Kutis Express in Southampton

Used to always get my Indian from here. 1st time I've Used since the re-brand. And boy has it gone down hill. Everything tastes like it's come from a jar. The food even looks like it's come from a jar. The amount of meat in the curry was very small. Never used to be. Unfortunately it's now time to find a new curry house

Curry era agradable. Parece que cambió de manos, ahora llamado Indian Express. Era muy caro. £ 9. 95 por un curry para llevar, me parece precio de restaurador

Delivery 40 minutes late owner couldn’t give a monkeys avoid at all cost!

half order missing nobody wanted to help.more sauce than meat and meat was so small and rubbery. everything was swimming in oil even in the bag. totally disgusting never again

Over two hour wait when online ordering system said 70mins. The food from this place used to be so good (have used these guys many times in the past) but the last couple of occasions it has been between poor and acceptable. So disappointing. Kurtis need to reset and go again because this is just not very good.

used kutis many times before, but never again! chicken bhuna was tasteless, tikka masala was all watery sauce and tasteless and the naan bread can only be compared to chewing gum plus we never received our mango chutney.

Great food both on the night and as leftovers! Not too spicy for those who need it tame; plenty spicy for those who prefer that. Would definitely recommend!

The food arrived luke warm and very creasy

Worst Indian Iv ever had! No taste to any of it! The best bit was the popadoms and mint sauce!! Husband is currently making himself beans on toast!!!

The delivery was an hour and 15mins late. When it arrived the food was cold. The quality wasn’t as good as usual (to oily).

Really nice but they do take a while.

Delivered later than said it would be, but food was hot and tasted great. Would order from again!

Really gone downhill. Over an hour late for delivery. Food was cold and an item missing. Use to have regular deliveries . Never again. Will go and collect in future .

Missing part of order. Only had to wait 20 mins as local so not too bad

The best Indian takeaway in Southampton no other will come close. The food is the tastiest and service is always greeted with a fist bump 🤜 and smile.

Food took over an hour to arrive , when I did arrive the chicken was pink, the chips were not even warm and they were near on black. The naan was stale used to use these as our regular wont be returning

Very good food. Consistent high standard.

Onion bhaji’s over cooked and dansak really hot and was very similar to a madras flavour.

Really disappointed, we've been waiting for 2 hours for our food to turn up, we have just got through on the phone and received a very blunt response of "it's not done yet, it'll probably be done in another half hour" so we ended up going down to collect it ourselves to hurry things along Whilst I appreciate that they are busy, 2 1/2 hours is far to long to wait, if you can't handle the amount of orders , suspend them so that you can fill the ones that you have rather that let people down. Update - Sept 2023 A year since my last review so I thought we'd give it another go, really wish we hadn't!! Delivery took over 2 hours! When it finally arrived the poppadoms were stale and the Bhajis we completely uncooked! I'll post a photo which probably won't do them justice. They were just balls of soft raw onion! I'm assuming someone forgot to put them in the fryer. Really disappointing again, I certainly won't be going back

very late today, and some of it was burned while the dip had gone off.

I like hot curry’s but this dhansak is hotter than some vinderloos I’ve had. Had a few mouthful, what a waste of money will have to make something now

Don't order the tandoori King prawns as a main - I got 5 prawns for £13. I could have made more than a kilo of prawns for that money!

The curries were beautiful as well as the pompadoms and naan! Lovely meal highly recommended!

Worst curry ever had, onion bhajis where extremely over cooked, like they had been recooked about 3 or 4 times. Both curries were bland and flavourless. And to top it off on website it states free delivery, then I got charged for delivery at checkout although I live within 5 minute’s drive. Very disappointed with the whole meal.

I placed an order for collection today at 5:30. I am here waiting and they haven't even started cooking it. Why bother with collection times? They are not busy but can't seem to be bothered

Amazing food Really tasty , will order again

Lip smacking Amazing! Will definitely use again

Really great food. Just a bit late with no communication without me chasing sadly

Good food but worse delivery service ever, poor customer service, when phoned them up they put the phone down on me

This used to be our regular takeaway, Unfortunately not anymore the service is very poor, waited over 2 hours and no food. When we phoned to check, the chap was rude and said he was busy! I'm sure the competitors around the area are just as good and delivery within reasonable timescales. Wont be ordering from Kuti's anymore!!

Food tasted lovely. I needed to reheat it a little bit but otherwise enjoyable

The mixed meat starter was missing 1/3rd of the items and it was over cooked and dry, they delivered a curry different to what I had ordered and the salad was brown, smelt off and had brown water in the container. The rest of the order was ok, just didn’t taste of much. When you order an Indian curry you expect it to be packed full of flavour but it was all pretty bland. It was also delivered late. I feel bad writing this review because independent businesses need our support but the food really was bad. I don’t write reviews but feel compelled to in this case. If I had read the other reviews I wouldn’t have ordered from here. Really sorry.

Food good but £3,50 for 100 grams of Rice?!?!? You could buy 2 KILOGRAMS of rice for that price! Also food was delivered 20 minutes late and it was mildly warm

All good like always ! My favourite take away !

Poppadams and onion bhaji were great, but I cannot help but think that the insane amount of chillis in the Chicken Mirch Masala were added after my phone call to find out where the food was 20 minutes after their latest advertised delivery time. Food finally arrived an hour later than expected. The Chicken Mirch Masala is not advertised as a hot dish but this was a seriously hot dish! Beware if you call and chase up food... Such a disappointment especially as they carry Kutis name...

good food as always but also very late as always

First time ordered. Certainly won’t be the last. Top stuff! Highly recommend if you want something decent and fulfilling

Not really impressed, bhajis were burned, chicken was tough and dry, sauce was very watery, popdoms were all smashed up Meal was quite cold considering the restaurant is not too far away and driver called me to go to his car to pick up the order?

Late isn’t the word it never turned up after 2 phone calls and 2 assurances that the food was on its way and it’s with the driver 30 mins after it was supposed to be delivered we’ve had to order something else from another restaurant. Not impressed will not order from them ever again.

Food was delivered on time, hot and all the food was presented well with some complimentary items. Delicious meal, plenty to eat. Thank you

Amazing tonight! Hats off to the chef

Chicken tikka masala looked & tasted like a dead tasteless yellow korma, apparently this is how they cook it.. driver forgot drinks. Wouldn’t bother again, food was on time that’s about it

Even through it was late I can't say anything bad about the food was excellent 👌

The food was delivered piping hot. It smelt so mouthwatering. I was dying to tuck in. Everything so so hot and packaged well. When I did start eating it every dish was delicious. My kids loved it too. Thank you so much will be ordering again soon 😊

Firstly the food was really late, we waited over 90mins. Then when we received the food it was a funny smell to the food. The guy was very rude did not want to understand, and argued then he’s says the meat was only cooked now when 4 mins in the conversation he said was cooked at 4pm and was literally calling me a liar … spent around £40 pounds. We will definitely not go there again. Was not even apologetic. Don’t waste your time there.

Always good quality...big portions...fast delivery and great service....great price's.... fantastic..

The food quality has definitely gone down !! . The sauce on the curry was very thin and watery .

Bland watery tasteless food that takes an hour and a half to be delivered. It was like baby food. Never again.

Food has always been nice in the past but delivery time is a joke! Driver dumped food on the doorstep and legged it when it did finally turn up. 2 hrs after ordering!

Ordered 2 chicken Madras and neither had any spice at all. Very bland for a curry. And delivery always seems to be later than advertised.

I moved to Southampton was told this was best takeaway food was cold when arrived. Leaving out containers and tasteless. Never order here again

Stunning!! Would never go anywhere else, Kutis come throughhhhhh all the time! 👏🏼👌🏼👌🏼

Favourite place but chicken seems fry these days? Mumbai kitchen is good if u don’t wanna use kutis :) x

The food was too oily for me and the taste was bland with no depth of taste at all. Edible but bland. My partner had a vegetable dhansak and said the vegetables had no taste to them. Took a long time to arrive but was within the estimated delivery time. Probably won't order from here again.

Unistalling the App. Never book again through Just Eat

Very very disappointed with this place! Placed an order at 5.30 and was told it would be an hour long! Rang an hour and 15 minutes later and we were told it was out for delivery which half hour later it still hadn’t arrived! So we rang again and was told it would be 15-20 minutes, to which 20 minutes later it still hadn’t arrived. So rang again and we were made out to be liars at the fact that apparently our door had been knocked and we said we didn’t have the money to pay after waiting nearly 3 hours for the food, to be made out as liars is completely beyond me! We was told we would be waiting another 45 minutes for the food which we were not willing to do as we had been already waiting 3 hours and we were told that we was out of the area of delivery even tho we were paying extra to deliver to our area as it states online 3 different circles of areas at 3 Different delivery charges so how they can say that we were ordering out of the delivery area confuses me! Won’t be ordering from here again as they were very rude on the phone and was accusing us of being liars about receiving the food! Why would we wait 3 hours to then turn something away! Very bad management!!

As expected, edible tasty on time, chicken but dry but can’t be perfect every time

Chicken was delicious this time.

Expensive treat tbh but worth it when ur eating it. Chicken balti is really nice same with garlic chilli chicken, keep it up lads :)

Tough chicken in the tikka malasa, not like how it used to be

Ordered on Uber eats, they came right across Southampton. Food was hot, delicious and delivered to our door. The best Indian take away/delivery we have ever had. Would definitely order again although, we felt a bit guilty getting the delivery from the other side of town. Thank you.

Was alright, Bahajis were not edible though as fried to death.

Been waiting over 2 hours for delivery , called the restaurant and they just say it’s ok it will leave soon. Order cancelled after 2hrs 20 mins waiting .

Sadly very disappointing. Ordered the Tandoori king prawns as a main and received 3 prawns, at £12.95 for them as a main I felt this was very poor value for money, there was a measly amount of just shredded lettuce in a box, very poor. The prawn puri was over cooked and the roti too hard to eat, the veg samosas were tasteless and the pastry too thick to enjoy. Sadly will not be taking the risk ordering from here again. £60 down the drain.

Absolutely outstanding as always food hot cooked well and tastes lovely thank you

When our food finally arrived it was absolutely delicious 😋

Chicken was chewy and I ordered the mixed tandoori starter because I wanted prawns and there was only 1 in there!! £5 more expensive than a mixed kebab starter for 1 prawn!! Disappointing!!

Chicken tawa had bones in it,meal was not eaten and thrown in the bin!

food took nearly two hours to arrive . When it did it was luke warm and tastless even though I have been a regular customer I have decided that I no longer would order from this place. Very average and could of made better from a jar or sauce from a supermarket, Sorry but you have lost a customer

Ok but a bit bland, not much taste.

Food is always amazing. 🙌 but always late. Best indian around if you can wait...

Disappointed there was only one salad and one sauce even though I ordered two chicken tikka starters.

Delivered over 90 minutes late after two messages went to voicemail. Food average, so won't bother again.

So shocked as this is usually a lovely takeaway ..was late cold and undercooked

Over an hour late and missing dishes

Worst meal from these ,always been great and worth the money but tonight was on another level ,all poppadoms broken ,half portion of chips ,meat in both the jalfrazie and biriani were tough and not melting like normal ,biriani was rather dull and tasteless ,hope its a new cook because this was definitely not the kutis standard we are used to

Food at this place is one of a kind, had many meals here. The level of quality that comes from the chefs in the kitchen is incredible. Not to mention how friendly the service was from the workers there. Hands down best takeaway in Southampton🙏🙏

I ordered at 5.45pm. Kutis said delivery would take 1 hour 45 minutes. After 2 hours 15 minutes I telephoned them, only to be told my order was onthe way..it took them 3 hours! Such a shame because I like their food but I'm going back to Tarka Express!

Delicious food arrived piping hot 👌

Food quality was great but delivery took 2 hours!

Order took over 2 hours to arrive not acceptable. Order a Chinese it's here in half an hour.

Had a take away, food was nice and fresh, very tasty. Quickly prepared. Friendly staff. Overall good experience, will definitely come again.

Collection not ready till 20.00 not 1925 as quoted. Lamb super dry, chicken was nice Keema naan not great either .

I phoned up and was lied to about the delivery even being delivered. Very rude not impressed with how much I paid for the meal and it be delivered cold

Didn’t turn up after waiting two hours for it

Food was very hot and tasty, well done lovely delivery of food, Even the chips were delicious, which was a bonus

Burnt popadoms, burnt naan bread, how can an Indian get these wrong, on three previous occasions the onion bhajis were like cricket balls. Won't be going back again. Its a shame as I have used them for years.

I ordered at 17:17pm hoping they hadn’t had many orders yet as they open at 5pm. Their online ordering system via their website said ready in 75 mins. If I’d read a few of the recent reviews I might have taken that time with a pinch of salt. I waited till 18:46 so 90mins. No delivery. Rang them up. Got apologies and told they were short staffed in the delivery dept and it was going to be another 15 mins so 19:01. I waited expecting the food was probably cooked and cooling down so it wouldn’t be very hot. The takeaway is 10mins walk but I have arthritis so can’t manage a walk both ways easily. Delivery charge of £1 (plus vat) £1.17 is reasonable. When it did arrive at 19:10 the food was not very hot. The mixed tandoori chicken and lamb was rubbery. The prawn and lamb kebabs were better. The chicken in the Rogan Josh was dry. The sauce was bland and seemed to be mostly like a tin of chopped tomatoes. Not impressed by the food quality. I don't think I will use them again.

The order was delivered 35 minutes prior to the requested specified time which caused inconvenience. The chicken (Chicken Kadhai) was overcooked and not edible. Very poor quality service and food on this occasion.

Ordered a Chicken Madras, plain rice, garlic naan and onion bhaji’s - the highlight was the three onion bhaji’s. The curry was tasteless and not what I expected, the naan was tough and the free popadoms from soggy and greasy. I did try to order from Imli in St James Rd but they’re closed on a Monday.

This was always our favourite takeaway...based on the top quality dishes and perfect poppadoms and naan. We have been buying exclusively from here for several years. However, yesterday's meal was a great disappointment! Tough, overcooked chicken, small bones and gristle in both our curries and dry, tough inedible naan. Worst Indian takeaway we've had ....ever! I'm afraid we will now be looking for another favourite place. Such a shame.

Fantastic service. Fantastic food. Very nice.

Food was damaged on arrival and the lids had come off the containers causing the curry to make the broken popadoms soggy. All in all not a good first time experience.

Again I have had a lovely meal. Best curry in Southampton

Made an order online, they cancelled the order and didn't even contact us, it was up to us to contact them 2 hours later only for then to say that they cancelled the order we are not within their delivery distance alrhough they are our regular curry house we have been using for ober a year!!! Bad customer service.

It’s brilliant food, but I never get my order when it says which is painful when your hungry!!!

Omg the food was delicious. The only downside was the delivery was half an hour late from the time the website told me it would be delivered. Highly recommend the butter chicken 😋

Food arrived 2 hours after order

The only reason we marked down restaurant service was because our order was a little wrong. We received the wrong naan breads, but it was ok, we were given poppadoms for free which was a lovely bonus. The food was great and we’d definitely order again.

Delivery driver was a little rude, the food quality wasn't great either, chicken was dry, ordered from here twice previously and never had any issues, hopefully it was just a one off.