Based on 755 opinions finded in 1 websites
Based on 755 opinions finded in 1 websites
Nº 190 in 472 in Sutton
Opinions
Visited Kokoro Sutton on Thursday and was genuinely impressed. Although it was busy, the staff remained courteous, patient, and attentive. The food was freshly prepared, delicious, and halal which was very reassuring. The dining area was clean and well-kept. A lovely spot with great service!
Pal Patel . 2025-06-04
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Went to Kokoro Sutton last Friday and had a great experience! Even though it was quite busy around lunchtime, the staff were super friendly and handled everything really well. The food was fresh, tasty, and came out pretty quickly considering the rush. Also, it’s great to know that the food is halal that made it even better for me. The seating area was clean and comfortable too. Highly recommend if you’re nearby!
Eshaal . 2025-06-04
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Was really amazed with there food .good to be here again and again
Suraj Neupane . 2025-05-27
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Yesterday i visited to kokoru all food are mouth watering and especially sweet chilli and spicy pork are fabulous and the guy in the front is so humble and sweet to customer!
Sandesh Poudel . 2025-05-13
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Had a nice time with my love and the sushi was yhumm 🥰😍 will surely visit again 👌
Aaley King . 2025-05-12
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Yadab was very friendly and a good staff member. Food was very delicious
abines karuneswaran . 2025-05-08
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Having good time with family at kokoro sutton. Thank you for best food and service. Environment with clean and tidy
susmit ruchal . 2025-05-08
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Yesterday evening was awesome at Kokoro restaurant. Best of best sushi. Thank you Kokoro team Sutton for best sushi.
ritu gurung . 2025-05-06
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I love this place so much, never fail to provide such great service and amazing food!!
Joanna Lock . 2025-05-05
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Great choices, from mild to spicy. Would recommend.
shen t . 2025-04-18
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Spicy tofu is my favourite!!!!! I’m ordering it every lunch time. I really need to say thank you to this lovely chef that made this.😋
yunjing cui . 2025-04-12
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The food was delicious, portion size were good with affordable price
Lalita . 2025-04-11
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I liked this dish so much great experience over there
Bibek Poudel . 2025-04-10
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Today I had hot food at Kokoro Sutton.it was awesome.this is my first time at there.i had spicy pork with fried rice which is very delicious.i will visit soon again
Bishnu Reule . 2025-04-10
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The food was very tasty and delicious.i ate sweet chilli and noodles.i will visit again soon.
Suresh Tamang . 2025-04-10
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I have tried so many sweet chilis in different kokoro branches but in this one it's different and service they provided was good and specially Arun recommendation spicy chicken curry was fabulous
Ve K . 2025-04-09
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its my favouriteplace so fresh and hot food my favourite is spicy pork and so nice service
Parth Patel . 2025-04-01
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customer service is so lovely and the spicy chicken curry is so tasty
Safal Bashyaĺ . 2025-04-01
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I tried sweet chili Chicken. It was delicous
Deji kumari majhi . 2025-03-31
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My friend Binita who worked there advice me to come and I was really Satisfied with the great food and service
Doyat Yadav . 2025-03-31
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great quality food and amazing kind service!!! Would recommend
Siya Dixit . 2025-03-25
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Been eating here regularly for a while now and never fails to deliver tasty soft chicken and rice. Sweet chilli chicken is my favourite and so addicting. the staff here are hardworking and always do their best definitely one of the best
Ty D02 . 2025-03-07
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Value for money and Delicious 😋
Elin Satyal . 2025-02-26
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This popular spot in Sutton is known for its delicious and unique sushi dishes. It’s a must visit for sushi lovers
Narayan Bhattarai . 2025-02-25
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Very friendly staff nice food good service
Shah Chowdhury . 2025-02-21
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The service was very impressed and staff were very friendly and especially mr arun poudel suggested me sweet chilly and it was very awasome.
Rajan Belbase . 2025-02-21
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Kokoro is a popular choice for those seeking affordable and authentic Japanese cuisine in London. The combination of fresh food, friendly service, and quick service makes it a convenient option for both dine-in and takeaway meals.
Bibek Adhikari . 2025-02-17
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I recently celebrated my birthday at kokoro Sutton, and it was truly an unforgettable experience! The highlight of my visit was the incredibly kind gesture of offering me a complimentary meal to mark the occasion. This thoughtful touch made my day extra special and showcased the restaurant's commitment to exceptional customer service. The food was nothing short of amazing. Every dish, from the exquisitely fresh sushi to the delectable tempura, was bursting with authentic Japanese flavors. The presentation was impeccable, and each bite transported me to Japan. The chef's artistry was evident in every detail, and the quality of the ingredients was top-notch.
Rajesh Gharti Magar . 2025-02-17
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I recently had the pleasure of dining at Kokoro Sutton, and it was an exceptional experience from start to finish. Located conveniently on the High Street, Kokoro offers a fantastic variety of Japanese fast food that is both delicious and satisfying. The standout dish for me was the spicy chili chicken, which was bursting with flavor and perfectly cooked. The portion sizes were generous, ensuring great value for money. The sushi was fresh and beautifully presented, making it a feast for both the eyes and the taste buds.
Anish Chaudhary . 2025-02-17
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Very nice food and excellent service :) spicy pork is very spicy and very tasty.
Deee . 2025-02-15
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Very busy but fast service nice customer service
Alinur Alom . 2025-02-09
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Pujana was absolutely amazing, very warm and welcoming - raise her pay!! Before she leaves you guys
Laud Gyasi . 2025-02-07
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Nice food but horrible shop , makes McDonald's look posh ! Why don't they improve , ( maybe they want only takeaways, )
John Offen . 2025-01-24
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Fantastic food and lovely service
Daisy Chapman . 2025-01-21
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Fantastic spot for fresh and delicious sushi! Highly recommend for sushi lovers—it’s my go-to spot!
King Solaman . 2025-01-09
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The portions are too generous, great value for money. Attentive service staffs are exceptionally friendly, so welcoming atmosphere.
Midhun Thomas . 2025-01-08
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I Have visited this place with my friends and tried sweet sour chicken and some sushi .It was very delicious .They gave me a large portion for the affordable price . The Staff is always ready to welcome the customers with a smile.The sushi was fresh and tasty .I highly recommend this place for everyone .
Meka Revanth . 2025-01-07
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I paid for the large one on Deliveroo but they are putting less and less food in the pot👎
Rafael b . 2025-01-07
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I recently visited Kokoro’s Sutton branch and had a fantastic experience. The staff were incredibly friendly and attentive, making us feel right at home from the moment we walked in. The atmosphere was warm and inviting, with a relaxed vibe that made it a great place to enjoy a meal. The food was absolutely delicious flavorful, fresh, and well-presented. Overall, it was a wonderful dining experience, and I would definitely go again. Highly recommended!
Omar . 2025-01-06
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Nice food.Good portion lovely friendly staff.Highly recomended.Food quality is perfect..
Raju Khadka . 2025-01-04
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I recently got to try out Kokoro at the Sutton Branch. The key takeaways that I gathered were exceptional customer service from the staff, portions were fantastic for the price and the place was clean. I had an extremely positive experience and will be coming back in the foreseeable future.
Ujjal Gurung . 2025-01-04
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It was my first visit to Sutton branch, attention to customer service was on the spot, staff who welcomed and served me was a lady from Nepal, very cordial and warm welcome. Food was amazing, will definitely visit again.
sheraz rehmani . 2025-01-04
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When i have tried kokoro food last month which i ordered via delivaroo.that's cold and so hard to eat.today i ate at shop it's was different taste and fresh.i was happy for their improvement.i ate sweet chilli,rice and spicy pork.it's mine 2nd time in kokoro.i will visit again.🙂
Stephane Fernandez . 2024-12-29
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Nice place to eat in person but I absolutely do not recommend delivery. Items were missing, food was cold when it arrived and chicken was hard and incredibly spicy. I had to raise an issue via the Deliveroo app which was refunded 1 out of 2 items that were missing. The Chicken (Katsu - one out of several meals) was hard and there was barely any chicken, all batter. Do not recommend! Salmon was tasted off as well as the tuna in the sushi. Why call it fresh when it clearly isn't?
Mary Bill . 2024-12-28
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I had my first meal at Kokoro yesterday, and it was a delightful experience. Unsure what to order, a friendly Nepalese lady kindly recommended the chicken katsu with curry rice— it was absolutely delicious! The food was flavourful, the service was perfect, and the atmosphere was warm and inviting. I thoroughly enjoyed my meal and will definitely be back. Highly recommend!
Eloisio Salvador . 2024-12-06
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Good customer service and the food was superb. I enjoyed every bit of it especially how good I was treated by the front staff. Absolutely fantastic.
Junior Khing . 2024-11-22
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The atmosphere is cozy and welcoming, perfect for a casual meal. The chicken sweet chilly and the katsu combo was amazing. Staff is friendly, attentive, and always ready to help with a smile. The portions are generous and offered great value for money. Highly recommended!
warble duck . 2024-10-31
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I have experienced the food given is surely of not best quality because it’s take away and have always been cheated meaning less quantity then normal and quality requires a lot of attention.
Jayyy . 2024-10-16
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I am writing to express my dissatisfaction with my recent experience in Sutton Kokoro restaurant on I ordered a meal but upon payment Unfortunately I found no available seating due to insufficient CHAIRS “not crowding” When I requested a takeaway bag and cover to enjoy my meal elsewhere: those staff refused my request and insisted I wait. Given that I paid the 20% eat-in VAT, it is reasonable to expect accommodations for a takeaway under the circumstances. Their responses were not only unhelpful but also impolite, which left me feeling disappointed. I hope you will address this issue to ensure better service in the future . Thank you for your attention.
cheung Eliz . 2024-09-29
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Really good food with excellent quality/price.
fioretti giada . 2024-09-10
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Very tasty food. Shrinking portion size (depending on who serves you)!
Mark Mohamed . 2024-09-04
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Save your money. I Ordered from here via Deliveroo. Worse decision I ever made. Food was of poor quality. Katsu Chicken and sweet chilli chicken tasted stale and old (1-2 days old if I had to guess). Food made me feel very Nauseous and sick.
Blueprint 101 . 2024-08-12
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Good food and good and friendly staff.
Han Fearon . 2024-08-04
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Too hot and stuffed, got their doors closed, small aircon hardly works, they force the door close. No fresh air. Avoid on hot days for sure
Mo Sam . 2024-07-29
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The restaurant offers a delightful selection of dishes that cater to various tastes and preferences. I tried the chicken katsu curry and the sweet chili chicken, both of which were flavorful and cooked to perfection. One of the standout features I noticed is the generous portion sizes which is excellent value for money. The staff at Kokoro are friendly and efficient, contributing to a pleasant dining experience. The service is quick, which is perfect for those looking for a fast and convenient meal. There was a small extra charge for an additional pot, which was unexpected but not a deal-breaker.
Vishnu E . 2024-07-12
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Today i went to kokoro to have lunch. (chicken kastu) it was very tasty and delicious. there was very nice environment and good service. will be coming back as soon as possible.
Rachana Gaire . 2024-07-12
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the food is tasty and good and the service is very good. the way they address the customers is soo satisfying and pleasant. the girl who addressed me is so respectful.
ARAVIND REDDY . 2024-07-09
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For no reason they have stopped offering half rice and half noodles as a basis for a dish. There is no cost difference so why this change? For me, that's the end of my Kokoro relationship
Ben Marshall . 2024-07-08
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I recently dined at Kokoro in Sutton, and it was an exceptional experience! The moment I walked in, I was impressed by the warm and inviting atmosphere. The highlight, of course, was the food. The sushi was incredibly fresh and beautifully presented. The portion sizes were generous, and everything tasted authentic and delicious. The service was top-notch as well. The staff were friendly, attentive, and knowledgeable about the menu. They made excellent recommendations and ensured that we had everything we needed throughout our meal. I also appreciated the reasonable pricing The staff were friendly, attentive, and knowledgeable about the menu. They made excellent recommendations and ensured that we had everything we needed throughout our meal. Overall, Kokoro Sutton is a fantastic place to enjoy a delightful Japanese meal.
Nabin Bhujel . 2024-07-06
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I went to Kokoro today to buy their sweet and sour chicken . It was very tasty, soft and with the sauce! Will be coming back as soon as possible, Food: 5/5 | Service: 5/5 | Atmosphere: 5/5
Achuk Gaire . 2024-07-04
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Always a good shout for sushi. Tasty and fresh. Decent prices.
Sara . 2024-06-26
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So delicious food and wonderfull service which makes me attract to go there i usually going for doing lunch.
s tamang . 2024-06-24
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No effort to clean or clear the tables. I had a very disappointing katsu. While sat near the serving area I watched just-cooked food getting tipped out on top of stuff that had been under the lights for some time. Not impressive. Lots of praise in other reviews for the sushi, so I guess that’s better. But I won’t be getting hot food there again.
Gary Law . 2024-06-06
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Yes, yes, yes, every week Very tasty, fresh, spiced or not (depends how u like) food. I've been "taking out" food since they opened and never had any issues ! Thank you ! 🥰
Florin Dos . 2024-05-27
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Got take out from Kokoro. The sushi was OK, but the cooked food was terrible. Especially the bulgobi beef, which wasn't bulgobi beef it was large chunks of overcooked beef. It was completely inedible.
Bathsheba Weiss-Lijn . 2024-04-27
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Ordered sweet chilli chicken. Chicken was like rubber as you see on the picture.
Kaisar Khan . 2024-03-10
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The boss treats her employees like slaves. Horrible. I will never go there again.
Konstantin Bräutigam . 2024-03-06
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I got the seafood udon and it’s really fishy I wouldn’t recommend it. I think they didn’t clean the seafood especially the shrimp enough.
MJ BD . 2024-02-23
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Had an all salmon set today. The quality of the two slices of the sashimi was really good. The salmon nigiri was ok. Salmon and avocado rolls were good. The wasabi was spicy which was good.
Kitty L . 2024-02-18
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Fried chicken is very wet, but it's dry and hard at the same time. It is not a Japanese nether korean. Not a Chinese also.
UK Chef . 2024-02-03
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We popped in for lunch, and the food was delicious, as usual. The sushi was very fresh, the hot meal charming, and the chicken was tender, but I asked the lady behind the desk to give me an empty pot, and I was surprised that I had to pay £ 0.50 p CASH, which is unusual at other branches they've never asked for any money it is just a cardboard pot 🤷♀️
M.O . 2024-01-23
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I went to Kokoro today to buy their sweet chilli chicken. It was very tasty, soft and juicy with the sauce! Will be coming back
Eric J . 2023-12-29
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Popped in for a bite to eat alone after late night shopping. The lady manager was screaming at her poor staff and there were bike delivery drivers all hanging around. It was an awful experience and very uncomfortable to hear how she treated her staff. She even shouted (word for word) at the poor girls working there ‘it really pisses me off!!!’ In front of all the customers. Totally unacceptable and aggressive behaviour. This was around 7pm on 21/12/23.
Lynn Speirs . 2023-12-21
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ordered box with meat and rice, they put 99% rice and just few pieces of meat (sour chicken), and rice probably was cooked day before, i can’t eat this rice at all.
Nazar Turenko . 2023-12-18
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Really gone downhill. Chilli chicken is basically tasteless, so much so that the only flavours are sugar and black pepper. No salt, no spice, no seasonings. The chicken is now rubbery lumps with soggy skin. You get given a ton of flavourless rice with a tiny amount of chicken, if you get the large size, you get more rice but no more chicken. All you can taste of the meal is boiled rice, you wouldn't know what flavour the food is supposed to be. This used to be so good, now it's worse than tasteless.
A . 2023-11-06
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Cool spot in sutton for a quick tasty Japanese lunch
Adam Wells . 2023-11-04
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A popular place and for good reason. The large chicken katsu curry is more than enough for lunch; chances are you'll have some leftover for a pre-dinner snack! Sometimes I'll get the chicken gyoza to go with it. I can't fault how much food you get for the money, and at virtually the same price as a McDonalds these days, having a Kokoro instead is a no-brainer. The staff often seem a little rushed, so it would be good to have a few more hands behind the counter. The eat-in area is quite small and fills up very quickly.
Jamie Gray . 2023-10-22
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The tofu karsu curry was very bad. I didn't like the taste made me feel sick.
Aditya Varma . 2023-10-20
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Comida boa... mas pode reduzir um pouquinho a pimenta 🌶️
Reginaldo Bortolotti . 2023-10-08
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Absolut empfehlenswert. Geschmacklich ein Traum und preislich völlig okay.
Manuel B. . 2023-10-05
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Very filling - recommend sweet and sour chicken, sweet chilli chicken and salmon teriyaki. Portions are incredible!
Sunny . 2023-10-04
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The food options are good. I tried Katsu curry but did a mistake of taking the curry on the rice and not seperately. I could see in my large pot the curry was not enough for the whole portion of rice. chicken sweet chilli and sushi options are very nice.They also have vegetarian only sushi option.
ratish tiwary . 2023-10-03
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Good place, but it needs more friendly atmosphere
Joanna . 2023-09-14
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Popular place, always busy at lunchtime so expect a queue. Love the sushi and the hot food is popular too.
Ian Knight . 2023-09-12
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The food tastes nice and the presentation of the boxes look cozy. They provide soya sauce, wasabi and chopsticks (additional cutlery can be demanded) Next time I'll try a eat-in lunch to see the service and atmosphere. Rate: 7/10
Pablo Cerezo Barrera . 2023-09-04
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I have been to multiple Kokoro restaurants across the UK. The food is yummy and you get a decent portion size with lots of choice available, both hot and cold. For ‘fast food’ it tastes fresh and hot. I gave 4/5 stars for this Sutton restaurant as the staff allowed 2 people to cut the que of which I had been waiting 20 minutes already. They seem flustered by the amount of deliveroo orders coming in and off the street customers.
Jessica Faulkner . 2023-08-21
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The service is terrible, they’re spending to much time worrying about the delivery drives which now means the customer Service diminished. Then on top of that I got home and my chicken was under cooked.
Leon Salfo . 2023-08-18
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Food was great .but if you're a first timer you'd be on your own like picking your own fork(not packed with food) and no offer of or drink in sight anywhere
Karen Zabbey . 2023-08-18
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Excellent value for money. Great recommendation.
James Brett . 2023-08-08
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Visited Kokoro Sutton for the first time today. Good food for a fair price, with very pleasant and polite service. 😊
Lee Hards . 2023-08-04
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아주 합리 적인 가격에 누구나 짧은 시간에 한국음식을 맛보고 만족할수 있는곳~ 어쩌다 한번 딜리버루 주문에 소스 미씽하지만 바쁜 매장을 가보면 직원들이 빠른 몸놀림이 예사롭지 않다는것… 맛있어요~! 잘 먹었습니다~! K-Food~! 항상 응원 합니다~대박 나세요~^^
Julia P . 2023-07-26
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This was my first time visiting Kokoro. Value for money was excellent. The food was hot and more than plentiful. Although this was a "fast food" outlet and most people use it as a takeaway there were a few tables in side snd out. It was very clean. Thankyou ladies for a pleasant late lunch with my grandson.
Christine Perrett . 2023-07-26
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Food quality is great. but seems like the rice to side dish portion has leaned more to rice recently. Practically the whole box is rice for a regular.
Benjamin Toft . 2023-07-22
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Delicious food. Really busy at lunch time.
Maria desousa . 2023-07-21
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The food was very tasty, I ordered the chicken katsu, but they didn’t put enough sauce on it :( I’ve been going here for 5 years, and they never put enough sauce.
Mirran Bainick . 2023-07-10
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Excellent portions for the price, food is usually fresh and hot! Recommend
Onereviewatatime . 2023-07-10
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Teriyaki salmon is definitely yucky 🤢! over cooked, chewy and awful. Leaves a terrible aftertaste. Don't waste your money, it's even worse if you're ordering through deliveroo! You can't return it for an exchange.
Asem Bia . 2023-06-18
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Lovely food, eat in, take away or order online... one of the best on high street.
Plamen Cvyatkovski . 2023-06-11
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Very rich, the food and varied excellent dishes,The taste of the spectacular food, very rich, I am a customer Nitkol Di Ceron
Nitkol Di Ceron Tafur . 2023-05-02
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They don't do the half price sushi before closing 😭😭
Alan Hewlett . 2023-04-26
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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I visited this restaurant after seeing it featured on The Apprentice. Unfortunately, the experience did not live up to the hype. Upon arrival, we were made to feel like an inconvenience rather than welcomed guests. We had to ask whether we could sit down, and instead of a warm response, we were curtly pointed toward a table. The table we were directed to was not exactly clean, next to another uncleared table—despite the restaurant being almost empty. Anisah, the Apprentice candidate, appeared overwhelmed with delivery orders and collections. Meanwhile, a man who seemed to be her father spoke loudly to other diners about having thrown out five customers the day before for swearing—a story that did little to enhance the atmosphere. After waiting 35 minutes and repeatedly asking about our order, we were told how busy and successful the restaurant had been. At one point, we were even taken into the kitchen to be shown how many chefs had been hired to meet demand. I under this was meant to be friendly but really it was just completely unprofessional.When the food finally arrived, it turned out to be a basic Costco-style pizza base topped with Indian ingredients—something I’ve had many times from takeaway shops. It was far from impressive. The overall experience was disappointing: poor customer service, a toilet without soap and a long wait for mediocre food. It took an hour to receive what was essentially a takeaway pizza. Edit: Since I cannot reply I will edit my review and put it here. We were the only customers in the restaurant apart from a couple to our left who left shortly after and 3 ladies in the corner. I find it extremely disappointing you have fabricated that 'our group' (me and my friend)were disruptive. We were not disruptive in any way, we sat patiently waiting for our food. The only interactions we had with staff were asking about the wait time and if we could have the correct drinks that we ordered.There couldn't have been multiple complaints as there weren't enough people physically in the restaurant for their to be multiple complaints.