Kyoto Sushi and Grill in Birmingham

The food was great. Glad they had halal options and we really enjoyed it!

I've been visiting this restaurant for nearly a decade and I have to say they have been consistently good value for money and by far the best eating experience with a group. They also have a separate halal menu with some items tailored specifically to suit. I hope this restaurant continues to remain open and be consistent for many decades to come.

Came here tonight for dinner with friends, the service was good, food was good but the place is really let down by the toilets. As soon as you enter the toilet area there is an overwhelming stench of what can only be described as death. One of the ladies was apparently blocked - according to another lady in the queue, the middle toilet door was locked closed which left just one for the whole premises. The toilet stench really detracted from the overall experience.

The service was great. The food wasn’t the best. However be mindful that some items on the menu are not halal, so make sure you ask beforehand.

This was not a good experience for my friend. Although the service was great, the food lacked quality on a whole. I wouldn’t recommend coming here.

I used to come here regularly untill I decided to just last week that I will never step foot in the place again. The quality of the food has gone down the last 2 times I went I got food poisoning, their hygiene has defo gone down drastically, there is no way they are a 5 or 4 star hygiene and if it says they are, they are lieing. I'm very disappoint because I enjoyed this place, but recently things have been very bad. The toilet smell soon as you get the corridor is shocking. Im also shocked to see how many good reviews there are. This place used to be my favourite spot untill recently

Food was average , noodle was not it! And toilet stinks. Would have given 4 stars if not for the toilet.

Poke bowls are the best in town, both the salmon and tuna are delicious and very large portions

Very impressed, food is tasty and in good portions! Staff are very friendly and helpful. Overall great value per person and will definitely be coming back! FYI place is cash only so make sure to have some to pay! There are atms in the surrounding area.

Good value for all you can eat sushi!

I’m actually sat in here now and I just couldn’t wait to write this review. Came here for my other half’s birthday, his choice of restaurant and it’s somewhere I wouldn’t have picked myself. I am so pleasantly surprised by this restaurant. Firstly, the service is incredible. You are never waiting long for anything. As soon as you have finished with a plate, it has been taken away. As soon as you have filled in your order slip, it’s taken away and food getting prepared. Nothing is too much trouble and the team are constantly working and observing. The hostess was so friendly and polite, without saying a word to her she noticed our table was wonky and fixed it straight away for us. Took the time to talk us through how the restaurant works and was just very patient and kind. The Manager of this restaurant should be incredibly proud of how hard working, polite and observant their team is. The food was also incredible. Everything very fresh and tasty. I’m not a huge fish lover, but the salmon looked amazing and tasted amazing too. The tofu sushi was my favourite. Thankyou for a lovely night! We will be returning!!

food was really good lots of options. service was prompt. servers are attentive

Everything was good just some food was taking ages to come in to the point I just gave up on waiting.

We enjoyed it very much and we had an excellent service especially from Justin

It was much better before menu change. Variety of dishes declined so did quality. Still nice though. Service is mid as would be much better if they would have tablets for menu, paper way is dirty and inconvenient.

Estoy realmente feliz de escribir esta crítica. Durante los últimos dos meses, mi madre y yo hemos estado pidiendo a este restaurante regularmente, y no podríamos estar más estatizados. Hemos probado muchos lugares de sushi en Brum a través de Deliveroo, pero este se destaca por encima del resto. Tanto en calidad alimentaria como en atención al cliente. El pescado siempre es increíblemente fresco y falaz, como reciben entregas todos los días. La calidad nunca baja, y la consistencia es lo que nos hace volver. Sí, es muy caro, pero tienes lo que pagas. Y para ser honesto, vale absolutamente cada centavo. La primera vez que pedimos, desafortunadamente, el jinete robó nuestra comida. Pero el restaurante nos llamó de inmediato, nos explicó lo que sucedió e inmediatamente comenzó a preparar un nuevo pedido mientras se disculpaba por el posible retraso. Manejaron la situación de manera rápida y profesional. Atención al cliente de primera categoría. También tienden a agregar un poco más con su pedido, lo que es un toque tan agradable y realmente muestra cuánto valoran a sus clientes. Algún día, definitivamente iré a probarlo en persona en el restaurante. Si la entrega es así de buena, solo puedo imaginar lo genial que debe ser la cena en experiencia. Manos abajo, uno de los mejores lugares de sushi alrededor.

I'm genuinely happy to write this review. For the past two months, my mum and I have been ordering from this resturant regularly, and we couldn't be more statisfied. We've tried a lot of sushi places in Brum through Deliveroo, but this one stands above the rest. Both in terms of food quality and customer service. THe fish is always incredibily fresh and falvorful, like they get deliveries every single day. The quality never drops, and the consistency is what keeps us coming back. Yes, it's damn expensive, but you get what you pay for. And to be honest, it's absolutely worth every penny. THe first time we ordered, unfortunately, the rider stole our food. But the resturant called us right away, explained what happened, and immediately started preparing a new order while apologizing for the possible delay. They handled the situation quickly and professionally. Top notch customer care. They also tend to throw in alittle extra with your oder, which is such a nice touch and really shows how much they value their customers. One day, i'll definitely go try it in person at the resturant. If the delivery is this good, i can only imagine how great the dine in experience must be. Hands down, one of the best sushi spots around.

¡He perdido la noción de cuántas veces he estado allí! El servicio siempre es excelente, la comida es deliciosa, y el personal es consistentemente amable. Los precios son fantásticos para todos - usted - puede - comer opciones. Sin embargo, los baños a menudo están en mal estado.

Amazing sushi experience. Great service and really tasty sushi sets and soups. 10/10

Had a wonderful time. Enjoyed the sushi. Will visit again

Everything we ordered was fantastic and on point. Love the all you can eat service too. Overall was very satisfied with everything. I will definitely be returning there.

My favourite restaurant. We go every month. If you love sushi this is definitely worth a visit.

•Great staff and service •All you can eat buffet, prepare per order and table •Under £34 pp per buffet, great value, a big variety, good flavour •The only thing for me were the banana tempuras were in a panko crumb than in a tempura batter, not a big thing at all, probably wouldn’t order again

The all you can eat sushi is worth the price of £33.80. There are numerous rules. You have four sittings. 3 dishes per person plus sides over a 2.5 hour period. We have dined here many times and the sushi roles are what we recommend. They come in portions of two and are made to order. Colourful well presented and tasty. The sushi roll choice was varied and covered all bases you would need to get lots of variety. The fried dishes like the octopus balls were very fresh just not to the standard of the sushi. The edamame beans also had a few pods of beans which were hairy & older looking compared to the expected vivid green pods. It’s £33.80 per person. They said to us that cash was “preferred” but offered no card payment alternative. There is a cash machine across the street so this is not the largest inconvenience. Service charge not applied to the final bill. The service was slower than expected. But I think it’s because we ordered our second sitting after we finished the previous one and therefore didn’t have the “steady stream” of dishes coming to the table. Would definitely come back. Perfect for a weekend lunch time in the city after shopping.

One of the places that has the best sushi 💯! Highly recommend.Their customer service wasn’t so great though.

Good sushi, fast service. Reasonable price. We had the all you can eat, which is 3 dishes per diner for each round. You can have as many rounds as you want. You can choose from every dish on the menu. We'll definitely go there again. It's only a 5 min walk from New Street station if you're in the train.

Nice food, would definitely come here again!

Great food and decent value but all you can eat but only 1 scoop of ice cream per person and can't order more? Seriously? 1 scoop =1 star sort it our guys!

Had fantastic experience! 😍 The food was delicious and full of flavor, with a variety of options to choose from and they had HALAL options. What really stood out was their unique offer where you could sample everything on the menu at different stations, which made the dining experience even more exciting and enjoyable. The concept was fun, and it allowed me to try a wide range of sushi and other dishes. I wish that the service was a bit faster. We asked for a water several times to be served. I would definitely recommend it to anyone looking for a tasty and interactive sushi experience! 😋🤩

First time visit to the restaurant. Sushi and dishes are of very good quality. Staff are friendly and attentive. One of the best all-you-can-eat restaurants

Scrumptious sushi I have ever tried.

Con una ubicación ideal, a 10 minutos de la estación de tren, KSG ofrece un almuerzo muy agradable y bastante auténtico basado en sushi. Personal encantador también. Volveremos seguro.

I'd been to Kyoto Sushi & Grill several times with my brothers before the menu changed this year, and always enjoyed the experience. Food was great and the service used to be decent. We used to go for the lunchtime special which was £24.50 pp for 6 main dishes and 2 sides (and an additional 10% service charge). This is the first time after the menu has changed that we've been to Kyoto's. My brothers and I were skeptical to come due to the menu change and price increase but we wanted to try it out. While the food was still good, the service has become horrendous. We usually spend an hour there - this time we spent 1 hour and 45 mins due to the food taking so long to be served. This was to the point where we started ordering rounds in advance because they were taking over 20 mins for each round. Whilst waiting for our 3rd round, we became less patient so we asked why the food was taking so long, and only then did they let us know that they only had 1 person making the Sushi. Could this not have been said earlier so we could manage our expectations? Considering it is now way more expensive (£33.80 pp and £1 extra for each serving of Sashimi), the least we would've expected was good service. I don't think we'll be coming here as often as we used to. 😔

Food is okay taste wise. Quality wise the sushi isn’t the best, the rest is average. Could have been better for its price. Also the policy of only ordering 3 dishes per round per person makes everything so much slower.

My favourite sushi place in Birmingham because of the all you can eat option. The food definitely adds up, and you get full quicker than you can ever imagine but it’s still worth it. It definitely my favourite Japanese spot to go to!

We had our first date there, we got engaged there and have our anniversary every year there food is really good. Edit: we went there for our yearly anniversary today and I just found out about the 2 star hygiene rating. Please get your act together. I won't be coming back with such a low score.

Me and my boyfriend went for valentine's day and, despite it being busy, we got our food quickly and it was delicious! The quality for the price is absolutely amazing! The tables can be a bit small for the amount that comes though :) Had an amazing time and can't wait to return!!

I think this is one of the best sushi places in birmingham if not the midlands.

Great food, service good. Nice atmosphere.

Couldn’t really understand how this restaurant has a 4.5 star rating. The food is quite over-priced and tastes very average. Many of the dishes have a very small portion size. The Bao bun is so tiny and priced at £6! The peach iced tea tasted so bad that that it was hard to drink it. The chicken ramen soup tasted average and thus the 2 star rating else would be 1 star. Decor could be better too. Service was alright. This restaurant really needs to improve its food taste and quality and be realistic about the prices!

The food was absolutely lovely. Found the attentiveness of the staff hit and miss. I had jasmine tea to drink which is stated on the menu was refillable. I had presumed it would be a fresh cup of tea each time, but was told no, they had provided me with a teabag and I had to reuse it-three times to be precise as they just added more boiling water. Found this rather poor. Also, cash only payment. When you're paying for two £33 buffets, it isn't that convenient.

Amazing food. All you can eat sushi and sides and starters. Decently priced. Accomodating halal diets. My wife and I throughly enjoyed our experience here and cant wait to come back for more!

The restaurant is declining. I have visited this restaurant a few times before, but this is the worst experience I’ve had so far. The portions in the all-you-can-eat section have become smaller and smaller, and sashimi now requires an additional £1 charge. It’s no longer as good as it used to be. I won’t be returning or recommending it to my friends.

Really good Japanese food, great selection even if you don't like sushi.

Used to come here with my girlfriend and it was a great bargain for the price of the food and what you get. It has gotten more expensive per person with the Sushi Buffet. You get 4 rounds of orders and 3 dishes per order and we could only get to 3 orders before we were full and got our money's worth. The only thing I must say about the food is i noticed the quality of the rice on the sushi seems to be dryer and not as fresh which i think let's it down. There are more expensive restaurants in the area with better quality food but I guarantee you wouldn't be disappointed if you come here with what you pay for. Speaking of payment. I'm not a big fan of the fact you can only pay by cash meaning you'll either have to go to the cashpoint beforehand. We are in 2025. Everyone uses card/contactless. This is the only disappointing thing I could think of the venue.

The a la carte sushi buffet here is great value for money at £33.60 in the evenings. Highly recommen the food. Sometimes I wish the service was a little faster, we asked for water a few times and it took a while to come.

Food was great but I would recommend them to get rid of ALL YOU CAN EAT business model as restrictions like limited quantity orders per round, is time consuming and inefficient.

Bit on the ££$§ Side but very good. I've been a fair few times and definitely worth revisits

Loved all the food. Fast service and amazing system for ordering

Kyoto in Birmingham is our absolute favourite restaurant! 🤩 The shared dining menu is pricey, but the top-quality food is worth every penny. Best sushi and grill dishes we've ever had, with new things to try every time! 💯 Consistently amazing food and friendly, quick service. 👏 Love the interior design, too! Just don't eat beforehand – you'll want to try everything! 😋

Dined in on Boxing Day - food was delicious, service was quick and friendly, and we had a great time, would definitely return.

recently dined at Kyoto Sushi, and our experience was made exceptional thanks to our server, Jack. From the moment we were seated, Jack went above and beyond to ensure everything was perfect. He consistently checked on us without being intrusive, making sure our drinks were always full and all our needs were met before we even had to ask. Jack was incredibly knowledgeable about the menu, answering all our questions with patience and great recommendations. His warm, attentive, and professional demeanor truly elevated our meal, making it one of the best dining experiences we’ve had in a long time. If you’re visiting Kyoto Sushi, I highly recommend asking for Jack—he’ll make your night unforgettable!

We have enjoyed a satisfied buffet with great food and great service. Highly recommanded.

It was an amazing experience with the best food and good service, we recommend this place.

We used to love this restaurant as we did enjoy the food here, but after the sashimi being removed from the all you can eat menu (just 2 choices left with an extra charge per dish), sadly we are not coming back again.

One of the best places to eat in Birmingham. Amazing sushi and service and will definitely be coming again.

This used to be my regular sushi spot for the past 3+ years and I loved going there but unfortunately it has gone downhill. We came for the all you can eat option but the service was much slower than before. We received one small plate of sushi and then had to wait another 10 minutes for every other plate even though the restaurant was less than half-full. They didn’t return our order card so we couldn’t place another order without repeatedly asking the waiters. To make matters worse, they kept bringing the wrong items or skipping some altogether. At one point they even skipped an entire round of our order. It was hardly the “all you can eat” experience we expected. I understand that it’s a business and that prices have been raised and portions have gotten smaller, but at least still let me order the food I want. To say the least, we were disappointed because we genuinely loved coming here.

I think this is one of the best sushi places in birmingham if not the midlands. Everything is made exactly like the pictures on the menu. Loads to choose from and at £33 a head is amazing value as food is excellent. If you love sushi try it.

I recently visited Kyoto Sushi & Grill for the first time, and it was an unforgettable experience. The serene ambience immediately set the tone for a wonderful evening. The food was absolutely delicious, and the staff went above and beyond to make us feel welcome. A special shoutout to Jack, Rumi, and Adam for their exceptional friendliness and attentiveness—they truly made our visit memorable. We can’t wait to return! Here’s how it works: You have 2.5 hours to enjoy as much as you’d like from the menu—unlimited rounds of freshly prepared dishes crafted just for you. The menu is fixed, so no swaps or substitutions are allowed. In each round, you can select up to three dishes per person. Once you place your order, we’ll prepare it fresh and bring it straight to your table. Enjoy your food, finish your plates, and when you’re ready, you can order your next round. One important rule: don’t over-order. If there’s any waste from overestimating your appetite, there will be a charge. So, order wisely, savour every bite, and enjoy your meal!

Great to see the buffet back in action! The selection is better than the previous AYCE choices especially with the bigger variety in sushi and even the hot foods. The Okonomiyaki has improved as well, so unsure whether this is due to a change of chef. The only downside of the food was there was no Japanese pannacotta when it was mid afternoon on a Sunday, so that was disappointing especially it’s limited to one per person. Can’t fault the service as everything was cleared up quickly and drinks were topped up regularly!

I don’t even know where to begin. Our Sunday meal turned what should have been a relaxing meal into an absolute disaster. Firstly the blonde waitress seemed like she did not want to be there, we politely asked for water multiple times and she did not bring any water, I had to go to the bar myself and ask again, she huffed like we were being unreasonable. It looked like she just wanted to just get back to speaking to her friends and scrolling through phone, same with another male staff. I would recommend this place but the management team needs to address some of these staff issues. Overall the meal was really good just a shame about the service.

All you can eat for £33.8 within 2.5 hours! Pay by card or cash. Very nice staff and food!

The sushi are very good and some are original. All you can eat menu at £33, 3 pieces per order per person and as many rounds as desired. Fast service. Cash only.

Gran relación calidad-precio y buena selección de comida. Falta mucho cuando se trata de sake teniendo en cuenta el estilo del restaurante, pero el vino de ciruela era lo suficientemente agradable.

Very tasty, we enjoyed it . Really liked the mango salad went with everything

The food was horrendous. The prawns were dry and flavourless. The mussles were awful. The korean chicken was again flavourless. However the staff were very attentive and the service was great. Gave 1 star as I didnt go there for the staff 😭

Worse service I ever had, waitress nearly throws plate on my face

Heard about this place and was in the area and thought we would give it a try. We love eating sushi and were looking forward to this experience. We opted for the buffet option and were not disappointed. There are two main menus to choose from and even though it sounds complicated, it isn’t. You can only order a few dishes at a time which makes sense as I can imagine people can get carried away and this saves on food wastage. We had an excellent waiter Jack who chose our first round for us as there was so much to choose from! He did a great job and we started picking items ourselves. There is a little wait between the rounds but everything is freshly prepared so that is to be expected. All in all we were very happy with the food and will be back again. My only gripe is that I wish I had a bigger belly to eat more sushi!!

Oh my goodness, what a treat. We've been several times now and can confidently say it's the best around! You won't find something better, especially at this price.

Staff were really friendly. Food was subpar but you get what you pay for. We were seated next to the windows and the window sill was really dirty and dusty. Personally wouldn’t come here again but if you’re looking for good value and don’t mind the quality/freshness of the food, this is the place.

The food quality is quite disappointing especially the ramen😟

excellent service from Jack, really made our experience a delight! As well as being approachable and friendly, he was super helpful with explaining menu options and giving recommendations. would definitely come back again

Brilliant. Genial. Fresco. Sabroso. Mi bebé incluso tenía el sushi vegetal y le gustó. Lástima que no tengan más variedad de lo contrario iría cada semana!

Service was 10/10 today, the whole team was so helpful and made sure we were comfortable, a special thank you to Jack for being very kind and welcoming 😊 Will definitely visit again soon !!

Update - 31/08/24 We revisited Kyoto for another mouth watering feast. We had the jasmine tea again, and two pepsi. Service fell a bit short on this visit, as we waited over an hour to receive our second choices, though the 3rd and 4th came very quick. Food was delicious again, mostly sushi choices with a few of the hot meals later. Old review ---- We opted for the buffet, jasmine tea and two glasses of soft drink. Food was delicious as always. sushi, duck, oysters, tempura, stir fried vegetables, soup, Korean style chicken and finished with red bean buns . Aways look forward to a visit.

Was stuck in traffic called up to let them know, they held the table and made sure everything was okay. We had amazing food all night and was thoroughly enjoyable!

I loved the dividers next to us that ensured a little more privacy while we were eating, and the food and customer service was phenomenal. Especially after having karaage fish and tempura pineapple for the first time.

Me and my partner have been coming to this restaurant for about 5 years, and every time we go, we are never disappointed. The food is fantastic, freshly prepared each time, and the staff is absolutely lovely

The food was good, that I will praise The service was the worst I have had To start, all of our food arrived BEFORE our first round of drinks, no check back and 3 members of staff asked if we had ordered, what annoyed me the most was when I waved a girl down to ask for more drinks she rolled her eyes and her attitude was disgusting, this was the first time I have ever been to Birmingham and I'm very upset about my first meal out in this city and it was for my friends birthday If you want servers who ignore and do nothing, by all means come here 🙄

The food was soo good, flavourful & yum!! The service was immaculate <3 need to come back here again!!

Visitamos un domingo por la noche con nuestros dos hijos y superó nuestras expectativas. La elección es increíble y nos rellenamos. Había un montón de opciones para niños y es una gran manera de introducir a los más pequeños en el sushi y la comida japonesa en general. Usted paga diferentes precios dependiendo de la edad de los niños. Sin duda volveremos!

Everything was pretty good, George Jack Sam Jamie and Hannah provided a very good service, will revisit soon.

Fantastic place. The only snag is it's in the city centre as parking is an issue.

I was very disappointed with this sushi buffet. The selection was extremely limited, and the quality of the food was subpar. The sushi seemed poorly made, with canned tuna used in many rolls, and the salmon was far from fresh. Overall, the experience did not meet my expectations at all.

Really nice restaurant, variety of dishes, that all tasted really nice. 🍽️😋 Nice played out menu, with quick turn around and food arriving in timely manor, piping hot. 🔥 #foodie #delicious #yum

Sashimi is not really fresh, but still good for the price we paid. Enjoyed the entire dining experience.

Lots of choices and the people there were lovely. Quality has improved since we visited a couple of years ago. Wish I could grow 2 stomachs before eating at this place.

It’s the second time we visited here. I think they must have changed the cook. We’re disappointed because the food quality is not as good as before. The choices of food are fewer and the way they handle the dishes is also strange. First, the tempura is not in the tempura batter. Secondly, it’s very very strange that the “grill pineapple” was like putting leftover bits into batter and deep fried. The Korean grilled beef is the only item which remains in good standard. The service was okay. But if I were to visit again I will not order the buffet.

Good ayce concept, use to be better because you can order individual items, now it's set combo. Quality is pretty good for ayce. Can get really busy

Great staff. Explained the buffet options as they were a bit confusing. Very kind and attentive. Great selection of food meat,vegetarian and vegan options

It was a wonderful place, the staff were so kind and endearing, and cleared up without disturbing me and my husband. The food was fantastic, it was something I was craving without knowing I craved it, will definitely be going back.

The food was good except for the vegan chooses; I couldn't eat them. Amazing service. The atmosphere was good although a bit noisy for me.

We walked out as it wasn't very authentic Japanese. Cash only felt a bit odd aswell. Seems more catered to buffet than a quality a la carte menu

First time customer but will be returning, drove an hour to get there but absolutely worth it. Food beautiful, not usually a fan of raw fish but loved every bit! Great value for money and staff wonderful. If you have a chance to visit, definitely do!.

GAVE ME FOOD POISONING!!! Served me obviously reheated cold chicken in their chicken ramen soup. The dish was served to me lukewarm. The chicken was slightly warm but got colder the deeper into the bowl it went. We complained and got it replaced for a new one that was definitely warmer but still had narutomaki that was cold at the bottom. I finished my second bowl but then 20 minuets after I was horribly sick. We informed the staff there who still made us pay over £50 for the meal. The staff were welcoming, and very apologetic about the situation. Service during the meal was a bit abrupt, and we had to remind them to return our order card several times. I am honestly disappointed. For a place with such good reviews I expected a far better meal and service.

The best japanese restaurant located in the arcadian. The sushi is amazing and the waiters and waitresses were very friendly and attentive :) if you love sushi this is your go to place !

The food was FANTASTIC. The service was EXCELLENT. The sushi bar was AMAZING.

We came here last month for lunch and we opted for the set meal option. We ate all that is in the picture. There were plenty of options within the menu and you really get your money’s worth. I personally enjoyed the sushi and okonomiyaki. The only thing I can say is that the waiter forgotten to give us our drink and the refill of water a few times. Also the refillable tea is actually not tea they will use the same tea bag and just refill the water apart from that all is ok. Staff were helpful with the menu options. Overall the dining experience was still good and we were really full afterwards.

Went with my family after hearing reviews and I must say I’m incredibly disappointed ! The food was incredibly oily to the point I had to use tissue to squeeze it out . We all got home and started vomiting . Forgot to mention the food is hardly cooked :/ think we’ve got food poisoning.

Visited here for my daughter's Bday, our waiter Jack was amazing and explained the menu and made some amazing recommendations. Everything was fresh and served hot.. Great place with a cool chill vibe..