Based on 752 opinions finded in 2 websites
Based on 752 opinions finded in 2 websites
Nº 153 in 309 in Hartlepool
Opinions
Ordered from these through just eat. Quite quick delivery, ordered a few times. Kebabs aren't bad but they don't read side notes (about leaving salad separate from the meal). Would order from again though and maybe try something else on the menu.
Claire . 2024-04-14
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My partner got me some cheesy chips and it had the tiniest punch of cheese for a large chips! Not happy. Paid nearly £4. Won't be going back there again.
Liv Thomo . 2023-11-13
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Food bang on tonight, staff couldn't do enough to accommodate order
Craig Watson . 2023-08-31
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Used these 1st time tonight, was not disappointed will deffo use again
Glynis Higham . 2023-06-16
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When I rang up to say some of the order was missing I got told "what do you want me to do about it" then was told the money was short, nice try mate, certainly won't be going back.
Debbie Howells . 2023-04-19
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Absolutely shocking customer service, after forgetting some of the order, then to be told just don’t order from here again!! Well done 👏🏼
Sheila Armstrong . 2023-04-19
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Friendly staff, cracking food, chilli sauce is legendary
Jay . 2022-07-05
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Had a hot shot parmo pizza, yes pizza and it was delicious
John Grundy . 2022-06-07
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Absolutely disgusting !!found a mouldy chip rang up for a refund as I was obviously put of my whole meal and got told that their was nothing wrong with the chips and their was something wrong with me DISGRACEFUL will not be ordering from here I’m the future !!!
Rosie Francis . 2022-03-21
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Ordered from here tonight, ordered a kebab, kebab meat chips and garlic and a 10” chicken, mushroom and garlic butter pizza. The food is always good from here, absolutely excellent, but tonight the pizza looked like it had been dropped, all the topping had slid off, there was some on the lid and was inedible. I rang the restaurant but customer service is Terrible. Tried to tell me that’s how garlic butter pizzas would go on delivery and to make sure we hadn’t dropped it. I asked them to send driver back and they said they would and they didn’t bother. Not impressed with them to be honest.
Lauren Davies . 2021-10-08
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Got a monkey hanger special , kebab meat only 3 strands of meat and 11 chips in the box was tasty just wouldn't even fill me big toe
kevin newbury . 2021-06-07
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The standard of food from this place is shocking, the parmo we ordered was burnt and tasteless, the tandoori pizza was also burnt and tasteless and the chicken on it wasn't even tandoori it was just plain chicken and the potato bake was burnt and inedible and the chips tasted like salty warm ups from the previous day. Avoid this place and go elsewhere.
Alan “Alboy575” . 2021-05-10
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Always good hot food. Value for money. Polite and helpful staff.
Shivaun Southern . 2020-11-03
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They have a price on the website order it and it gets cancelled as they have it priced incorrectly forwarded to trading standards as the phone call was was just abusive do not order from them they have just lost a repetitive customer
thomas franks . 2020-07-26
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The pizzas are fresh and flavorful, the prices are not high, the delivery is fast and the customer service is great.
Claire Mason . 2020-07-21
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Food is always spot on but don't appreciate the driver taking money and then coming back saying I haven't gave him enough when I actually gave him a tip just cause it was in pound coins I know exactly what I gave him just makes ya wonder how much he is putting in his own pocket and has the cheek to say I owe him it next time I owe u nothing what so ever
natalie willoughby . 2020-01-31
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Only place in town we ever use for pizzas, always perfect
Neil Clyburn . 2019-11-20
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Just ordered a pizza off just eat... Absolutely beautiful! Everything was perfect, arrived really quick and it was piping hot, even called up to let them know how happy I was with my order! Will definitely be ordering again, very soon... Thank you again! And I would highly recommend 😁😁😁 If I could give more than 5 stars, I would!
Victoria Collinson . 2019-10-05
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Trading standards are going to have a feild day with the food we have just being delivered. First time we ordered you messed up the orders. We gave the benefit of doubt now the second time we order the chicken is completely unedible, more than likely going to be ill tomorrow after the few bites I did have and we were last orders so can't even contact resteraunt till tomorrow. Don't eat here the place is a discrace their is a reason for their overall low ratings.
Maryann Harman . 2019-09-20
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Ordered food at 50% discount as offered on just eat. Got a phone call half an hour after order saying I could only have 30% discount. No apology or commitment to the offer advertised. Just eat refunded my money eventually, but this guy that rang me was clearly not bothered about customer service or respect to the paying Public. My advice would be to avoid them. Lots more I want to say but don’t wish to be talking out of term. Get w yuvvi’s there always spot on 👌🏻 X
Marty Granville . 2019-08-24
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Ordered food through just eat on a Thursday night at 9:15. Called at 9:50 to see when it was coming to be told 15 minutes. Received a notification saying it had been delivered at 10:15, which it hadn’t. Rang back phone call was ignored so rang back on different phone at 10:35 and cancelled order as we were going to bed. If you can’t keep up with orders don’t be on just eat. Very disappointing.
Clair Noble . 2019-07-19
MORE AT Google
Travel down from Newcastle for a Parma from these guys. That should tell you how good they are.
brian wallace . 2019-07-19
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Literally just been first bite into the pizza and it is beautiful staff are immaculate food is lovely
???? . 2018-07-26
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Had a lengthy conversation about upgrading my chicken parmo from Meal Deal 3 to a hot shot parmo before I placed my first order...queried why they were charging me an extra £1.60 when it’s only 20p more on the menu?!?! Anyway, ordered my food (not feeling confident that it was going to turn up correct) with no idea how long it was going to take to arrive. As expected, when my food turned up, it was wrong....apparently the driver had mixed my parmo up with someone else’s :-( I was given the option to wait for another parmo to be delivered (with no commitment of how long this would take) or eat what had been delivered with no apology whatsoever.... Food wasn’t great, parmo was quite tasteless, chips were very nondescript and all of the food was lukewarm on delivery, but when you’re hungry... First and last time I’ll order from La Nuova...the quest to find the perfect Italian takeaway continues...
Kelly Holmes . 2018-03-02
MORE AT Google
I’ve got to say the pizzas were awesome and the deal we got £13 was good value. but we placed order at 7:20pm food was delivered at 9:10pm. it’s not so bad if you knew before ordering. like I say nice food, just waited too long
neil . 2018-02-17
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really yummmmmy delicious food was really really hot was early and will for sure be ordering agen yummmmmmy 💜🍕
frances . 2018-02-16
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All toppings fell off when i picked up the pizza, garlic was sickly
Aaron . 2018-02-10
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Lovely food but took an hour and a half for delivery
Claire . 2018-02-03
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Got 3 mixed kebabs ..no tandoori chicken, no lamb kofte but I got horrible chunks of burger chopped up !!! With bits of hard steak !! Last time I went was amazing this time was not. Pizzas usually good as well dont know what happened this time .
ian . 2018-01-19
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The food was delicious, as ordered. Also, it was half an hour early, so this makes my experience even better. Thank you and will definitely deal with again!
Michael . 2018-01-05
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The 12” pizza had no topping on one half as it had all slid off and the garlic was missing from it.
Helen . 2017-12-08
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food was lovely as always but i ordered 2 lots of fudge cake and only got one :(
christine . 2017-12-05
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Pizza delicious hot and really yummy best I've had for a long time
Joanne . 2017-12-02
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Nice food our first time and we will deffinalty try again
Tommy . 2017-11-26
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food was cold burger was still cold in middle of it only nice thing was the parmo
Matthew . 2017-11-15
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Quality food everytime i go there Romeo is always a pleasure to deal with.
josh . 2017-11-13
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1st time ordering.. Great food, parmasan little burnt round the edges but still eatable.. Pizza was just delicious!! Will be ordering again 😁
Victoria . 2017-11-04
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great quality, highly recommended
n . 2017-11-02
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This was a big order for a party. The pizzas and garlic sauce were delicious. the food was delivered quickly. Unfortunately, the chips were so hard and greasy that no one could eat them. I will still order from here but not the chips.
Helen . 2017-10-01
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Had better Parmos chicken was quite dry and no garlic sauce with it. glad I had the hot shot so it tasted better than my daughters who got a plain Parmo which was extremely dry and ended up in the bin!
Donna . 2017-09-30
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Fast delivery and delicious hot food. Definitely ordering again!
Pamela . 2017-09-29
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First time having food from hear and it arrives on time and piping hot would definitely recommend and will definitely order from hear agin
hart . 2017-09-28
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Food was delivered early and was lovely and hot was first time we have tried from here will definitely be ordering again pizza was beautiful
Dave . 2017-09-26
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the food was lovely and hot would order again service was good too
christine . 2017-09-18
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Absolutely gorgeous Parmo, I would even say best one in town for takeaway. Donner meat was cooked perfectly and even the delivery driver was lovely and polite. will be going again without doubt.
Alexandra . 2017-09-11
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best takeaway meal in a long time. food was fresh, salad and dips lovely. will order again. may have found my perfect parmo 👍🏻
Elizabeth . 2017-08-18
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good would definitely go back to it anytime I would want a pizza
Niall . 2017-08-17
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Best takeaway I have had in a long time
Stephen . 2017-08-05
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Amazing food! Wish you could deliver to where am from it's the best I've ever tasted !
Danielle . 2017-08-02
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I like this type of food. Sexy and round in all the right places.
Adam . 2017-07-28
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Gorgeousss food, gorgeous service .... The best Take away x
laura . 2017-07-07
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The shish kebab and kofteh were amazing, here well earlier than they notified they would be and unsurprisingly the food was piping hot (given how early it was). Everything was cooked to perfection, will definitely be back!
Gary . 2017-07-02
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Spot on as always and quick delivery.
Andy . 2017-06-11
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A big 10/10 tonight really nice the other week must of been a one off, well done 👍🏼
carol . 2017-05-29
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Apologies from the restaurant when I telephoned two hours after placing my order. Apparently they had lost the order. Food was good. But they added 20 minutes to the scheduled delivery time. After 35 minutes on top of this I called them to find the order had not been processed. Eventually got it 2.5 hours after placing it.
Raymond . 2017-05-27
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Really nice pizza and not badly priced. Will be going back for future orders
Daniel . 2017-05-20
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Don't no if it was a one off cause we always order from here and never had any problems, kids parmo was over cooked and very dry my son didn't even eat it, I ordered cheese burger n chips burger was like cardboard n chips were freezing 👎
carol . 2017-05-13
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lovely fresh hot shot parmo ! ordered from here for the 1st time today, and was impressed. will deffo use again
nicholas . 2017-05-12
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Lush pizza 🍕 and amazing delivery time a lot earlier than I was expecting 😀
Becky . 2017-05-08
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Food was lovely, delivered hot and edible.
Gemma . 2017-05-01
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It was the night of pizza and all through the house nothing was stirring not even my tum tum. Then all of a sudden a magical man came driving into the parking arena. The smell of sweet sensual cheese filled the cold night air as the hero buzzed the house buzzer. The hero driver delivered my food and it was good, warm and MOIST! The driver bid Au Revoir in his steel steed, and went into the dusk sky. We thanked the travellor from where had come and we ate our divine food. I ate till my belly ached and until my fill had been acheived. Happy lad once more. Only the divine himself could have enjoyed this more than i and thy. I must thank ye. Thank ye ole pizza gods. We all must thank thee. Hallelujah pizza empire.
Adam . 2017-04-21
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Parmo was massive had to leave half for later 2 meals in one.. the sauce is tasty salads fresh chicken is real 100% crisp round the edges every thing was still hot delivery guy was happy good banter 👌🏼 Deffo try this place again
scott . 2017-04-18
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One of best takeaways in town! best Tandoori kebabs and always comes piping hot and fresh. Delivery drivers are fantastic just a shame delivery is £3 which is quite expensive but when no cash needs must :)
Daniel . 2017-04-16
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The delivery was very fast, and the food is lovely
Lorraine . 2017-04-15
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Best Pizza in the town... Delivery Driver is a hoot! It's worth getting the pizzas from here just to meet their driver! Funny guy!
Rebecca . 2017-04-10
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Once upon a time in Hartlrpool a little boy ordered a pizza and chips. The pizza was cheesy and veggie with salty chippies. He ate the pizza fast and true and made him go mnnnn mnnnn. The chips were ate one at a time until they disppeared to the land of yesteryear. One day he thought that that pizza made him so happy he figured he may get it larger next time. One chip was crooked but it still got ate. That one chip though, tis was a shame as they were all straight yet this one was not. Still mnnnn mnnnnnn. The little boy also ordered garlic sauce. This garlic sauce was white with a hint of Smokey garlic. The garlic made him stink the next day but it was worth the sacrifice of stinky breath. Pizza oh pizza went bye bye to his belly and one day soon he may order a pizza again to satisfy his hungry belly. The belly monster of hungyness. Happy little boy he was.
Adam . 2017-04-08
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Lovely food and prompt delivery . Thank you
diane . 2017-04-07
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The food was great, my only complaint is that some of the kebab was extremely overcooked and was completely black, however this was not all of it the rest of it was nice. The pizza was great and would definitely order from here again.
Jonny . 2017-04-06
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Very small portions, child's chicken parmo tasted of fish and was thrown in the bin, lamb kebab with veg and creamed cabbage were tasteless. Won't be revisiting, sorry.
angela . 2017-03-29
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Food was hot and fresh! Best take away I've had would highly recommend! Was amazing! Deffo going back! 😌
Andrew . 2017-03-26
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Brilliant hot food as always. Been using these guys since last year and they've never let us down yet!!
louise . 2017-03-09
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Been ordering from here for sometime now and they never fail to do nice food. Pizza was red hot the other night (Sunday) and i live a good few miles from the restaurant and it was 30 minutes early. Really can't fault it.
Martin . 2017-03-07
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My new go to takeaway. Love it!
Lewis . 2017-02-26
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Chicken was fab but the chips were cold
Laureen . 2017-02-24
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Best parmo i have had in Hartlepool.
Adam . 2017-02-20
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lovely tasty food as always ! came earlier than estimated time. would never order from anywhere else now :@)
Deb . 2017-02-17
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Would definitely recommend!!! Kebab wraps are really nice !!! worth breaking the diet for !!!!!! Salad fresh ! Chips just as they should be and delivery excellent!!!!!
caroline . 2017-02-06
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Fantastic food but they keep forgetting food I've paid for
Shannon . 2017-01-31
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Food was hot and delivered on time but we requested for tuna to be added to our pizza and when delivered had no tuna on it was still quite nice though
Kelly . 2017-01-29
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Delivery driver as friendly as ever, time good. However parmo cold, sish kebab tiny, only 4 small pieces of chared lamb. Not up to usual excellent standard. Disappointed tonight 😦 3 pound delivery fee very steep.
angela . 2017-01-28
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Perfect Pizzas.... Amazing garlic bread... ordering again tonight! Well worth the price! The delivery driver was so so nice... delivery served with a smile and funny banter... lovely guy! A* Service and food!
Rebecca . 2017-01-24
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First time ordering. Food was tasty and hot. Decent portions and arrived earlier than stated (which always works for me ☺). Only downside would be delivery charge, I think 3 pound is a little steep ( especially when you live on the same road lol ). I could of collected but with 3 kids it was more convinient having it delivered. Other than that can't fault it, and will be ordering again!
Joni . 2017-01-23
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First time used and will definitely use again !!!!!! Kebab wraps are amazing !!! Top marks to food quality!!!! delivery time and to the delivery driver !!!!!!! I would recommend you give this place a try !!!!!
caroline . 2017-01-21
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Amazing pizza nice and fresh and definitely more than enough for me and my boyfriend. Will deffo order again!!
Chloe . 2017-01-13
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First time ordered, will be ordering again! Good and polite delivery service!
Gemma . 2017-01-12
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Absolutely beautiful food arrived earlyand steaming hot tasted fresh .
Lee . 2017-01-07
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I wouldn't go anywhere else now .
Dawnpendlington . 2017-01-01
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Quality service from start to finish! Beautiful hot shot parmo & tomato garlic bread - best in the area!!!
Peter . 2016-12-22
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Amazing food and service everytime. These guys make very very nice food.
Martin . 2016-12-20
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Very strong garlic taste, but I love garlic. The parmo was delicious, as was the calzone. We did order it to be delivered at a certain time and it came 10 minutes earlier, not much of a problem for us but could have been for someone else. Overall I would order again!
Bethan . 2016-12-04
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Wouldn't go anywhere else by far best in the town
Coby-Louise . 2016-11-23
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I would go as far to say as the pizza we had from here could possibly of been the best i have ever had? Lovely thin light base, well cooked with no grease on the box underneath, plenty of topping, perfect really and delivery time is good too 👍🏽
Lee . 2016-11-23
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Decent parmo Cheese burger was a little dry Kabab nice and spicy Nice fresh pizza See you next week 👍🏻
Graeme . 2016-11-14
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Arrived on time, food nice and hot and even the chips were nice
LOW . 2016-11-05
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Lovely chicken kebab! Cooked to perfection and came earlier than stated time. Driver was very polite. Love how the coke was freezing usually from other places there warmer than the food! Glad you've changed the chips back to the ones you had before. 😊
Danielle . 2016-11-04
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thank you , was good timing and tasted good😊
Jake . 2016-10-31
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Always great pizzas. Especially recommend the chicken tikka one.
Neil . 2016-10-26
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First time ordering from here but will defo order again excellent food and delivery
Steve . 2016-10-26
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First thime ordering from them and we will order from them again.
Jennifer . 2016-10-16
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Super fast delivery and lovely pizza
Tobias . 2016-10-15
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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