Koochini in Sunderland

The most disgusting, vile takeaway I've ever even attempted to eat. My dog wouldn't even eat it! Grease overflowing from.containers on top of each other. Even my bottle of pop was greasy!

Didn’t have a chicken Parmo or a pizza in stock, so was stuck with chips, which were soft and pathetic, plus small portion which for that time of the night would expect more… was cheap tho so one positive

Placed an 2 orders tonight for me and my family. We ordered chips and kebab meat....turned up on time.....only for my sister to find hairs in hers....my 7 and 9 year old nieces to find crunchy stuff and hairs in with theres.....due to this will be taking our business else where.....this is just sick and unforgivable.

Ordered a donner kebab with salad and got donner meat with chips instead. Told the takeaway and got an attitude because of their incompetence. No bother = never again.

I've used this place since it opened, it's always been great until recently. Got a meal from them tonight, nothing like I ordered. Rang them to tell them about this and they put the phone down on me! I'll never use this place again, sad cos they were always my first place I would go to.

Really ill from this shop been to hospital and I have food poisoning and I have only ate from here if I could give a half a star I would

Horrendous! Still recovering from food poisoning from their kebab on Sat 28th Dec night. Never again!

Ordered food online for delivery and given a 1hr delivery time, food arrived 2 hrs after been ordered no apology for food being 1hr late and food average.

Food didnt even show up will NOT order from here again!!

Didn’t even turn up terrible service good job I was paying in cash and not by card

Second time ordering here, food spot on, lovely garlic

The food was beautiful! Came really hot! And was lovely. 5/5 in our hosehold enjoyed it and noone had a bad word. Will defo order again!

Great tasting food! Even rang up to ask what we wanted free and what sauce I wanted in my wrap.

Great food, great price, very fast delivery

Food was abs lush as always. ❤️ thanks x

The FOOD BEST I'VE HAD IN SUNDERLAND. I've tried all the takeaways in Sunderland AND this places food is far better than any of the others. Will be ordering again!!!

First and last time ordering. Food was almost 30 minutes late, and was cold when we got it. Southern fried chicken was so dry, it looked and tasted as if it had been fried more than once. Chips and spiral fries were the same - no potato left in them, they clearly had been refried to within an inch of their lives. Couldn’t eat any of that, went in the bin. Pizzas were okay, had better. Won’t be ordering from here again.

I don't eat pizza befor like this kochini pizza shop in Sunderland is verry verry nice pizza and verry hot and fresh food thanks for good service and I orther agein in pizza shop kochini

First time ordering from here. Gorgeous pizza! Will definitely order from here again. A+

Best pizza I have had I a long time, not cheap but great quality 👍

Amazing now since being taken over, food is a million times better

Food is amazing since being taking over 👏

Pizza came and it was.stone cold... Kabab meat was tough...worst takeaway I've ever had .... Waste of money... Disappointing as food used to be really nice

I am STILL waiting for my Food over 4 hours Just Eat has it marked as Delivered I have NO Food I am Hungry and TIRED!!!!

Meat was very dry and some chips not cooked.

Food was nice. However it was 35 minutes late and when I rang the shop which was closed at this point, I got told it was leaving the shop this was when it was already 25 minutes late. I told them it was already late and I wasn't happy about it, to be told we've been really busy. I'm aware shops do get busy I have worked in busy shops but I am also aware that the just eat machines let you inform customers that your order will be running late. If I hadn't already paid for it I wouldn't have accepted it.

Excellent and tasty food as always. Tried the chicken curry for the first time last night and it was delicious

Added items on to the order to get free item and discount (Over £18), when we phoned to ask why we didn't get the pizza, we were told 'you didn't ask for it in the notes, mate'. Hung up, they then phoned back to say we got the 20% discount and next time to put it in notes. No offer to send the pizza out, even after explaining that we had added items (which we wouldn't have normally ordered) onto the order to receive the free item. Not a major issue but its false advertising. Food is okay but nothing special so won't order again 👍

My pizza was delicious would highly recommend, it came within 35 mins

I chanced my order and u still took my money

Advertises free garlic bread however didnt give any because of a surprise discount. Had to call to get this explained, delivery man said he delivered it at the door.

The pizza was cold , the wraps were not labelled and the Garlic sauce was only on one side of the wrap

The gravy certainly wasnt edible. Everything else was fine

Not even a real parmo dissapoiting and dissatisfying to say the least. Tomato sauce and cathedral cheese on top. Feel like I deserve a refund

Normally the food is beautiful from here. But last night our pizzas wernt cooked 👎

Food was very poor hard kebab didn’t enjoy it at all went in the bin

Always great food and good portions 5* 👍👍

Why when you order a full mixed kebab there's no tandoori chicken or lamb or kofta only kebab meat and yellow chicken , might as well of bought the £8 one and not the 1050 ,plus no pizza sauce on garlic bread and mushroom which was also paid for , no wonder folk get fed up of ppl taking the pea . Not very happy .disappointed to say the least . Tuesday .830 PM order

Food hot and tasty and on time. All arrived as per order. Monday night so place probs not busy.

cannot even read a note which is in capital letters, woke the full family up

Chips where alot to be desired, and ordered a pizza and asked for somethings to be taking of. But they still came on the pizza 👎

Food went straight in the bin, kebab meat was defiantly days old and when opened wrap it looked like someone had also spit in it. Pizza looked nice but couldn't bring my self to eat it after the state of kebab wrap. My friend warned me against ordering from here and now I see why.

Everything was lovely except the scampi. That's was not even edible.

Excellent service. I live in a secure building and for some reason the buzzer wasn’t working so Koochini attempted delivery unsuccessfully without my knowledge. Obviously I called the restaurant and was informed of this and advised they would redeliver. So they tried again and called my phone but network was down so my phone wasn’t accepting the calls. The delivery driver got access to my building, eventually found my flat and was extremely courteous and apologetic when in all essence it wasn’t there fault. Food was piping hot, delicious and excellent service going above and beyond.

Food was delicious and hot Came quite early too Friendly delivery man

Good food, came quite quickly Bit of a mishap with a missing item but they brought it after ten minutes after phoning up

Excellent food and it was deliver on time and the driver was very polite

got meal deal 2 which clearly stated 10" pizza 10" garlic bread donner kebab n pop £16.50 got my order came to £21.50 (added 2 tubs of garlic) just to get pizza n kebab deffo not ordering again disgraceful 👎👎

Not even a call to say it would be late proper armature's ordered at 10.36 just turned up

A few mins late but Donner Kebab came with chicken so bonus, nice food

Good food, good delivery time, would recommend if you want nice pizza or cheesy chips

Wasn't happy about the Parmesan i ordered .. It was burnt around the edges .. And didnt have bechemel sauce on like it stated .. :(

Appalled !!!!!!!!!!!!!!!!!! Aggressive, volatile, argumentative, Service person who tried to use his Race to instigate an altercation with me. I am a 5ft1 - 50yr Old Lady who lives on her own. This Young Mans conduct was so disgraceful that I told him to take the food back, aggressively he refused. In my opinion when Delivery people are looking for violent altercations this is exactly what they may attract into their lives. Food was freezing cold and un-edible too. An absolutely shocking interaction and this company should hang their heads in shame.

Appalled !!!!!!!!!!!!!!!!!! Aggressive, volatile, argumentative, Driver who tried to use his Race to instigate an altercation with me. I am a 5ft1 - 50yr Old Lady who lives on her own. This Young Mans conduct was so disgraceful that I told him to take the food back, aggressively he refused. In my opinion when Delivery people are looking for violent altercations this is exactly what they may attract into their lives. Food was freezing cold and un-edible too. An absolutely shocking interaction and this company should hang their heads in shame.

Extremely fast delivery and lovely 😊 Buzzing

Lovley food.... plus food was red hot as well.. defo order again 😁 garlic is to die for x

Chips were dry and stale tasted like they had been out for absolutely ages! Rang up and spoke to a really polite girl however her manager wasn’t so helpful, have ordered a couple of times from here and never had a problem but won’t order again! Everything was cold aswell to top it off

2nd time ordered parmo from there that had no bachemel sauce on it, even though it states that they do online, the parmo was also burnt, the meat was flat and dry.. definitely wont be ordering one from here again.

Im sure I said “PLEASE CALL” because people were sleeping, and never got a call, instead they knocked and woke people up without me knowing, food ended up getting cold...

Good food from you guys as usual. I’ve got ordered from here quite a lot in the past and you never fail to impress!

This company is terrible. They said they tried to knock on the door and called us which they never did. They decided it was a good idea to leave the food on the door step so it went cold. When we called them and said We weren't impressed they offered a refund but then called us 15 minutes later to say no they wouldn't. Not impressed at all. Never order from them!!

Never ordering from here again.

What a fab takeaway, food was awesome and the staff even rang to make sure they got my allergy requirements right.

Ordered from here numerous times and never had a problem, food is always great, ordered some food in advance for england world cup semi final as thought it would be busy so best to order early to make things easier. However food was delivered an hour and a half early, when we said on the phone (the delivery drivers refuse to come to the door) could we not have the food at the time requested he said no and we have to have the food now or not at all! Unacceptable and very poor customer service from their part. Will order again but will collect..

Food was not delivered at all. Delivery driver called my number which I called back 6 minutes later as I missed the call to be told very rudely he has left and will not return with my order and to call the shop, I was then told they would send another driver in 30 minutes- this also never happened and still didn’t receive my order, Called the shop again an hour later to be told it was a miscommunication and they wouldn’t be delivered at all! Was then also told that I could have some freebies on my next order if I placed it with them!! Bearing in mind I had waiting over 2 hours for this order and had I not rang wouldn’t have known it wouldn’t be coming out! Absolutely disgusting service so disappointed. The delivery driver is also very rude and abrupt. Do not order from here. You have been advised.

food arrived late was stale cold rang up and asked to change chilli sauce for garlic said they would (they didn’t) completly disappointed 👎🏻

Food was half an hour late after already extending the time by half an hour, food was cold when arrived, boxes crushed and generally not that nice

Didn't get any salad on both or sauce

Not what was expected - not like it’s usual standard

First time ordering from here and the food was great I will be ordering from here again not many good pizza shops left in Sunderland

Didnt turn up waiting hours for nothing

Absolutely terrible, my pizza was freezing cold therefore inedible. my kebab wrap had what I can only describe as 5 pieces of scraps. I am very disapointed that I have paid almost £15 for food I could not eat.

just ordered & safe to say I won’t be ordering again the chips tasted like they were off yesterday & just been warmed up absolutely vile, garlic bread with cheese was basically pizza base with some cheese on nothing garlic about it 😡

Everything Was Beautiful The Best Kebab Meat Ever The Mixed Kebab Was Absolutely Outstanding The Pizza Was Unbelievable The Garlic & Chilli Sauce Was Beautiful I Will Be Ordering Again From Here 10/10

pizza base was soggy. chicken kebab was fine. chilli sauce was just a blob of pulp in middle of tib like all water had evaporated. delivery driver wanted me to come down to street to his car to collect order. i live in a upstairs flat. dont k ow if was because I ordered late but pizza was left. this place not for me. wont be us ng again

late and when I called to question where the food was it was still in the shop and customer service was shocking! Food was really messy. all the food had slid out of the food box and was hardly edible!!! very disappointing

Everything is Great but the delivery driver is very abrupt and rude. Other than that spot on.

the pizza was soggy bottom asked for chicken kiev n got the suprem not what i asked for the kabab was cold wouldnt like to order from you again

Food took one hour and a half and didn't even get my margherita pizza delivered. Parmo was nice but incomplete order and waited an age for it to arrive.

Late, paid for items which weren't in the order, avoid, wont be using again

chips were a cold soggy mess and were binned on sight, pizza was barely warm but i still ate it, but only because i was starved and high, but not high enough to eat those chips... hottest thing was the garlic sauce,

the food is normally very nice but tonight the pizza was very dry but seen as though it’s normally mouthwatering I will let it slide

honest i should make sure i dont miss the decent shops because im always disapointed from here lately

Missed items and would've made me wait a further hour to replace.

Part of order was wrong ordered donner wrap with salad and received chips in wrap instead which were soggy and stale. In Addition food was cold when we received it

Ordered from Koochini, was told order would be 45 minutes, then the restaurant added 5 minutes on to the time, then we got the notification saying it had been delivered and it clearly hadn’t. It would be a total different story if I said I’d changed my mind, they’d still want the money from us, but hey ho, happy new year and all that 👍🏻

my food came late then when it got here the order was rong so waited another hour for food to come it was nice but very poor service

Decent scran but waited an hour and a half for two 10" pizzas basically and the quality wasn't great.

it turned up not that warm a bit soggy and i got a pizza instead of cheesy garlic bread. basically threw away £15 really sad as this doesnt usually happen

been ordering here years and its always top quality, wont go to any other pizza place now

cheesy chip and garlic wrap was heaven

Best takeaway in Sunderland, and more importantly: best distributor of cheesy garlic bread. Koochini's for the win.

Drink missing from the kids meal but good other than that.

Absolute joke!! Do not order from here, you are wasting your time because the food will not turn up they will then take the money from your account and refuse a refund. We had to speak to someone from just eat to get a refund and had no reason as to why they refused. Looking at past reviews clearly this is something they do a lot! Bunch of idiots

The order was meant to be delivered at 01:50, it is now 03:20 and the shop is shut. The money has been taken from my bank and the shop wouldn’t answer when trying to call multiple times. Will not be ordering again and want a refund.

The order was meant to be delivered at 01:50, it is now 03:20 and the shop is shut. The money has been taken from my bank and the shop wouldn’t answer when trying to call multiple times. Will not be ordering again and want a refund.

Always very close to delivery time, hot and great portions. Used them for years. 10/10

Always very close to delivery time, hot and great portions. Used them for years. 10/10

Food was good, the take away added 10 minutes and took over an hour to arrived, a lot slower than usual!

Food was good, the take away added 10 minutes and took over an hour to arrived, a lot slower than usual!