Based on 101 opinions finded in 1 websites
Based on 101 opinions finded in 1 websites
Nº 272 in 398 in Monmouthshire
Opinions
Stayed in accommodation above doesn’t say anything on booking.com about load music being played till early hours absolute joke no need for it at all on a Tuesday night aswel 🥱🤯
Shaun Critchley . 2025-03-18
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Waitress is nice, environment is good and has a pool table.
Josh Orme . 2025-03-08
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Nice friendly pub good atmosphere everybody chatty friendly staff and good music till late 👌
David Gannon . 2025-03-03
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Can’t comment on the overnight stay But if you disagree with anyone that claim they rule the roost you get kicked out
Helen Ray . 2025-01-19
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I went for the Thursday open mic night, had a ball, locals were friendly and supportive. Can't wait for the next one.
Anouska Wheeler . 2024-09-20
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The King's Head chepstow is a friendly local pub to many and a great pub to people visiting you will always find friendly staff who are happy to help and a great music and outdoor garden venue....its a must if in chepstow especially there games nights, karaoke and fancy dress also live music is always great 👍 well done Leo, G and all the staff....
Charlotte Kear . 2024-09-08
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Do not recommend the accomodation at all. Very noisy karaoke and disco on the ground floor until 2am. Toilet and bathroom are on the corridor's end, toilet seat is wonky. Non existing customer service, landlord is very rude.
Dora Heczey . 2024-04-22
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Great atmosphere,top entertainment
Chris Cooper . 2024-04-15
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Really enjoyed the night here bar staff friendly and welcoming
Mathew Latimer . 2024-02-07
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We stayed in the accommodation above the pub. The electrics to the table lights went off (or on) as I plugged in my phone charger so there was a dangerous short somewhere. Music was very loud until 2am then there was lots of swearing outside for at least another hour. Pop in for a drink, but I would avoid for accommodation.
Mark Jones . 2023-11-17
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Good pub good game of darts there aswell only let down when is says they're open up online and when you get there its closed?? Happened a few times now
Louis Fisher . 2023-10-15
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Stayed the night at their hotel. Did not enter the pub. The room was spectacular 👌.
Elizabeth Martin . 2023-09-01
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I haven't been in the Kings Head for years. I was on a hen do recently and we ended the evening in here. We just had one drink. The staff were pleasant and polite, but I thought the pub had gone downhill and was a bit of a dive to be honest! Music playing, some tables and chairs and a dance floor. Won't be in a rush to go back - sorry!
Julie Morgan . 2023-08-26
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Always a great time in the King's head, Emma and John are always friendly and welcoming. Couldn't recommend this place enough!
Ash Parker . 2023-08-23
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Good place, stayed for 2 nights in the large room. Good lager and well priced, friendly and helpful bar staff. Toilet, bath, shower and rooms were to an excellent standard. Only annoyance was the side door with code got stuck when I returned late. Also, the door handle to my room was loose, not a massive issue as I tightened it but I did ask for a screw driver and didn't get one to sort the issue. There was music going on until closing time. I was in my bed and I hear NOTHING! It was great! 100% would book again.
Joshua Sisson . 2023-07-16
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Great little pub. Good prices and great for darts
Darts Watcher . 2023-03-24
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Lovely atmosphere and great and friendly bar staff xx
Nicola Murdin . 2023-03-18
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Nice pair of DJs on and great friendly staff!
Justin Hay . 2023-01-16
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A decent selection of beers and ciders. Ample room and friendly enough. The decor could use some work, and a wider selection of ales - if not on tap, then in bottles - would be nice. Centrally located to the town, though,which is nice.
William Bruce . 2023-01-15
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Friendly staff and lovely chilled atmosphere.
Gareth Fear . 2022-09-20
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Recently reopened under new management (July 2022)
Piotr Włodarczyk . 2022-07-29
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Friendly people, friendly landlord and very good prices!
Connor Baker . 2020-12-11
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Friendly staff, a pool table, Juke box, good selection of drinks.
Kirsty McGhee . 2020-11-14
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Just had a wonderful roast dinner whilst they accommodated a small party for a close friend. Fantastic staff and great food!
damian hardy . 2020-10-04
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Friendly staff good selection of beers at a very good price. The downside is no food at the moment but this is going ahead in about three weeks.
emlyn lunn . 2019-11-09
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I didn't think I would enjoy this place when I walked in, but I enjoyed my stay and found it a very pleasant pub. Nice friendly staff
j w . 2019-11-01
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Proper pub, not a huge range of beers but friendly and helpful staff when we visited yesterday afternoon.
Andy G . 2019-05-19
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Awesome little pub, and they allow dogs 😁😁
Katie Lewis . 2019-05-14
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Music terrible quality speakers on sat night! no toilet roll pretty grotty all round.
suzie williams . 2019-02-26
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It is believed that this pub is now closed (15.04.17) It is open, but no good for lovers of good beer!
Richard Lemon . 2018-12-11
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not the nicest layout and quite labyrinthish to get to the outside area
Alisha Ahmed . 2017-10-22
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Good food and excellent accommodation
Jenny Lane . 2017-03-13
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Excellent castles ales and an obliging, helpful staff .the food is excellent too.
stuart lawes . 2017-02-04
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Staff are very helpful and friendly
Simon Wilcox . 2017-01-13
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Popped in Sunday evening. They normally stop serving Sunday dinner at 6pm, but they offered to put together a meal for us regardless. Result! Food was great & included pudding! and the service was second to non. So friendly, and they couldn't do enough for us. Made for a great evening 😀 Highly recommended. It's the people that make all the difference. Check it out.
Chris Davey . 2016-10-02
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Staff - rude - too young to be behind a bar with such a bad attitude / customer service We asked for 2 pints of Stella - but it was served in a NON STELLA glass - yes this does make a difference. Our Stella went flat - wrong glass Asked the young lad for a Stella glass only to be told that i had to be grateful it was in a glass - and he didn't have any Stella glasses - as they were dirty - DISGUSTING RUDE ATTITUDE
Caroline . 2016-09-20
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Lovely freshly decorated pub,, Sunday lunch is great but the menu in the week is just as good, I had a home made lamb pie,,delicious Serves local brewed beer, and one of the only places in Chepstow I can buy a sparkling J20,, TVs and darts board, but also comfty sofas for a lazy coffee and cake,,
Janice Jones . 2016-05-14
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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48 Opinions
Unfortunately, my experience here was disappointing. First, the staff were quite rude and unwelcoming, which set a negative tone. After ordering my food, I was informed it was a cash-only establishment. Considering it’s 2024, this is highly inconvenient. When I mentioned I only had a card, the staff reacted as if it was unusual, which felt dismissive. This outdated approach, combined with the lack of customer service, makes it hard to recommend this place. It’s only a matter of time before a more modern and customer-friendly chip shop comes along and takes their business. If you're in the area, I’d advise going further into Caldicot for fish and chips.
708 Opinions
There was only one girl working the bar and waiting tables, she was rushed off her feet but did a very good job. The same cannot be said for the kitchen! We were a table of 4, so not a large party. One meal came out wrong and was sent back. They had put the wrong sauce on and offered to put the correct sauce over the top!!!! One meal had a side order that didn’t arrive until after the main meal had been eaten so that was also sent back. The replacement meal was not cooked properly so again was sent back. This meant that only 3 of us actually ate a meal!! I refused to pay for the 2 meals and the side order but this should not have happened. At no point did anyone from the kitchen or management offer any assistance and the poor waitress was nearly in tears. There was a party of 10 in at the same time eating, plus other customers in the bar and the poor waitress had to deal with everything on her own. Disgusting way to treat a member of staff, she did her very best and we let her know that it was not her fault. We have previously run establishments like this so know from experience that this was seriously understaffed. Having sent 2 meals and a side back to the kitchen I expected somebody other than the poor waitress to come to speak to us but obviously they didn’t care enough about their customer service. I will say that the waitress deserves a medal and a pay rise, she also makes an excellent cup of coffee. We will definitely not be returning.
385 Opinions
Bought a groupon voucher to attend here for a surprise Birthday meal, booked a table a week in advance. Arrived to find the restaurant completely closed, there was no attempt from the restaurant to contact me and let me know they were closed. This completely ruined what was meant to be a nice Birthday meal and to top it off I am now out of pocket as we had to get a last minute table in another restaurant and have to wait 2 weeks for Groupon to issue the refund! Definitely do NOT recommend!