La Reine in Cotswold

The staff made us feel very unwelcome. We initially sat at an empty table, only to be shouted at across the cafe that the table was reserved. He seemed really angry, but there was no indication that it was reserved, so I’m not sure how we could have known. He then instructed us to go into the back. Our tea took quite a long time to arrive. Not long after, some new guests arrived and the same staff member ordered us to move tables (for a second time). Before we even had a chance to respond he started roughly moving all of our stuff, spilling our tea in the process. I have no idea what we’d done to offend him so much, but it made us feel very unwelcome. As if we’d really inconvenienced him for having the audacity to pop in for some cake and a cup of tea.

Food was OK but then my wife had the audacity to get her laptop out to reply to a work email and she was told in no uncertain terms that laptops were not allowed and she needed to immediately put it away. This would be fine if it was clearly stated as their policy before you entered and paid for food but there are no visible signs on the entrance door or menu etc. We left and bought more drinks in one of the other lovely cafe's in the village and it was a completely different experience - be warned!

Nice welcome and a very lovely coffee. Full English was also nice. Sausage patty though - would have preferred a decent local sausage. Beans in a little dish is nice so they don’t spread. Eggs Benedict cooked perfectly. Superb runny egg. We were most happy. One thing I noticed though was the mention to two mums meeting up that they had no high chairs. There is however a separate area for dogs? Would happily go back if passing through. Prices were fair for the location. Nice ambience inside. ‘Real’ effect wood burner was nice on a cold day.

This a lovely little shop with great coffee, wonderful home made cakes and light snacks. The thing that sets it apart from the other shops in Bourton is the home made cakes. The shop moves away from the normal coffee shop options and concentrates on light, fresh and exceptionally tasty cakes, based on the owners Polish heritage. I would highly recommend this shop if you’re in Bourton

Spent the week in Bourton over the Xmas period and went to this spot multiple times. Delicious, fresh homemade food and desserts - great for takeaways too. The staff are really friendly especially the lady who runs it who remembered us and made us feel so welcome. A must if you’re in the area.

One of our absolute highlights when staying in the Cotswolds. The owner is wonderful, she makes us feel like we are family! The coffee is delicious and the food, never ever disappoints! The cakes are all homemade and all the staff work really hard. Don’t believe any of the bad reviews on here, you won’t be disappointed!

As a local, I usually don’t review places because I don’t actually go to places in the village. I’ve been to La Reine a few times in the last year or so and each experience has been made uncomfortable by the female owner. I can’t fault the quality of the coffee and cake, as that is really good, and I also cannot fault the other staff. Went in on Boxing Day, being one of the places in the village actually open, it was busy, understandably. I was aware of the ‘not allowed to only have a coffee, tables are for food’ rule put in place by the owner having been burnt by that before, so me and my sister opted to get some cake, only to find we clearly did not spend enough money to warrant having a table - despite spending nearly £20 on coffee and cake for two. We were denied a table, rudely may I add, so had takeaway instead. The guy at the counter was kind and polite, and the barista looked like he was working in 2x speed to get the takeaway coffees done (think that might be because so many people were denied a table because it was reserved for the big spenders) and I do not have an issue with any other member of staff but the owner. She is rude to many customers, makes it clear she cares not for the customers, but for money. Don’t get me wrong, businesses need money, I get that, but at least don’t be so blatantly obvious with your greed and actually show you care for the customers too. Be good to the locals and you get regular customers, and recommendations. However, after being spoken to like you are beneath the owner (makes me feel sorry for the staff if that is her customer service) people tend to get a little upset, and in turn, they give you bad reviews. Again, I reiterate, the other staff are wonderful, and I have nothing but sympathy for them being tarnished by one very rotten egg.

The attitude of the lady who runs this place is disgusting. I went once last summer and my toddler accidentally smashed a plate by knocking it off the table. All the owner did was scowl at me and tut while she was cleaning it up even though i apologised over and over. She then showed me the invoice for the plate and wanted me to pay for it! She was so so rude about it! I then returned there today for brunch with 5 friends, got there early to do 45 mins of laptop work beforehand and she literally kicked me out for using my laptop in there!!!! So she lost the custom of 6 brunches but thats her problem. Her attitude and the way she speaks to her customers is disgusting and so rude. Never going there ever again, every time is a horrible experience.

Fantastic food….delicious, fresh and quick. Lovely choice… the best pot of tea I’ve had in the Cotswolds. Would highly recommend

Inviting cafe with a great selection of drinks and treats. Lovely tea and a delicious bacon and egg roll. Cakes looked delicious and unusual. Definitely worth a visit.

Had a lovely lunch here. The chicken and avocado baguette was tasty and filling. The service was friendly and quick. The prices are also reasonable. Would definately come here again.

Absolutely gorgeous cooked breakfasts for my colleagues, but I had the porridge, which was the best that I've ever tasted. Very friendly service. I have also had lunch here, which is good quality and very yummy.

Hello, I came in yesterday for a cooked breakfast which was graciously adapted and perfectly delicious. The Earl Grey you use is fragrant and delicate. So good that I didn’t need lunch, but on walking back through the village in the middle of the day I couldn’t resist coming in again, what to have??? More Earl Grey of course and a slice of the most divinely light and flavoursome Victoria Sandwich. I have recommended you already, apparently a decent English breakfast is not easy to find in Bourton so you fit the bill. The cafe is welcoming, tidy and clean. A bright and newly designed look without unnecessary fuss. So many places treat tourists with disdain because it’s likely they may never be back, but you serve everyone well. Thank you for making my day. I walked 8 miles on that breakfast and cake and throughly enjoyed Bourton as a result of finding a good start with your cafe.

We stopped for brunch mid-week and very much enjoyed our food. We sat in the small garden at the back which was very nice. Our food was very tasty and the staff were pleasant.

Arrived to the area on a tour and went in to buy some sandwiches for myself and my two daughters.. we were pressed for time so decided to take the sandwiches with us and eat while we walked around. My daughter went to find the bathroom while they made out sandwiches and food and I was shocked to see my daughter face as she returned telling me a lady scolded her and said she couldn’t use the bathroom because she was not sitting down to eat. She shyly told her that her mom had just bought a few sandwiches but the lady (maybe owner) said no. I have never in all my travels heard of this. I can understand if people just walk in but we had made a nice purchase… when the lady wasn’t looking I took my daughter to the bathroom in anticipation of her yelling at us but I had no choice, she needed to go. The lady wasn’t around but when I got my sandwiches, the young man (helper) apologized. I think he knew this was totally wrong and unacceptable to deny access after a nice purchase and yell and a young girl. This restaurant is not a representation of this beautiful town and as I saw it, it is the tourist that help support it.stay away and go elsewhere to buy food. So sad because the sandwiches were good and her helpers were really nice. She needs to leave if they want the business to thrive. I felt sorry for the nice workers because they looked unhappy probably because of her. Anyways, we would never go back and I’m sure sandwiches can be bought elsewhere and they’d let us wash our hands and use the bathroom.🤦🏻‍♀️🤷🏻‍♀️

Although quite expensive, the quality of the food at this restaurant was excellent. My husband and I had fabulous fresh and crusty baguettes, my grandsons still warm rolls. Everything is freshly made and the service was very good. The cakes on offer were also excellent,...

Stopped in to grab a couple lattes. They were excellent and then we saw the scones and had to try them. One of the best scones I have ever had. And it was fresh out of the oven since they make everything on site.

Very nice lunch with good service which is what we needed after a long walk. I had a Tuna Baguette which had plenty of filling with healthy salad. Plenty of choice for the vegetarians. I managed to leave my glassed behind and was 40 minutes...

Nice place for a snack and tea. The service was good. Very relaxing environment when visiting Bourton and the Cotswolds.

Small cafe. Popped in for lunch. Friendly staff. Great coffee. Yummy baguette, nice and crispy, freshly made. Expensive can of coke.

We came here for breakfast and we wasn’t disappointed. My husband had the cooked breakfast which he said was amazing. I enjoyed my porridge and a cuppa. It was lovely to have a chat with the owner who was very friendly

Excellent lattes and friendly workers. Only place we could find in town that opens at 8:00 so we gave it a try. Went back every morning!

While on a wonderful day tour from London, we stopped at this lovely town. We stopped into La Reine to grab a coffee, and sandwich for take-away (having to meet our bus). As I was waiting for my young son to use the restroom I...

Staying in Bourton on the water for three nights, we ate here three times the food was excellent, homemade cake was delicious, and the lovely soft rolls was for our sandwiches were superb.

Typical cafe with average food. Only 1 wc. Don’t write many reviews but felt compelled due to the very poor hygiene. The lady, behind the counter, was cutting a tray of cakes into portions and at the end sucked the cake off her thumb and...

We came here as it was so highly rated. The food was ok, nothing special but the worst but was that as the waitress was cutting up the cakes to sell, she was licking her fingers in-between! Not washing them, abx then continuing to serve...

My Ma and I were traveling in the Cotswolds in a rental car and our GPS died, and we were staying in Bath. We had no idea how to get back to our hotel, but this business was kind enough to let us charge it...

Our 2nd visit to La Reine and again it didn't disappoint. We stopped for coffee and a cake when we arrived at Bourton on the Water and the cafe was busy but comfortable. I had ordered the Rhubarb Crumble slice, when I realised that it...

Called in here during a recent trip to the area. Was taken in by the freshly baked cakes (you could see them preparing), and modern decor. The carrot cake was incredible, and we had two of the smoothies which were great too. Would definitely return...

Great home cooking. Generous portions. Friendly staff and personal service. Ate there every morning of the week. Great desserts/cakes too.

Breakfast - Amazingly light pancakes with the crispiest bacon, with maple syrup on the side. Coffee was good, not bitter. Staff all friendly and helpful. Went every day for a week and felt like friends at the end. Ella, the owner, so friendly and chatty,...

My husband and I went in to buy a couple of hot drinks and they were for takeaway. After £7.70 transaction and waiting for our drinks I asked where the toilet was, to be told it’s for sitting down customers only, what a joke!!!! I...

La Reine gets our highest marks from its delicious eggs benedict (probably the best I've ever had), to its moist and tasty carrot cake and other baked goods, and wonderful Americano coffee. We had two breakfasts and a lunch there in Bourton-on-the-Water even though we...

What a fantastic place! The staff are so friendly and the food is fantastic. Good quality breakfast with fresh ingredients cooked in front of you. Lovely tea, coffee and the most delicious cakes. A bit expensive compared to others in the area but you get...

Had afternoon tea in La Reine a lovely tea shop at the end of town, the service was good, coffee nice. The bread baguette was the nicest freshest baguette I have ever had just lovely. Extremely nice cakes too. Good friendly service.

Cute little coffee shop in one of the most charming villages around. Nice decor. The coffee was good, they had alternative milk options too. I liked the fact they have brunch style menu (as per photos - avocado and poached eggs on sourdough toast/eggs Royal)....

Love this place. When I can’t be bothered making my own breakfast or feel down and blue, I make my way here to be cheered up by the people, their hot drinks, and some awesome eggy/cakey delight. They also have a great taste in avant...

Fantastic little cafe selling great quality produce at a very reasonable price. Great feed from great staff at great prices. What is not to like about the place.

Couldn’t recommend it enough! We had the Eggs Royale and it was by far the best I’d ever had! The service is incredible and the staff are very personable!

This café is my local and was recommended to me by another local when we moved to the area. I go there for a treat most Fridays and sometimes on weekends. They're always friendly, make great tasting coffee (quite rare in the UK), and the...

One of the best flat whites I've ever had. Friendly staff, cosy interior and a really great apple cake.

The best place to warm up! Lovely home made cakes and a huge selection of teas (including caffeine free which is a must for me as a mommy to be :)) also decor matches my mood ! Highly recommended!

Been visiting LaReine occasionally and I must say it's a great and cosy place for you to enjoy a fine brew and delicious salads. The staff are exceptionally friendly and welcoming as well. Will be visiting frequently since it became one of my favourite local...

Awesome Frenchesque café that I’ve spent many an hour drinking lovely coffee, gorgeous handmade cakes and sandwiches stuffed to the brim, cute little hidden patio out the back that’s a sunspot in summer, highly recommend stopping in and saying hello to the friendly staff and...

Beautiful looking coffee, cakes AND food. Staff are warm, friendly and inviting. It did become quite busy however so get your table while you can!

One weekday afternoon, as locals we popped in having seen the good reviews. What a surprise and what a disappointment, the staff were unfriendly and made no effort to be welcoming at all, the cakes were unappetising, the prices were ridiculous (£5.50 for a hot...

Popped in for a lite lunch after a fresh walk in the surrounding area. Had a very nice and warming bowl of squash soup. Friendly service and good value for money.

We discovered this gorgeous coffee shop on our last trip to Bourton and we couldn’t wait to return! Delicious coffee, homemade cakes, breakfast and lunch. The owner remembered us from last year. It’s cosy and friendly and one of the highlights of our trip.

We unanimously agreed that our short stop at La Reine was one of our best experiences while travelling through the Cotswolds! The plum and meringue was excellent, and we also had a warming pot of tea and delicious carrot cake. The ambience was cozy and...

Popped in for the first time ever on a frosty December morning. Had a latte and a bacon roll. Delighted that the latte was so hot, as so many places serve up lukewarm coffee these days. Bacon bap was filled with lovely, freshly cooked bacon....

This cafe cares more about food and preparing it beautifully than any other I know. I would rather have a meal here than all the restaurants and pubs in the area.

Lovely and tasty pastries, sandwiches and coffee. Service was very good and the owner is the baker here. Very personable and takes pride in her products!

Delicious cakes, good coffee and friendly service. Recommend the rhubarb crumble cake & meringue cake. Reasonably priced too.

Arrived on the spur of the moment for a light lunch, after a walk in the Cotswolds. The cafe was nearly full and had a good atmosphere. The menu is very well presented and the food delicious. Had a great meal.

Amongst the best cakes we've ever had. Also excellent soup. All homemade on the premises. The owner, Ella, is very friendly and clearly takes great pride in everything about the cafe. Definitely the best place in Bourton for light refreshments.

In week in Bourton, we had two breakfasts and two lunches at this welcoming cafe. The food was fresh, prepared to order and the portions generous. We can particularly recommend the sausage patties, black pudding and lean bacon. The chef certainly knows how to poach...

Just around the corner from the main walkway by the river in Bourton is La Reine...super friendly team, great coffee, warm convivial atmosphere...and seriously good bakes made on the premise...highly recommended!

Had a fantastic lunch at this lovely venue today which I visited with 7 friends. All our meals were excellent - the home made soup, home made rolls and amazing poached eggs. Great coffee too and friendly, welcoming staff. Will definitely return. Thank you.

Not only is the food absolutely amazing the people working there are really nice family atmosphere et cetera. At one point I had an incredible trio of smoothie pancakes and coffee and I don’t think I’ve ever been in a café where each individual item...

Great place - great cakes - will defo return as soon as I can. All cakes are homemade and the bread for breakfast rolls and sandwiches too. Proper cup of coffee. Love it

Lovely cafe with welcoming staff and proprietors. Cakes are all home-made to Polish recipes reflecting the chef’s heritage and are gorgeous without being over sweet. Savouries are great and with lovely fillings. They make great coffee and will take time to make it just the...

Welcoming, friendly and delicious. I have had coffee and cakes previously, and the cakes are made by the lovely Polish proprietor. She gets up at 4.30am to bake for her customers. (Nothing would get me up that early) I realise they don’t do gluten free,...

Arrived and was welcomed by a very pleasant lady, that’s where the positive ends sadly. When I went to order the guy in the till was very unhelpful. Asked about childrens breakfast-no! Asked about a smaller breakfast no - only option was to choose a...

During a very hot and busy day, it was lovely to come across this cafe for a bite to eat and a drink. There was a fantastic selection of cakes and drinks and they all tasted delicious. The staff were very friendly and helpful when...

We parked by Birdland and then walked up and went into the first coffee shop we came to. And we were not disappointed. The cakes and pastries all looked absolutely wonderful and what we had was delicious. Cappuccino best I've ever had anywhere. Absolutely 10/10.

We love La Reine's and head there as often as possible for her sandwiches and cakes. The coffee shop has an open kitchen and you can watch them bake everything freshly on site. It is wonderful to have food make from scratch! I can easily...

A very busy and hot day in Bourton. People queuing for takeaway coffees and baguettes in the main tourist area. Walk 50 yards, next to the Christmas shop and you have a cracking little coffee shop. Food is fantastic too with a lovely terrace area...

We spent Two days in Bourton on the Water...and opposite to Halford House where we slept there is this charming and cozy caffeteria, really reccomended. We had a very adelicious breakfast. The quality of the cakes is excellent and fresh. We really reccomend Carrot cake...

Visited initially for coffee with two friends and were pleasantly surprised with the service and great coffee. After walking around Brouton we returned for lunch and our whole group of four had great food and really friendly service.

It had started to rain when we went into the cafe, and it was quite full but we were fortunate to find a table for 2. We were welcomed warmly and our service was fast and efficient. The cake and tea were lovely and as...

This coffee shop has a great variety of baked goods and sandwiches... and their salads are so fresh. Don't go anywhere else

Lovely friendly service with incredibly delicious food, particularly the homemade bread buns used for our bacon rolls, the cake were so beautifully presented and tasty. We went twice in one day.

We were visiting Bourton-on-the-Water today and fancied a drink. As usual it was pretty busy everywhere. I suggested popping to the Christmas shop before we stopped and was very surprised to find La Reine, it was almost empty and looked very inviting. Our plan was...

We called in while on a hike and met friends there too. The place is airy and spotlessly clean. We were greeted by a charming friendly lady who made sure a table was cleared quickly for us. There was a fabulous array of cakes, all...

Whilst the coffee and cake were nice, it was really disappointing to see a family of four, with a crying, upset child being asked to leave. I felt so sorry for the harassed parents.

We stumbled across La Reine this morning for breakfast. And what a lovely surprise. Wonderful hospitable hosts, fabulous food and very reasonably priced. Best pancakes ever according to my 5 year old . Everything was home made including the delicious bread rolls......it was too early...

Lovely place to stop forCoffee and Cake. Friendly staff and nice comfy seating. Flat White was lovely and very well presented. Enjoyed a slice of Bakewell tart to. Well worth a visit when in Bourton.

Delicious food, excellent service and lovely decor! We went there twice in the same day, really lovely place. The outdoor seating area is also a hidden gem, I was surprised that it wasn’t crammed! Thank you

Very smart cafe serving quality sandwiches and salads. Breakfast menu too and an excellent selection of homemade cakes. We had a ‘curried chicken’ bap and a ‘club’ bap and they were really tasty. It’s obvious they use only fresh, quality ingredients. The coffee (espresso and...

We drink coffee and eat here regularly, both on the weekend and during the week and have never been disappointed. The friendly service, generous portions of freshly made food, baked goods and of course, fabulous coffee, keep us coming back again.

Cakes were divine. Fantastic choice. Great coffee. Choice was excellent. We managed to get a table with the comfy bench seats for our family.

Great latte with banana loaf. Just out of the hustle bustle of the center of town. Casual seating, and nice selection of cakes.

Lovely warm, friendly atmosphere. Homemade soup was delicious. Didn't try the cakes but they looked amazing. Would highly recommend.

Popped in for lunch while we were in Bourton and thoroughly enjoyed our Brie, pancetta and cranberry roll and a couple of coffees. As the homemade cakes were tempting we decided to try them as well. A good choice of snacks and cakes are available,...

This is a lovely place to drop into for a coffee and slice of cake. We had a great breakfast, the scrambled eggs were some of the best we have eaten. The cakes are made on site and there is a good choice. The coffee...

Our group of 7 visited BOW during the New Year break. We fancied a coffee stop and came across this lovely cafe. The staff could not have been more welcoming. All commented on how good the coffee was and of course the homemade cakes were...

Such a pity as all the other shopkeepers, restaurateurs, etc were lovely. Bourton is a very attractive village in the heart of the Cotswolds. We will certainly return to Bourton but not to La Reine.

Staying locally for New Year with friends and visited Bourton on the Water for a walk round - found La Reine at the end of the High St. Loved the relaxed ambience and friendly welcome. They had an excellent range of home made cakes and...

Echoing a similar review from back in the summer, we went for a family day out in Bourton-on-the-Water and decided (unfortunately) to try this place. I've been to Bourton-on-the-Water a good few times and have always experienced lovely friendly people with brilliant customer service, not...

This was the first café we came to at Bourton-On-The-Water and it was the last as no others compared !! The staff were so friendly too, we chatted whilst the homemade bread was proving. Oh my goodness the fresh made bread sandwiches/rolls are fabulous, we...

We were looking for a place for a treat and everywhere on the main drag of the place seemed to be very busy. We walked a little further up the High Street and spotted this place and were lucky enough to be able to get...

We had the most delicious cakes and sandwich here. The bread rolls were fresh homemade ones which were packed with delicious fillings. The plum cake and apple and walnut cake were both amazing

Only popped in for coffees but in a village with over 30 to choose from and La Reine being the latest very glad we did, had an oat milk decaf latte and it was excellent.

The atmosphere is very relaxing and warm. We thoroughly enjoyed the salads and tea, and were treated to an instant salad dressing whipped up by the obliging chef, when we managed to spill ours. Its the little things that make a holiday memorable and La...

A warm welcome at the end of a busy Bank Holiday. Friendly staff. Excellent Coffee Well worth a visit Visited as they were close to closing--still welcomed warmly

Popped into a new cafe La Reine in Bourton on the Water. It's by the Christmas shop/Post Office. Very welcoming and friendly. We had lattes and a flat white ( excellent) and tried a couple of their homemade cakes: a doughnut and carrot cake. There...

This is the most friendly establishment we have experienced in our visits to the cotswolds and have visited every morning for breakfast takeaway and today added a cream tea for lunch . Home baked and delicious! Such a friendly family run cafe and beautifully decorated...

Although we live in Bourton, this was the 1st time we'd visited since it opened earlier in the year, and weren't disappointed. Not many veg options for breakfast but the owner went out of their way to suggest an alternative without my wife having to...

Delicious, homemade food. Wonderful customer service and so friendly to my 4 year old. Warm welcome!

We were looking for somewhere to sit and eat that wasn't jam packed and hectic as the area was so busy. We found this little restaurant with tables available away from the hustle and bustle. The service was excellent, the staff were very attentive. The...