Kins Kitchen in Sheffield

Terrible service food even worse never will I spend my money again

Pedimos nuestra comida a las 8 pm, dijeron que serían 45 minutos esperamos 1 hora 20 minutos. Volvimos a llamar y dijeron que aún no ha salido, será después de las 11 pm. Terminamos cancelando porque nos estaban robando. No pida de esta comida para llevar. Incluso el servicio al cliente fue terrible. No feliz

Been waiting nearly two hours now for my food. Rang the takeaway three times and been told various lies about how long it will be. Avoid unless you are on a diet and don't want to eat. Updated to add that when the food eventually came it was tasty. I like my reviews to be honest so even though the service was diabolical chaos the food itself was nice.

the egg fried rice was not just rice

Ordered ribs but got loads of little pieces with no meat, always order from but never again

i collected my order last night and when looked at the receipt they have charged me for delivery

Order here regular, but I’m very disappointed. Delivery took over 2 hours, the food was cold. Will not be ordering from here again

Chips was missing from the omelette meal

Lovely meal every thing was hot and delicious

The food is always tasty. It has always been on time and piping hot. Kins is now our go to Chinese Takeaway.

food wasn't as I ordered and the food that did come was terrible

Food was good and portions were great. Just less salt next time.

Generous portions of good food. We ordered set menu B for 2 and it was more than enough for 3 people! The hot starters were especially nice. We ordered in the shop and it was ready in less than 15 minutes. Friendly service. Will be going back again.

Very speedy delivery and tasty food

Rubbish. Food turned up cold and missing one of our group’s meal. Called and was told they were not prepared to pay any sort of refund and would get the missing items to us in 30-40 minutes (after waiting an hour and a half already). Asked them what good to our party that is, just refund the missing items and we’ll let it go. Got told no… Saturday’s are busy and we do what we can. I said fair enough but when you get it wrong you need to correct it. They still said no and effectively said if you have any problems, tough. Avoid this takeaway.

Ordered for 17:40 and it came at 17:10 which meant not everyone was home from work so ended up going cold

First time using this take away but don’t think we will be ordering again lm afraid. The chicken was very dry and tasted of salt, no flavour and the sweet and sour sauce was non existent. Very disappointing

Prawns not cooked noodles cold and full of grease

excellent food, will definitely be ordering again 😋

when they do get your order right it's good.

Food was slightly cold, and paid £3 for what was half a bag of chips

Not very good ! Don't recommend it I ordered from just eat, order was later than planned, I had chicken sezchuan the chicken was very thin pieces more batter than chicken it was dry hardly any sauce cost £25 for 2 mains & 2 sides not worth the money at all !

Not very good ! I ordered chicken sezchuan, and the chicken pieces were very thin more batter than chicken & very dry hardly any sauce cost £25 for 2 mains & 2 sides was not worth what we paid i wouldn't recommend this place

Fantastic food and great service. I highly recommend this as its one of the best Chinese Takeaways I have eaten from

our order was very nice I couldn't fault it one little bit

We had a large meal box which costs £19 we are very disappointed with the amount of food recieved, for a large box the food amount I would say is below average

Would rate less than one star if possible. Probably the worst Chinese I’ve ever had.

Not my usual Chinese takeaway but ordered from from here because there was a long wait for delivery at my favourite takeaway, thought me and my son would try Kins Kitchen! NEVER AGAIN! Waited 2 hours ( only live 10 minutes walk away) my son phoned up for update when it was to arrive..and they got the ticket order mixed up! Never offered a discount for the nearly 2 hour delay! Meal arrived after I'd gone past hunger, the Chicken in my Chicken fried rice was like eating a rubber I used to erase my pencil drawings at school, chewing for England! I felt like I was asking the chicken if it needed a drink! AVOID!!

Polite and friendly delivery driver. Great food, enjoyable as always. Thank you.

Will only order from Kins always lovely

Ok, not the tastiest food of the hot & sour soup was poor

Delicious and prompt delivery as always

The food was almost 45 minutes late, it was cold and the £11 duck was sent cold and with hoisin sauce. We will not order from here again.

Placed an order tonight and was told an hours wait so fair enough, nearly 2 hours later it arrived. Only after about 5/10 mins i realised something missing so phoned up to be told we could send it out which wasnt any good as we was half way through our meal plus given how long it had taken already was useless and we'd have finished eating, i was then told after saying that wasnt an option to phone back another day and being hung up on, the service tonight was absolutely terrible and wont be returning anytime soon either

Food was piping hot & was really good

Absolutely lovely meal really hot and really enjoyed it .

Lovely food, all hot and delivered early

Never has a bad meal from here alway lovely

Item missing. It's happened on two separate occasions. Crispy duck portion poor.

Fresh, great tasting and plenty of it!

Second time using them, faultless as the first time!

Arrived very quickly, nice and hot - delicious thanks very much

Fast delivery, really lovely food piping hot! Will definitely be ordering from there again!

Food was cold when it arrived. Very late delivery. Won’t use Kings kitchen again.

Food delivery was withing the time they gave us, food on the other hand wasn't very nice bbq sauce tasted like salty gravy and the rice dishes were cold

The quality of the food was good, the only thing that was slightly off was the prawn crackers as they didn't taste fresh

Food was good, portions are massive but the bbq & sweet sour sauces were too salty and too concentrated. Would order again just without sauces unless this was a one off?

Amazing as always. Won’t order from anywhere else.

Food was delicious as always! The best Chinese in Sheffield by far!!

I ordered for 2 people when it arrived it would have fed 4 excellent food and price. The driver very friendly best chinese food in Sheffield would highly recommend

Our order was spot on no complaints at all

Food would have been nice if it wasn't too spicy to eat we ordered a salt and pepper box and can handle spicy or hot food but this was unbearable as though the spice amount had been doubled so spoilt what would have been really nice food as we couldn't even eat it.

The food was hot and very tasty We have never had a bad meal from here Will be ordering again

Been ordering from kins kitchen for years wouldn’t go anywhere else

Beautiful definitely going again.

Awful quality food. Chicken was terrible. Stay away

Very fast delivery and fantastically tasty food

Amazing food as always however I did have to call the restaurant to chase the order as it was late. Hopefully this was just a one off as normally the delivery times are really good

I wasn't happy at all the food was not nice I was missing chips what I payed for I won't order again

It was hot and we enjoyed it very much would recommend it to anyone

Good value excellent piping hot food really enjoyed our meals

It was nice ,still hot .I had beef which was a little dry and the spring roll had shrimp in it which we don’t like so we didn’t eat it . The delivery guy was friendly

Just had happy family meal, chicken chow main mini spring rolls, all delicious, would recommend

Been ordering from Kins Kitchen for the last 30 years and never been disappointed best in Sheffield

Bist chinesse in shef abslity luv it ere best salt n peper chicen

Absolutely useless. Waited 50 minutes after placing our order to receive a text to say they were too busy to complete the order. So 9.15pm trying to find someone else to deliver.

Absolutely useless. Waited 50 minutes after placing our order to receive a text to say they were too busy to complete the order. So 9.15pm trying to find someone else to deliver.

food tasted lovely but the spare ribs portion at a £7.50 is a big rip off 7 ribs with no meat on them shocking. and people what put reviews on here saying massive portions are deluded or have got beer /wine goggles on

Food arrived on time, was lovely and hot. Polite delivery driver as always. Everything is perfect. Thank you.

Only Chinese place I will eat from. 100% every time.

Ordered food for 17:40, came at 17:05 my husband wasn’t even home from work yet hence why I ordered it later. The driver looked at the receipt and said ‘oh yes sorry I’m early’ but I explained I ordered for that time because my husband wasn’t getting in until half 5, by time my husband got him from work the food was obviously cold. I rang the restaurant and they couldn’t do anything

Great food and fantastic service as always.

Worst Chinese we’ve had in a long time. Took over 2 hours to come after been told 50 mins, food was cold, soggy and tasteless. Most went in the bin. Will never order from here again.

Best food and delivery time will recommend and use again

Very happy with the food and delivery no complaints at all will definitely order again sometime soon 😊

In correct information and not letting customers know they are not delivering

We have a Chinese from kins kitchen once a month, it's always hot wen it Comes, they say it may take 1 hr but always 40 _45 mins, always tasty, and very reasonable so thank you kins kitchen xx

Lovely food as usual, highly recommen

Really enjoyed our meals hot and on time thanks

read a few of the comments before ordering and I'm so glad I ignored the serial complainers !! (just check their profiles it says everything) and I didn't let them deter me ! I put the order through online- nice and easy , I actually had to query something so I called up and it was my mistake but the lady on the other end helped sort it out. I've been to collect and the food was fabulous! piping hot, tasty and very generous portion sizes ! I would definitely recommend

I WILL NEVER ORDER FROM KINS KITCHEN AT GLEEDLESS TOWNEND AGAIN…. FACT ….WARNING ALERT AVOID DO NOT BUY HERE. AVOID LIKE THE PLAQUE Look at the picture I took of the food they sent- that’s a special CHOWMEIN wtf BAD HORRIBLE DISCUSTING POOR STANDARDS FOOD - NO PRAWNS IN THE SPECIAL CHOWMEIN last two orders - everything in chowmein like noodles and veg was overcooked and all sloppy and very substandard - ALL PORK WAS FATTY AND GRISSLEY - no sauce when I ordered extra sauce Refused me my refund although we didn’t eat the crap, I also offered to take it in myself Oh and if you order the ribs and order the ko or the peeking sauce ITS THE SAME SAUCE, what an insult to the unsuspecting customers, I ask, what else are they upto in the back kitchen??????? AVOID

Very nice meal would order again

Good quality, great taste, friendly delivery driver. Recommended by my daughter and will definitely order again.

Had the worst Chinese ever, although it arrived on time, I found the whole meal tasteless , also my order was wrong, ordered char sui chow mein, got beef instead, ordered sausages for the kids and they was burnt! Spend nearly 30 quid and not worth it at all, half way through eating, ended up binning it . Never order from here again!

Ordered from here often over the years. The last 2 times have been disappointing. I ordered a second time as thought it could have been a one off. Chowmein tasteless and funny saccharine taste- used to be the best chowmein going. I know ingredients may need to have changed due to cost of living but, definitely put me off.

Food was tasty, hot and ready at arranged pickup time. Never had an issue with Kins Kitchen, have ordered from there many times and will continue to.

Normally have no problems but tonight they got my order wrong. Bit deflated

Love this delivery man , he’s always happy and so friendly mwah xx

arrived piping hot lovely food king prawn chow mein was delicious. 5 + from me

First time we've ordered from here. Food was delicious and hot. It was really tasty. Will definitely be ordering from here again.

Absolutely tasty! Portions were generous and the food delicious. Plus they're not far from me what's not to like! Will most definitely order again.

Lovely delivery man always so pleasant and happy

Food quality and quantity was horrendous. Items was missing, the ribs had nothing on them, the chicken was overdone and we couldn't eat it! Never usually had a problem but won't be ordering again

Best chineese only place I will order from

Massive portions! Tastes absolutely beautiful, best Chinese I’ve had for years! Definitely recommend

Lovely food as always! Delivery driver Chris always cheerful and friendly

Lovely food, I would definitely order again

Waited over an hour and the order was wrong, when I brought it to their attention? They said they would send another out. Two hours later it’s still not here! Shocking! Will never use again However the only compliment I can give this place is the young lady who answers the phone? She seemed really apologetic and also embarrassed.

Best food in Sheffield portions immense delivery time excellent 👌 😀

When you spend £55 I would expect prawn crackers to be free with the order.