KOO Kitchen & Wine in Argyll & Bute

Worst Indian food I’ve ever had. Very poor quality.

Just been in here and the bald man behind the counter had an absolute stinking attitude towards my mother who is in a wheelchair and is hard of hearing. He was had a sarcastic tone when talking and was acting as if he’d rather be anywhere else.

Very nice room with great view. Staff are great,very friendly

We arrived around 4:30 and asked to be seated upstairs as my husband and son are over 6ft so the small tables downstairs are not suitable for them to sit at, additionally the dining area is dark and I have difficulty with my sight. The usual gentleman who knows us well wasn’t on shift and we were met with an older and younger women who were abrupt and very rude. We were told ‘there’s only 2 of us and we can’t be going up and downstairs’ I explained we are locals and have never had issue before and explained why we couldn’t sit downstairs. They then turned their backs on us and continued to serve ice cream to another customer. After being ignored standing with our party of 6 I asked again ‘could we sit upstairs’ she agreed but told us we had to wait until 5pm to be served as they were busy. Thankfully 5 o’clock came and we were served by the usual gentleman who is absolutely brilliant and friendly. He made us feel welcome whereas the women made us extremely uncomfortable and to be honest discriminated against. My husband can’t help that he doesn’t fit into the small tables downstairs stairs and I shouldn’t have to explain my sight issues with the dark dining area. Additionally 1 person in our party is of larger stature and wouldn’t fit in the small booths and our son is Autistic so the quite space is better. I wouldn’t normally leave a bad review but staff should not question it when a customer asks to be seated in another area of a small restaurant. And making us feel uncomfortable about these issues is disrespectful and discriminatory. Other than that the food was lovely and my sons birthday dinner was rescued but the amazing male server who goes above and beyond. A true credit to the place.

Great food and perfect for families. The staff were all very friendly, and in particular, Ben was extremely helpful and attentive. Would definitely come back.