Kitchen And Pantry in Hounslow

Visited on Monday around 12 noon for brunch. Food was good but service was really bad. Asked for the table to be cleaned which meant dabbling here and there without giving a good clean. Ashtray wasnt emptied. Really wanted to show the waiter how to clean a table properly. He came across as lazy and like he didnt really want to be there. When we asked for the bill , it was as if I'd asked him for £100. This was my first visit and my last visit.

Estoy familiarizado con este lugar, y en visitas anteriores lo habrían calificado como OK - bueno - la comida y el servicio han disminuido desde que abrió sus puertas. Hoy entré a comer algo, me senté y esperé. Después de unos 5 minutos, le pregunté a un joven que estaba limpiando las mesas si aún estaba en servicio de mesa, dijo que lo estaba, de manera bastante abrupta. Vi a miembros del personal en la parte de atrás, uno parecía estar en un descanso (bastante bien), uno no haciendo nada, así que me senté y esperé. Después de unos minutos más tuve suficiente y me fui, vigilado por el personal. No hay disculpa o explicación. Quería enviar un correo electrónico a la compañía pero ninguna cantidad de búsquedas produjo un sitio web / detalles de contacto. Lástima, este lugar solía ser bueno.

Engañados por el bonito piso de madera (presumiblemente un remanente de días mejores), fuimos a encontrar mesas tambaleantes, desayunos cocinados, huevos revueltos secos, salmón ahumado de mala calidad, café sombrío, sal y pimienta en bolsitas. Con tantas opciones en el área, uno pensaría que el propietario se esforzaría más. No voy a volver.

Llevé a mi hija a desayunar recientemente. Desayunó té, aguacate triturado y huevo escalfado en tostadas de granero. También tuve el mismo pero añadí tocino como extra a mi comida. Viene con hojuelas de chile que puede agregar a su gusto. Tomé un café americano con leche caliente a un lado. La comida era muy sabrosa y también disfruté el café. También tienen una gran selección de pasteles y tartas allí también.

¡El increíble servicio al cliente, el personal amable y la comida increíble, tuvieron que volver al día siguiente! Se lo recomendaría a cualquiera!

Like to visit here, staff are friendly and coffee is good. Pastries need to improve for sure, more substantial breakfasts are better.

A good croque madame and side salad for lbut not much bechamel sauce inside the croque accompanied with side salad, fluffiest and lightest almond croissant, washed down with earl grey tea, all for around £10. Decent lunch but still hungry

Really lovely environment here and met family for breakfast. Started with a good coffee or two and then a tasty breakfast. Didn't feel hurried and service was good with friendly and helpful staff. Prices were also good considering it's London.

Popped in to K&P for Breakfast. Had a full English and a cuppa which was very nice. Friendly staff nothing was a problem service wise. Would go again for sure Many thanks :))))

This is a difficult one because I am a regular to K&P and have witnessed a gradual decline in what could be a great place. Location great, decor and seating okay, family friendly etc. But... One gets the sense that whoever owns the place is never/rarely there. One or two of the staff are great; smiling, attentive. Too many are surly, inattentive and have that special knack of looking anywhere other than at the tables and diners. And the food is mixed. Breakfast is great. Today’s lunch (jacket potato) was hard and stone cold; so cold it didn’t melt the butter that was on it. This would have/should have been obvious to the staff. But today’s real kicker. It’s around freezing point today, with a bitter wind. And the spring on the door isn’t strong enough to close it. Each time someone entered or left the door remained a good 9” ajar with the bitter wind blasting through. And it’s been like that for ages. Why don’t they fix it? The staff must know because on a few occasions we asked them to close it. In the end I shared door closing duty with a lady from another table who had a young baby she was trying to keep warm. I’m going to give it a miss now until the warmer weather as I’ve suffered lesser versions of this too many times now. If the owner is reading this and wants to make a real go of K&P they just need to be there for a while. Sort out the door, retrain or replace the miserable staff and add a little quality control to the kitchen.

I called in here for coffee and banana cake while passing time waiting for appointment. I liked the coffee but the banana cake was disappointing. It tasted dry and stale. The staff were not at all friendly. It was not that cheap at £6.49. I would not use again.

Very nice place, I had food here before and it was nice but the service then and now were a let down . The guy serving me was saying hmmmm after I ordered & was chatting to his colleagues in a European langage. On the second time we ordered for my friend a lady was smiling welcoming and more pleasant experience .

Given the fierce competition in Chiswick for upmarket cafes, we were expecting good things when we dropped in for a coffee. The surroundings are quite nice, and there's lots of seating. However, the slice of cheesecake we ordered was very stale and had to be returned. The waiter apologised and deducted the item from the bill, but failed to remove the other two slices of cheesecake which remained for sale. The coffee was also pretty poor too.

Final breakfast of the posting, needed something special. Driver recommended this place, wasn’t sure what to expect having read previous review. But like everything you need to make your owe mind up. Well it was great, yes you have to order at the counter, but service was friendly and timely, great coffee Avocado on toast with bacon and eggs, lovely. One of the team said he had probably the best omelette he’s ever had! Recommended? Yes, very much so👍🏼

Servicio: Muy mal, el miembro del equipo se comprometió conmigo 3 veces y me ignoró 3 veces. Tuve que ir a la caja, conseguir lo que quiero y pagar la factura.

Beautiful place. We had a breakfasts and coffee was very nice. Relaxing pace for meeting with friends or family.

Quick Tasty Friendly Relaxed Great atmosphere Best scrambled eggs I’ve ever tasted... What more do you need?

Came for lunch with my husband great food very big portions good prices. Quick service lovely and relaxed atmosphere. Can't wait to return.

Friendly but slow service, below average food served one person at a time. Some were finished before others food had even arrived. I will not return.

Pedimos el desayuno inglés completo, pero me atrevo a decir que tiene medio lleno porque sólo tenía una rasher de panceta, una diminuta sausag y tomate, Media (aparte de dos huevos fritos, algunos champiñones y tostadas). 2 media Mi hijo pidió una patata chaqueta había chili: big papa pero de muy corta había chili. Como un todo decepcionados con el ammounts de comida. Tiene una buena ubicación, pero debe mejorar la ammounts sirven.

Here for Breakfast. I was greeted by an utterly miserable man who didn't say a single word to me during the entire visit. The food when it arrived was shockingly bad. I ordered Eggs Florentine with smoked Salmon. What arrived was two flat eggs that looked like fried eggs with solid yolks on two stale nasty muffins. The hollandaise sauce was more like salad cream, sandwiched inside this mess was some very grey looking smoked salmon. Next to this was a head-scratching pile of iceberg lettuce covered in salad dressing. Iceberg lettuce and salad dressing for breakfast??? Everything about this dish was dreadful.

Decidimos probar cocina y despensa para el brunch en un hermoso día soleado, ya que los bancos fuera están en un gran lugar de sol.

Las órdenes salió mal, el camarero no me importó. Personal parezca aburrida y deprimida, muy poco acogedora. Nada es claro, no hay carta, no hay lugar a la orden, a veces es el servicio de mesa, a veces no es muy triste, teniendo en cuenta que no muy barato aunque barato te esperas un poco más donde pasar dinero ganado duramente.

Ho vissuto a Londra 3 anni fa per un anno e mezzo e giuro non c'era giorno che non entrassi in questo coffee place.

I used to love this place - great sofas to relax and read. Adequate if not fantastic food. Now it's just tatty and scruffy. In need of a serious makeover. Sofas are torn and smell of wet dog. Shocked that they think this is acceptable to the paying public.

Such a lovely place. Nice service with smile. I tested scramble eggs with salmon was amazing. Fresh squzzed juices... Energize is the best ❤❤❤ I will come back soon

Been a few times. Staff a little miserable . Nice sofas. Food coffee good. But hardly a place to relax, think read. WHY this noise. Heavy rock at 1030. ???? Such a shame.

Ok the food is terrible salad stale and brown chips soacked in oil and sandwich dry and thrown together gutted we stopped with so many other good places to eat in the high street.

Mi café era excelente, de mi amigo anhelando 'una taza y un pedazo bien 'fue debidamente satisfecho con té y una tarta con plátano y toffee, que pronuncia deliciosa, antes de salir a explorar el entorno y Chiswick. Tan agradable encontrar otra zona de Londres sin los sospechosos habituales en la calle y en cada esquina. El servicio era amable, cortés y eficiente.

Since my last review on this place, I decided to drop in a get a takeaway burger, chips, side salad & fresh orange juice. Service was really rather slow and inattentive; food itself was bland and stingy - chips portion was tiny (McDonalds kids happy mean is more plentiful and a third of the price!); burger was rather tasteless and really nothing special (again McDonalds much tastier and cheaper - never thought I'd be saying that in relation to K&P;!); side salad was missed out alltogether!

On a weekday lunchtime (1pm) when the place was about a third full I went in, hovered by the door unsure if I was supposed to wait, and since there were about 4 staff chatting at the till I eventually presumed I was supposed to order and pay at the till, the (perfectly pleasant) waitress said No I will come to you, I ordered a toasted tuna with fries and waited 25 minutes - rather too long esp as the staff seemed to be larking around most of the time - for a clammy tasteless tuna sandwich made with that cheap dough-y bread that costs about 20p a loaf and barely counts as bread with very obviously bought-in fries that were tepid, limp and undercooked, all on a cold plate. The condiments included cheap vinegary ketchup in plastic tear-open sachets, and I had to pay £6.99 for the privilege of wolfing down my tasteless lunch having run out of time thanks to the wait and feeling decidedly ripped off. How is it that somewhere as upmarket as Chiswick even supports this place? The décor is nice I will give them that, lovely distressed leather sofas and tables so they probably get lots of ppl thinking 'Oooh that looks like a nice place' except it isn't - all style, zero substance. Really annoying to be honest.

I’ve tried their tasty avocado with bacon recently. I was impressed with excellent service and atmosphere. Very nice quality of coffee. Flat white is outstanding!!

I’ve been with my friends. Food was really good. Avocado on toasted lovely❤️ also squeezed juices mniami and very healthy (detox is my favourite). Friendly staff big thanks for Magda and Domika! Two crazy and professional sexy lady’s I will be back soon!

Lovely coffee and food. They got nice fresh squzzed juices. Staff was very nice and friendly. I definitely come back...

Nuestra primera y única visita a este café en Chiswick. Nos quedamos totalmente hambrientos y queríamos algo sencillo y tenían un tablero exterior publicidad huevos revueltos, que era lo que queríamos. No tomó mucho tiempo para cualquiera de nosotros estar esperando a aviso de orden. Pedimos dos montones de huevos revueltos con bacon y salmón. La mesa no había sido limpiada. Los huevos revueltos llegó bastante rápidamente, pero ambas fueron terribles. La mía era incomible, así como de mi pareja, pero él estaba tan hambriento que comió de todas formas, no me es difícil de entender cómo se puede hacer un lío de un plato tan simple como eso, pero estaba lleno de duro huevo blanco y recocido, que casi no parece real, huevo era una farsa. Cuando me atrajo la atención de 'manager' a este en la primera oportunidad (no personal vino cerca de las mesas, pero estuvimos charlando por la izquierda) y hasta los huevos en mi plato que enseñarle asqueroso fue, él simplemente se encogió de hombros y groseramente dijo que es cómo cocinan aquí! Después de terminar nuestro café y va a pagar la factura me dijo que estaba dispuesto a pagar por el salmón que había comido, pero no los huevos revueltos que parecían razonables. La mayoría de buenos restaurantes que valoran a medida y puede cocinar adecuadamente habría sacado de la cuenta completamente. El maleducado que parecía estar a cargo y dijo que entonces sostuvo debería haber señalamos enseguida tratando de poner la culpa a mí, pero como ya he señalado había tratado de conseguir la atención de alguien sin éxito. De todas formas, después de una desagradable escena ridículamente innecesarias y hecho totalmente por él, descuento de £5 la factura con una gracia que semejantes fue la peor experiencia de mi vida. Nadie parecía estar a cargo, no pareció importarle a nadie y todo el lugar era un miserable experiencia irrepetible. Si estás en Chiswick por favor evita este lugar si no quieres su día arruinada y su comida comestible. [encima por un par de cafés, un zumo de naranja y 2 huevos revueltos un cargo de £22 extraño estaba por encima de las posibilidades para un ambiente mediocre y comida incomible].

We wanted to go to one of the independent coffee shops for lunch and chose Kitchen and Pantry. The food was average and over-priced - the avo on toast was bland and dry and the service poor.

It was our first time at Kitchen & Pantry. We thought it was great. We all chose from the Avo Range which was delicious, and they made me crispy bacon as requested! Very impressed. Staff were friendly. Thought it was a great quick stop for a light lunch. To top it off we had freshly pressed Apple Juice which was delicious. Thanks guys!

I don't know what's been going on at Kitchen and Pantry but it's gone from being one of the nicest cafes in Chiswick to one of the worst. The quality of the food has definitely deteriorated and I was recently served some porridge which was totally inedible. Before the change to table service over the summer it was run efficiently and they served decent food at reasonable prices. Since then the food has got worse and prices have gone up. Maybe it's due to a change of management but they really need to sort themselves out.

We used to come here quite frequently.Unfortunately, on two recent visits in August and September 2017, we found that the prices have gone up but the quality of food has gone down a little bit.I really hope the management read this review. Because it used to be one of our favourite places for a spot of weekend breakfast. Unfortunately, things have worsened slightly. A couple of points:1. The hollandaise sauce on the Eggs Benedict is quite odd. It tastes a little vinegary. And the way that it is served makes it quite unappetising. It looked as if it had been squirted from a plastic bottle. When I've had really good Eggs Benedict, the eggs have generally been covered in a generous helping of hollandaise sauce. Kitchen and Pantry team, can we have more (and better quality) hollandaise sauce please?2. You used to serve food on attractive wooden boards. You now serve them on plain, cheap-looking white plates. This makes the food look less attractive. Plus the food now goes colder more quickly. The wooden boards used to keep the food warmer because wood insulates more effectively against heat loss.3. The vegetarian breakfast in early 2017 used to be quite edible. On our last visit, the quality of vegetarian sausages that you now offer seems to have deteriorated. My partner does not eat meat, but will no longer eat the vegetarian breakfast here.On the plus side:* The coffee is decent* There are comfy leather sofas if you get there early enough* The venue is dog friendly* The service is decent

crap service and crap tasteless food.it's hard to make food this plain and boring but they managed it

Have been coming here to meet friends here for a few years now and was disappointed with our visit today. Food and drinks kept being wrongly brought to us, baked potato with chilli was very dry, avocado on toast was hugely over priced (literally 2 small slices of barely browned bread and a sliced avo... no dressing, salt etc). High chairs have no straps which is dangerous. Will think twice about returning.

The worst customer service ever! Rude, unprofessional, careless staff with bad attitude. Add to it messed up orders, dirty cutlery, tables that never get cleaned and you can see the whole picture. Oh, they also ask you to pay the bill when they feel like. It is hard to get worse than this...

This is is our regular place for Sunday breakfast and afternoon coffee and cake.Sadly recently the staff has been changed and the new crew are extremely rude is absolutly unbelievable .I ordered at the till and paid for everything .When we finished and left. The girl ran after us and shouting YOU HAVEN'T PAID YOU HAVE TO COME BACK!!!!Not once not twice!!?I was very angry and I said we haven't paid??!!When we came back inside she checked and said YES you have paid . I was absolutely furious and no apologies at all.When I made a complaint about two of the staff Dominica and Evelina to the manager(Kasha) she said we are very stressed and it happens.This girl is working hard and she will be here anytime you come !!!!!!With this attitude I can tell you this place will go down very quickly .Thank god there is no shortage of coffee shop in Chiswick.My new place will be Patisserie Valerie. Now they have moved to Turnham Green and very airy and spacious .No more Kitchen and Pantry with this customer service and attitude. Hopefully they will realize sooner than later and do something about the staff.Very sad!!.

We have been waiting 15minutes for coffee and out cheesecake has been forgotten.The waiters quite often arrive with other food at our table asking if we have ordered it. It leaves impression of very messy place.Coffee and the cheesecake were good though but I know better places in Chiswick so will not come back again.

Avocado on toast with bacon and a cup of coffee, music was too loud, food was a little dry, portions good, didn't really like the chili on my avocado made my tongue burn.

After a leisurely stroll around Portobello market on my 40th Birthday, my husband, children and I stopped here for brunch. We sat at the only available table amongst used plates and cups and pondered leaving when staff walked past without moving them. However two hungry children persuaded us to stay. On ordering I can only say I was surprised by the inconvenience this seemed to cause the lady at the till who tutted and sighed through my order. The food was ok but pricey for the quality and there was a definite lack of smiles from staff. A disappointing start to my Birthday, but luckily it got better after leaving!

Had some light breakfast options with family. Food was yummy, staff were helpful and decor was nice. Did the trick. Would return again

I'm not sure why there are any negative reviews. My review is for the Notting Hill location. I've stopped in 3 times in the past few days after moving into a flat down the block. The waitstaff have always been lovely. My coffee,pastries, and sandwiches have been perfect. The food on display looked delicious. The patrons eating inside and outside were enjoying hearty breakfasts. I think the prices are appropriate for the quality and location.

I've been coming here for years quite happily (mostly for weekday breakfasts). It's always been rather expensive so it was usually a weekly treat. Sadly lots of change here in the last couple of weeks - new staff (who are too often unsure of what they're doing); new more expensive menu layout (for breakfasts at least); possible new sourcing for their ingredients - e.g. their sausages now are still reasonably tasty, but the old supply really was very much better. Additionally, last time I was there one of the staff told me that they're also now doing table service (rather than ordering at the counter), so the business is trying to shift from 'smart cafe' to 'restaurant'. Frankly, I'm not sure this sort of diversification is going to work for them, as it seems a rather half-hearted to me (i.e. they'll need to tweak much more of their 'marketing mix' than they're currently doing), while Chiswick already has a major over-supply of restaurants.In short, if you've been going there for years, you're likely now to be rather disappointed, but if you're new to it you'll probably like it (so long as it's not too expensive for you). For me, I know I'll not be going there with anything like my former regularly.

Unprofessional and slow service, food nothing special. Advertised as gloten free, but only option was an egg on its own!

Staff are not friendly at all, lacks a friendly service. No smile or friendly welcome. Went in a second time and got told in a rude manner that they were closing. Definately wont come here again.

Nice decor howeverI asked the lady at the til to check if the veg sausages are vegan she said it's not in her book and there is no point her asking the kitchen because 'they wouldn't know' ...erm it's a kitchen of course they would know. I ordered toast, beans, mushrooms and tomato... the portion of mushrooms was tiny (1 level tablespoon) and the half a tomato I got was covered in oregano but barely cooked. They didn't offer my mum sugar for her tea when they brought it over. They have the plate washing station in the restaurant so if your sitting at that end you can't hear your friends. The breakfast was brought out on a board with grease proof paper on top. If your gonna try and be fancy with a board why would you do that. Waste of paper! Just use plates. It felt like we should be happy to be here. I wouldn't go back.

I walked by this restaurant on my way to the tube. The ice cream on display caught my attention. I had to stop by for a taste. The ice cream and cone were exceptional. I had strawberry and vanilla. The best ever. Addressing the rudeness of the servers. I witnessed the customers in front of me. It was a woman (on the phone) with school age children. One of the children jumped up on the counter and sat there while Mom paid. Then the children were rude to the staff. Mom never paid any mind to the behavior of the kids. My experience with the server after all that was positive. She was helpful in discussing the different flavors and giving me tastes. I think that sometimes you get what you give. I recommend this clean and delightful spot.

Stopped here for breakfast. The food was really good, however the service wasn't anything to write home about. They weren't very friendly. But I can overlook that with good food and free wifi.

Visiting friends in Chiswick we made a point of visiting the Kitchen and Pantry as it is our host's favourite place for breakfast.Ordering is at the bar, but the menus are not available at the ordering point. Nor are the chalkboards visible.However, we soon ordered a pair full English breakfasts, a ham and cheese omelette and avocados on toast with poached eggs. Three coffees of varying types and a smoothie.Our drinks arrived promptly and were good. Our food came in good time and was well presented. Everything was excellent and the portion sizes were good.We found the service good.

Ordered avocado and bacon on toast , partner ordered chicken pie , Avon on toast - not ripe enough still hard. Partner got his food after I had finished mine, chicken pie ok. Asked waitress where salt was , on the coffee station , ... she had walked passed it twice getting to our table, not impressed by her lack of customer service or smile. Won't be rushing back here. Coffee was excellent as was the Portuguese custard tart, rest of it needs review.

A " couldn't care less attitude" from staff underpins a dreadful experience at this cafe - at least this Easter Saturday, if you could hear them above over loud music. The much vaunted loose leaf tea is made by a machine to its specification. Pastries and scone dry and not nice. Floor littered and the toilet in a bad state. I know that is not the staffs fault, but failure to clean is and the cracked sink must harbour bacteria, as perhaps the tired baby changing mat. Go elsewhere

Paid for 2 extremely small eggs and quarter of a small avocado.Crepes overpriced.Don't recommend this place for brunch.Next door offers better quality and more competitive prices.Are the ingredients organic for these prices?

Love this place for early Saturday breaky (9am-ish). Gorgeous freshly squeezed juices, avo on toast and coffee with a relatively good service from the busy staff. Places go fast at the weekend, but good way to start in the busy high street. definitely good value for money compare to expensive overrated next door Pain Quotidien.

Crepes with banana and maple syrup were ok at best. Took longer than expected to be cooked. Service seemed disorganised - numbers not given out with orders, staff walking round looking lost trying to find owners of coffees

Service rapide. Plats copieux basiques mais tres reussis. La salle est très chaleureuse avec ses fauteuils en cuir! Ambiance relaxe!

Been to similar places in California so had high hopes. Place was heaving at lunchtime which was a good sign. Had to wait for a table which I'm guessing is the norm.Great looking menu on the board. Opted for a crepe and coffee. Service was quick but the crepe, veggie, failed to impress. It came on its own without any salad quite frankly I was left lacking. Coffee was fine and I can see why half of those were drinking rather than eating.If I lived locally I'd visit here to drink as opposed to eat. Nice place but need to offer more.

We visited Chiswick recently as my daughter had an audition at Artsed. My mum came along and we visited the Kitchen and Pantry for a cup of tea. Well we were greeted by a lovely lady who took our order and invited us to sit down and she would bring our drinks over. We sat on a large very comfy leather sofa where we were able to take in some of the atmosphere . Its like a home from home place with some tables and chairs for those who prefer a little more formality especially if eating a meal. We were tempted by the homemade scones and I ordered one which again the waitress brought over to us. It had been warmed through which I think was a great touch and the taste was fab. Not doughy at all and very fresh. After some shopping we were so impressed by the attitude and food at this place we went back for lunch. We had the homemade broccoli soup which was perfectly seasoned. It was served in a generous sized bowl with a couple of slices of seeded bloomer; again the bread and soup where to die for!All staff were extremely polite and helpful. All the food we saw served to other tables looked great. We will definitely visit again. Thank you

We were 4 friends: ordered jacked potato and three poached eggs and avocado on toast. Don't expect elaborated breakfast - eggs were overcooked (as they had been cooked in the microwave inside coffee caps), they didn't hace olive oil for the table and service didn't make any effort as jacked potato came 20 min before the rest of the dishes, so it was cold when the rest of us had their eggs. We'll not come back again, very expensive for the quality and service you receive. Dissapponted

Really good flat white and lovely comfy lounges to enjoy it onBest in portobello roadFriendly staffThumbs yup

Easy food done badly!!! Breakfast was bland. One slice of toast. Veggie sausage mash Potatoe with carrot very strange combination and tasted even stranger...chicken pie with salad - pie was not hot. Salad dressed with garlic. Great location such a pity the food is a disappointment

Expensive, tepid food, massively overpriced and pretty bad service.This place looked really nice and inviting. So we stopped for lunch. We ordered a soup, avocado on toast with bacon and eggs. My son had a cheese toasty. 2 hot drinks and cold drink. £20.My mums soup arrived first. With one half of a slice of brown bread... HALF A SLICE. not even a crusty roll. No butter. No cutlery. When my mother asked for butter, the lady on the till rolled her eyes. Yes, really. My sons toast arrived next. I think he could have made it better himself. They couldn't even be bothered to cut it properly. It looked like it had been torn in two by the gruffalo. Mine eventually arrived, after being delivered an incorrect meal first, cold. Cold bacon, cold toast, cold poached eggs. No cutlery again. I couldn't even finish it.The staff desperately need some customer service training. Shame really because I'm still hungry as I write this review. And it looked so promising from the outside.

We popped into Kitchen and Pantry while looking for something light to eat. The sofa's looked comfortable an inviting. Sadly that's where it stops. The waitresses hardly understand English and barely understood our order, which was just avocado with bacon on toast! Initially she said that would be a special order so, we had to point out to her that it was written on a chalk board on the wall, eventually she understood. The coffee we ordered was cold. I tried to explain to one of the waitresses that we would like hot coffee, eventually after much frustration and embarrassment another waitress brought fresh cups of coffee which was again just barely drinkable. The avocado, with bacon on soda bread was fine although one of the avocados was bruised. Sadly we couldn't wait to leave.

Showing my parents around Nottinghill we stopped for lunch. Admittedly it was very busy- being Saturday, but after finally finding a seat, my mothers meal came out quickly, took 20mins for our drinks then the rest of us had to wait over half an hour for food! When we asked for an update we were rudely spoken to and told nothing they can do! When the food finally came it was the wrong order. No apologies, they simply do not care once they have your money! DO NOT EAT HERE. One Toilet so queue also took over 20minutes!

Un concept génial: on choisit le nombre d'ingrédient que l'on veut pour son breakfast, la façon dont on veut les œufs et tout ça dans une ambiance seventies avec canapés et fauteuils en cuir et décors à l'ancienne, j'ai adoré.

Det eneste negative ved denne cafe er den ikke særlig opmærksomme betjening.Ellers hyggede jeg mig gevaldigt med min frokost,som var en velsmagende toast med avocado og spejlæg.Jeg valgte at sidde i en af de dybe lædersofaer.To mænd kom og spurgte,om de måtte sætte sig i sofaen overfor.Ja,selvfølgelig.De havde en velopdragen hund med,som også fik plads i sofaen.Nu er jeg fra Danmark,og der ville der have lydt et ramaskrig fra sundhedsmyndighederne ved vovser på restauranter,men jeg fandt det utrolig charmerende og dejlig afslappet.Bag ved i andre sofaer sad nogle kvinder med deres spædbørn,og de så virkelig ud til at hygge sig.Nogle klager over,at der er meget støj.Jamen,det er da fint,at snakken går-det viser,at stemningen er uformel,og at folk føler sig godt tilpas.

We stopped for breakfast as sofas and wifi seemed inviting but not impressed. A bacon and egg sandwich had no top on just one small piece of unbuttered toast. Hot chocolate wasn't hot and premium prices were not justified.

I recently went to the Kitchen and Pantry for a quick lunch during a Portobello Rd shopping trip, we choose this place because it looked nice enough and the prices seemed ok. But even considering the reasonable prices for food (drinks are expensive) the quality was really disappointing. We both had jacket potatoes and my girlfriend's 'mixed veg and cheese' looked worse than an 90's school dinner. The veg in particular seemed to have been dumped straight out of a mixed frozen veg pack and microwaved for a good hour to make sure all the nutrients and flavor had been exterminated. Unfortunately the veg must have taken up all the mircowave space because my chilli con carne version was stone cold (and pretty much tasteless even when returned hot).Service was slow and, while some of the staff were lovely, others looked less than pleased to be interacting with customers.Even ordering at the front desk felt like a military operation - In particular, when I asked for sweet potato jackets I was told they had just run out, but when my girlfriend's lunch arrived (a normal potato) I was told they had just run out of normal potatoes so would I mind having a sweet potato... So we took it in turns to eat lunch because of the delay to my meal.Portobello Rd has loads of cafes and street food stalls, I'd recommend trying any of them before this place.

Et noget forvirret personale, og er menukort som var lækkert og anderledes, men desværre var de allerede lige over frokost løbet tør for en del af tingene, så vi endte med en halvbagt crepes og et glas lunkent juice. Det virkede meget uorganiseret og personalet var ikke særlig imødekomme. Vi behøver ikke den oplevelse igen

Came for brunch and enjoyed a savoury crepe, some smoothies and poached eggs. Quick service although Ai think the price is a bit high

dejlig mad - og skønt personale. God stemning. Vi var der lørdag formiddag og der var mange børnefamilier - lidt larm, men det må man kunne forvente.

Ended up here after a long visit to Portobello Market. The food was delicious and the decor is rustic and lovely. It was really busy though, and the servers give that impression as well. It's not the place to leisurely dine. They have pre-packaged options and food that's made to order. I had the scrambled eggs on toast and it was delicious compared to the same meal in other places. My sister had the jacked potato with chili con carne and she really enjoyed it is well, side salad included. Only one (unisex) toilet for quite a big, crowded place. There was always a line (and no toilet paper, before staff was alerted).

My partner and I cobbled together vegetarian and vegan breakfasts from their 'build your own breakfast' menu. The food was average at best - like a budget hotel buffet. Flavorless and unexciting. It is served on a wooden plank for extra flair however... It is a shame because the decor and location are great but the food and service let this place down immensely.

Poor servis and price very expensive . We order some food and drinks in Sunday and when we finish they ask us to leave the shop because another customers are waiting. Decorating is make warm atmosfere there but just this.

Terrible service and over priced. Poor (and practically non-existent) vegetarian options and they charge 50p extra for soy milk - ridiculous.There are much better places to eat on Chiswick High Road so I'd advice you avoid this place.

We were greeted with a sullen reception and confused conversation when trying to order a caramel hot chocolate. I was persuaded to order a "delicious bap " which would not disappoint ( initially only wanted a coffee and croissant). The egg yolk in my bap was hard and when I asked for a replacement 2 seconds later exactly the same hard yolk was delivered. My daughters bacon was soggy and pink and I can only deduce that our food was pre cooked and maybe microwaved! Good coffee but was charged for a large cup without being asked what I wanted, expensive poor quality food. The loo smelt of dead flowers and indeed a huge bunch of such were there with a very difficult bolt lock. I cannot believe that Chiswick tolerates such a place!

Called in to kitchen and pantry for breakfast.We ordered the 4 item breakfast one with vegetarian sausage.The food was nice but hated the vegetarian sausage - which was more like a veg pattie than a sausage not nice!Thought the food was nice and good value for money.Would go there again !

I have been many times in kitchen & pantry Chiswick, I highly recommend the flat white, plus warm brownie with ice cream on top are a must !!! Atmosphere is brilliant, so cosy and chilled, if you get the chance to get to seat in the sofas they have inside don't doubt it. And tables outside are a great option for summer with friends, family and/ or your other half.

I visit this place quite regularly of a weekend morning - before it gets too busy. Staff vary in friendliness, recently improved. Coffee is good, also good variety of breakfast choices, excellent naturl porridge, but muffins not a good choice.

If you're looking for somewhere to sit and relax, this is perfect. Upholstered chairs, soft couches, great coffee and smoothies. Breakfast and lunch along with wraps, cakes and muffins. Lovely healthy smoothies and smooth coffee. Everything is very clean and the staff are pleasant and attentive. Highly recommended

Lived in Chiswick for almost 15 years, never been before, always thought it looked a bit too mumsy.Anyway, went for a coffee, tea and cappuccino and we had to wait for 15 minutes whilst there was major confusion with the orders, not only us. My sisters latte was boiling, which is unheard of.Pretentious, slow, overpriced and music too loud. Will never go back

Great skinny latte's, juices and fab selection of wraps, jackets, crepes, muffins, cake, nibbles. Nicely decorated, 6 big sofas as well as tables & chairs. Friendly staff. Great location. Outdoor seating.

Very welcoming and Friendly staff. Good good and reasonably quick. Not too crowded on an early Saturday or Sunday morning.

I'm sitting here with my daughter at kitchen and pantry having paid £12+ for a breakfast that was a complete disaster.We ordered a sugar crepe and 4 piece cooked breakfast, which to be honest I should of returned back to the kitchen.The crepe had to be made twice as the first presented to us was like cardboard, the waitress said "it might be a bit dry, and I'm making another if you would like it instead" the crepe was as dry as a poppadum so I said yes to the replacement. 15 mins later we were presented with another-still poor quality, but edible.My breakfast consisted on 2 poached eggs, bacon, mushrooms and 1/2 tomato and a slice of toast total cost £5.50. Come on at least 1 whole tomato please. Poached eggs were microwaved and still had she'll on them and were a solid mass. Any decent cafe/restaurant should poach in water surely!!!!! Overall really disappointed with entire experience and staff really miserable. Looks nice, but waste of money!!!!!!

I ordered a veggie sweet potato spicy wrap from the large selection they had made up and cut into thirds in a glass cabinet. The wrap was advertised as best toasted.I took my number spoon and chose a table.Some time later my plate arrived, it contained 2 thirds of a wrap, each piece approximately 65mm wide. This means they make up filled wraps, cut them into three and only serve two thirds of each wrap to customers. A rip off and not enough for any hungry adult for lunch. I should have complained there and then but I was so hungry I just ate it and left...still hungry. Unless they improve the portion sizes I would avoid the place if I were you.

Le lieu est sympa avec ses gros canapés super confortables.Par contre, la qualité de la nourriture est moyenne: ça reste de la petite cuisine pas exceptionnelle.Mention spéciale pour leur brownie: un DELICE!Bien pour une halte le midi ou pour le goûter.

This place has a little of everything, looking for breakfast or lunch you'll find it here. A little more expensive than your usual cafe but the atmospher makes it worth it. If your a yummy mummy, student, child with a grand parent or someone looking for a breakfast or lunch meeting place you'll find everyone here. I selected 3 things from the breakfast list and my friend had the full breakfast, the presentation was very good and the food was excellent quality. Pop in and treat yourself.

J'y suis allée pour le brunch du dimanche matin. La décoration est sympa et chaleureuse. Par contre les œufs benedicte étaient horribles, la crêpe vegetarienne a peine meilleure. Le service incompétent car les couverts et la serviette trempaient dans la mauvaise mayonnaise des œufs.

Warm welcome. It was clean & tidy. Great lunch time offer on the Chiswick High Road. Quick, friendly & efficient service.

Brilliant lunch time offer - tummy full, great service and clean - great place on Chiswick High Road to while away a few hours.

Nice Friendly staff, good range of Coffee's and Crepe's, comfy sofas too. good location on Chiswick High Street, just round the corner from Turnham Green Station

Great location, good coffee and fresh juice.I've always had good food here... breakfast, jackets, sarnies etc.Can be busy, especially if you want a sofa seat but the atmosphere is pleasant and I always enjoy relaxing here.

Popped into the Kitchen & Pantry for a spot of late weekend breakfast as was out shopping along Chiswick high road. We walked passed any number of quaint little coffee shops and other establishments offering breakfast delights, however we settled on K&P as it had been described in the past as being "quite nice".We sat at a table and waited and waited and waited until we found out it was not offering a table ordering service and thus had to join the rather long queue to place our order. Literally 15 minutes later I was being asked what I wanted by the one member of staff serving while there was six other members of staff milling around and not being particularly attentive. The lack of menu made ordering a bit of a faff (hence the long queue I guess) and eventually my order was placed and told it would be brought out to us and given a wooden spoon with our order number.Drinks came out first, and I had ordered Tea....now I like my tea strong and enjoy particular blends, however this tea was way over brewed, almost stewed and not really palatable. Given we were against the clock as had an appointment shortly afterwards I decided that I would just accept this and our food was delivered.Whats better than a full english at the weekend? Well it would seem almost anything at this point. The eggs were over cooked and a little rubbery, the mushrooms had no taste at all, the sausages were not particularly high in flavour and encased in plastic that I suspect thick enough to encase used nuclear fuel rods safely and the beans were clearly a "low salt" variety (hence a little low on taste once again)....all of which was served on a not-very-rustic wood serving platter, sadly coating with a sheet of greaseproof paper to make the clean up easier, but the eating process much harder given that every time you used your knife to cut any food it would tear the paper and deposit shards into your food.All of this was topped off with a rather wobbly table (as most seemed to be it appears) so given the price it was a poor experience overall.The one saving grace was the background music which was pleasant and not too loud....sad that this is the highlight of what should otherwise have been a great start to a sunny weekend.

The food is pretty average and not a pretty price. However in a few visits I've never been able to use the advertised free wifi - the codes they hand out don't work (and I discovered on my second - and final - visit only last for an hour anyway). There are far better and cheaper options on the High Road.

I have been there twice, it's a good location on Chiswick high street and the place seems to be busy every time I walk past. First time, I had a veggie crepe. Didn't like it as it had big chunks of broccoli in it. I was asked if I want salad with it and wasn't informed there is an extra charge for it. More importantly I found a piece of chicken in my veggie crepe. I eat meat so I didn't really mind but when I let the waitress know she seemed surprised and said I don't think so. Probably she is not aware that vegetarian dishes are not to be served with meat in it!! Second time I been there, trying to give this place another chance I had the sweet crepe with banana and maple syrup. My friend went for the banana and chocolate. Our food was served, my cutlery were really dirty. I asked for new cutlery and they didn't even say a single word for giving me a dirty fork and knife.Then my friend said he found a piece of broccoli in his sweet crepe. My food was dry and I m certain I can cook better than that at home. They clearly keep all the ingredients together when they make the crepes so they get mixed up. Waitresses are not polite or smiley at all. I don't think I would go there again. Literally next door there is a "pain quotidien" which is 10 times better.