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5.0

Based on 8 opinions finded in 1 websites

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Nº 42 in 921 in Trafford

Nº 1 of 8 Other international cuisines in Trafford

Score
OpinionsNoteTripAdvisor85.0

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Lovely and clean but the room would have benefited from table cloths. The waiters were not very attentive. We had to draw the attention of the lady in charge on two occasions. We do realise this is a training restaurant and we are only pointing out these items as a training guide. This did not distract from the lovely food.

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Our family recently dined at Las Iguanas, and we were blown away by the exceptional service. Our waitress, Summer, was absolutely brilliant. Even though the restaurant was incredibly busy, she remained calm, patient, and polite, going above and beyond to make sure we were well looked after. She really made our experience special. We also had a quick chat with Cam, and a longer conversation with Mark, the manager. Both were equally fantastic, making sure everything ran smoothly despite the chaos. Their professionalism and genuine friendliness really stood out. In a time when great customer service is becoming harder to find, this team is a true asset. People like Summer, Cam, and Mark are invaluable, and I hope head office recognises how much they contribute. We’ll definitely be back, and I can’t recommend this branch enough!

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Pretty poor really, first visit in several years and it's gone downhill badly. Service took an age, burger was reasonable. Chips and onion rings were supermarket-level and the wings were basically battered bones.. No chicken at all. 2 burgers, with chips, 2x drinks, 1x onion rings and 1x wings came to FIFTY FOUR QUID. pay half and go to 5guys downstairs instead. Way better