King William IV in St Albans

We held our office Christmas party on Fri 13th December and the evening worked out very well. We were allocated the space at the end of the restaurant (for about 20 people) so there was enough space for everyone to circulate and sit down when the festive buffet was served. The food was plentiful and tasty - definitely good value for money.

I came here for the first time and pub was lovely and the food was lovely but the attitude from the the staff was shocking… i came with my sister and my 2 kids and her two kids..ages 2 year olds 4 year old and 11 year old… the youngest children were excited too see each-other so as you imagine alot of excitement happy screams jumpin etc… the man with the pigtail was getting so annoyed and told us that level of behaviour is unacceptable.. he then continue looking at the kids talking about them to the staff and was counting to himself 123 as if he had to control his anger… the waitress older woman with messy bun walk past my child stood still and threw her hands up in the air and shook her hand because my 2 year old child walked infront of her… my kids were not behaving badly just excitement.. my sister then called her other half to come get her 2 years old daughter because she felt she couldnt have here there as she screams with excitement… the kids settled and ate their dinner and was no bother before we left my 4 year old pulled his chair out… and the waitress said to him “you best put that back because if an old person falls over you be in the world of trouble” also the waitress brought my main dinner out with my starter which i said i dont want my main now im eating my starter for her to get annoyed about that….. food was lovely but the staff are not welcoming they are rude and ive never had that bad customer service before

One of very few pubs serving chicken wings with chilli or bbq sauce with added bonus of sizing for £12 (enuff for snack for 2 adults & 2 children) If eating with children turn left for seating, children not allowed in bar area.

Staff was repeatedly rude (man with pigtail in back in restaurant hall). I have no other way to explain this rather than discrimination. Just in case, be aware that the attitude to you in this pub may depend on your background.

Great food and drinks selection, quick service and the staff are all so lovely

Great atmosphere, enjoyable quiz night.

The food was lovely, great value for money and the staff were welcoming and friendly. Would highly recommend.

Nice Sunday lunch. Burgers and Shepard's pie were delicious

The service was good tables cleared very pleasant staff. Plus food very nice.

Really lovely and went down an absolute treat

It was so good and really enjoyabls

Friendly staff and clean tables! Just had a drink with friends. Needs a new carpet badly…

We love the quiz and the pub, we are here every Wednesday, Anthony is a great quiz master. Staff are great and WE LOVE JILL! She’s the best. Food is so delicious (chicken wings especially) and there are loads of offers on the Ember Inn app, highly recommend.

Great pub quiz every Wednesday. Antony is a fantastic Quiz Master!

We come for the quiz on Wednesday - the place is buzzing and Anthony the quizmaster is simply the best

Antony and team always run a great quiz. Lots of fun rounds with music and pictures.

This must be the friendliest pub in St Albans. We come every Wednesday for dinner and the quiz night. Food and service are excellent and the managers and staff know all the regular quiz goers by name

Servers are very friendly and the quiz night has a very fun atmosphere

We attend weekly for the quiz and food. The service is always good. We have a regular booking as we have a wheelchair user with us. Jill looks after us very well.

Great food and even greater staff. Very friendly and professional.

Always used to come to the Wednesday quizzes so we popped in after a rainy walk and the kids ate, portions were fab, lots of menu choices and good value.

The staff was very good quick to be served and staff were very friendly brought drink to table for us good atmosphere in pub order a meal which was excellent nicely presented and hot could not asked for more

Have visited this pub with family and friends. Good pub. Good food. Good drink.

I have always found the food good at the King William, the facilities are clean and everything works. The staff are uniformly cheerful and helpful.

The staff are friendly and have a great Sunday roast.

Always good food and fantastic service

This is the best local pub in St. Albans, I come here a lot with my family and friends. Atmosphere is nice and staff are lovely. Ash is an amazing character and looks after everyone who comes to the pub!

Good food and drinks. Shoutout ash

Regularly come in if in the area, lovely place to have a quick drink or to bring the family for food. Could not recommend more

Shambles, the female bar staff was rude, abrupt and spoke like she never wanted us there. Said she was short staffed but not our problem. Will never be going back

What a lovely place had family down for the weekend so booked a table here well so glad I did as the whole evening was lovely thay couldn't do enough for us we had a three course dinner all mouth watering the staff was so friendly and helpful really recommend this place

My wife is allergic to shellfish and fish, we were served by Ashley who very correctly asked if there where any allergies and took my wife through the questionnaire. He then went to the kitchen to check if the batter for the haloumi was used for fish, which it was. he told the kitchen to make up a fresh batch of batter for my wife's meal. Absolutely excellent Ashley. Both our meals were very well cooked and delicious. A big thankyou to Ashley and the chef.

Booked a table a week in advance with special request to have table for 4 in main dining area near the fire. Got confirmation of booking but on the date the booking was not recognised by the landlord.

Friendly and good service. We were asked about allergens. Chips with the main course we're soggy bringing food score down. Atmosphere score fell because of screaming child at nearby table.

“Un-dog friendly” pub which is ok with not sorting out 2 dogs in 2 separate cars barking their heads off in their car park with all windows closed in June…

What a great find. We'll be back soon.

Quite run down. Feels, on the inside, like a tired old pub.

Good quiz evening. Came first equal tonight and another good evening. Another quiz night, good food, good beer.

Nice pub, could do with the outside being painted as its a bit rough. Inside is ok and staff are helpful food nice

Manager walks around with a sour face. Not very welcoming at all constantly stares if your ina big group. Wouldn't waste your time going there.

Great place to meet friends and have some great food lovely staff most welcoming will be back soon

Friendly welcoming staff Great atmosphere Fantastic food.

Food was excellent. Staff really helpful. Bit of a do getting the right order for 8 of us, but the staff were brilliant. Great portion size Sunday dinner. Will be going back for sure.. Thank you!

Friendly staff and good service

The service was excellent we were made to feel very welcome Food was very good again. Only disappointment was the Eton Mess. No meringue and squirting cream so not up to usual excellent standard.

The Roast Dinner was Amazing, the staff were friendly and efficient.

It was very lovely had a great experience. Food was fast and hot and lovely customer service would 100% recommend. The food was super tasty!

Breakfast with Santa ! I booked this online on 23rd Sept 2023 and paid for 6 people. I was called to say they weren't doing this event or hadn't been informed they were ? on 3rd Oct I cancelled the booking. I am Still waiting my refund ! I have telephoned about 15 times, I have sent an email to customer services,I have sent a good old fashioned letter by post all to no avail. I was informed they refunded me on 16th November and sent the receipt (I have asked if they are using the HORIZON system !) of which did NOT have my card details on. I was informed 2 weeks ago that the area manager would contact me ( ticket no. 66574947 ) but again I have heard nothing ! I am an extremely busy person and do not have the time to keep chasing this. PLEASE can someone look into this matter and refund MY money . This has gone on for 5 months now. I can honestly say this is unacceptable customer service :-(

Good parking, comfortable environment, special Sunday menus at an excellent price. Enjoyed the lunch.

Food was delicious and good value. Felt welcomed with friendly staff

Great food good value great friendly staff

Went there for a family get together. Would highly recommend.

sadly my roast chicken had a bone on it but luckily chef did me some chicken no bone service was good bar people was lovely

Great menu, keen prices, very friendly staff and great atmosphere, well worth a visit

Dreadful Front of house man was lovely but the food was awful we ordered all food to come at same time ,BIG MISTAKE !!! Firstly my friend chicken skewers came and was dry she waited a while for her chips my side of garlic bread came before the pasta main i ordered it with then we was told 5 minutes ,,!!!! After 5 minutes i asked why she had not even got her chips , Bless him he was told by the kitchen something was broken !!! 🙁 what the fryers ?? Then my dinner came it tasted nice but the presentation was awful and most of the pasta stuck together ,I asked what the chef was doing and why such a catastrophe but no answer from the kitchen we ate our food and left ,usually its okish for cheap and cheerful but i certainly will not go back ,,But a big thankyou to the young man running round serving at bar and serving food he was great ,but the food not so great

Thank you we really enjoyed our visit to your Restaurant on Quiz night. The mushrooms were spectacular, The steak cooked to perfection and the Belgium waffles a real treat. There was a nice atmosphere and the service we received from Jill Edwards(I hope I remembered her name correctly) the assistant manager was top notch! Full marks to her and the chef, and the staff behind the bar. Professional, helpful and pleasant. A fine evening enjoyed by all.

Warm and helpful customer Service Lovely menu Hot food All round top experience

Lovely visit,good food. Made to feel welcome. we had no issues with any thing on our visit Staff work extremely hard to see to our need. We do feel that they were under staffed only 2 on the floor . We have used them before and will again.

Very nice pub for all the family. Staff are very helpful and friendly. Nice food, too! Highly recommended

Friendly atmosphere, good food delivered in a timely fashion, good range of drinks

Nice welcome great service and food

I came with christmas party. Despite fact that all dietary requirements were aknowledged, and gluten free option should be included as stated by organiser. The only food available for gluten free ( I am celiac) was a plain ciabata roll. All meals and other stuff was with gluten.

A lovely evening. We had the festive menu Delicious food at a reasonable price. Good service and a wonderful ambiance Would highly recommend

A Christmas meal for 12, superbly pre organised and great communication with staff. Food arrived all together, amazing food and plenty of it.

We had our staff Christmas party at this lovely pub yesterday and I can't recommend it highly enough. We had our own area which was great as there were 11 of us and we had plenty of space to move around and mingle. We ordered the new Christmas buffet menu which was amazing!! (Highly recommend this). All dietary needs were catered for. The food was high quality, very generous portions and the vegan options were perfect. The pub is beautifully decorated and felt very festive. The staff are all super friendly, helpful and welcoming. We loved it and will definitely book our staff party at the King William again, especially as the buffet menu was so good!

Don't go if you have to be gluten free. No menu showing gluten free items.

The food as always was very good and decent sized portions, there were five of us, my Mum and Dad, my Son and my two Grandchildren. The waitress we had Catherine was very attentive and was extremely helpful and polite, she comes highly recommended.

Good customer service and drinks!

Excellent service, good tasty food.

Mald Bar tendee unfriendly. On 4th october 5.30pm. Felt as if my custom was unwelcome.

Staff need to greet customers with a smile Manners an courtesy go a long way in Hospitality. They may be having a bad day but don't take it out on the customers. Food good but portions too small.

We regularly attend the quiz at the King Will on a Wednesday night and are never disappointed. Great tasting, value for money food. Good customer service and a nice atmosphere.

A nice enough place let down by not having any draft ale at all. Four beers were unavailable, two because no-one on the staff knew how to change the barrels. Had to settle for Guinness, whose tap is hidden as the landlords would prefer you buy one of their own beers.

We enjoyed our lunch and the only improvement I can suggest is a slightly healthier menu, eg more salad choices and new potato options. I didn't find any healthy desserts either. I was pleased to see the calories listed on the menu.

Not impressed with the food very small portion and very expensive. Won't be going there again.

Spent a few hours here. Pleasant pub. Polite and friendly staff. Food was perfectly fine. It was a quiet period when I was there so hard to really judge the atmosphere. Would return again if ever local.

Group of friends met for lunch.great value for money.

CONS: We had Sunday lunch. Broccoli, carrots and parsnips were undercooked and had too much bite. Not enough gravy on initial serving. I had veggie Wellington and although I asked for Yorkshire pudding I didn't get any. PROS: Clean, good service and good range of beers including low alcohol.

Great setting, friendly welcome. Delicious food of amble amount. Good value for money. Easy to access and park without having to faff about entering reg numbers. Very attentive staff with non intrusive manner. Really enjoyed my visit. I'll be back.

The serving and staff work was in general a shame… they started to care about our bigger group when we were already at the end of our stay and probably they noticed our dissatisfaction. Probably the food is not that bad but what i ate “beer battered” mushroom was not even beer battered and it was awfully dry and I can say the same about the hot chicken wings I ordered. Was not juicy, but dry and i could not taste the Frank’s RedHot Wings buffalo sauce either as whatever they pour onto wings they cooked the supposedly sauce with wings and dried all to the 2. death. 🤦🏽‍♀️ They did not note our request about bring all the food at the same time.. so i had to ate alone as they did not prepare the others regardless.. So first and the very last time ever there for me. No thanks, that s not why people pay for. I gave 3 stars as the other’s food looked quite alright (steak and garlic bread and nothing special chicken mushroom pie), however I did not taste those. Atmosphere thanks to our group not really to the place but they do have terrace and nice inner area also parking places.

Sorry, didn't enjoyed the roast lunch, the ladies were very friendly, however there was no atmosphere

Absolutely rubbish tonight. You have to pre order your food before you get to the pub. Seriously, there wasn’t a soul in the dining area. The good thing about pubs is you don’t pre order. Even a restaurant doesn’t ask for this. What’s going on customers fed up with this

Great place go for food n drink , good staff n large car pk

Nice atmosphere and friendly staff. Food was okay

Decor so dated. We sat discussing how to update the pub... Paint the walls dark blue. Paint panels under bar gold. Change carpet. Lots more ideas!

Very average pub especially for St Albans. Staff friendly and good though. Food not great, st Albans prices for not much better than spoons food. 8 beer engines but only 2 ales on them and was served bottom of the barrel on 2 pints later in the day, all cloudy compared to the same an hour previous. Easy to meet at due to being on a busy road junction with it's own car park.

Interior looks smart, clean, well aired and tables laid out neatly. Plenty of room for diners and drinkers. Service prompt and friendly. Lunchtime deal very good value.

Good, friendly service - food good and reasonably priced

Friendly staff, great quiz night, good food

Nice pub food good but not cheap.good selection of ales I'll be back

Lovely meal as always and friendly staff

Thank you to Sarah and team ... We are always looking for good place to eat with our 2 teenage kids .. the King William always serves lovely food and the staff are always very friendly. Would definitely recommend. Thanks Andy

It’s a really decent food pub. Bit of a lack of atmosphere and could do with a paint job but it’s good food and drink and plenty of space

Great fun at the pub quiz, very friendly crowd!

good vibe and friendly pub - does a great roast dinner on sundays with a set menu - didn’t manage to try the vegan wellington as they had run out, but the rest of the meal was lovely. really recommend the sticky toffee pudding!

Great food lovely tasty food staff very efficient and welcoming

Great atmosphere, good food and good service. What's not to like?

Ate off of the 'fixed price menu' portion size fairly small. (To be expected?) Some of the staff are friendly, some are not. Eaten in other Ember Inns, the prices here are about a £1 higher on average on the menu.

Standard pub chain, food lacked seasoning, could do with a spruce up in the bogs

The meals were ok but will not be going back