avoid this racist establishment. Wish I could give them minus 10 stars. People should dress in 3 piece suits as they judge you on your dressing and race. Another guest had a similar experience with the older staff member as per his review a month ago.

We loved our afternoon tea, beautiful hotel perched on the lake and 5 star food and service

First Class Hotel, excellent service throughout our stay, staff here are brilliant. Went with some trepidation by taking our 7 month old cockapoo that hasn't conquered separation anxiety. We needn't have worried as everyone loved her and a table for breakfast and evening meal was prepared for us in a separate room so that she could stay with us at all times. Other than that personal note rooms here are always clean and if you have lake view you probably won't want to leave, the large grounds are beautiful with spectacular scenery.

Stunning hotel, wonderful staff and beautiful views of Lake Windermere.

The website is not as clear as their advertising. Only some rooms are dog-friendly, but this is not clearly specified on their website (they only have a "dog-friendly" label on some rooms, while there is no indication for those that are not). Their Instagram page posts pictures of dogs and states that they are welcome, as do several influencers who talk about the property. Because of this, I booked assuming that dogs were allowed in all rooms. Instead, there are restrictions that are not clearly communicated on the website. After booking and receiving the confirmation email, I purchased train tickets. Today, I received a call (from two different people) telling me that they could not accept my booking because the dog-friendly rooms were fully booked. As a result, I wasted £300 on train tickets and lost valuable time. During both calls, no one apologized; instead, they claimed that the mistake was mine for not checking the website properly. Once again, the website does not clearly communicate this information. It’s easy to post nice pictures of dogs on Instagram, but then fail to accommodate requests. Given the service I received, this is a place to avoid.

Such a stunning location particularly if you get good weather so you can take in the Lakeland fells. Food as expected is excellent with varied menus for both breakfast and dinner. Staff are friendly and informative and will ensure you have an enjoyable time.

The location and style of this place makes it one of the top hotels in the Lakes and beyond. Food is amazing from a lunchtime humble but tasty sarni to beautiful dinner in the stunning restaurant overlooking the lake. To cap it all off the hotel is served by a team of attentive, efficient and friendly staff who know what they are doing. Fabulous!

Outstanding property, rooms and amenities in a stunning lakeside location. Service is very good and staff are eager to please. Some staff are learning but better service overall on 2nd stay.

Absolutely stunning hotel, the staff were amazing, friendly and respectful.. the room was amazing with stunning views,

Fantastic service, accommodation and location. It's faultless,

From the moment you arrive, you're greeted with impeccable service. The rooms are beautifully designed, featuring high-end furnishings, exquisite bedding, and stunning views, exclusive lounges enhance the experience. Perfect blend of relaxation and sophistication. The attention to details can be seen all around. Langdale Chase Hotel experience is an escape into a world of elegance and exceptional hospitality.

Stella views, stunning accommodation, sensational building.

Really enjoyed lunch, have had the afternoon tea, also delightful

Great place, Great staff, Great service and Great food

We just nipped in for a hot chocolate. It was late morning, so it was very quiet. With this, we got a window seat and adored the view of the lake and snowy fells. The staff were pleasant and down to earth. Decor is fabulous. Well worth a visit. Two lovely hot chocolates were £13 plus a service charge automatically added to the tab.

Beautiful hotel, in a wonderful setting. Staff very attentive.

We stayed here for Christmas this year. All I can say is WOW! What an u forgettable experience it was. The location is spectacular, but then I knew that having stayed previously. They have done an incredible job with the renovation, but the lasting memory for all of us was the staff! They were phenomenal!! They made our experience special. The food was incredible enough and the attention to detail was what sets the Langdale Chase apart. Thank you all for giving us a once in a lifetime experience.

3 night break to relax and be spoilt.

It would be difficult to find a better hotel. Superb location, tastefully furnished, extremely professional staff. Excellent hospitality from start to finish. Would highly recommend, a very special place.

Beyond expectations! The service and hospitality exceeds what is expected in any UK hotel.

I had an incredible stay for two nights this past summer at Langdale Chase. The views of the lake are spectacular and the staff is extremely hospitable and will tend to your every need. Can’t wait to return!

We just can’t reiterate what a fantastic stay at The Langdale Chase we had! The staff, the accommodation , the food, the spectacular views and feel good factor was amazing! Can’t wait for our next visit🙏

Went for afternoon tea, absolutely faultless beautifully presented and views to die for. Exceptional and friendly staff who looked after us. Thanks for making it an excellent day for us.

We stayed here for three nights in November on a dinner, bed, and breakfast rate. The place is fantastic. The setting is magical, with some beautiful views across Lake Windermere and within easy reach from Ambleside. The hotel itself is stunning, with the right combination of space so that there is always enough room for everyone but not too much that it feels empty. There are three fire places, which was perfect for finding a spot by the fire for a cup of tea (or a martini!) after a long walk. The hotel was also nicely decorated for Christmas with a gorgeous 14ft tree. We booked their most basic room, but it was better than some premium rooms I've stayed in. The room was spacious with our own balcony with views of the lake which was idylic for a morning coffee. There were also some really nice touches, like mini cakes in the room each day and a pillow spray from the turn down service. In the restaurant, the food was excellent. We were slightly anxious about having dinner three nights in a row in the same restaurant, but the menu was varied enough to mean we had three completely different meals which we thoroughly enjoyed. What really makes Langdale Chase special, though, is the staff. Every single staff member we encountered was friendly, helpful, and made us feel really welcome and special. This is such a rare commodity these days and for that reason alone, we look forward to returning to Langdale Chase in the future!

Great relaxing stay at this Hotel! Friendly, attentive and informal service in a very comfortable hotel in a great location with fantastic views of the Lake.

Gorgeous hotel with amazing views.

Do not book Room 5 unless you want to listen to equipment being dragged across the kitchen floor and restaurant above until 2am...Hotel is beautiful and food great but at almost £600 a night for a room that inhibits sleep really is taking a liberty.

Took my mum and other family for a birthday lunch. It wasn’t great. Called afterwards to speak to a manager to share our experience before writing on here, and told by reception staff that classic line ‘someone will call you back.’ No one called and have tried 3 other times to call, but no answer from reception. So here goes, maybe a manager will see this. Outrageously over priced for what we got. £170 for 4 sandwiches and 4 cups of tea. Brioche rolls were burnt, chips were soggy, club sandwich with fatty bacon and tough fatty steak. Service was just about friendly but staff didn’t seem that interested or happy to be there. Overall a really poor experience. If you are charging those prices, it needs to be top class in every aspect. Including calling people back who take the time to try and give constructive feedback. Great location, wonderful marketing that didn’t align with reality. Lacking quality and substance. I live locally and would not return based on this experience.

Lovely hotel, rooms super. Dinning far to expensive for what you get.

Fantastic building, rooms and location but sloppy service and food needs to be better

Fantastic view, service and facilities Note: should have a car because the bus stop is far away and its difficult to get taxi (uber...)

Kim and I had an absolutely lovely time. We did not want to come home. The staff were great, as I would have expected. I am not sure I have ever met a DT staff member who wasn’t attentive, personable and very obliging and we felt thoroughly looked after. The hotel was spotless and it was a lovely place to stay. The room with the view was beautiful and we enjoyed seeing the incredible views over Windermere. The attached was last night at dusk and was a right treat!!

Watched this place being converted/restored whilst driving past for a couple of years and always said we will try there when its finished. Am a I glad we did!, its a superb facility in an beautiful setting with friendly staff and a great restaurant. On the high side price wise, but well worth it.

Mixed emotions. We went for Sunday lunch and it was delicious if a little pricey. It was busy enough to warrant a sign at the entrance saying bookings only. The service was below par. The staff were friendly enough but I had to ask to be taken to table and they forgot our desert order. The mixed emotions come from watching a family of 4 being treated harshly. They had dropped in, despite the sign at the entrance, but only for a drink, not lunch. Virtually all of the tables on the balcony were free albeit marked reserved. They simply wanted a drink and to enjoy the stunning views over the Lake. They were turned away. It felt very harsh to me.

The staff went above and beyond to make us feel welcome. We brought ebikes, which they stored securely for us. My partner is vegetarian and they made bespoke dishes for him that themselves were exceptional. Great visit.

THIS UNIQUE HOTEL HAS BEEN A FAVOURITE FOR DECADES

We've driven past this place many times,and it's been recently refurbished, and always thought you'd have to be well heeled to visit...today the queue into Ambleside backed up exactly to their entrance,so we turned in and tried a drink on the terrace overlooking Windermere The staff,without question,made us feel welcome and the drinks whilst relatively expensive ,weren't extortionate...and look at the setting...! We vowed to try some food next time(late afternoon lite bites kept coming out and all seemed well recieved) I think the rooms are a little beyond our modest means but Langdale Chase is certainly a lovely place to visit for whatever reason

The perfect afternoon tea imaginable, love, care and attention to all the food in fantastic surroundings with great staff. Could not be bettered.

Beautifully restored with a lovely lakeside terrace, but found it poor value for money overall.

The hotel is in at a great lake location with impressive views and has been refurbished to a very high quality level with all the specs of a 5 star hotel. But the service and how the staff behaves to the guests feels more like a B&B or youth hostel. It feels not right if you want to offer fine dining food experiences for a very high price but no one has a clue what they serve to the guests. Or if you pay 300 GBP for a one time laundry service and you have to bring the clothes to the reception yourself and they tell you that they won't bring it back to the room. Thats why some people will call it pretentious and it doesn't feel right even if every staff I've talked to was very nice and friendly. They are just not trained or not able to deliver on the level this hotel wants to be. Any time you ask for something you feel worried cause you have the impression you push them to their limits. Thats certainly not what you expect if you pay a very high price and want to relax and enjoy your stay.

Lovely hotel, with a stunning view of the lake ,best dog friendly hotel we have ever stayed at ,staff are very friendly and helpful ,would not hesitate to return ,and highly recommend a visit, serves one of the tastiest burgers i have ever eaten and i have eaten a few. absolutely top notch

We went for afternoon tea and were beyond disappointed. Pros The views are amazing. Spectacular location on lake Windermere. Cons We waited a long time for the food to arrive and when it did it was appalling. The tiny sandwiches were served on stale bread, the cheddar doughnut was tasteless, the ham hock was also tasteless & the size of a postage stamp. Given what was presented to us and the fact it was being charged at £55 per head we refused to pay and left. The section of food was extremely poor. If you are going to try and do a twist on afternoon tea and make it à la carte with a price to match it has to be good, this was anything but. Ended up going to a local pub and got an amazing sandwich for a fraction of the price! If you are looking to book afternoon tea do not use this hotel otherwise you will be severely disappointed and out of pocket.

A very wonderful and exceptional place. The staff is very friendly, the rooms are spacious and overlook the lake. The juice was served in the outdoor seating area overlooking the lake, and I thank them for their kindness and warm welcome to me and my family. But today I arrived at the hotel and faced a problem, which is an unenviable situation. I booked through the Booking app and requested a room for 2 adults and 2 children while visiting the area with my family. But when I arrived, I was surprised that the receptionist told me that my reservation was for two adults only. Of course I was surprised and this was shocking news to me. So I said ok, what is the solution? I can take my kids to my room because the room is very spacious. He refused and told me that no more than two people could stay in the room!! Ok, where do I put my children? He told me that you should rent another room and each of you stay with a child in a separate room!!? Regardless of the costs already paid in the reservation, I will have to pay for another closed room that I will not use. I do not know this policy because of breakfast or what exactly! ? I wonder if I came to sit with my family and enjoy my time with them. Or should I stay in isolation with my 4-year-old son? And my wife stays with my 4 year old daughter? this is unbelievable . I was really upset about this. Also, my Booking app included a relaxing bathtub, but I was given a room that did not have a bathtub, just a sprinkler on the floor! I hope that the hotel management will review my reservation and express their point of view on this problem that may face any hotel guest. It is not fair for me to pay rent for a closed room that I did not use or enter during my stay in the hotel!

I had a great time the scenery was amazing the staff always helped out and the rooms are worth every cent I recommend u come here

Best place we’ve stayed. We’re nearly 60 and been about a bit. Hands down the best we’ve been to.

Contemporary meets country house in this grade 2 listed building. Rooms are spacious and some have balcony’s overlooking lake and terrace. Food is delicious and service first clsss.

A perfect hotel in a perfect position.

Felt a bit stuffy.. Didn’t really feel welcome almost felt a bit of an inconvenience being there.

Incredible hotel with stunning views and excellent rooms. I had a great time at Langdale Chase and thought it was great value for the money. The hotel really felt like a historical manor with lots of little details in the rooms and woodworking but with all the bells and whistles of a modern hotel.

Beautiful steak sandwich and an epic view

Very nice view ,I would recommend to take a Photo !

A beautiful sight to see from the lake

Amazing hotel with epic views over lake Windermere. The weather was appauling when we stayed so made full use of the hotel and the room. We found the staff to be friendly, polite and professional. We only eat breakfast in the hotel, we went elsewhere for our evening meal. We found the food quality excellent, with plenty of options. We will be returning.

Dined on Saturday night, dinner menu

Beautiful hotel set in stunning grounds with a picturesque view across the lake we sat outside on the terrace having a couple of drinks looking across at the lake it is very peaceful and relaxing staff are really nice and plenty of free parking on site

Amazing hotel and outstanding staff , food could not have been any better breakfast amazing lovely stunning view of lake from our lakeside lodge

Has been revamped much lighter interior new tables an chairs. Anyone whose been before will notice the change. Seems to be more staff. Very helpful very attentive.As usual great views over Lake Windermere and a decent garden for a walk. I had burger and fat chips both cooked well. Burger was tasty and moist. No oven chips hurray. Apple Crumble slightly although tasty was disappointing. The apple was more of a sauce texture apart from that hic up. Definitely re visiting

We have stayed at Langdale Chase several times over the last few years, and have to say that we were rather disappointed with our recent stay (since the hotel has been refurbished). Bed and breakfast cost around £3,000 for 6 nights, and we were expecting a really luxurious experience for this amount of money. Sadly, upon arrival, we could not stay in our suite (which was going to cost a further £800), due to an awful smell pervading the rooms - which had just been refurbished - that seemed to originate from the heating grille. We were immediately moved next door to a smaller room and the staff were incredibly helpful with this move.... But not a great start for us, as we did not get to stay in the larger superior room(s) which we had originally booked and were really looking forward to. We were also provided with portable heaters in our new accommodation, so that the main heating did not exude a smell when turned on in that room too! Our new room was still lovely and there were several nice touches, such as free drinks in the fridge upon arrival, lovely bath salts, 2 bite-sized cakes provided each day to go with tea/coffee, pillow sprays and bathrobes and slippers. However, very disappointingly, several of the basics were very poor ......... There were no hooks at all in the entrance to the room, meaning that wet coats etc could not be hanged in the entrance away from the sleeping area, but ended up being draped over bannisters and the back of chairs. There were also no hooks provided in/near the walk-in shower or near the bath, meaning that towels and washbags had to be placed on the bathroom floor whilst taking a bath or shower! ... Provision of a stool and hooks in the bathroom would be great, albeit basic, additions. On three out of the 6 days, our room had not been serviced when we returned at around 3pm, meaning that we could not immediately shower/bathe, as there were no clean towels. We found this very frustrating as we had to call reception and then it was easier to leave our room again for quite some time while it was serviced, as we had 2 dogs with us. Service in the lounge was poor. We were left with dirty main course plates in front of us for 45 minutes at dinner, then kept waiting about another half an hour for one dessert. On one occasion we waited over half an hour for breakfast, which was barely warm when it eventually arrived. Toast and extras often did not appear until we had finished our breakfast and one morning there were items missing from the "full English" - without apology, explanation or offer of alternative/extra items. We felt that the quality of the refurbishment was not up to the original standards of the hotel. The carpentry and furniture seemed quite flimsy, and in the grounds there were several badly chipped and broken new paving stones, missing stonemasonry, thin handrails that protruded dangerously onto the path, and there were areas of the gardens that were little better than totally unestablished and boggy, therefore almost unsightly in places - as well as a muddy nightmare if the dogs walked there. We just hope that the hotel recovers its previous standards of service, and that the refurbishment proves to be a worthwhile success. We will probably return, in the hope that these issues get ironed out now that the property is up and running again, but seems there is a way to go.

Excellent hotel, beautiful setting, and excellent staff and service.

Only called in for a look however we ended up having a drink and some food. Excellent service with fantastic food. The hotel certainly benefits from all the recent work carried out. Looking forward to staying here.

Delightful stopover for Morning Coffee on our way to Coniston, an amazing view of Windermere from most windows

Lakeview I didn't stay, went t o bar for drinks & food