Lady Chip Of Shiphay in Torbay

DISGUSTING!!! Ordered 1/4 duck but had hardly any meat mostly skin. For one of the most expensive meals on the menu we were extremely disappointed. Spoke to the owner who clearly didn’t care and told us that’s how he received it. Appalling attitude towards what was a regular customer. I will never use this Chinese again.

Food was good and reasonably priced, typical cafe menu and food. What’s sets this apart is the wonderful view from the terrace, we could have spent ages up there watching boats and jet skis in the sunshine

There's something really weird going on at this place. It's listed as at least 3 different restaurants online, none of which have a very clear online presence themselves. I ordered from here once when it was on JustEat as "Philli Cheese Steak", then discovered that the actual premises had absolutely no indication of ever having been called such a thing. The food was terrible and the woman delivering practically had a temper tantrum on our doorstep, accusing us of causing her difficulty by listing the wrong address. I told her I did no such thing, and she called me a liar. "Philli Cheese Steak" no longer exists, and the restaurant sign says "Royal Meal", a place that appears to be eternally empty and closed, with a Facebook page that has been inactive since late 2023. Google also lists a cafe and pizza shop at the same address. The whole thing screams money laundering. Probably best to avoid.

I thought we’d turned a corner having visited on a Saturday a few weeks back to find different staff, but midweek is back to the same abysmal service. They have an automated system, and if you don’t use it, the staff will quite cheerfully ignore you standing at the counter for 10 minutes, even an elderly gentleman on crutches. After finally being served, we sat for a further 20 odd minutes waiting for the food, which was stone cold when it arrived. I say arrived, but it was practically thrown at us. I can’t even describe how awful the service is in this place during the week. Rude, incompetent staff.