Based on 1 opinions finded in 1 websites
Based on 1 opinions finded in 1 websites
Nº 190 in 199 in Wellingborough
Nº 19 of 19 Other cuisines in Wellingborough
Opinions
We held our Wedding Anniversary party at La Luna on 16th Dec and everything that was promised did not come to fruition! When we booked it we were told children could stay until 10pm - which we put on the invites - to then have them ushered out the door at 9pm, including my own, caused a lot of upset among people especially the ones who had travelled hours to be with us! We were promised a DJ on the night, again I was told while setting up during the day that this wasn't happening - hardly giving me a chance to sort anything out! Luckily the band stepped in and filled the gaps! I was told early on the day of the party that it would finish at 2am then at 11.45pm told us it was closing in 15mins!!! The lights went on at midnight and we're all told to leave. We were allowed to have food then when that appeared it supposedly wasn't allowed to be eaten out of the side room - again, nothing had ever been said on that. There should have been a doorman on from 6pm - we were asked for a Guestlist for this...maybe 8/8.30 they appeared, people were let in that were not invited to the party and he was happily chomping on his McD's while on the door or on his phone! And the drinks were diabolical, the draught beer & soft drinks were completely flat making people buy everything in bottles which I'm sure was great for profit but not so much for the guests! And with only Donna serving it took a while to even get that! It was just a complete embarrassment for us on what was supposed to be a really nice party! Thank god we had the band as that was the only positive I can pull from it, and we went back to the hotel and drank until the early hours so the party didn't end at midnight. I will say Donna (manager) was great, I really felt for her but she did everything she could for us. But everything else was such a huge disappointment, we couldn't have been more gutted with the venue!
Ashleigh Jayne G . 2023-12-23
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